Jobs

Adwave is a fast-growing media buying team in the iGaming industry, focused on international markets.
We are looking for a Business Development Manager to scale partnerships, attract new traffic sources, and drive revenue growth.
 

Key Responsibilities:

• Identify and attract new partners:
  • affiliate networks
  • direct advertisers
  • webmasters / affiliates
• Build and maintain strong relationships with partners
• Negotiate terms, payouts, caps, and deals
• Launch and manage cooperation with partners
• Scale traffic volumes and improve partner performance
• Analyze traffic quality and optimize based on KPIs (ROI, CR, LTV)
• Work closely with media buying team to scale profitable traffic
• Monitor market trends and find new growth opportunities
   

Requirements:

• 1+ year of experience in Business Development / Affiliate / Account Management in iGaming
• Experience working with affiliate networks or media buying teams
• Experience in resell network (without own product) — strong advantage
• Understanding of traffic sources:
  • Facebook
  • Google
  • In-app
  • TikTok
• Strong understanding of CPA / RevShare / Hybrid models
• Experience working with webmasters / advertisers
• Strong negotiation and communication skills
• Analytical mindset and ability to work with data
• English — Intermediate+
   

We Offer:

• Competitive salary + % from profit
• Work with a strong media buying team
• Remote format
• Opportunity to scale partnerships and grow direction
• Flexible schedule and fast decision-making

Hiring Process:

1. Intro call with recruiter
2. Interview with Head of Media Buying / BD Lead
3. Final interview

We seek a detail-oriented and motivated Data Analystto join our dynamic team ✨ In this

role, you will work with data, uncover insights, and support business decisions with

meaningful analysis.
 

Requirements: 

• 1+ year of commercial experience as a Data Analyst;

• Experience building dashboards with visualization tools (Looker Studio and/or Power BI);

• Knowledge of SQL, including writing efficient and optimized queries to extract, manipulate,

and analyze data from relational databases;

• Attention to detail and data accuracy, ensuring high-quality analysis and reporting;

• Ability to work with cross-functional teams, understanding business needs and translating

them into data-driven solutions;

• Confident written and spoken English (B2 level or above).
 

Would be a plus: 

• Proficiency in Google Sheets, including advanced formulas;

• Basic experience with Amplitude or similar analytics tools;

• Basic programming skills;

• Proficiency in LLMs usage in daily tasks;

• Experience building data ETL/ELT pipelines using n8n, Make, or Zapier to integrate and

automate workflows across multiple data sources;

• Knowledge of Machine Learning (ML) concepts;

• Bachelor’s or Master’s degree in a technical field.
 

We offer: 

• Remote workplace or a comfortable office in the center of Kyiv;

• 18 working days of paid leave annually;

• Unlimited sick days;

• Salary review twice a year;

• Compensation for our English-speaking club — 100%;

• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 80% (after the trial

period);

• Compensation for any English courses — 50% (after the trial period);

• Compensation for sessions with a psychologist — 50% (after the trial period);

• Medical insurance (after the trial period).
 

Interview Stages:

Screening Interview ➡️ Technical Interview ➡️ Job Offer
 

If you’re ready to take ownership of HR in a growing tech company and make a real impact — we’d love to hear from you! 

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Kate Zabigailo, Head of Product Marketing at Nibble by Headway Inc, we’re looking for a Product Marketing Manager to join our team of superstars transforming the EdTech industry.

What product & team will you be working on?

Nibble is an all-around knowledge app for adult learners. It offers short, interactive lessons on different topics, from art to math. Nibble has been featured as App of the Day in over 50 countries, including the US, the UK, and Canada.

Join our Mobile Growth team to drive monetization, optimize conversion funnels, and unlock new audience opportunities. You'll own performance and unit economics end-to-end, directly influencing how millions discover and engage with learning.

This role is your calling if you:

• Want real impact — see your ideas move metrics like conversion, retention, ARPU, and LTV
• Love the intersection of analytics, creativity, and strategy
• Thrive on testing bold hypotheses and learning fast through A/B experiments
• Excel in growth-driven environments with short cycles fast feedback, and agile decision-making.
• Value autonomy and ownership — you shape the roadmap, define priorities, and structure how the team works.

