Міністерство цифрової трансформації України формує мережу міжнародних координаторів у межах стратегічних напрямків.
Ця роль передбачає експертне ведення міжнародного треку: від юридичного супроводу співпраці до побудови сталих партнерств із міжнародними організаціями, донорами та урядовими інституціями.
Ми шукаємо фахівця з міжнародного права, який забезпечить юридичну коректність, системність та стратегічну узгодженість міжнародної взаємодії.

Ваша основна місія

Ваші майбутні обов’язки:

• координація міжнародної взаємодії за напрямком як єдиної точки входу для партнерів;
• юридичний супровід міжнародної співпраці: підготовка, аналіз та погодження документів (MoU, agreements, position papers тощо);
• ведення ділової комунікації англійською мовою (листування, участь у зустрічах, супровід домовленостей);
• забезпечення відповідності міжнародних ініціатив нормам міжнародного та національного права;
• взаємодія з внутрішніми командами для узгодження позицій і супроводу міжнародних проєктів.

Що ми очікуємо від вас:

• вища юридична освіта (міжнародне право або суміжні напрямки);
• рівень англійської — не нижче C1 (здатність самостійно вести переговори та офіційне листування);
• досвід підготовки юридичних документів у контексті міжнародної взаємодії;
• розуміння принципів міжнародного публічного права та договірної практики;
• здатність працювати автономно, з високим рівнем відповідальності та в умовах багаторівневих задач.

Буде перевагою:

• досвід роботи в органах державної влади, міжнародних організаціях або донорських структурах;
• участь у міжнародних переговорах або проєктах;
• досвід роботи з CRM-системами або системами обліку взаємодій;
• розуміння сфери цифрової трансформації, GovTech або публічної політики.

Ми пропонуємо:

• участь у міжнародних правових проєктах та роботу з іноземними юрисдикціями;
• можливість впливати на правове забезпечення ініціатив національного масштабу;
• залученість до розробки та імплементації рішень відповідно до міжнародних стандартів;
• взаємодію з міжнародними партнерами, донорами та організаціями;
• команду, яка цінує експертизу, відкритість і спільний результат;
• комфортні умови роботи: офіс із генератором та стабільним інтернетом;
• можливість бронювання відповідно до чинного законодавства.

Parsec Studio is a full-cycle video production company with an impressive portfolio of well-known brands. Check out our showreel.

We are offering an exciting opportunity to join our team as a Mid-level Motion Design Specialist/Editor.

In your role as a Motion Design Specialist/Editor, you will turn our clients’ ideas into engaging narratives with your impressive experience and creative approach.

Essential Skills:

— Experience with After Effects and Davinci Resolve, the ability to create impressive motion design videos, demonstrating creativity and technical competence in visual storytelling.

— Candidate must have skills in working with dynamic graphic elements and animation, and the ability to translate conceptual ideas into smooth and expressive visual narratives effectively.

— Proficiency in Blender, Unreal Engine, or Cinema 4D will be a big plus.

Please submit your resume, portfolio, and any relevant work samples showcasing your expertise in Motion Design. Applications without a portfolio will not be considered.

We look forward to welcoming you to the Parsec Studio team!

Talk to you soon :)

We are DRCT — a travel-tech product company building SaaS solutions for the aviation industry. We help travel agencies and airlines access flight content more easily, automate workflows, and increase profitability through modern technology.
 

Since 2016, we’ve grown from a Ukrainian startup into an international group of companies operating across Poland, Saudi Arabia, the Baltics, and other European markets.
 

Now we are looking for someone to join our team and take an active role in growing our presence in the Polish market.
 

What you will do:
 

• Learn DRCT products and how the aviation industry works.
• Proactively reach out to travel agents (outbound) and schedule demos.
• Work with email sequences and handle objections.
• Present the product to potential clients and drive contract signings.
• Onboard new clients.
• Persuade clients to start actively using the product.
• Support clients with any ongoing issues they may have.
• Upsell current partners to connect new channels and use other DRCT products.
   

