Jobs

We are inviting you, a highly motivated and results-oriented Security Operations Analyst to join our team on a full-time basis.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• Monitor prioritized alert queues and validate whether alerts indicate real risk
• Enrich cases and correlate relevant endpoint, identity, authentication, network, service, asset, user, timeline, and business context
• Perform initial investigations, classify alerts, assess preliminary severity and scope, and document the evidence and reasoning in the case-management system
• Close false positives and execute approved low-risk actions only through defined runbooks
• Escalate suspected incidents, privileged-account issues, and high-impact or production-impact cases to L2, the manager, or Incident Response
• Maintain clear handover notes and support improvements to case quality and runbooks

Requirements

• Hands-on experience (1+ years) with security alert triage through work, an internship, or a practical lab, including use of at least one SIEM and exposure to EDR or XDR and case-management workflows
• Ability to build basic searches or queries, filter security events, and correlate related activity across more than one data source (Experience with basic SIEM query languages such as KQL, EQL)
• Ability to interpret common endpoint, identity, authentication, network, DNS, HTTP, and service or cloud audit telemetry at an initial-investigation level
• Working fundamentals of Windows and Linux, TCP/IP, DNS, HTTP, authentication, access control, and common attack patterns such as phishing, credential abuse, malware execution, and suspicious account activity
• Ability to distinguish true positives, false positives, and benign activity; assign a preliminary severity; identify affected users or assets; and recognize when scope or impact is uncertain
• Basic use of indicators of compromise, reputation sources, and threat-intelligence context, with awareness of the MITRE ATT&CK framework
• Ability to create a concise investigation timeline and document evidence, actions, conclusions, and handover or escalation notes in a case-management system
• Ability to follow approved runbooks, perform only authorized low-risk actions, recognize the limits of L1 authority, and escalate suspected incidents correctly

Will be a plus

• Simple Python or PowerShell scripts for investigation and enrichment
• Exposure to cloud, email-security, or SaaS audit logs and common phishing-investigation workflows
• Practical cybersecurity labs or an entry-level certification such as Security+ or CySA+
• Experience with MacOS

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical budget
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

$700–$1,000/mo NET (Starting Base) + Performance Bonuses

STRICTLY: THIS JOB IS ONLY FOR PEOPLE WHO EDITED e-commerce Meta video ads ONLY.

DON'T apply with show reels.

Who We Are: We operate two growing e-commerce brands: Naturala (naturala.lt) and FormaState (formastate.com). Right now, we are looking for a dedicated, long-term video editor to join us specifically to scale FormaState, our wellness brand selling back pain and mobility products into the UK market.
 

You will be working directly with the brand founder. No agency layers, no account managers, no corporate red tape.
 

The Vision & Opportunity: We are looking for a long-term creative partner.
 

• The Pay: $700 to $1,000 starting monthly base, depending on your experience and output speed.
• The Upside: We pay bonuses when your ads actually perform and generate revenue.
• The Growth: As we dial in our workflow and your creatives drive results, your base rate will scale up alongside the brand. We want you to build a career here and grow with us.
   

THE WORK: We expect a fast, efficient daily output—typically ranging from 100 to 150+ video exports per month (a mix of fresh concepts and rapid iterations).

The style is native, raw, phone-filmed UGC. Absolutely zero glossy stock footage.
 

Scripts are provided by us, but you need strong motion graphics, explainer skills, and an understanding of pacing for paid social to turn them around quickly.
 

Setup: ФОП contract with our US company, paid monthly against your invoice.
 

Process: portfolio → paid test edit → contract.

Requirements
• Possess perfect communication skills
•  6+ months of customer support experience
• High emotional intelligence, empathy and patience when dealing with customers
• Can and enjoy explaining processes step by step and guiding customers
• Written and spoken English (minimum B2)
• Previous experience in customer service in the gaming or iGaming industry (preferred)
• Flexible and adaptable
• Disciplined with a strong work ethic
• Ability to multi-task
• Stress-resistant
 

Responsibilities:

• Identify user needs, understand their preferences and guide them toward the most suitable offers or features.