What you'll do:

• Drive growth strategy: shape and execute experiments, build a clear roadmap, and prioritize initiatives that accelerate product growth and new revenue
• Own key metrics: monetization, conversion, retention, ARPU, and LTV are yours to move
• Orchestrate daily operations: drive smooth team collaboration and ensure alignment across functions
• Lead through insights: conduct market and user research to spot untapped growth opportunities
• Build bridges: collaborate with user acquisition, creative marketing, and product teams to align on impact
• Empower the team: Foster a culture of accountability, experimentation, and continuous learning; streamline workflows through automation
• Think strategically: understand competitors, market trends, and what truly motivates users to convert

What do you need to join us:

• Analytical foundation: proficiency with Amplitude/Tableau, event-based analytics, and metrics like CR, CTR, ARPU, LTV, CAC, and retention
• A/B testing experience: from hypothesis building to defining success metrics and validating statistical significance
• Monetization understanding: familiarity with subscription models, freemium, and pricing strategies
• Excel/Sheets skills: confident building dashboards and working with cohort analysis
• Growth mindset: curiosity to explore new approaches, fast learning ability, and willingness to take ownership
• Strong communication & facilitation skills: ability to explain complex ideas simply and collaborate effectively across teams
• Alignment with the values of our team (SELECT).

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. 

Are you interested? Send your CV!

#vacancy #UX/UI Designer #Cyprus Pathos 2-2,5€

Fintech company 

We are looking for a talented and responsible designer who will create visually appealing and functional interfaces. The 

ideal candidate understands user needs and can translate ideas into intuitive, modern, and aesthetically refined design solutions.

Key Responsibilities

* Create layouts, wireframes, prototypes, and final designs for web and mobile applications

* Support and maintain design throughout the project lifecycle

* Design creatives for paid advertising and social media platforms

Team Communication

* Collaborate closely with developers and project managers

* Receive feedback and implement design improvements

Project Support

* Prepare and maintain design systems and guidelines

* Participate in improving overall user experience and usability

Requirements

* At least 1 year of experience as a designer in the IT industry

* Portfolio of completed projects

* Solid understanding of UX/UI principles

* High level of responsibility, attention to detail, and initiative

Work Format

* Office-based position in Paphos, Cyprus

Company: Texas-based Moving Company, Austin
Location: Remote (US Working Hours Required)
Hours: 8am - 8pm Austin Time /CDT

We’re hiring highly motivated reps to answer phones and set appointments for a moving company. While experience in the moving industry is welcomed, it is not required. As an Appointment Setter, you will engage with new customers, follow up with prospective customers, and set appointments to close moving services bookings.

Duties and Responsibilities:

• Engage with Clients: Interact with new and existing clients to close bookings.
• Customer Expectations: Set goals to surpass customer expectations by working closely with top management to ensure customer satisfaction and maximize sales opportunities.
• Needs Assessment: Contact new and existing customers to discuss their moving needs and preferences.
• Service Information: Provide detailed information and answer questions about moving services, including pricing, schedules, and logistics. Discuss their moving needs and preferences.
• Client Management System: Maintain and update contact lists in the Company’s customer database.
• Customer Support: Provide exceptional customer support by answering questions, resolving issues, and offering advice on the moving process.
• Moving Process Guidance: Advise customers on packing tips, moving day preparation, and other related moving process steps to ensure a smooth experience.
• Follow-Up: Follow up with prospective customers to ensure all their questions are answered and assist in scheduling appointments.
• Flexibility: Adapt to changing business needs and perform specific tasks as required.

Requirements:

• Language Proficiency: Proficient in English and Russian
• Experience: 1-year experience in sales or customer service.
• Communication Skills: Excellent communication skills.
• Organization: Highly organized and able to multitask, detail-oriented.
• Work Environment: Ability to work in a fast-paced environment.
• Technical Skills: Tech-savvy and able to use CRM software.

Nice to Have:

• Industry Experience: Experience in the moving industry.
• Sales Experience: Phone sales experience.
  
  Important: BE FLUENT IN ENGLISH AND RUSSIAN

Position Summary: 

The Retailer Support Representative is responsible for providing comprehensive technical and operational support to retailer partners across multiple client programs. This role requires flexibility and adaptability as agents support various customer accounts and may be assigned to new client programs as the company grows.

Key Responsibilities: 

Agents in this role handle both incoming and outgoing communications to ensure complete issue resolution.