Requirements:
 

• Polish advanced speaking skills: 
  You can confidently communicate with clients in Polish and clearly deliver value.
• Based in Warsaw:
  You are currently located in Warsaw and available for in-person meetings with customers.
• 1-2 years of experience in outbound sales:
  You know where to find leads, how to approach them, and feel confident in outbound — it motivates you rather than drains you.
• Strong ownership mentality: 
  You`re able to take responsibility for your actions, leads, and performance. You care about the final result, not just completing tasks.
• Active and high-energy: 
  You are easy to talk to, build rapport quickly, and bring positive, confident energy into every interaction.
• Interested in the aviation field:
  You are curious about the aviation industry, care about what you sell, and are ready to learn a complex product domain.
• Fast learner and self-educator:
  You quickly deep dive into new topics, independently search for answers, and adapt fast in complex environments.
• Highly responsible and disciplined:
  You can take responsibility and pay attention to detail.
• Communicative and empathetic:
  You can deeply understand the problems each client is facing and address them with a personalized approach.
   

Will be a big plus:
 

• Ukrainian advanced speaking skills.
• Passion for startups and technology.
• Experience in the aviation ticketing field (GDS, NDC).
   

What We Offer
 

• Enjoy a remote-friendly role with the possibility to work remotely, participate in industry events, meet clients in person, and use our co-working space in Warsaw whenever needed.
• Small, agile team — work in a fast-growing company where your ideas truly matter.
• No corporate BS — we focus on efficiency, results, and innovation instead of endless meetings and bureaucracy.
• Unlimited earning potential — with our top-tier bonus system, you can double your base salary. The more you sell, the more you earn!
• Results-focused environment — we prioritize performance over hours. You have the flexibility to control your working hours, as long as you're available for team communication when needed.
• Learning & development support — we cover courses and other learning opportunities that help you grow.
• Fast-track career growth — a clear path to managerial roles for top performers.
• Equipment provided when needed — laptop, power banks, and other work essentials to help you stay productive.
• Team buildings and corporate events — we make time to celebrate wins and spend quality time together.
• Work-life balance — enjoy 24 calendar days of vacation, public holidays, and 7 sick days, with no medical certificate required.
   

Join us and help reshape the future of airline ticket distribution!

About Us

We are a fast-growing mobile app company developing subscription-based iOS applications. We work with mobile marketing, AI products, and international partners. We are looking for a highly organized and proactive Executive Assistant who can help the founder stay focused on high-value work by handling operations and administrative tasks.
 

Location

Remote (Worldwide)
 

Employment

Part-time (20 hours/week) with the opportunity to become full-time.
 

Responsibilities

• Manage the founder’s calendar and schedule meetings.
• Book flights, hotels, transportation, and business travel.
• Communicate with accountants, lawyers, company registrars, and other service providers.
• Track deadlines for company filings and important documents.
• Organize Google Drive, documents, contracts, and spreadsheets.
• Research conferences, networking events, investors, and business opportunities.
• Find and compare software tools, agencies, freelancers, and vendors.
• Prepare reports and summarize research.
• Coordinate communication with contractors and partners.
• Follow up on open tasks and ensure deadlines are met.
• Handle general administrative tasks and special projects.
   

Requirements

• Excellent written English.
• Strong organizational and time-management skills.
• High attention to detail.
• Ability to work independently with minimal supervision.
• Experience with Google Workspace (Docs, Sheets, Calendar).
• Comfortable using ChatGPT and AI tools for research and productivity.
• Previous experience as an Executive Assistant, Virtual Assistant, or Operations Assistant is a plus.
   

Nice to Have

• Experience working with startups.
• Knowledge of mobile apps, SaaS, or digital marketing.
• Experience with Notion, ClickUp, Trello, or Asana.
   

What We Offer

• Fully remote work.
• Flexible working hours.
• Long-term position.
• Opportunity to grow into an Operations Manager role.
• Work directly with the founder on exciting international projects.

If you’re highly organized, proactive, and enjoy solving problems, we’d love to hear from you.

This translation focuses on the "AI-driven" nature of the role, using modern industry terms like Prompt Engineering and AI Power User to attract the right tech-savvy talent.

Content Manager (AI & Automation Specialist)

Elbax is a fast-growing IT company building digital products without borders. Day after day, our team of experts works tirelessly to ensure our web and mobile applications don’t just meet—but exceed—user expectations.