• Demonstrate a comprehensive understanding of the company's products and services, effectively presenting them to customers and highlighting their benefits.

• Follow up with clients to ensure issues are resolved and promotions are correctly activated or used.

• Consistently hit and exceed service KPIs – including contact rate, conversion rate, and customer satisfaction.

General terms and conditions:

• 15 working days of paid vacation in a year;

• 12 working days of paid sick leave in a year;
• 2/2/2/2 schedule (2 day shifts from 8:00 AM to 8:00 PM, 2 days off, 2 night shifts from 8:00 PM to 8:00 AM, 2 days off, and so on)

We are looking for an AI Product Engineer who can turn business problems into working digital solutions using modern AI tools, LLMs, automation platforms, and AI-assisted development workflows.

This is not a traditional Backend, Frontend, or Machine Learning Engineer position.

The role is designed for a technical AI generalist who can quickly understand a business need, validate an idea, build a functional prototype or MVP, and collaborate with specialized engineers and designers to bring the solution to production quality.

What you will do

• Analyze business processes and identify opportunities for AI automation and optimization.
• Turn business requirements into functional prototypes, MVPs, and internal tools.
• Build AI-powered web applications, dashboards, workflows, integrations, and product features.
• Use AI-assisted development tools such as Claude Code, Cursor, Codex, OpenAI, Anthropic, and similar platforms.
• Design and implement solutions using LLM APIs, AI agents, automation tools, and third-party services.
• Build end-to-end proof-of-concept solutions across different technologies when needed.
• Evaluate whether a task should be solved with custom development, AI agents, automation platforms, or a combination of approaches.
• Optimize prompts, context usage, token consumption, model selection, and AI-related costs.
• Test hypotheses quickly and validate whether a solution creates real business value.
• Prepare prototypes for further review and refinement by specialized developers, designers, or other domain experts.
• Document solution logic, limitations, risks, and recommendations for further development.

• Collaborate closely with product managers, engineers, designers, and company leadership.

   

What this role is about

The main goal of this position is not to develop one narrow technical area in depth.

The goal is to use AI as a force multiplier to:

• reduce development time;
• automate repetitive work;
• lower operational costs;
• validate product ideas faster;
• create tools that improve business performance;
• build functional solutions before involving a full specialized team.

You should be comfortable moving between different types of tasks and technologies. One project may involve an internal HR automation tool, another may be a sales workflow, an AI assistant, a web platform, or a mobile application prototype.

You are not expected to replace senior specialists in every area. You are expected to build a strong functional foundation that can later be reviewed, improved, and productionized by domain experts.

Requirements

• Strong technical foundation in software development, computer science, or a related field.
• Commercial software development experience with Python, JavaScript, TypeScript, or similar technologies.
• Practical experience building complete applications, prototypes, integrations, or automation solutions.
• Confident use of AI coding tools in real development workflows.
• Hands-on experience with OpenAI, Anthropic, Gemini, or other LLM APIs.
• Understanding of prompt engineering, context management, token usage, and model limitations.
• Experience designing AI agent or multi-step automation workflows.
• Ability to translate an unclear business problem into a structured technical solution.
• Ability to work across unfamiliar technologies and quickly learn new tools.
• Understanding of APIs, databases, authentication, integrations, and basic system architecture.
• Strong problem-solving skills and a product-oriented mindset.
• Ability to balance development speed with code quality, security, and maintainability.

• English level sufficient for working with technical documentation and participating in project communication.

   

Nice to have

• Experience with RAG systems, embeddings, vector databases, and document processing.
• Experience building AI agents and multi-agent systems.
• Experience with n8n, Make, Zapier, or other workflow automation tools.
• Startup, product discovery, hackathon, or MVP development experience.
• Experience working directly with business stakeholders or clients.
• Understanding of AI solution economics, including token costs, infrastructure costs, and expected business value.