• First Point of Contact: Act as the primary support contact for retailer inquiries across all active client programs
• Kiosk Troubleshooting (Touchpoint Support): Diagnose and resolve device power issues, network connectivity problems, scanner/printer malfunctions, and payment device errors
• Loyalty Program Support: Address loyalty program issues and provide general app support to retailers
• Marathon POS Configuration Support: Provide basic setup guidance, verify configurations, and coordinate with the support team for complex POS requests
• CRM Ticket Management: Triage and respond to support inquiries, accurately documenting issue details, troubleshooting steps, and resolutions
• Knowledge Base Utilization: Apply macros, KB articles, and established troubleshooting flows to resolve common issues efficiently
• Guided Troubleshooting: Walk retailers through common fixes including kiosk reboots, connectivity checks (Wi-Fi/Ethernet/VPN), and app reinstall or settings verification
• Outgoing Communication: Proactively contact retailers and on-site personnel to gather additional information, verify issue resolution, and coordinate troubleshooting steps, or to reach the other aim defined by the project.
• Multi-Project Coverage: Provide support across all active client programs (currently Touchpoint and Marathon ARCO Rewards) with readiness to support new customers as onboarded
• Escalation Management: Escalate tickets appropriately to Platform Support, Engineering, or Hardware Ops when issues fall outside first-contact resolution scope
• L1 Escalation Handling: Receive and resolve escalated cases from Level 1 members support team, providing guidance and advanced troubleshooting
• Documentation Maintenance: Collaborate with internal teams to keep support documentation current and identify gaps in the knowledge base
• Continuous Learning: Participate in ongoing training to stay informed on product updates, configuration changes, and support processes

Qualifications: 

• 1+ year of experience in customer support, help desk, or technical troubleshooting roles 
• Familiarity with kiosk systems, POS hardware, or retail environments preferred 
• Basic understanding of network troubleshooting (Wi-Fi, Ethernet, VPN, static IP) 
• Ability to manage multiple cases at once while staying organized and responsive 
• Excellent communication skills — able to clearly explain solutions to both technical and non-technical users 
• Experience with Freshdesk, Jira, or similar ticketing tools is a plus 
• Exposure to MDM tools and payment hardware is helpful but not required 

Schedule: 

• Mon-Fri 9am-6pm ET

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- A unique and friendly environment where everyone can explore and learn new technologies.

We are looking for a highly skilled Python Engineer. This is a hands-on engineering role in a fast-moving cybersecurity startup building an advanced AI SOC for cloud environments across AWS, Azure, and GCP. This is not a classic backend or full-stack web position. This role focuses on data engineering, automation, distributed systems.

What You’ll Do

• Design, develop, and maintain Python services that interact with cloud provider APIs and telemetry sources 
• Build scalable, event-driven processing pipelines 
• Develop serverless components and cloud-native integrations 
• Work with large volumes of cloud logs and security data 
• Optimize performance, reliability, and cost across distributed systems 
• Debug complex production issues in multi-cloud environments

• Collaborate closely with research, DevOps, and product teams

   

Must-Have Requirements

• Minimum 3+ years of hands-on Python development experience
• Proven experience developing production systems in a startup environment 
• Strong understanding of distributed systems and asynchronous processing 
• Experience building software that runs in production and handles real-world scale 
• High ownership mindset and ability to work independently 
• Strong problem-solving skills
   

Strong Advantage

• Experience with AWS, Azure, or GCP 
• Experience working with cloud SDKs: AWS (boto3), Azure SDK, GCP SDK 
• Familiarity with cloud security, telemetry, or infrastructure APIs
• Experience working with multi-cloud environments

Choice is a leading European food-tech B2B SaaS platform. We empower over 30,000+ restaurants across 20 countries to increase their revenue through a unified digital ecosystem: QR payments, online reservations, and delivery management.
With key offices in Prague and Warsaw, we are building a dynamic team of enthusiasts who value flexibility, zero bureaucracy, and the freedom to experiment. We are a start-up with a proven track record of success, actively scaling across Europe.
 

We’re looking for a Junior Integration Manager to join our growing team. In this role, you’ll work on integrating third-party systems and supporting partners to ensure everything runs smoothly.

You’ll collaborate closely with the team and act as a bridge between technical systems and business needs.

Key Responsibilities:

• Work on integrations with third-party systems (POS, payment gateways, marketplaces, and other partners).
• Support and troubleshoot integration-related issues.
• Read and analyze logs to identify and resolve problems.
• Communicate with partners and internal teams (Product/Tech) to ensure smooth integrations.
• Assist with setup, configuration, and testing of integrations.
• Monitor and ensure integrations are running correctly and efficiently.
   