The Role & Our Philosophy

We are looking for a Content Manager who is a virtuoso with AI tools and knows how to turn them into a powerful lever for high-quality content creation. We don’t require experience in a specific niche—what matters is your ability to "negotiate" with neural networks, your grasp of text structure, and your technical literacy when working with websites. If you know how to create engaging long-reads and automate multi-language translations, we want you on our team.

Key Responsibilities:

• Prompt Engineering & Content Generation: Create high-quality copy using AI frameworks (ChatGPT, Claude, etc.).
• Multilingual Localization: Prepare multi-language content using AI tools and perform final reviews with translation software.
• Web Publishing: Format and publish materials within the WordPress admin panel. Work with HTML markup to ensure perfect content display and site integrity.
• Content Optimization: Handle basic article styling (headers, lists, meta-tags) and image management.
• Quality Assurance: Conduct final proofreading to ensure generated content meets all specified criteria and brand standards.

Our Expectations:

• AI Power User: You can craft complex, multi-level prompts and understand how to get the desired output from a neural network on the first attempt.
• Technical Background: Knowledge of HTML (at a level sufficient for page code editing) and hands-on experience with WordPress.
• Writing Skills: Experience in creating long-form content. The ability to structure information so it is genuinely useful to the reader.
• Language Skills: English proficiency sufficient for prompting AI and quality-controlling automated translations.
• Versatility: A readiness to switch rapidly between different task types and content formats.

What We Offer:

• Technological Freedom: We encourage the use of any AI tools and services that make your workflow more efficient.
• Dynamic Start: A great opportunity to enter international projects and master the specifics of global markets.
• Zero Bureaucracy: Fast-paced processes, a focus on results, and transparent communication.
• Culture: A professional business approach, no micro-management, and a focus on long-term outcomes.

Novoplex — це група компаній, які розробляють iGaming продукти та надають послуги у різних сферах перформанс маркетингу.

Зараз ми у пошуку VIP Success Manager, який приєднається до нашої команди для підтримки VIP гравців та побудови довгострокових відносин з ними. 

Що ти будеш робити:
• Надавати підтримку VIP-гравцям через Live Chat та email;
• Забезпечувати пріоритетне обслуговування VIP-клієнтів з мінімальним часом очікування;
• Відповідати на запитання щодо ігор, бонусів, акцій, платежів та технічних питань;
• Обробляти скарги та конфліктні ситуації з максимальною дипломатичністю;
• Консультувати з правил та умов промо-акцій, турнірів, програми лояльності;
• Нараховувати персональні бонуси, фріспіни, кешбек.

Що тобі знадобиться для цього:
• Досвід роботи з клієнтами від 1 року (Vip Success Manager/Vip Support Manager) в сфері IGaming;
• Володіння англійською на рівні від В2;
• Знання методів депозиту: банківські карти, e-wallet (Skrill, Neteller, MuchBetter), криптовалюти, банківські перекази;
• Високий рівень комунікативних навичок із вмінням вибудовувати довірливі відносини з VIP-клієнтами, ефективно вирішувати складні запити та забезпечувати персоналізований сервіс;
• Навички роботи з CRM-системами - Salesforce, HubSpot, Zendesk, Intercom;
• Готовність працювати на нічних змінах (4-6 за місяць).

Чому варто бути частиною Novoplex:
• Можливості для професійного розвитку: компенсація професійних курсів та івентів;
• Справедлива винагорода, що залежить від вкладу;
• Час для відпочинку: 20 робочих днів відпустки та додаткові дні до значущих дат. Гнучкі вихідні державних свят України;
• Час для відновлення: 7 днів лікарняних без довідки від лікаря, з довідкою - без ліміту. Maternity leave;
• Забезпечення необхідним для безперебійної роботи: техніка, павербанки, компенсація коворкінгів;
• Work-life balance, remote формат.