The most important criterion is not the number of AI tools listed in your CV. We are looking for someone who can demonstrate how AI helped them deliver useful, functional solutions significantly faster and create measurable value for a business

Mint Innovations is a product IT company developing comprehensive solutions for last-mile delivery automation and OOH (Out-of-Home) infrastructure. We combine software, hardware (electronics & metal body design), and IoT to create technologies that work in the real world.

Today our team is 140+ specialists working on large-scale international products for customers in Ukraine, Europe, and other markets.

As the company continues to grow, we are looking for a Business Analyst who will strengthen our product and technology direction and help us scale and elevate our products to a new level.

Key Responsibilities

• Analyze operational processes and usage scenarios of parcel lockers and other OOH solutions from the perspective of operators, customers, and end users
• Work with requirements spanning software, hardware, and embedded solutions simultaneously, taking into account the interdependencies between them
• Analyze operational and product data (occupancy, turnover, dwell time, redirections, etc.) to identify opportunities for product and network optimization
• Gather, analyze, and formalize business, user, and functional requirements
• Translate business needs into clear and understandable requirements for technical teams
• Analyze and describe business processes, identify pain points and opportunities for improvement
• Create and maintain business requirements, functional requirements, and other necessary documentation
• Break down complex requirements to a level understandable for technical teams
• Work together with Delivery Managers to define scope of work, priorities, and expected outcomes
• Identify dependencies, constraints, risks, and potential conflicts within requirements
• Ensure requirements traceability throughout their entire lifecycle — from gathering the need to implementation and verification of the result
• Collaborate with developers and technical specialists to clarify requirements and find optimal solutions
• Communicate with international customers to clarify requirements, align expectations, and provide support at all stages of cooperation
• Collaborate with the QA team on preparing test scenarios and acceptance criteria
• Participate in team activities necessary for task delivery
• Keep the backlog and its related documentation up to date
• Analyze requirement changes and assess their impact on scope, timelines, resources, and related functionality
• Validate implemented functionality against business requirements and expected outcomes
• Participate in UAT and support stakeholders during functionality acceptance
• Conduct data analysis and use it to validate hypotheses and support product decisions
• Continuously improve processes for working with requirements, documentation, and cross-team collaboration

Requirements

• 1–2+ years of experience as a Business Analyst
• Experience working with products combining software, hardware, and/or embedded solutions is a plus
• Strong skills in gathering, analyzing, and formalizing requirements (business/functional/non-functional requirements)
• Experience with requirements documentation (User Stories, BRD/FRD, etc.)
• Analytical mindset, ability to work with data and draw product conclusions from it
• Experience working with international customers
• Understanding of Agile/Scrum methodologies, experience working in cross-functional teams
• Ability to decompose complex requirements and manage dependencies and risks
• Experience participating in UAT and validating functionality
• English proficiency — B2 or higher

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.
• English at the office

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We are currently seeking a Customer Support Representative (Hospitality) to join our team.

This role is part of a newly launched international project in the hospitality industry, supporting guests throughout their stay and ensuring they receive exceptional service at every stage of their journey.

You'll communicate with guests across multiple channels, helping them with booking-related questions, property access, reservations, and other service requests. We're looking for professionals who genuinely enjoy helping people, stay calm under pressure, and believe that every interaction should leave guests with a positive impression.

Working schedule:

• Monday–Sunday;
• 5 shifts per week on a rotating schedule, 2 obligatory night shifts, first couple of months no night shifts;
• Shift options:
  • 07:00–16:00 CET
  • 15:00–00:00 CET
  • 23:00–08:00 CET
• 30-min. lunch break;
• +25 min. sanitary break
• Schedules are shared one week in advance.

Your future responsibilities include:

• Providing support to guests via phone calls, email, chat, WhatsApp, and online booking platforms;
• Assisting guests with booking questions, reservation updates, and property access;
• Delivering service with a true hospitality mindset, always putting the guest experience first;
• Resolving guest inquiries efficiently while maintaining a warm, professional, and empathetic tone;
• Escalating critical cases, such as refund requests, legal matters, or complaints requiring special attention, to the appropriate internal teams;
• Accurately documenting customer interactions using internal systems and tools;
• Collaborating with teammates to ensure a seamless and consistent guest experience.

