Jobs

Description:
The client: is a hyper-growth company, and our development team is hiring talented and experienced Backend Developer to design and develop end-to-end major features and new services.
Responsibilities:
- Work closely with the founding team and product managers
- Support the availability of our service, participate in the on-call shifts
- Innovate, Learn and Teach.
Requirements:
Required Skills:
- At least 4 years’ experience in Java server-side development.
- Proven experience working with relational databases. (Very important!)
- Proven experience working with SQL.
- Experience with Restful web-services and API technologies.
- Familiarity in Linux-based systems.
- You write clean reusable code, and value readability over cleverness.

Advantage:
- Experience in design and implementation of microservices architecture. 
- Experience with scaling applications and building high availability systems
- Experience in Caching (Memcache/Redis/Other)
- Experience in messaging systems: RabbitMQ or similar.
- Experience in non-blocking/reactive web frameworks: RxJava, Spring 
- Experience in distributed streaming and processing platforms: Kafka, 
- Experience in parser generators: ANTLR, JavaCC or similar.

Profisea is an Isrraeli DevOps and Cloud boutique company with a full cycle of services. For more than nine years, we have been implementing best practices of GitOps, DevSecOps, and FinOps, and providing Kubernetes-based infrastructure services to help businesses of all sizes —SMB, SME, or large enterprise clients to stay innovative and effective.

We are seeking a highly motivated Junior Project Manager to join our dynamic team. This role is perfect for someone eager to grow their project management skills in a fast-paced, rapidly evolving environment. 

You will have the opportunity to work closely with Senior Project Manager and cross-functional teams, gaining hands-on experience while managing smaller projects and supporting larger initiatives. This role offers excellent growth potential, with a focus on learning and development. 
 

Requirements: 

• Knowledge of English – Upper Intermediate + ;
• Bachelor’s degree in Business, Project Management, or related field will be a plus; 
• Strong organizational and multitasking skills with the ability to manage multiple priorities;
• Eagerness to learn and adapt quickly in a fast-paced environment;
• Excellent communication skills, both written and verbal; 
• Ability to work collaboratively with cross-functional teams;
• Basic understanding of project management principles and tools (e.g., MS Project, JIRA, Trello); 
• Problem-solving mindset with attention to detail;
• Strong analytical, planning, and organizational skills with an ability to manage competing demands; 
• Good negotiation skills, knowledge of business etiquette; 
• Strong team orientation and the ability to build cohesiveness to achieve results. 
   

Responsibilities:

• Assist in the planning, coordination, and execution of multiple projects in parallel;
• Work alongside senior project managers to ensure projects are delivered on time, within scope, and budget;
• Develop project documentation including project plans, timelines, and status reports;
• Coordinate with stakeholders to gather requirements, track progress, and communicate project updates;
• Assist in identifying project risks and developing mitigation strategies;
• Support the team in maintaining and improving project management processes;
• Participate in team meetings, providing input on project status and suggesting improvements;
• Gain knowledge of various project management tools and methodologies. 
   

What We Offer:

• Opportunity to be part of a fast-growing company and to grow with us;
• Being at the peak of DevOps and Cloud services industry;
• Professional working environment, where you’d be an essential member of our company.

About us

Syndicode is a value-driven software development partner with a globally distributed team of engineers, designers, architects, and IT managers. We are united by the mission to provide our clients with software products and services that perform, look, and work as designed.

We believe that our people and culture contribute to Syndicode’s ongoing success. Shared principles, including Accountability, Involvement, Excellence, Visibility, Integrity, Innovation, Win-Win, and Flexibility, unify our team. Syndicoders are professionals who pursue self-improvement through continual learning, are eager to introduce improvements to work processes, and can analyze various sources to make sound and timely decisions.

If it sounds like you, apply for our vacancies and become a new Syndicoder!
 

About the role

As a Sales Specialist, you will drive Syndicode’s business growth and expand our market presence by generating new pipeline and opportunities. You’ll work closely with Sales and Marketing peers, and also with Engineering and Delivery teams to ensure the efficiency of the business impact you bring. This role requires curiosity, eagerness to learn, testing new approaches, and, ideally, the natural ability to “sell me this pen”.
 

