Jobs

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.
In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network problems, assist with device (IoT / data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

Experience in L1/L2 technical support or IT service desk roles
Basic knowledge of Windows Server environments
Basic MS SQL knowledge (user-level: queries, validation, data checks)
Fundamental understanding of network technologies and protocols
Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
Confident written and spoken English
Independent, reliable, and detail-oriented working style
Technical and solution-oriented mindset
Strong interpersonal and communication skills
 

Responsibilities:

Provide L1/L2 technical support via email, chat, and calls
Troubleshoot Windows environment issues and basic network connectivity problems
Perform basic MS SQL checks and validate measurement or system data
Support configuration and deployment of IoT devices / data loggers following documented procedures
Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
Maintain accurate ticket documentation in CRM/helpdesk systems
Follow internal workflows, SLAs, and quality standards
Contribute to knowledge base creation and continuous process improvements
Collaborate with Team Leaders, QA, Operations, and Engineering
 

Would be a plus

Experience with Zendesk similar ticketing platforms
Previous BPO / outsourcing experience
Technical education or certifications
Experience supporting SaaS or hardware-enabled products
Familiarity with structured troubleshooting methodologies
 

Work conditions

24/7 schedule
M - 8:00-16:00
D - 16:00-0:00
N - 0:00-8:00

We are a fast-growing international iGaming company with 1000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.

Right now, we are expanding our VIP Department and looking for a results-driven Team Lead – VIP Department who knows how to build and lead high-performing teams, work with key business metrics, analyze VIP player behavior, and drive sustainable growth.

This role is ideal for someone with a strong business mindset who enjoys leadership, data analysis, and building effective strategies in a fast-paced, KPI-driven environment.

What You'll Do

• Lead, onboard, mentor, and develop a team of VIP Managers.
• Monitor daily team performance and ensure KPI achievement.
• Own and drive key team KPIs:
• Analyze team performance, VIP player activity, and database trends to identify growth opportunities.
• Develop personalized retention and growth strategies for key VIP players together with your team.
• Collaborate closely with the Retention, CRM, and Product teams to optimize the VIP player journey and improve business results.
• Continuously review and improve workflows from a business perspective.
• Ensure the team consistently achieves performance and revenue targets.

What We're Looking For

• 1+ year of experience in a Team Lead, VIP Management, Retention, or similar leadership role.
• Previous experience in the iGaming industry is required.
• Strong analytical skills with the ability to work confidently with KPIs, performance metrics, and large datasets.
• Proven leadership, coaching, and team management skills.
• Strong communication and problem-solving abilities.

• High level of ownership, accountability, and self-motivation.

   

What We Offer

• Fully remote work.
• Competitive compensation package with a fixed salary and a monthly performance-based KPI bonus.
• Paid vacation and sick leave.
• Professional onboarding and continuous support.
• Career growth opportunities within a fast-growing international company.
• Access to a corporate psychologist, including individual and group sessions.
• Monthly professional development training with our Learning & Development Department to strengthen your leadership and professional skills.
• A dynamic international environment where your leadership and results have a direct impact on business success.

We are looking for a Delivery Coordinator to join our team. In this role, you will support the delivery process by coordinating work across multiple technical tracks, including DevOps and Identity/Microsoft Administration teams. You will help maintain delivery transparency, ensure effective task management, facilitate team ceremonies, and provide reporting and analytics to support informed decision-making.  

Responsibilities: 

• Coordinate work across multiple technical tracks, including DevOps and Identity/Microsoft Administration teams. 
• Manage and maintain Azure DevOps Boards, ensuring tasks, statuses, and work item links are up to date. 
• Support task coordination and follow up on progress across different teams. 
• Participate in backlog grooming, priority review meetings, and delivery planning activities. 
• Prepare reports and analyze delivery metrics and team performance. 
• Assist in facilitating retrospectives, planning sessions, and other Agile ceremonies, including documenting action items and following up on outcomes. 
• Communicate with stakeholders to ensure transparency and timely information sharing. 
• Contribute to improving delivery processes and team collaboration. 