Communication channels:

• Phone calls;
• Email;
• Live chat;
• WhatsApp;
• Online booking platform messages.

Needed experience & skills:Required:

• German (B2+) and English (B2+)
• At least 1 - 3 years of experience in Customer Support, Hospitality, or another customer-facing role;
• Confidence communicating with customers across multiple channels.

Soft skills:

• Strong problem-solving skills and the ability to think independently;
• Excellent written and verbal communication;
• A warm, guest-oriented communication style;
• Ability to remain calm and professional in challenging situations;
• Adaptability in a fast-changing environment;
• Strong multitasking skills without compromising service quality;
• Positive attitude and genuine team spirit.

Work with EverHelp is about:

• Fully remote collaboration;
• Working on an international hospitality project supporting guests from around the world;
• A welcoming, collaborative team environment where people genuinely support one another;
• Comprehensive onboarding and continuous support from experienced professionals;
• Opportunity to grow while working with a fast-growing international business.

Training program:

• Three-week paid onboarding program, including:
  • self-paced learning;
  • live online training sessions;
  • quizzes;
  • practice with real customer cases.
• You'll receive continuous guidance from experienced teammates throughout your onboarding.

What makes this role unique?

Hospitality is about much more than answering questions—it's about creating memorable experiences. Every interaction is an opportunity to make a guest feel welcome, supported, and valued.

You'll join a rapidly growing international project where adaptability, teamwork, and a genuine desire to help others are just as important as technical knowledge. While the environment can be fast-paced, you'll always have access to comprehensive training and 24/7 support from experienced colleagues.

Submit your resume and join our team! 🚀

We are looking for a Computer Vision / C++ Engineer to join our team and work on real-world computer vision systems.

Responsibilities:
 

- Develop and maintain computer vision solutions in C++;

- Work with geometric computer vision (projective and epipolar geometry);

- Implement classical CV algorithms (demosaicing, tracking, optical flow, color calibration, image enhancement);

- Fine-tune existing deep learning models (e.g. YOLO) and train custom models using PyTorch;

- Deploy DL models in C++ using inference runtimes (ONNX Runtime, OpenCV DNN or similar);

- Implement model output decoding and post-processing;

- Develop camera-related software;

- Write efficient multi-threaded code.

Requirements:
 

- Strong C++ skills;

- Solid background in computer vision;

- Practical experience with deep learning for CV and PyTorch;

- Experience with deploying models to C++ applications and inference runtimes;

-Experience with multi-threaded programming and camera systems.

About Us

We're hiring on behalf of our partner — a company that powers the operations behind regulated and high-risk industries. 

They give fast-moving businesses in these spaces the structure, compliance and talent they need to scale — without slowing down. 

About the Role

We are looking for a Junior Onboarding and Relationship Associate to support onboarding with payment service providers, acquirers, electronic money institutions, and banking partners. You will help prepare accurate applications, coordinate requirements, keep cases moving, and build productive relationships across several jurisdictions and merchant profiles.

This is a development-focused role for someone early in their payments or fintech career. You will learn how different partners assess risk, documentation, payment flows, and commercial fit, while taking increasing ownership of cases with guidance from experienced colleagues.

What You Will Do

Onboarding Coordination

• Support end-to-end onboarding with PSPs, acquirers, EMIs, and banking partners.
• Collect, organize, and review KYB and KYC documents, application forms, and supporting information for completeness.
• Coordinate follow-ups with internal teams, merchants, clients, and partners from initial request through approval and go-live.
• Help explain onboarding requirements and operational next steps clearly to merchants and internal stakeholders.

Partner and Relationship Support

• Maintain responsive, professional communication with payment and banking partners.
• Support research and comparison of providers by industry fit, geography, onboarding feasibility, settlement flows, and commercial terms.
• Record partner feedback and help identify why an application is delayed, declined, or requires additional information.
• Contribute to strong long-term relationships by following through on requests accurately and on time.