Якщо ти думаєш, що ми твій perfect match, час ознайомитися з нашим Hiring процесом:

1. First Meet
Дякуємо за твій відгук, зараз твоє резюме прямує до нашої рекрутмент команди. Якщо твої скіли відповідають вимогам вакансії, наш рекрутер зв’яжеться з тобою, щоб познайомитися та дізнатися трішки більше один про одного.
2. Tech interview
Інтерв’ю з Head of VIP та VIP Team Lead, де обговоримо твої навички та знання, які будуть необхідні для роботи з нашими проєктами.

3. Reference Check
 Ми поспілкуємось з твоїми попередніми колегами або керівниками, щоб краще зрозуміти твій стиль роботи, сильні сторони та внесок у команду.
4. Offer letter
Ми надсилаємо оффер та з нетерпінням чекаємо тебе у нашій команді. Congrats :)

Якщо ти відчуваєш, що ми можемо підійти один одному — еплайся і let’s rock it 🚀

Role Overview

We are seeking a highly organised and detail-oriented Casino manager to support the day-to-day running of our online casino. The ideal candidate will have hands-on experience working with the SoftSwiss CMS, with a strong focus on building and managing game sections, tournaments, promotional pages, and all ongoing CMS content updates. In addition, this role plays a key part in coordinating cross-functional operational workflows, ensuring smooth collaboration between Design, Content, Marketing, CRM, and Development teams to deliver projects and campaigns efficiently.

Key Responsibilities

SoftSwiss CMS Management

• Create, update, and optimise game categories, lobbies, landing pages, and tournament pages within the SoftSwiss CMS.
• Upload and configure new game releases, including metadata, tags, artwork, and provider assets.
• Implement and maintain promotional content, banners, and dynamic components across the site.
• Ensure all onsite content is accurate, up-to-date, and aligned with brand and regulatory guidelines.

• Troubleshoot and resolve CMS-related issues in collaboration with technical teams.

   

Operational Project Coordination

• Support the planning and execution of casino campaigns, tournaments, new feature rollouts, and product updates.
• Coordinate workflow between Design, Content, Development, Marketing, CRM and other stakeholders to ensure timely delivery.
• Maintain operational calendars, deadlines, and documentation to ensure smooth campaign production.
• Track tasks, identify blockers, escalate issues, and ensure projects meet quality standards.
• Assist with QA of onsite changes, ensuring all updates are functional and visually correct before go-live.

Production Flow & Process Management

• Oversee the end-to-end production cycle for content and campaign assets.
• Gather requirements, create briefs, and organise task allocation for relevant teams.
• Ensure that all assets, copy, and technical elements are delivered according to spec and integrated correctly in CMS.
• Identify opportunities to improve workflows, documentation, and inter-team communication.

Cross-Department Collaboration

• Work closely with CRM on promotional setups and segmentation requirements.
• Coordinate with Marketing on campaign timelines, messaging, and creative needs.
• Liaise with Development for CMS improvements, bug fixes, or new feature requests.
• Partner with Design to ensure creative assets follow brand and platform guidelines.
• Align with Compliance to ensure content meets regulatory standards.

Skills & Experience Required

• 1–3+ years experience in online casino operations, CMS management, or similar role.
• Hands-on experience with SoftSwiss CMS (or other casino platforms) is highly desirable.
• Strong understanding of casino verticals: games, providers, tournaments, promotions.
• Excellent organisational and multitasking abilities.
• Experience coordinating cross-functional teams.
• Strong attention to detail and quality assurance mindset.
• Ability to work in a fast-paced environment with tight deadlines.
• Basic technical understanding (HTML, CMS structures, asset formats) is a plus.
• Familiarity with project/task tracking tools (e.g., Jira, Asana, Trello).

Personal Attributes

• Proactive and solution-oriented.
• Strong communicator, both written and verbal.
• High ownership and accountability.
• Thrives in structured processes but flexible with real-world challenges.
• Team-player with a collaborative mindset.

What We Offer

• Opportunity to work in a dynamic, fast-growing online gaming environment.
• Cross-department exposure and growth opportunities in casino operations and product.
• Competitive package.
• Supportive team culture and development-focused environment.