Requirements: 

• Basic understanding of Agile project management methodologies (Scrum and/or Kanban), gained through coursework, training, or initial practical experience. 
• Strong organizational skills and high attention to detail. 
• Confident user of Microsoft Excel or Google Sheets for reporting and data analysis. 
• Good communication and interpersonal skills, with the ability to collaborate across technical teams. 
• Proactive mindset, willingness to learn, and ability to take initiative. 
• Ability to manage multiple tasks and priorities in a dynamic environment. 

Nice to have: 

• Experience working with Azure DevOps Boards or similar project management tools (Jira, Trello, etc.). 
• Basic understanding of IT infrastructure, DevOps, or Identity Management concepts. 
• Experience creating reports, dashboards, or delivery metrics. 
• Project management certifications or completed coursework (e.g., Scrum Fundamentals, CAPM, Google Project Management, or similar). 
• Experience supporting Agile delivery teams in a coordination or PMO-related role. 

The company offers: 

• Official employment with a competitive salary and transparent cooperation terms. 
• Paid vacation (24 calendar days per year) and paid sick leave. 
• Comfortable office in Lviv (on-site only) 
• Opportunities for professional growth, learning, and career development within a growing product company. 
• A collaborative, supportive, and open work environment where your ideas and initiatives are valued. 
• The opportunity to make a real impact on product quality and contribute to the success of a talented and experienced team. 

Affiliate Manager  (Australia, New Zeland is a MUST)

We are looking for an Affiliate Manager  who will be responsible for developing партнерской сети, building strong relationships with affiliates, and driving partner performance within the betting/iGaming vertical.

This role is ideal for someone who combines strong communication skills, analytical thinking, and a proactive approach to partner management.

What You’ll Be Responsible For

• Developing and scaling the existing affiliate base
• Building long-term relationships with affiliates and webmasters
• Communicating with partners via Telegram, email, and other channels
• Supporting affiliates in resolving operational and performance-related issues
• Attracting new affiliates to the partner program
• Monitoring and analyzing key performance metrics (KPI) for each partner
• Maintaining reports and performance analytics
• Controlling partner payouts and conducting weekly reconciliations
• Participating in industry events, conferences, exhibitions, and meetups

What We’re Looking For

• Strong negotiation and relationship-building skills
• High level of communication and responsiveness
• Analytical mindset and attention to detail
• Experience working with reports and spreadsheets (Google Sheets / Excel)
• Ability to generate ideas and offer creative solutions for partners
• Experience in searching for and onboarding new webmasters
• Readiness to react quickly to partner requests, including urgent situations
• Basic experience in betting, gambling, or affiliate marketing
• Experience working with top-tier webmasters will be a plus
• English level: Intermediate or higher would be an advantage

What You’ll Get

• Opportunity to work in a fast-growing iGaming environment
• Direct impact on affiliate growth and business performance
• Dynamic team and fast decision-making processes
• Freedom to bring ideas and influence partner strategy
• Competitive compensation based on experience and expertise

🚀 VIP Manager | iGaming | Remote

We are looking for an experienced VIP Manager to join our rapidly growing iGaming platform. This role focuses on building and maintaining long-term relationships with high-value players through personalized communication, data-driven retention strategies, and creative promotional campaigns.

🎯 Key Responsibilities

• Communicate directly with VIP players via messengers and outbound calls.
• Analyze player behavior and preferences to personalize offers.
• Create promotional activities and special campaigns based on player segmentation.
• Maintain accurate offer-tracking documents.
• Collaborate with CRM, Payments, Risk, and Marketing teams on VIP campaigns.
• Contribute ideas to improve the VIP retention strategy and product.

✅ Requirements

• 3+ months of experience in iGaming in VIP, Retention, or related roles.
• Proven experience with chats, messengers, and outbound calls.
• Strong understanding of VIP promotions, including deposit bonuses, no-deposit bonuses, personal campaigns, and promotional activities.
• Confident user of Excel or Google Sheets for segmentation, analysis, reporting, and offer tracking.
• English — C1.
• Ability to work in a fast-paced environment with continuous feedback.

💡 Key Skills

• VIP player profiling and behavioral analytics.
• Retention campaign planning and personalized offer creation.
• Data-driven decision-making.
• Strong spreadsheet skills (Excel / Google Sheets, formulas, segmentation, KPI tracking).
• Good understanding of iGaming products, including slots, bonuses, wagering, and retention mechanics.