Process and Tracking

• Keep CRM records and internal trackers accurate, current, and easy for the team to follow.
• Monitor outstanding requirements, deadlines, and next actions across multiple onboarding cases.
• Flag risks, missing information, and bottlenecks early, and suggest practical improvements to the process.
• Follow internal compliance procedures and escalate complex or higher-risk questions to senior colleagues.

What You Bring

• Up to 2 years of relevant experience in fintech, payments, banking, operations, compliance, consulting, or client service; strong graduates with relevant internships are also encouraged to apply.
• Basic understanding of KYB and KYC, payment flows, acquiring, and SEPA or SWIFT, with a willingness to deepen that knowledge.
• Strong attention to detail and the judgment to balance accuracy with timely progress.
• Clear written and verbal English and confidence communicating with international partners and clients.
• Good organization skills and the ability to manage several tasks and follow-ups without losing track of details.
• A proactive, curious, and solutions-oriented approach, including the confidence to ask questions and escalate when needed.
• Reliability and ownership: you close the loop on commitments and keep stakeholders informed.

Nice to Have

• Exposure to a PSP, acquirer, EMI, bank, payment gateway, or alternative payment method provider.
• Familiarity with AML and KYC frameworks, governance structures, company formations, or corporate ownership documents.
• Experience supporting merchants in regulated or high-risk industries.
• Exposure to cross-border payments, multiple jurisdictions, or multi-entity business structures.

What We Offer

• A fully remote role with an international and commercially driven team.
• Hands-on exposure to global PSPs, acquirers, EMIs, banks, and growing fintech businesses.
• Structured learning and increasing responsibility as your knowledge and confidence grow.
• A clear opportunity to develop a career in payment and banking partnerships.

Ready to Start Your Career in Payments

If you are organized, curious, and motivated to learn how payment and banking partners make onboarding decisions, we would like to hear from you.

Description

This organization specializes in the development and integration of advanced automotive components and systems. It serves a broad range of vehicle manufacturers and suppliers within the global automotive industry. The focus is on delivering innovative solutions that enhance vehicle functionality, safety, and connectivity. Leveraging expertise in embedded systems and software, the company contributes to the evolution of next-generation automotive technologies. Its market role involves providing critical building blocks for modern vehicle architectures, supporting the industry’s drive towards intelligent and efficient transportation. The team is dedicated to pushing the boundaries of automotive engineering through continuous innovation.

Requirements

• Possessing 0-1 years of professional experience in software development, specifically within embedded systems or automotive domains, demonstrating a foundational understanding of engineering principles.
• This role operates within a dynamic, collaborative team environment, requiring regular in-person presence to foster effective communication and project synergy.

Required Skills:

• Demonstrated foundational understanding and intermediate proficiency in C programming language for embedded software development.
• Possessing basic knowledge and beginner-level familiarity with C programming in a Linux environment, including fundamental command-line operations.
• Having a basic understanding of microcontroller architectures and their fundamental operational principles in embedded applications.
• Familiarity with the basic concepts and purpose of Microcontroller Abstraction Layer (MCAL) within an AUTOSAR context.

Preferred Skills:

• Possessing basic knowledge and academic exposure to the AUTOSAR Classic platform architecture and its core modules.

Job responsibilities

We are looking for the people who would like to join our Autosar Academy, pass the training and become a part of Autosar team to support the team with the following activities:

• Assist in the development and integration of software modules for automotive embedded systems under senior guidance.
• Support the team in analyzing software requirements and specifications for AUTOSAR-compliant components.
• Participate in the coding and debugging of C-based software for microcontroller environments.
• Collaborate with experienced engineers to understand and apply Microcontroller Abstraction Layer (MCAL) principles.
• Help in the creation and execution of unit tests and integration tests for developed software features.
• Observe and learn best practices in software development lifecycle within an automotive context.
• Contribute under guidance to documentation efforts for software design and implementation details.
• Learn to troubleshoot and resolve basic software issues with the support of team leads.
• Participate in code reviews to gain insights into quality standards and coding guidelines.
• Support the integration of AUTOSAR Classic platform components into target systems.