Our Ideal Candidate:

• around 1 year of experience in a technical role (QA, Technical Support, Implementation, etc.).
• Has a basic understanding of APIs and integrations.
• Comfortable reading logs and troubleshooting issues (we’re happy to teach).
• Strong problem-solving mindset with attention to detail.
• Proactive, organized, and able to work independently in a remote setup.
• English level B2+

What We Offer:

• Opportunity to grow in an integration/technical role within a supportive team.
• Hands-on learning and development — we’ll help you build technical expertise.
• Company MacBook and all necessary tools for work.
• Vibrant team culture with regular team buildings and internal education.
• Stability and growth in a Forbes-listed international company.

Ready to start your journey with us? If you want to understand the heart of a SaaS business and grow alongside a top-tier team -let’s talk! Apply now and show us your drive.

24PLAY is a product company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Bliezkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a Junior/Middle Motion Designer to share our core company values:
 

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
•  Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
•  Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
•  Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
•  Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv;

Main responsibilities:

• Create advertising creatives based on gameplay recordings or in-game assets (including capturing gameplay footage in Unity when needed);
• Generate fresh and engaging ideas for creatives.

Our ideal candidate:

• At least 1 year of experience in gamedev as a Motion Designer;
• Understanding of composition, editing principles and techniques, sense of rhythm, and ability to work with color;
• Ability to work with sound and basic knowledge of sound design;
• Understanding of core animation principles;
• Basic understanding of advertising creative structure;
• Proficiency in Adobe software (After Effects, Photoshop, Premiere, Illustrator), but you’re also welcome to use any additional tools you’re comfortable with;
• Ability to work with vector web animation (SVG, TGS formats).

Nice to have:

• Experience working with Unity and understanding of its basic components;
• Experience with 3D graphics / Blender / Ability to set up 3D renders (lighting, materials);
• Experience creating store assets for App Store and Google Play;
• Use of AI tools in daily workflows.
   

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
   

We look forward to receiving your application!

Description:

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.


The future of Web3 starts with you: join us as a Financial Monitoring Specialist!

Requirements:

— At least 1 year of experience in financial monitoring or in a related field with similar responsibilities.
— Basic understanding of cryptocurrencies and blockchain technology, along with a strong interest in the industry and willingness to learn.

Responsibilities:

— Monitor transactions using the Transaction Monitoring System to identify any abnormal or suspicious patterns.
— Conduct transaction checks using blockchain analytics tools such as Chainalysis, Crystal, Elliptic, etc.
— Process incoming transactions in accordance with established procedures and compliance requirements.
— Process outgoing transactions, ensuring full adherence to internal rules and operational protocols.
— Perform regular balance monitoring to maintain adequate liquidity levels.
— Analyze trading activity to detect anomalies or potentially suspicious behavior.
— Review accounts and transactions for compliance with applicable regulations and internal AML/CFT policies.
— Handle and execute requests from other departments to ensure timely operational support and coordination.

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.

Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

Dynamica Labs invites a Junior Project Manager /Customer Success Specialist for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is ideal for those looking to switch to IT, or those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We also consider candidates without commercial experience in an IT company. We provide comprehensive training for transitioning into this role. 
 
Successful candidates can advance to positions such as Customer Success Manager (CSM), Senior Customer Success Manager, Solution Architect, or Senior Functional Consultant. 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• Higher education 
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 

 
    WOULD BE A PLUS: 

• Higher education in technical or economic fields 
• Experience working in an IT company 
• Experience as a PM or project management courses 
  
   BENEFITS:  
• A London based company, Microsoft Gold Partner - Business system integrator 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Flexible work schedule, remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 
   
  Check out this video to learn more about the position:
  https://www.youtube.com/watch?v=gsM6z-38daI
   

If you have a desire to work in a dynamic team and develop in the field of Microsoft Dynamics 365, we look forward to seeing your CV! 

🚀 About Megadev

Megadev is an international IT company that helps clients strengthen their teams through the outstaffing of developers and digital specialists.