💼 Why Join Us?

• Work on a new, rapidly growing global product.
• Freedom to create and test creative VIP retention campaigns.
• No micromanagement — we focus on results, KPIs, and smart decision-making.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

Requirements
- Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English and French.

Responsibilities
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

Requirements
- Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
- Strong persuasive communication and negotiation skills.
- Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
- Target-driven, self-motivated, and able to work under pressure.
- Fluency in English and French.

Responsibilities
- Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
- Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
- Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
- Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
- Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
- Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our players, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

Requirements
- Previous experience in Customer Support and IGaming is a must
- Excellent written communication skills in English (B2+)
- Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
- Strong multitasking skills and attention to details
- Ability to work both independently and as part of a team
- Passion for providing high-quality customer service in a fast-paced environment
 

Responsibilities
- Provide professional and timely support to users via live chat and email
- Handle player inquiries, complaints, and requests with empathy and accuracy
- Escalate complex or sensitive cases to the relevant departments
- Ensure compliance with internal quality standards and communication guidelines
- Maintain up-to-date knowledge of games, promotions, and internal procedures
- Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
 

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

👉 Send your resume immediately!

About LimTC

Limitless Technology Consultants © LimTC is a Ukrainian outsourcing company partnering with international businesses on a long-term basis. We help companies identify operational pain points, build practical solutions, and manage end-to-end processes with a strong focus on value creation.

Our teams work closely with clients across the UK, Israel, the US, and Ukraine, providing not only extra hands, but also ideas, structure, and process improvements that help businesses grow.

For this role, you will be working as part of a LimTC team supporting a leading UK-based internet filtering company with a Windows-based and Android product used by customers internationally.

About the Role

We are looking for an L2 Customer Support Specialist who enjoys troubleshooting, analyzing technical issues, and helping customers resolve escalated cases.

You will join a multinational team spread across the UK, Israel, and Ukraine, working in an agile environment to support and improve a web-based and mobile internet filtering solution.

This role is ideal for someone with strong technical curiosity, good English communication skills, and the ability to work independently while still being part of a supportive team.

This is a customer-facing Application Support role rather than a System Administration position. The role focuses on investigating customer issues, troubleshooting application behavior, and working closely with clients to resolve complex support cases.

Previous experience supporting SaaS or software products and communicating directly with customers will be considered a strong advantage.

Key Responsibilities

As an L2 Customer Support Specialist, you will:

• Receive and handle tickets escalated from L1 Support.
• Investigate, troubleshoot, and resolve technical issues within agreed SLAs.
• Analyze logs and available data to identify the root cause of problems.
• Communicate with clients when additional information is needed to understand the issue.
• Manage client expectations with clear and professional communication.
• Escalate complex issues when needed, while providing clear findings and context.
• Participate in team meetings, planning sessions, and internal discussions.
• Proactively assess workload and suggest improvements to processes.
• Update and improve the knowledge base as new solutions, product updates, or processes are introduced.
• Support training and mentoring of new joiners.
• Contribute to a stronger, more efficient support process over time.

Essential Requirements

We are looking for someone who has:

• 1+ year of experience in an IT-related role, technical support, system support, helpdesk, or similar.
• Intermediate or higher English level, with the ability to communicate clearly with international clients and native speakers.
• Strong troubleshooting and analytical skills.
• Good knowledge of Windows products and common Windows-related issues is desired.
• Experience using logs to investigate and report technical problems.
• Basic understanding of IP, certificates, ports, browsers, and connectivity-related issues.
• Ability to work with remote access tools such as TeamViewer or similar.
• Strong attention to detail.
• Self-motivation and the ability to work independently.
• A customer-facing mindset and a genuine desire to solve the root cause of an issue.
• Ability to suggest and support improvements to internal processes.
• Comfort working with complex issues across multiple teams, locations, and business lines.
• Previous experience supporting SaaS or software products and communicating directly with customers will be considered a strong advantage.

Desirable Skills

The following experience would be a plus:

• Experience with JIRA.
• Experience with SQL.
• Experience with Amazon Connect.
• Experience with Microsoft SDK.
• Previous experience supporting SaaS, web-based, mobile, or security-related products.