About Us

NYC Glass & Window Repair Inc specializing in residential and commercial glass repair, window repair, door repair, mirrors, shower glass, storefronts, and emergency glass replacement. We are looking for a professional Customer Service Representative to become the first point of contact for our customers.

Responsibilities

• Answer incoming customer calls professionally and courteously.
• Gather customer information, including contact details, service address, and description of the issue.
• Schedule service appointments using our CRM system.
• Respond to customer inquiries via phone, email, and text messages.
• Request photos or videos when necessary to assist with estimating.
• Create and update customer records accurately.
• Follow up with customers regarding appointments and estimates.
• Coordinate with dispatchers, technicians, and the sales team.
• Maintain a positive customer experience throughout every interaction.
• Escalate urgent or emergency requests when appropriate.

Requirements

• Excellent spoken and written English.
• Previous experience in customer service, call center, or appointment scheduling.
• Strong communication and active listening skills.
• Ability to multitask while speaking with customers.
• Comfortable working with CRM software and Google Workspace.
• Reliable high-speed internet connection.
• Quiet home office with a professional environment.
• Strong attention to detail and organizational skills.
• Positive attitude and problem-solving mindset.

Preferred Qualifications

• Experience in home services, construction, glass, windows, HVAC, plumbing, or similar industries.
• Sales or upselling experience is a plus.
• Experience working with U.S.-based customers.
• Fully remote position.
• Paid training.
• Long-term career growth opportunities.
• Friendly and supportive team environment.
• Performance-based bonuses after successful training and probation.

How to Apply

Please include:

• Your resume (CV)
• A short introduction about your customer service experience
• Your English proficiency level
• Your salary expectations
• Your availability to start

We are looking for someone who is reliable, professional, customer-focused, and committed to providing exceptional service to every client.

Seeking a results-driven Sales Manager to lead our sales department, develop new business opportunities, manage client relationships, and ensure consistent revenue growth. The ideal candidate is highly organized, customer-focused, and experienced in construction or related service industries.

The Sales Manager will oversee the entire sales process from lead generation and qualification through estimating, proposal follow-up, contract execution, and project handoff to operations.

Key Responsibilities

Sales Leadership

• Manage and oversee all incoming sales leads.
• Develop and implement sales strategies to achieve company revenue goals.
• Monitor sales performance and track KPIs.
• Conduct weekly sales meetings.
• Train and mentor sales representatives.
• Establish sales procedures and best practices.
• Ensure prompt response to all customer inquiries.

Lead Management

• Review and assign incoming leads.
• Monitor lead conversion rates.
• Ensure all leads are entered into CRM.
• Track lead sources and ROI.
• Develop relationships with property managers, building owners, architects, contractors, and facility managers.

Client Relations

• Build long-term relationships with clients.
• Conduct client meetings and site visits.
• Identify opportunities for additional services.
• Resolve customer concerns professionally.
• Maintain high customer satisfaction ratings.

Estimating & Proposal Management

• Review project requirements and specifications.
• Assist with complex estimates and proposals.
• Ensure estimates are accurate and submitted promptly.
• Follow up on all outstanding proposals.
• Negotiate pricing and contracts when appropriate.

Business Development

• Identify new market opportunities.
• Develop partnerships with property management companies.
• Build relationships with architects, general contractors, and developers.
• Attend networking events and industry meetings.
• Generate referral and repeat business opportunities.

CRM & Reporting

• Maintain accurate CRM records.
• Track sales activities and pipeline status.
• Prepare weekly and monthly sales reports.
• Monitor sales forecasts.

• Report key metrics to ownership.

   

Skills & Competencies

• Leadership
• Customer Service
• Negotiation
• Business Development
• Sales Forecasting
• Relationship Management
• Problem Solving
• Time Management
• CRM Management
• Team Building

About Us

NYC Glass & Window Repair is a fast-growing company specializing in residential and commercial glass, window, and door repair throughout New York City. We are looking for a highly organized and detail-oriented Remote CRM & Operations Coordinator to support our daily operations.