About TEKTELIC 
TEKTELIC is a global leader in LoRaWAN® IoT solutions headquatered in Canada - designing and manufacturing gateways, sensors, having our own network server, and focusing on end-to-end IoT infrastructure from its base in Calgary, Canada. Founded in 2009, we focus on three high-growth verticals: Industrial (Oil&Gas), Smart Buildings, Asset Tracking & Personnel Monitoring, and Digital Medicine. Our carrier-grade products are deployed by hundreds of LPWAN operators worldwide. 

*Mandatory requirement: we consider only Kyiv-based candidates for this role.
 

About the Role 
We're hiring our first AI Automation Specialist to lead applied AI across the company. This is a hands-on, cross-functional role: you'll sit with teams in Sales, Operations, Finance, and beyond, find the work that drains their time, and replace it with reliable AI-powered workflows. 

This is an implementation and ownership role, not a research one. You won't be training models or doing data science — you'll be composing existing AI tools, APIs, and no-code/low-code platforms into workflows that run in production, and you'll own them once they're live. If you like turning "we waste ten hours a week on this" into something that just works, this is your role. 
 

We’re looking for someone long-term, at least a year commitment. 

Responsibilities 

• Assess each department's workflows to identify high-value opportunities for AI automation (repetitive, multi-step, or judgment-assisted tasks). 
   
• Design and prototype agentic workflows (multi-step AI agents, tool integrations, approval/human-in-the-loop checkpoints) tailored to each department's needs. 
   
• Act as the internal point of contact between departments for ai transformation 
   
• Select and configure the right tools/platforms (e.g., Claude Cowork, MCP connectors) for each use case 
   
• Monitor deployed workflows for performance, drift, and failure modes, and iterate or retire workflows that underperform. 
   
• Track adoption metrics per department and report progress to leadership. 

Requirements 

• Experience in process automation with AI, systems integration, business-process optimization, or a closely related field. 
• Ability to communicate across both technical and non-technical teams. 
• Strong process-mapping and business-analysis skills — the ability to translate a business problem into a working, monitored automation. 
• An ownership mindset: you care about reliability, edge cases, and proving impact — not just shipping a demo. 
• Hands-on experience with workflow automation platforms — any of n8n, Make, Zapier, or Power Automate. 
• Comfort with APIs, webhooks, and JSON, plus the ability to write light scripts (Python or JavaScript) when a no-code tool hits its ceiling. 
• English level: Upper-Intermediate. 
   

*This is an applied automation role. Machine learning, model training, algorithm development, and data science are not part of this position. 

What We Offer 

• Real ownership from day one — you'll define how AI works across the whole company, not just execute someone else's plan. 
• Direct impact and visibility — your work touches every department and is reported to leadership. 
• Modern tooling and autonomy to choose the right platforms for the job. 
• Competitive salary  
• Health insurance + Well-being program (250 USD/year) 
• Paid time off + extra Christmas week 
• PE accounting support 
• Supportive, collaborative team 
• Engaging Team events 

Middle System Administrator

We are looking for a System Administrator to join our team to manage, support, and develop our IT infrastructure, handle identity & access management, and oversee device management (Windows/macOS). 

Key Responsibilities

• Employee Onboarding/Offboarding: Creating and deactivating user accounts, configuring access permissions, and preparing workstations and office equipment.

• Technical Support: Providing L1/L2 technical assistance to users on macOS and Windows.

• Server Administration: Administering Windows Server OS.

• SaaS Administration: Managing Microsoft 365 and Google Workspace environments.

• Device Management (MDM): Configuring policies, profiles, and applications, as well as enrolling PCs/macOS devices via Microsoft Intune.

• IT Asset Management: Maintaining the corporate hardware inventory (tracking assets, statuses, issuance, and returns).

• Access Control: Managing users, groups, and access rights in accordance with company policies.

• Security Management: Configuring and maintaining MFA, security policies, and authentication scenarios.

• Network Administration: Basic setup and maintenance of MikroTik network equipment.

• Local Area Networks (LAN): Diagnosing, configuring, troubleshooting, and expanding local networks.

• Documentation: Maintaining IT documentation (hardware inventory, access matrix, network architecture, and user guides).

Requirements

• 2+ years of experience as a System Administrator or IT Support Specialist.