Working Hours

• Monday to Thursday: 20:00 – 04:00
• Friday: 13:00 – 21:00

What We Offer

• 100% remote work.
• Opportunity to work with talented people from the UK, Israel, and Ukraine.
• A chance to apply and grow your IT skills while solving real technical issues.
• Experience working with Amazon platforms and international SaaS tools.
• Supportive local L1 team.
• HR support and regular communication.
• Friendly and collaborative team environment.
• Paid sick leave.
• 18 vacation days per year.
• Additional project paid days off.
• Volunteer day.
• Team activities, HR games, and wellness initiatives such as yoga.

Why Join Us?

This is not just a ticket-handling role. You will be part of a team that investigates real technical problems, improves support processes, contributes to the knowledge base, and helps deliver better service to international customers.

At LimTC, we value people who think, care, take ownership, and want to grow together with the team.

Requirements

• 2+ years of experience in affiliate marketing / CPA networks / Dating vertical
• Strong understanding of:
• Dating funnels
• Smartlinks / aggregator systems
• Traffic sources (Google, Meta, TikTok, Native, Push)
• Proven experience in partner negotiations and deal closing
• Analytical mindset and data-driven decision making
• Fluent English (written & spoken)

• Proactive & Self-Driven — takes initiative, actively searches for new partners and opportunities without constant supervision
• Strong Communication Skills — confident in negotiations, able to build trust and maintain long-term partner relationships
• Result-Oriented Mindset — focused on revenue growth, deal performance, and measurable outcomes
• Analytical Thinking — able to evaluate offers, partners, and funnels based on data and performance metrics
• Fast Learner & Adaptable — quickly adjusts to new GEOs, offers, and market changes in a dynamic environment
• Strategic Thinking — understands how to scale partnerships and align them with business goals
• Attention to Detail — careful with terms, payouts, caps, and partner conditions
• Resilient & Persistent — able to handle rejections, negotiate better deals, and push for results
• Team Player — collaborates effectively with media buyers, product, and tech teams
• Ownership Mentality — treats partnerships and results as personal responsibility

Responsibilities

1. Partner Acquisition & Relationship Management
• Identify, approach, and onboard new affiliate networks and direct advertisers in the Dating vertical
• Build and maintain strong relationships with key partners
• Act as the main point of contact for ongoing communication and deal negotiations
2. Offer Sourcing & Evaluation
• Source high-converting Dating offers (SOI, DOI, CPL, RevShare)
• Evaluate offers based on GEO, payout, funnel, and conversion rates
• Analyze partner reliability, payment terms, and scalability potential
3. Negotiation & Commercial Strategy
• Negotiate payouts, caps, and exclusive deals
• Structure deals of cooperation (CPA / Hybrid / RevShare)
• Optimize margins and ensure profitability of campaigns
4. Market & Competitor Analysis
• Monitor trends in Dating vertical (mainstream / adult / casual)
• Analyze competitor activity and identify new opportunities
• Stay updated on traffic sources, creatives, and funnel strategies
5. Collaboration with Internal Teams
• Work closely with PPC / Media Buying team to align on traffic requirements
• Provide partners with necessary campaign data and feedback
6. Reporting & Performance Tracking
• Track performance of partners and offers
• Prepare regular reports and insights for management

Nice to Have
• Existing network of Dating partners
• Experience with adult / casual dating
• Understanding of tracking tools (Keitaro)
• Experience working with high-volume paid traffic

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, delivering software solutions across various business domains.

We’re looking for a Manual QA Engineer who is detail-oriented, proactive, and passionate about delivering high-quality software.

We Offer

• Modern office near Vasylkivska metro station with a shelter, Starlink, and uninterrupted power supply
• Standard working hours: 10:00 AM – 7:00 PM (Monday–Friday)
• Opportunity to contribute to QA processes and introduce new ideas
• Free parking for cars and bicycles
• Friendly and supportive team
• Regular performance reviews
• Medical insurance
• Free gym membership near the office
• Compensation for English classes and professional development

Requirements

• 1+ year of commercial experience as a Manual QA Engineer in an outsourcing company
• Upper-Intermediate (B2) English or higher, with confidence in client communication
• Good understanding of web application architecture and client-server interaction
• Experience with manual testing of web and mobile applications
• Experience reviewing and testing project documentation
• Experience creating and maintaining test documentation (test cases, checklists, user stories, bug reports)
• Experience testing REST APIs using Postman
• Good understanding of SDLC, STLC, and Agile methodologies
• Experience estimating testing efforts
• Ability to work on multiple projects simultaneously