We work with European and international clients and are currently strengthening our account management team to systematically develop existing clients and increase revenue.
🎯 Your main goal
To develop Megadev’s existing clients:
→ stay in touch with them
→ help them grow
→ identify opportunities to expand our partnership
🔥 Your responsibilities
• Communicate regularly with current clients (Zoom / Meet / Slack / email)
• Conduct check-in calls (every 2–4 weeks)
• Identify new client needs (new roles, replacements, team scaling)
• Upsell and cross-sell specialists
• Monitor client satisfaction and prevent churn
• Be the “first point of contact” for the client
• Work closely with recruitment (forward candidate requests)
• Maintain the CRM and record all interactions
• Provide feedback to the team (delivery / recruitment)
✅ Requirements
• English at B2 level (must-have)
• Good communication skills and the ability to build relationships
• A desire to develop in account management / sales
• Willingness to communicate extensively with clients (this is a core task)
• Basic understanding of IT (what a developer is, roles, etc.)
• Organised and responsible
💡 Nice to have
• Experience in sales / account management / support
• Experience in IT outsourcing or an agency
• Understanding of hiring processes (how developers are recruited)
🎁 What we offer
• Working with international clients
• Fast growth to Middle Account Manager / Sales Manager
• Transparent bonus system for upselling
• Training (scripts, processes, support from the team)
• Influence on the company's revenue
📈 KPIs
• Number of client communications
• Client retention
• Account growth (upsell revenue)
• Number of new positions from existing clients

Translated with DeepL.com (free version)

What We Seek:

- Proficiency in JavaScript programming.

- Hands-on experience with React Native and Node.js.

- Strong teamwork abilities.

- Upper-Intermediate level of English proficiency.

- Knowledge of Python would be a plus

What We Offer:

- Opportunity to bring your ideas to life and lead the entire process.

- Flexible 40-hour workweek with the option for hybrid or remote work

- Competitive salary featuring regular compensation reviews.

- Paid vacation (20 business days) and sick leave

- A cozy office located near the center of Lviv.

- Friendly, open-minded team with minimal bureaucracy

About the role:

We’re looking for a fast, trend-driven Content Producer to join the SMM team and scale short-form social media content across two products: an AI companion platform and a self-development app.

About you:

• Own organic short-form content production across TikTok, Instagram Reels, and YouTube Shorts (with potential expansion to other platforms);
• Develop and launch scalable content concepts across multiple social media accounts;
• Prepare clear production briefs for AI, motion, and graphic designers;
• Collaborate with UGC creators and prepare briefs for influencers when needed;
• Monitor trends and adapt them into organic content formats;
• Test hooks, formats, and creative approaches in organic marketing;
• Scale high-performing formats and discontinue weak ones;
• Reduce time from idea to publishing;

• Share insights and winning formats with marketing and creative teams.

   

Your impact:

• 1+ years of experience as an SMM Manager, Content Producer, Creative Producer, or Creative Marketer;
• Upper-intermediate English;
• Demonstrated cases of viral or high-performing content (TikTok / Reels / YouTube Shorts);
• Strong understanding of social media algorithms, hooks, retention mechanics, and formats;
• Ability to identify trends early and adapt them into scalable content formats.
• Scriptwriting skills;
• Experience collaborating with UGC creators or preparing briefs for influencers;
• Ability to manage multiple accounts and content streams simultaneously;
• High execution speed and strong sense of ownership.

We offer:

You will be working with a professional and motivated team of enthusiasts in the environment that brings up the best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.

Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up the best in everyone.

Competitive salary. Compensation that will help you focus on your projects and personal development.

Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.

Health & Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

Rest. We organize team buildings and various team activities to boost our collaboration.

About US

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 10 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America.

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it. Recent addition of the autonomous product suite well coincides with the post COVID-19 reality and enables telecom operators to conduct all aspects of their commerce via kiosks.

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of open and transparent culture, learn both IT and business and advance quickly.

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic team and become a trusted advisor to our clients, with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders. You will interact with US busines owners, learn about the telecom industry and embark on an IT career path within the organization.

Key Responsibilities:

• Help existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Help Customers with software and hardware configurations, billing, and merchant services related requests

• Provide clear and complete documentation and notes on all service inquiries

Our requirements:

• Fluent/advanced English (MUST!)

• Spanish is a huge +

• Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00)

• An experienced PC user (General Microsoft Windows knowledge)

• Existing technical background or a strong desire to explore the field of software and hardware products

• Training and time-management skills

• Communication and listening

• Understanding of conflict resolution

• Empathy, positive attitude and Self-Control

Optional:

• Previous experience in the Support field

• Technical background and IT education

• Experience in working with CRM and Jira;

Compensation/Benefits:

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.