• Hands-on experience administering Microsoft 365 and Google Workspace.

• Hands-on experience with Microsoft Intune (MDM/MAM).

• Deep understanding and practical experience supporting both macOS and Windows.

• Solid understanding of core networking technologies (DNS, DHCP, VPN, VLAN) and basic experience with MikroTik.

• Knowledge of Information Security fundamentals (MFA, password policies, access control matrix).

• English: Intermediate (reading technical documentation).

• Strong self-prioritization skills and a responsible approach to deadlines.

Nice to Have

• Experience with scripting (PowerShell, Bash).

• Experience supporting remote employees.

• Microsoft or Google Workspace Administrator certifications.

• Experience working with CRM and ERP systems (e.g., Odoo).

 What we offer:

• Work on innovative UAV and drone technologies

• Participation in R&D projects developing new aerial systems

• Official employment

• A team environment where initiative and technical curiosity are encourage

Hallwil is an Estonian company founded in 2020.

We are a design and web development company that delivers digital products for clients across the USA, Canada, and Western Europe. Our team specializes in Webflow, WordPress, Shopify, and custom web applications.

We are looking for a Middle Project Manager who enjoys taking ownership, communicating with international clients, and leading projects from kickoff to successful delivery.

YOUR RESPONSIBILITIES

Manage 5–8 web development projects simultaneously;

Coordinate developers, designers, and QA engineers;

Communicate with international clients on a daily basis;

Plan project timelines, budgets, and priorities;

Organize Daily, Weekly, Sprint Planning, and Retrospective meetings;

Identify and mitigate project risks before they become problems;

Ensure project quality, deadlines, and client satisfaction;

Maintain project documentation and task management;

Support the sales team during project estimation and pre-sales activities.

OUR EXPECTATIONS

2+ years of experience as a Project Manager in a web development company;

Upper-Intermediate English (B2) or higher — this is mandatory;

Experience managing Webflow, WordPress, Shopify, or custom web development projects;

Strong communication and stakeholder management skills;

Ability to manage several projects simultaneously;

Experience working with distributed remote teams;

Strong systems thinking and problem-solving skills;

Ability to make decisions independently and take responsibility for project outcomes;

Experience with project budgeting and risk management;

Experience with ClickUp, Jira, or similar project management tools.

WILL BE A PLUS

Technical background or understanding of modern web technologies;

Experience with UI/UX processes and Figma;

Experience working in an outsourcing or agency environment;

Understanding of Agile and Scrum methodologies.

WHAT WE OFFER

Flexible schedule: workday starts between 8:00–11:00 and ends between 17:00–19:00;

Fully remote work without geographical restrictions;

Direct communication with the founders;

Opportunity to influence company processes and delivery standards;

Interesting international projects;

Small team with no micromanagement;

Paid days off;

Free accounting services;

Compensation for professional training and conferences;

Career and professional growth opportunities.

WHO THIS ROLE IS NOT FOR

This position is probably not a good fit if you:

Prefer waiting for instructions instead of making decisions;

Avoid difficult conversations with clients;

Frequently lose track of priorities when managing multiple projects;

Shift responsibility to others instead of solving problems;

Like administration more than actual project leadership.

INTERVIEW STAGES

Interview with the CEO (30–45 minutes);

Practical case;

Final interview.

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 

We are a fast-growing product company in the iGaming industry, driven by innovation, creativity, and a passion for delivering exceptional player experiences. Our team brings together talented professionals who embrace challenges, think outside the box, and continuously strive for excellence.

We're looking for a Customer Support Specialist who is passionate about delivering exceptional player experiences, solving complex customer issues, and contributing to the continuous improvement of our support operations. If you enjoy working in a fast-paced product environment, collaborating with cross-functional teams, and making a real impact on customer satisfaction, we'd love to hear from you.
 

What You'll Do:

• Provide professional support to players via live chat and email.
• Handle complex customer inquiries and resolve issues efficiently while maintaining a high level of customer satisfaction.
• Investigate payment, account, verification, bonus, and technical-related questions.
• Escalate technical issues to the Product and Development teams with detailed reproduction steps.
• Collaborate closely with Product, CRM, Payments, and Operations teams to ensure timely issue resolution.
• Prioritize incoming requests according to urgency while meeting internal SLA targets.
   