This position is ideal for someone who enjoys organization, data management, research, and process improvement.

Responsibilities

CRM Management

• Maintain and update all customer records in the CRM system.
• Ensure every lead, estimate, job, invoice, and follow-up is properly documented.
• Verify that technicians, estimators, and office staff complete all required CRM fields.
• Keep job statuses updated from lead through completion.
• Upload photos, contracts, permits, invoices, and other project documentation.
• Create tasks and reminders to ensure nothing is missed.
• Generate weekly reports on CRM accuracy and outstanding tasks.

Google Workspace Administration

• Maintain Google Sheets used for operations.
• Update pricing lists and supplier databases.
• Organize company documentation in Google Drive.
• Create spreadsheets and reports as requested.
• Improve existing workflows and documentation.

Supplier & Vendor Research

• Research new suppliers throughout the United States and internationally.
• Request pricing and product catalogs.
• Compare pricing, shipping times, warranties, and product quality.
• Build and maintain a supplier database.
• Identify alternative vendors to reduce purchasing costs.
• Assist with sourcing specialty glass, hardware, window parts, and building materials.

Administrative Support

• Assist the operations team with daily administrative tasks.
• Prepare reports for management.
• Monitor outstanding estimates and follow-up tasks.
• Track project progress.
• Maintain organized digital files.
• Support documentation for permits, insurance certificates (COIs), and project paperwork.
• Help develop Standard Operating Procedures (SOPs).

Quality Control

• Review CRM records for completeness and accuracy.
• Identify missing information and follow up with team members.
• Ensure company procedures are followed consistently.
• Recommend improvements to increase efficiency.

Qualifications

• Excellent written and spoken English.
• Strong organizational and time management skills.
• Exceptional attention to detail.
• Experience using CRM software (GoHighLevel, Monday.com, HubSpot, Salesforce, Zoho, or similar).
• Advanced knowledge of Google Sheets, Google Docs, and Google Drive.
• Strong internet research skills.
• Ability to work independently with minimal supervision.
• Comfortable handling multiple projects simultaneously.
• Reliable high-speed internet connection.
• Quiet home office.

Preferred Qualifications

• Experience working with construction, home improvement, or service businesses.
• Knowledge of glass, windows, doors, or building materials.
• Experience sourcing suppliers or negotiating pricing.
• Familiarity with AI tools such as ChatGPT for research and documentation.
• Experience creating SOPs and process documentation.

What We Are Looking For

We are looking for someone who is proactive, organized, and enjoys creating order from chaos. The ideal candidate takes ownership of their work, notices missing information without being asked, and continually looks for ways to improve business processes. Accuracy, reliability, and consistency are essential for success in this role.

Brief introduction

We are looking for a highly organized, proactive, and versatile Project Coordinator to help keep our projects, development work, hiring, testing, and daily operations organized and moving forward.

You do not need years of formal project management experience. We care more about whether you are smart, reliable, adaptable, comfortable with technology, able to prioritize, and able to use good judgment.

About us

Deploy Staff automates the manual work large enterprises run on: finance, operations, customer service, reporting. We build complex systems for clients in the US and UAE (currently primarily UAE), centered on production RAG and LLM workflows that read real documents and integrate with real ERP and finance systems.

Despite the name, we don't place specialists into other people's teams. We are not an outstaff company.

What you will do

• Keep projects organized and priorities visible
• Decide what needs attention first, and keep the team focused
• Schedule meetings and coordinate with clients and team members
• Turn meeting discussions into clear, actionable tasks
• Follow up with developers so nothing stalls or gets forgotten
• Test new features, spot issues, and write clear, reproducible bug reports (tracked in Jira)
• Keep project boards, docs, and task lists up to date
• Help with hiring: screening, interview coordination, applicant tracking
• Prepare project updates for clients and management
• Support the team with general coordination and admin tasks

What we are looking for

• Excellent written and spoken English
• Highly organized, with strong attention to detail
• Good judgment - notices when something doesn't add up, asks the right questions
• Prioritizes and works independently, without needing constant direction
• Comfortable testing software and spotting issues
• Comfortable learning new tools (we mainly use Jira, Slack, Google Workspace)
• Understands problems and explains them clearly to developers, clients, and candidates
• Reliable, responsive, accountable, and takes ownership
• Adaptable when priorities or direction shift
• Experience with software projects, PM, QA, recruiting, or business operations is a plus, not required

We are looking for someone versatile who can bring order to busy projects, adapt when priorities change, understand what matters most, and make sure things keep moving.