What you’ll be doing

• Generate new business opportunities via both inbound and outbound lead generation;
• Own the full sales cycle: from prospecting to signing contracts;Identify and reach out to potential leads through LinkedIn, email, Upwork, and other channels;
• Keep accurate records of prospect interactions and maintain CRM systems (e.g., HubSpot);
• Collaborate with hiring, marketing, engineering, project, and delivery teams;
• Share feedback on lead quality, messaging effectiveness, and improvement opportunities;
• Proactively suggest and implement changes to optimize pipeline generation and improve sales performance.

What you’ll need

• 2+ years of professional experience in sales and lead generation, ideally in an IT outsourcing company;
• Proven success in outbound lead generation (LinkedIn, Upwork, etc.);
• Hands-on experience with sales tools like LinkedIn Sales Navigator, Apollo, and CRM systems such as HubSpot;
• Successful track record of pipeline generation — from opportunity research to signing the contracts;
• Excellent organizational skills, critical thinking, and practical problem-solving;
• Strong written and verbal communication skills, with the ability to collaborate cross-functionally;
• Proactive learning mindset and curiosity;
• English proficiency at C1 level or higher.
   

What you’ll get at Syndicode

• 15 days of vacation, 11 days off for holidays, and 20 sick leave days per year
• Fully remote job
• Educational support
• Internal tech meetups
• Continuous feedback within teams and departments
• Top-notch team
• Ability to participate in decision-making and bring new ideas
• Self-management: opportunity to manage your time and plan your activities
• Dynamic fast-growing environment: we react and adapt quickly to the world’s and market changes.

At NuxGame, we empower iGaming operators of all sizes to enter new markets and elevate their brands. As a leading casino gaming software provider, we deliver comprehensive solutions tailored to help our clients build exceptional products and achieve their business goals.

We’re currently looking for a proactive and client-focused Account Manager to join our growing team. If you're passionate about building strong client relationships and driving success, we’d love to hear from you.

Your Role & Responsibilities

• Serve as the primary point of contact for your assigned clients, acting as a trusted advisor throughout their journey with NuxGame.
• Develop and execute tailored success plans that align with each client’s goals and KPIs.
• Monitor account health, product usage, and satisfaction metrics to identify risks and growth opportunities early.
• Lead regular business reviews, ensuring clients receive value and actionable insights.
• Manage escalations effectively by collaborating with internal teams and ensuring swift, solution-oriented responses.
• Work cross-functionally with Sales, Product, Operations, and Technical teams to provide a seamless customer experience.
• Identify upsell and cross-sell opportunities based on evolving customer needs and market dynamics.
• Share industry trends and best practices to help clients stay competitive and maximize revenue.
• Stay current with iGaming industry developments, including regulatory updates, competitive movements, and emerging technologies.
• Maintain accurate and up-to-date records in CRM and project management tools.

What We're Looking For

• 2+ years of experience in Account Management, Customer Success, or a similar post-sales role.
• Proven ability to manage strategic client relationships, including communication with senior stakeholders and C-level executives.
• A strong track record of achieving results in customer retention, product adoption, and upselling.
• Experience managing the full customer lifecycle, from onboarding to renewal.
• Proactive and solution-oriented mindset — you take initiative and solve problems independently.
• Excellent organizational skills and the ability to manage multiple accounts without compromising quality.
• Fluent English communication skills (spoken and written); additional languages are a plus.
• Analytical and data-driven — you use metrics to make informed decisions.
• A collaborative team player who can balance client needs with business priorities.

What We Offer

• Flexible remote work arrangement
• Official employment with on-time salary payments
• A friendly and supportive work environment — no micromanagement, no stress
• Open, transparent culture with opportunities for personal and professional growth
• A team that values initiative, innovation, and mutual respect

At NuxGame, we believe in unlocking the full potential of every team member. Join a company where your voice matters and your ideas make an impact.

We look forward to welcoming you to our team!

We're seeking a LinkedIn-focused Social Media Manager who specializes in building and growing personal brand and company presence IT ( AI focused) and B2B space. You'll be the architect behind creating strategy and content to establishing the leadership positioning and attracting target audience. 