Knowledge Base & Process Improvement:

• Maintain and improve internal documentation, FAQs, and knowledge base articles.
• Identify recurring customer issues and suggest process improvements.
• Create and update response templates, macros, and support documentation.
• Participate in quality assurance activities to maintain high support standards.
• Share customer feedback with internal teams to improve the overall player experience and product quality.
   

Product & AI Collaboration:

• Review AI-assisted support responses and identify opportunities for improvement.
• Contribute to optimizing automated support workflows and customer communication.
• Help improve support processes as the company continues to scale.

What We're Looking For:

• 1+ year of experience in Customer Support, preferably in live chat, email, or ticketing systems.
• Experience in iGaming, Online Casino, Betting, or another fast-paced digital product environment.
• Excellent written communication skills with a customer-first mindset.
• Strong problem-solving skills and attention to detail.
• Experience working with customer support platforms such as Intercom, Zendesk, Freshdesk, or similar.
• Upper-Intermediate (B2+) English for internal communication.
• Fluent Russian (or another primary customer communication language, depending on target markets).
• Ability to work rotating shifts, including evenings, nights, and weekends.
• Ability to thrive in a fast-paced environment with evolving processes.
   

Nice to Have:

• Experience working with AI-powered support tools and automation.
• Experience creating or maintaining knowledge base documentation and SOPs.
• Understanding of payment systems, KYC procedures, fraud prevention, and player verification.
• Experience with QA processes, ticket reviews, and customer support performance metrics.
• Leadership potential and willingness to mentor teammates as the support team grows.
   

What We Offer

• Fully remote work.
• Competitive salary based on your experience and expertise.
• Opportunity to join a fast-growing international iGaming product.
• High-impact role with direct influence on customer experience.
• Professional growth and career development opportunities.
• Collaborative, supportive, and ambitious team culture.
• Paid vacation and sick leave.
• Flexible working environment with opportunities to grow alongside the company.
   

Ready to help us deliver an exceptional player experience?

Apply now and become part of the Pelkino team!

We are looking for a creative and detail-oriented Motion Designer with a strong Graphic Design background to join our team. In this role, you will create engaging visual content for digital marketing campaigns, social media, advertising, and brand initiatives while maintaining a consistent visual identity across all channels.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

- 1+ year of experience as a Motion Designer.
- 1+ year of experience in Graphic Design.
- Strong proficiency in Adobe After Effects.
- Advanced skills in Adobe Photoshop and Adobe Illustrator.
- Experience with video editing in Adobe Premiere Pro.
- Solid understanding of composition, typography, color theory, and visual storytelling.
- Ability to work with brand guidelines and maintain a consistent visual identity.
- Portfolio showcasing both motion design and graphic design projects.
- Strong time-management skills and ability to work in a fast-paced environment while meeting deadlines.

It will be a plus:
-Experience with Cinema 4D, Blender, or other 3D programs;
-Experience creating character animation;
-Experience with AI tools (Midjourney, ChatGPT, Runway, etc.);
-Basic knowledge of UX/UI and Figma.

HOW YOU WILL MAKE AN IMPACT:

- Create motion creatives for digital campaigns, social media, and advertising platforms.
- Develop animated banners, promotional videos, and video ads.
- Animate existing brand assets and create new motion design concepts.
- Design static creatives for marketing campaigns and promotional activities.
- Produce visual materials for events, presentations, and special projects.
- Work with typography, composition, and brand guidelines to ensure visual consistency.
- Adapt creative materials for various formats, platforms, and advertising channels.
- Collaborate closely with Marketing, SMM, and PR teams.
- Participate in brainstorming sessions and contribute creative concepts and visual ideas.
- Editing Reels and short YouTube videos.

HOW WE WILL KEEP YOU SMILING:

-Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!

-Unlimited vacation days and paid sick leave—because your rest matters.

-A competitive compensation that truly reflects your skills and expertise.

-Employee referral bonus and gifts to celebrate your special occasions.

50% financial support for learning expenses to supercharge your professional growth!

