Jobs

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Important requirement (please read carefully) We are only considering candidates who have previous lead generation experience for IT outsourcing, software development, or tech services companies. General lead generation experience is not sufficient for this role.
 

Responsibilities

• Build and maintain lead lists (Founders, CTOs, Operations leaders)
• Run outbound lead generation
• Personalize outreach messages for US-based prospects
• Book qualified calls for the Business Development / US team
• Track outreach and results in CRM
• Continuously improve messaging based on response quality
   

Requirements

• Proven lead generation experience for IT services / software development companies
• Experience using tools such as LinkedIn Sales Navigator, Apollo, Snov, Lemlist, Instantly, or similar
• Strong written English
• Result-oriented mindset
   

KPIs

• Qualified conversations started
• Calls booked
• Call show-up rate
• Lead quality (not just volume)
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• 1:1 English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Responsibilities

• Secure new business and grow revenue. This role is not account management and not day-to-day; client communication. Our US team handles calls and ongoing communication;
• Proactively source outbound opportunities (partnerships, referrals, warm outreach);
• Qualify opportunities and drive them to signed agreements;
• Coordinate internally with the US team during deal handoff;
• Contribute directly to revenue growth;

Requirements

• Proven experience in business development/lead generation for IT services / software development companies /SaaS;
• Clear track record of originating or closing deals with budgets $20,000+;
• Understanding of how custom software projects are priced and sold;
• Strong written English (spoken English is a plus, but not critical);
• Ability to work independently and focus on results;

This role does not involve

• Daily client communication;
• Account management;
• Project management;
• Delivery or technical execution;

KPIs

• New qualified opportunities created;
• Pipeline value generated;
• Deals secured / revenue influenced;

What We Offer

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time;
• 1:1 English lessons to support clear and confident communication;
• Paid vacation and sick days;
• Fully remote work;
• Opportunities for professional growth within the team;
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Gypsy Collective is looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;

• Follow Responsible Gaming and compliance guidelines.

   

🧭 What makes you a great match:

• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat / messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day / night).

   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 

Responsibilities
Drive IT services sales from initial contact to deal closure
Manage lead generation efforts and develop new client acquisition channels (Upwork and LinkedIn)
Conduct negotiations with clients, including C-level stakeholders
Participate in project estimation together with technical teams
Build and maintain long-term client relationships
Identify growth opportunities within existing accounts (upselling)
Prepare commercial proposals and oversee contract execution
Collaborate with delivery teams to align scope, resources, and budgets
Analyze market trends and competitors to support sales strategy
Represent the company at events, conferences, and networking activities

Requirements 
Proven experience in IT services sales and full sales cycle management
Experience working with SDRs and/or marketing teams
Strong negotiation and objection-handling skills
Understanding of the estimation process and basic technical knowledge
Experience in Account Management and long-term client relationship building
Customer Success mindset with the ability to resolve conflicts effectively
Experience preparing commercial proposals and managing budgets
Ability to collaborate effectively with technical teams
Understanding of Fixed Price delivery models
Strong analytical, strategic thinking, and presentation skills
Upper-Intermediate+ level of English

Nice to Have
Understanding of SDLC (Software Development Life Cycle)
Familiarity with Lean and Scrum methodologies

We Offer
Office-based work format (Kyiv, near Vasylkivska metro station with shelter, Starlink and uninterrupted power supply)
Free gym access near the office
Paid vacation and sick leave
Medical Insurance
Compensation for professional courses and development
Supportive and loyal management

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Media Buyer to join our team!