Responsibilities

• Plan and execute testing activities
• Analyze project requirements and documentation
• Create and maintain test documentation
• Perform manual testing of web and mobile applications
• Participate in team and client meetings
• Prepare test reports and QA metrics
• Contribute to improving QA and development processes
• Perform other QA-related tasks assigned by the Team Lead

🔥 Vacancy: Technical Support Specialist

📍 Where? Office in Kyiv (5/2)
⏰ Schedule: 10.00 - 19.00
💰 Salary: $900

Who are we?

We are a tech company developing an innovative product. We're looking for motivated people with no prior experience — we'll teach you everything you need to know!

Why join us?

💰 $900 salary
👔 Office in the city center with a great atmosphere
🎯 Clear career path for beginners

What will you do?

🔹 Consult clients via chat
🔹 Analyze simple technical issues
🔹 Handle basic support requests
🔹 Test functionality

We're looking for someone who:

✅ Has basic technical skills (even as a hobby)
✅ Learns quickly and enjoys solving problems
✅ Is responsible and a team player

🌟 Key personal qualities we value:

🧠 Stress resilience
✔ Ability to stay calm and focused during stressful situations (e.g., system failures or dealing with dissatisfied customers)
✔ Capability to effectively prioritize tasks under pressure
✔ Skill in turning challenges into valuable experience instead of stress

💬 Communication and teamwork
✔ Clear explanations: Able to explain technical concepts in simple terms to non-technical users
✔ Active listening: Good at asking the right questions to pinpoint issues
✔ Team spirit: Willing to collaborate with developers, QA, and other departments to resolve problems quickly

🌟 Team atmosphere

We have a friendly, warm team where everyone feels part of a shared mission. We believe that a positive atmosphere is key to effective work.

What brings us together:
☕ Coffee & sweets – Freshly brewed coffee, tea, and tasty snacks always available to recharge during the day
🍕 Happy Friday – Every Friday the company orders a delicious lunch from a favorite restaurant, and we eat together, sharing stories and laughs
🎉 Team buildings & corporate events – We regularly organize events: from quests and board games to outdoor retreats
💬 Open communication – Everyone is welcome to share ideas, speak up, or simply chat over a cup of coffee

We’re not just colleagues — we’re a team that supports each other and achieves goals together. Join us if you’re looking to work in a cozy and inspiring environment! 😊

Hello! We are looking for a proactive and ambitious Sales Manager with at least 1,5 year of experience on a related position to join our growing team. If you enjoy building meaningful relationships with clients, understand the IT market, and want to contribute to business growth — we’d love to meet you!

Responsibilities:

• Identify and engage potential clients through outbound and inbound channels;
• Conduct sales calls, discovery meetings, and product/service presentations;
• Manage the full sales cycle — from initial contact to closing the deal;
• Maintain and grow long-term relationships with clients;
• Provide changes and proactively initiate improvements to the sales processes;
• Collaborate with marketing, delivery, and technical teams to ensure successful project onboarding;
• Track sales performance and maintain accurate CRM records.

Requirements:

• 1.5+ years of experience in sales (preferably in IT, SaaS, or tech-related fields);
• Experience in outsourcing or outstaffing IT companies;
• Strong communication and negotiation skills;
• Ability to establish and maintain strong, long-lasting, and trustful relationships with clients;
• Strong capability to understand client needs and translate them into tailored solutions;
• Upper-intermediate English or higher;
• Experience working with international clients (US/EU markets is a plus);
• Understanding of software development cycles and tech terminology;
• Active and well-maintained LinkedIn profile and experience using LinkedIn Sales Navigator;
• Self-driven, results-oriented, focused on client success.

What you will have with us:

• Regular Performance review;
• Paid out-of-office days;
• Company-funded learning & development opportunities;
• Flexible work schedule;
• Well-equipped office;
• Career Path and growth opportunities.
  
   

About the company Kevych Solutions

We are a software development company that provides digital technology services from mobile and web development to custom software solutions. We're dedicated to delivering innovative, high-quality solutions tailored to your unique needs.