-A positive atmosphere where you always feel respected and truly belong.

-Inspirational team-building activities that turn colleagues into best friends.

-Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

-Co-working space reimbursement to save your nerves from always working from home :)

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 150+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, open banking, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.
We are looking for a proactive Lead Generation Manager be the driving force behind our business growth, play a pivotal role in expanding our client base, identifying new market opportunities, and overseeing growth initiatives.

Your regular tasks:
— Develop and execute lead generation strategies to identify and engage potential clients;
— Create and maintain a consistent flow of high-quality leads to support the company’s growth;
— Research and target potential customers through various channels, including online platforms, events, and social networks;
— Conduct outreach efforts to establish initial contact and gather contact information;
— Assess and qualify leads to determine their fit for PAYDO’s services;
— Collaborate with the sales team to ensure that leads align with the company’s ideal customer profile;
— Maintain accurate and up-to-date lead databases, ensuring data integrity and privacy compliance;
— Use CRM tools and software to organize, track, and manage leads throughout the sales funnel;
— Where relevant, use automations to source more contacts without sacrificing quality
— Regularly analyze lead generation data to identify trends, optimise strategies, and improve conversion rates;
— Provide insights and recommendations to refine lead generation efforts;
— Work closely with the sales, marketing, and business development teams to align lead generation strategies with overall company goals;
— Communicate effectively to ensure a seamless handover of qualified leads to the sales team;
— Set and achieve lead generation targets and key performance indicators (KPIs);
— Stay informed about industry best practices and emerging lead generation techniques;
— Continuously adapt strategies to evolving market dynamics.

Main requirements:
— 1+ years of relevant field management sales experience;
— 1+ years of experience in Fintech/Payment/ High-tech and B2B Industries;
— An understanding of field sales processes, account management and the ability to execute in new markets from scratch.
— Proven experience in lead generation and prospecting, with a focus on B2B lead generation;
— Familiarity with CRM software and lead management tools;
— Strong analytical and data-driven decision-making skills;
— Excellent communication and interpersonal skills;
— Ability to work independently and collaboratively in a dynamic environment;
— Knowledge of the fintech and video games industry is a plus.

If you are a results-oriented lead generation professional who thrives in a fast-paced environment and is eager to contribute to the growth of PAYDO, we invite you to join our team and help drive the success of our lead generation efforts.

About Digis
Digis is a European IT company with 200+ specialists delivering custom software development and staff augmentation services to clients in the US, UK, and EU.
We build long-term partnerships and focus on transparency, trust, and measurable business results.

About the Project
This role is part of Digis’ internal sales & lead generation department.
The team works with LinkedIn and email outreach to generate qualified leads for IT outsourcing and staff augmentation services.

The processes are mature, well-documented, and currently scaling. You will work closely with the Head of Sales and Lead Generation team, directly influencing the company’s sales pipeline.

Key Tools & Technologies

• LinkedIn Outreach
• Email Outreach (Gmail-based tools)
• Google Sheets / Google Docs
• AI tools for writing support: ChatGPT, Grammarly
• Lead verification & data tools: Apollo, Zerobounce, etc.

Requirements

• 1+ year of experience in Lead Generation / Outreach (outsourcing/outstaffing companies)
• Hands-on experience with LinkedIn and email outreach
• Ability to write manual, personalized outreach messages
• Familiarity with ChatGPT / Grammarly as writing assistants
• Clear understanding of the staff augmentation model
• Strong analytical thinking and attention to detail
• Upper-Intermediate+ English

Responsibilities

• Build ICP-based company lists
• Find and verify contact data (emails, LinkedIn profiles) of decision-makers
• Write personalized outreach messages (email + LinkedIn)
• Log and maintain data in tracking sheets / CRM
• Continuously improve outreach quality and conversion rates
• Collaborate closely with the Head of Sales and Lead Gen team

We Offer

• 20 paid vacation days per year
• 5 paid sick leaves per year (no medical documents required)
• Personalized development plan with training compensation
• English courses compensation
• Work equipment if needed (PC / laptop / monitor)
• Flat and transparent internal communication
• Opportunity to switch between projects and technologies within Digis
• Full accounting and legal support