As our LinkedIn Media Manager, you'll craft compelling narratives and content, showcasing company's expertise, building right connections in industry and attracting high-value prospects. This is your opportunity to shape the digital presence from the ground up.

 

What you'll accomplish

• Develop and execute LinkedIn strategies for both personal branding and company's page to establish authority, build connections and attract prospects/leads for our services and products
• Craft compelling posts, articles, and multimedia content 
• Build and nurture authentic relationships with the right audience: decision-makers, founders, and enterprise clients seeking AI solutions
• Optimize LinkedIn profiles and company presence to maximize visibility 
• Monitor and analyze performance metrics to continuously refine content strategy and improve lead generation outcomes
• Stay current with LinkedIn algorithm changes and  industry trends to maintain competitive edge and maximize organic reach
• Develop content calendars that balance technical expertise demonstration with approachable business insights
• Create strategic partnerships and collaboration opportunities within the AI tech ecosystem

You'll excel in this role if you have

• 1+ years of  experience in LinkedIn marketing, particularly in IT (including outsource and outstaff) or B2B software sectors
• Demonstrated success in building personal brands and growing engaged professional communities from scratch
• Analytical mindset with understanding how to use metrics to optimize content performance 
• Exceptional English writing skills (upper-intermediate to fluent) 
• Deep understanding of LinkedIn algorithms, content best practices, content creation expertise including visual assets for professional audiences
• Strategic thinking with ability to align social media activities with business development goals
• Detail-oriented execution with consistent posting schedules and professional communication standards
• Proactive  approach to testing new content formats and engagement tactics

Nice-to-Have skills:

• Background in IT, B2B Sales or AI-focused companies
• Understanding of technical concepts and industry landscape
• Experience with AI tools (ChatGPT, Claude, or other LLMs) for content creation and optimization
• Experience creating and growing a LinkedIn audience, personal brands from scratch
• Proactive, self-driven mentality with ability to adapt quickly

What we offer

• Flexible remote work 
• 25 paid vacation days plus 10 sick/medical leave days annually
• Additional paid time off for significant life events and personal milestones
• Health insurance coverage
• Professional development budget for industry conferences, certifications, and AI/marketing courses
• Direct collaboration with technical founders 

We’re not looking for just another Automation QA. We’re looking for the one — a sharp technical mind who sees through flaky tests, builds resilient testing architectures, and gains client trust from the very first Zoom call.

One of the core systems you’ll work on is an enterprise-grade financial platform that processes thousands of funding applications — with dynamic forms, a configurable rules engine, multi-step workflows, and integrations with identity, tax, and registry systems. This is not an abstract playground: your work directly impacts critical infrastructures used by public and institutional clients across Europe.

If you know not just how to write a test, but also why tests fail, how to stabilize automation in distributed systems, how to embed QA into CI/CD pipelines, and how to explain this to clients in clear, confident English — we want you on our team.

Tech Stack (General, Not Project-Specific)

1. Languages & Frameworks: Java 17+ (mandatory); plus either Python (pytest) or JavaScript/TypeScript (Playwright). Selenium, Selenide, JUnit/TestNG.
2. Testing Domains: UI, API, integration, backend, async workflows, messaging systems.
3. CI/CD & Infra: GitHub Actions, Jenkins, GitLab CI, Helm, Docker, Kubernetes.
4. Observability & Monitoring: Prometheus, Grafana, Jaeger, OpenTelemetry or equivalents.
5. Architecture: Microservices, SOA, cloud + on-prem secure deployments, coverage pipelines, audit trails.
6. Performance & Security: JMeter, Gatling, k6; OWASP ZAP, Burp Suite.

7. Messaging & Async: Kafka, RabbitMQ, Redis, gRPC, WebSockets.

    

Key Responsibilities

• 50% — Core Automation (main project): Design and develop resilient test frameworks and pipelines, implement UI/API/integration testing for a large-scale financial application with complex workflows, configurable business logic, and high integration demands.
• 20% — Internal Consulting: Support multiple in-house QA teams across different stacks, helping them eliminate flaky tests, improve tooling, enhance test strategies, and optimize CI/CD.

• 30% — External & Presales: Contribute to presales activities, advise external clients on QA automation architecture and processes, and act as a trusted consultant in technical discussions.