Requirements:

 - User acquisition expert: 1+ years of proven track in building marketing retention campaigns for a consumer product through ad networks;
- Previous experience with ad networks;
- Understanding of attribution models (post view vs click) and conversion deduplication;
- Awareness of GEO-specific advertising regulations for gambling verticals;
- Gambling experience is mandatory;
- Work with creatives, experience with setting up tasks for video creatives;
- Experience in A/B testing and campaign optimization;
- Ability to identify issues within campaigns and develop solutions quickly;
- Understanding user journey, user segmentation, engagement, and customer experience;
- Ability to analyze and understand such metrics as CTR, CR, CPA;
- Previous work with such tools as Jira, Tableau;
- Understanding how to work with pixels, postbacks, user cookies;
- Remote work experience: ideally, in an international team;
- Flexible and open to feedback, with a continuous improvement mindset;
- Comfortable working independently and managing large-scale ad budgets;
- Good English communication skills

Responsibilities:

- Launch retargeting and performance campaigns;
- Manage the structure of retargeting campaigns;
- Close work with existing campaigns;
- Technical setup: pixel integration, postback configuration;
- Inventory management: maintaining whitelists and blacklists of publishers and domains in DSP;
- Creative performance analysis and briefing for the design team based on CTR and conversion data;
- Regular reporting on campaign performance by GEO and placement;
- Close work with existing campaigns.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

We are looking for a proactive, responsible, and highly motivated Recruiter / Researcher to join our team and help us attract top IT talent across European markets. This role is perfect for someone who thrives on research, candidate engagement, and process optimization, and wants to contribute to building a high-performing international recruitment operation.
 

Responsibilities:

• Source candidates using LinkedIn, Djinni, GitHub, and other platforms
• Build and maintain candidate pipelines for open and upcoming roles
• Conduct initial outreach and pre-screening
• Use automation tools to scale sourcing and outreach processes
• Maintain accurate data in CRM and internal systems
   

Requirements:

• 1+ year of experience in sourcing or recruiting
• Hands-on experience with LinkedIn automation tools and sourcing platforms
• Experience using tools for automated outreach and candidate tracking (e.g., LinkedIn Helper, PhantomBuster, etc.)
• Understanding of IT roles and technologies 
• Understanding of European talent markets and hiring specifics
• Strong research skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple tasks
   

We offer:

• Remote work
• Flexible collaboration options: fixed salary, performance-based hiring bonuses, probation period of 3 months
• Opportunity to grow 
• Work with international clients and interesting technical roles
   

💬 If you’re interested, feel free to apply or message directly.

Web Design Sun is a software development company founded in 2012. We have been fully remote since day one, building international products in Web & Cloud Applications, SaaS, CRM/ERP, and E-commerce domains. We collaborate with clients from the US and Europe and consistently rank highly on Clutch, GoodFirms, and Upwork.

We are looking for a Link Builder Specialist who will help us grow our projects’ backlink profiles by identifying new opportunities and working with data to support SEO growth.

Requirements:
 

• 0.5+ years of experience in link building
• Hands-on experience in searching for websites for link placement (working with donor websites or placing links)
• Ability to analyze competitors’ backlink profiles and identify link-building opportunities
• Experience in evaluating website quality (relevance, basic SEO metrics)
• Familiarity with SEO tools such as Ahrefs, Semrush, or similar
• Experience working with spreadsheets and large datasets (Google Sheets / Excel): structuring, filtering, and basic analysis
• Ability to work systematically with large volumes of data and track processes
• English level B2 or higher (for written communication)
   

Nice to have:
 

• Understanding of SEO and link-building fundamentals (anchors, relevance, link quality)
• Familiarity with common link-building methods (guest posting, outreach, crowd marketing)
• Basic experience with CMS, HTML editors, or tools like Google Search Console
   

Responsibilities:
 

• Analyze competitors’ backlink profiles and collect lists of potential websites for link placement
• Actively search for and collect websites for link placement (blogs, forums, Q&A platforms, directories)
• Evaluate website quality using SEO metrics
• Build, structure, and maintain databases of websites (including cleaning, deduplication, and updates)
• Place links on various platforms as part of the overall process
• Collaborate with an SEO specialist to improve link-building strategy
   

We are looking for someone who:
 

• Is detail-oriented and comfortable working with large amounts of data
• Has a systematic mindset and can organize information efficiently
• Is proactive and able to find solutions independently
• Is ready for repetitive tasks and understands long-term impact
   

We offer:
 

• Full-time remote position
• Flexible schedule focused on results
• 20 paid vacation days
• 5 paid sick leave days
• Established processes for effective remote work
• Day off on your birthday and company-observed holidays
• Opportunity to influence processes and propose your own ideas
• Involvement in building link-building processes from scratch and close collaboration with an SEO specialist
   

Hiring process:
 

• Recruiter screening
• Test task
• Final interview with the Head of Department
• Offer
   

We are a mature team that values expertise, meaningful communication, and ownership of results. We believe in understanding the product, influencing decisions, and continuously improving what we build together.