Codefinity is a fast-growing EdTech company on a mission to make tech education accessible, engaging and truly practical. We help people from all over the world master in-demand programming skills and build meaningful careers in tech.
 

Our platform has already empowered hundreds of thousands of learners globally — from complete beginners to industry professionals — through interactive, hands-on courses designed to accelerate real skill growth.
 

We’re a team of ambitious and creative people who love what we do and move fast. We experiment, learn and constantly raise the bar to achieve bold goals. At Codefinity, every idea can make a difference, and every team member has a real impact on our growth story.

What you will do

• Systematically develop high-performing creatives for Meta to drive user acquisition
• Conduct creative and competitive research, analyzing market trends, best practices, and audience behavior
• Formulate and prioritize creative hypotheses based on performance data and previous test results
• Develop concepts for performance campaigns, including video scripts, static designs, hooks, and messaging
• Prepare structured briefs for designers and production teams, overseeing the process from concept to final delivery
• Analyze test results (CTR, CPA, CPM, ROAS) and initiate iterations for successful assets
• Explore and implement AI-powered tools to enhance productivity and creative output

What we are looking for

• 6+ months of experience in performance marketing, preferably with Tier1 markets;
• Understanding of Paid Social (Meta) dynamics: formats, hooks, messaging, and platform specifics;
• Ability to analyze key metrics (CTR, CPM, CPA, ROAS) and conduct competitive research;
• Copywriting skills and knowing how to transform ideas into catchy headlines;
• English level B1 (Intermediate) or higher.

Benefits

• Work on a high-impact EdTech product within an ambitious global team
• 20 working days of paid vacation per year, plus public holidays.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• In-office medical support and professional massage services
• Sports activities: running, yoga, boxing, and more.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We are currently seeking a Customer Sales Advisor (German Desk) to join our team

This role is part of a newly launched international project focused on helping potential customers throughout their purchasing journey. You'll work with warm leads who have already expressed interest in premium products, guiding them through the decision-making process and delivering an outstanding customer experience.

This is a sales-focused role, ideal for professionals who enjoy consultative selling, relationship building, and creating personalized customer interactions.

Working schedule:

• Monday–Friday
• Approximately 08:00–17:00 CET
• 1-hour break
• Fully remote work

Your future responsibilities include:

• Following up with warm leads who have requested product information and shared their contact details;
• Making outbound calls to customers across the DACH region and other European markets;
• Communicating with customers in both German and English;
• Presenting products, answering general questions, and supporting customers throughout their purchasing journey;
• Building trust and creating a premium customer experience during every interaction;
• Handling basic objections and helping interested prospects make confident purchasing decisions;
• Recording customer interactions, feedback, and next steps in CRM systems;
• Escalating complex product, pricing, delivery, or payment-related questions to the appropriate internal teams;
• Following established sales processes, communication guidelines, and quality standards.

Communication channels:

• Outbound phone calls;
• CRM system;
• Messaging tools.

This position focuses on sales consultations rather than traditional customer support.

Needed experience & skills:

Required:

• German proficiency (C1–C2);
• English proficiency (C1);
• 1–3 years of experience in sales, customer consultations, or similar customer-facing roles;
• Experience communicating with customers over the phone.

Soft skills:

• Excellent communication and active listening skills;
• Strong interpersonal skills and the ability to build rapport quickly;
• High level of ownership and accountability;
• Empathy, patience, and customer-oriented thinking;
• Confidence in handling objections and guiding customers through the decision-making process.

Work with EverHelp is about:

• Fully remote collaboration;
• Working with international teams and premium global products;
• Professional onboarding with a paid training program;
• A collaborative environment where teammates support each other's growth;
• Opportunity to develop consultative sales and communication skills in an international environment.

Training program:

• 10-day training program (80 hours) before starting independent work;
• Paid training;
• Product knowledge, communication standards, sales processes, and CRM tools are covered during onboarding.

What makes this role unique?

• You'll work with warm leads rather than cold outreach;
• Every customer interaction is expected to deliver a true "WOW" experience;
• You'll represent a premium international brand where relationship-building and consultative communication matter more than aggressive selling;
• You'll become part of a growing international project from its very beginning.

Submit your resume and join our team! 🚀