Please apply with a short cover letter (for example, introduction about your experience and why you think you would be a good fit).

Due to team expansion and product growth, we are looking for a Risk Manager with strong analytical skills to effectively develop and implement the product in line with the company’s strategic goals and customer needs.

Responsibilities

• Monitor market conditions in real time to ensure the seamless operation of trading platforms
• Manage risks associated with clients' trading operations
• Assess user trading activity and implement anti-fraud measures
• Collaborate with other departments (customer support, IT, product team) to ensure efficient client interaction
• Conduct analytics and gather statistics on user trading activity

Requirements 

• Experience working with Excel
• English level – Intermediate 
• Bachelor’s degree in Finance, Economics, Mathematics, or a related field
• Ability to quickly analyze large volumes of data and make decisions
• Ability to work in a fast-paced environment with high responsibility

Will be a plus

• Experience in a similar role in the financial or CFD industry
• Experience working with trading platforms (MetaTrader, cTrader, or similar)
• Deep understanding of financial risks and experience working with CFD

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Sounds interesting? Apply now and let’s have a talk:)

💡About Epom:

We are an ecosystem of ad tech solutions built for meaningful advertising. Our brand is an early adopter of programmatic and ad tech innovations. We entered the industry at its dawn and honed an ad serving technology to perfection.

Today, we produce solid pieces of ad technology to empower brands, agencies, and networks. We make ad tech accessible, transparent, and effective for our clients. On the other side, we are flexible, friendly, and value the human approach to the business.

📈Your Responsibilities:

• Increasing clients’ profitability (helping them spend more and earn more);
• Onboarding clients (teaching them about new functionality and product updates);
• Conducting platform demos for potential clients as needed;
• Data analysis, inventory management, and assistance in campaign launches;
• Upselling clients as needed;
• Handling critical/complex/high-priority issues, and making independent decisions regarding team issues;
• Obtaining, aggregating, and communicating customer feedback to product and business teams (measuring customer satisfaction and expectations of working with the product).

🪄Your Experience & Skills:

• Fluent English skills;
• Experience in launching advertising campaigns and working with self-serve traffic buying platforms, as well as experience in traffic buying on the side of a direct advertiser (product owner) would be a plus;
• Experience in account management and upselling;
• Experience in conducting monthly calls with clients and the finance department;
• Ability/willingness to work independently;
• Using common sense and a sense of urgency in the decision-making process when assessing problems/situations;
• Ability to communicate effectively with clients, show empathy, help the client, and teach them (since our goal is to build trusting relationships with the client and be confident that our product truly helps their business).

💎We offer:

🔹 Great team ready to assist and give feedback on any stage to celebrate great results together;

🔹 Ongoing opportunities and personal growth in a leading ad tech company;

🔹 Flexible working hours (start your day between 9:00 and 11:00);

🔹 Wellbeing program;

🔹 PE accounting support;

🔹 Paid vacation and sick leaves;

🔹 Social events;

🔹 Good salary in USD that matches your skills and experience.

📌Interview stages:

🔸 Introduction to Epom (30 minutes): We’ll meet on Google Meet, get to know each other, and of course, discuss your experience and skills.

🔸 Interview with the Head of Sales and Team Lead (1 — 1.5 hours): We’ll meet on Google Meet / in our office for a detailed discussion about the position. We’ll discuss any questions you may have, and there will be a few case studies from the Head of Sales.

🔸 Job Offer: We’ll make you an offer that’s impossible to refuse, and we’ll be eagerly waiting to welcome you to our Epom team😎.