Interested in the role?
Send us your CV — we will review your profile and get back to you within 3–5 business days.

Project description

We’re looking for a Crowd Marketing Specialist to grow Coupler.io’s presence on Reddit and SaaS-specific communities/forums like Shopify, Xero, etc.

You’ll join conversations where users talk about data, reporting, and automation, and contribute responses tied to real solutions using Coupler.io. You’ll also monitor brand mentions, track discussions, and spot opportunities for meaningful engagement.

If this sounds exciting, apply now! We are open to considering interns for this role!

WHAT’S YOUR IMPACT?

By showing up consistently in online communities, you’ll help users find practical solutions to data and reporting problems, no pitch required. Just good answers that happen to involve Coupler.io in terms of data flow automation, reporting optimization, etc.

Required skills

⭐ 1+ year of experience in digital marketing in any position (experience in Support or Social Media would be a plus)
⭐ Advanced written and spoken English
⭐ Strong communication skills and attention to detail
⭐ Ability to pick up new tools quickly
⭐ Comfortable using AI tools day-to-day (drafting messages, researching threads, etc.)
⭐ Curiosity, self-direction, eagerness to learn
⭐ Basic Google Workspace proficiency (Docs, GSheets, Drive)
⭐ Capability to manage your own tasks and collaborate with a team
⭐ Familiarity with how online communities function

As a plus

🔹Experience managing a Reddit account or crowd marketing in SaaS communities
🔹Background in SaaS, data tools, or marketing technology
🔹Familiarity with data integration or business intelligence concepts

We offer

🌎 Full-remote from any location or in one of our offices (Kyiv/Krakow/Warsaw) bit.ly/rw-remotecollab
💸 Competitive compensation, access to savings program, and deposit policy
💻 Thanks to our hardware policy, we use the best equipment and can regularly update it
🌴 34 days a year as paid time off (24 standard days + 10 more to cover public holidays)
🏋🏼 Health policy budget that will cover your private sports and healthcare expenses
🎤 Participate in our online and offline events
⌨️ Our offices are equipped with modern ergonomic chairs and standing desks
🍪 You can always find fresh food and drinks in our kitchen
🤝 In Ukraine, we collaborate through Diia.City
🤩 More about our benefits and how we work 🔗 Railsware Handbook: railsware.com/handbook

Responsibilities

🔹Monitor Reddit, Shopify, QuickBooks, and other relevant communities for discussions around data exports, reporting automation, and analytics
🔹Respond to threads with clear, helpful answers, and explain how Coupler.io fits where it genuinely does
🔹Create and publish posts in Coupler.io’s own community spaces
🔹Track brand mentions across communities and join conversations where your input adds real value
🔹Maintain a structured log of activity, including threads, responses, and performance
🔹Analyze engagement and share regular insights with the SEO Manager, highlighting trends, gaps, and opportunities

Шукаємо до себе в команду на full-time розробника з 1+ year of commercial working experience as a Full Stack WordPress Developer:
 

Необхідні знання та технічні навички:

• English Level: Intermediate (speaking)
• Medium knowledge in PHP (version 8 +)
• Medium knowledge in JS, CSS, HTML5, Semantic HTML
• WordPress (version 6.8.1)
• WooCommerce
• Gutenberg
• MySQL
• Bootstrap, Tailwind etc.
• Responsive Design
• Basic SEO Knowledge
• Theme & Plugin development
• Basic Security Knowledge
• Debug Developer Tools
• WP Site Speed Optimization
• WP-CLI
• Custom Elementor components
• WP REST API
• Polylang / WPML
   

Досід з:

• Rest API
• Linux/MacOs (filesystem, users and groups, SSH)
• Docker (with compose)
• Git
• CI/CD
   

Буде плюсом знання наступних фреймворків та бібліотек:

• Laravel
• React.js
• Redis
• WAI
   

Знання наступних платформ буде плюсом:

• Auth0, AWS, Google Cloud, Microsoft Azure, DigitalOcean
   

Що пропонуємо:

• Графік з 9:00 до 18:00 (одна година обідньої перерви)
• Допомога наставника, обмін досвідом з колегами
• Можливість для розвитку і вдосконалення
• Оплачувана щорічна відпустка та лікарняний
• Вихідні на державні свята
• Перегляд кваліфікації з подальшим підвищенням ставки
• Офіційне оформлення по ФОП (за потреби надаємо бухгалтера для супроводу)
• Ставка обговорюється за результатами співбесіди відповідно до рівня знань і навичок

Якщо ви бачите себе частиною нашої команди, тоді відправляйте своє резюме нам! Ми зв’яжемось з Вами найближчим часом!

We are looking for a motivated person with basic experience in an IT outsourcing or software development environment who wants to grow into a strong IT Sales professional.

About the company

GroupBWT is a consulting firm specializing in web scraping and custom data platforms, with 16+ years of experience in custom solutions for international clients.

We are also an AWS Accredited Partner, confirming the high technical and architectural standards of our solutions.

Requirements:

• 1+ year of experience in an IT outsourcing (in roles such as Sales, Account , PM, BA, etc.)
• Fluency in English (from B2 and higher)
• Basic understanding of software development processes
• Excellent communication skills and basic experience in client communication 
• Experience using AI tools and a willingness to actively use and explore them in daily work
• Proactive mindset and analytical thinking

Responsibilities:

• Learn our sales processes, case studies and understand how we approach IT solutions in practice
• Preparing for discovery calls (researching leads and analyzing business context)
• Participate in discovery calls with support from senior sales team members or technical specialists
• CRM management: updating client data, notes after calls etc
• Gradually take on more responsibility and deepen your involvement in the sales process, growing into a more independent and stronger sales role

What We Offer:

• Collaboration with technical experts - You’ll work alongside highly skilled technical specialists who will provide the necessary support to achieve your goals 
• Opportunities for professional and financial growth- we offer a clear path for development in a leading niche market, helping you grow both professionally and financially
• Cooperation with a company trusted by renowned clients - work in a company with extensive experience, a diverse portfolio of cases, and a client base that includes well-known and respected brands
• Corporate training and development – access to internal educational programs, training sessions, and workshops to enhance professional skills.
• Corporate discounts and partner benefits – special offers and discounts for employees and their relatives at one of the largest gym networks in Ukraine, as well as from other partner companies.
• Educational support – reimbursement or partial coverage of expenses for courses, training, and certifications for professional development
• 21 paid vacation calendar days, 15 paid sick leaves and additional days off – enjoy a well-balanced work-life schedule with paid vacation, sick leave, and extra days off when needed.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00
 

The representative office of an Estonian software company, which has been developing innovative solutions for transport management based on web and mobile platforms for almost 15 years, is looking for a Business Analyst.

REQUIREMENTS:

- 1,5+ years of professional experience in business analysis;

- Experience in documenting requirements using use-case methodology;

- Technical understanding of system design (software architecture, databases, API);

- Higher education;

- Technical English (higher proficiency is a plus).

COMPANY OFFERS:

- Official employment or as a private entrepreneur, all taxes are paid;

- Hybrid work format (2-3 Kyiv office visits per week) with short business trips to Western Ukraine once per quarter;

- Office located near Teremky metro station;

- 24 paid vacation days per year;

- Paid sick leave;

- Paid courses / trainings;

- Quarterly financial bonuses;

- Salary indexation twice a year.

Looking for a sales manager with real experience in the UAE market.

About the role:

• Remote position
• Calls with employers in UAE
• Sales + partnership development
• Working with your own contacts is a must

Requirements:

• Experience working with UAE market
• Existing network / contacts in UAE
• Strong spoken English
• Sales experience

We offer:

• $1000 base + bonus
• Fully remote
• No micromanagement
• Ability to scale your income

Important:

This role is NOT for beginners.
We’re looking for someone who already has connections and understands the UAE market.