   

Requirements / Required Skills and Experience

1. 7+ years in Test Automation, with strong focus on coding, framework architecture, CI/CD pipelines, and QA strategy.
2. Programming languages: Java, plus one of: Python (pytest) or JavaScript/TypeScript (Playwright).
3. Proven experience in building UI automation frameworks from scratch and maintaining them long-term.
4. Hands-on experience testing high-load microservices and async messaging systems.
5. Solid understanding of DevOps processes: Docker, Kubernetes, major cloud providers (AWS, GCP, Azure).
6. Deep understanding of tool internals: Selenium/WebDriver internals, Playwright event loop and async model, Python GIL, Java threads and garbage collection.
7. Experience with performance and security testing.

8. Excellent English (C1): capable of leading architecture calls, mentoring teams, and engaging confidently with international clients.

    

Nice to Have

1. Experience designing QA architectures in regulated industries (finance, healthcare, government).
2. Contributions to open-source QA tools or custom utility development.
3. Knowledge of observability and distributed tracing (Jaeger, OpenTelemetry, or equivalents).

4. Advanced test strategies: e2e + contract testing, chaos testing, complex canary deployments.

    

We offer:

• Competitive Compensation: We value talent and ensure that it’s well-rewarded.

• Flexible Schedule: We respect your time. Work during the hours that best suit your schedule.

• Remote Work: Enjoy the freedom of working from any corner of Europe\Ukraine.

• Long-term Collaboration: We’re looking for a lasting partnership, not just a transactional relationship.

• Opportunity to Grow: Work with diverse customers and projects that challenge and enrich your expertise.

Role Format

• Full-time, remote.
• FOP or B2B contract.
• Flexible schedule (minimum 2h overlap with Ukrainian business hours, UTC+3).
• Multi-project involvement.
• Lead-level autonomy and ownership.

Quantum is a global technology partner delivering high-end software products that address real-world problems.

We advance emerging technologies for outside-the-box solutions. We focus on Machine Learning, Computer Vision, Deep Learning, GIS, MLOps, Blockchain, and more.

Here at Quantum, we are dedicated to creating state-of-art solutions that effectively address the pressing issues faced by businesses and the world. To date, our team of exceptional people has already helped many organizations globally attain technological leadership.

We constantly discover new ways to solve never-ending business challenges by adopting new technologies, even when there isn’t yet a best practice. If you share our passion for problem-solving and making an impact, join us and enjoy getting to know our wealth of experience!

About the position

Quantum is expanding the team and has brilliant opportunities for a Lead Software Developer. The client is a technological research company that utilizes proprietary AI-based analysis and language models to provide comprehensive insights into global stocks in all languages. Our mission is to bridge the knowledge gap in the investment world and empower investors of all types to become “super-investors.”

Through our generative AI technology implemented into brokerage platforms and other financial institutions’ infrastructures, we offer instant fundamental analyses of global stocks alongside bespoke investment strategies, enabling informed investment decisions for millions of investors worldwide.

Must have skills:

• Minimum 5 years of experience in a Team Lead role, building scalable systems
• Strong knowledge and hands-on experience with Python and Docker
• Strong experience with Kubernetes
• Excellent communication and stakeholder management skills (customers, product owners, stakeholders)
• Strong mathematical skills (essential for investment recommendation logic)
• Proven AWS-based development experience
• Experience in developing RESTful web services with a deep understanding of microservices architecture
• Solid knowledge of SQL and NoSQL technologies
• At least an Upper-Intermediate level of English (spoken and written)

Would be a plus:

• Fintech project experience
• Familiarity with Machine Learning solutions
• Data processing experience
• Experience with PySpark

Your tasks will include:

• Design architecture for production solutions and propose improvements
• Generate technical solutions for various tasks
• Create project plans and estimate budgets
• Participate in presales, analyze requirements, and communicate with customers
• Develop solid unit and integration tests in line with organizational standards
• Collaborate closely with designers, developers, product owners, and stakeholders
• Identify and resolve performance issues at the architectural, design, and code levels

We offer:

• Delivering high-end software projects that address real-world problems
• Surrounding experts who are ready to move forward professionally
• Professional growth plan and team leader support
• Taking ownership of R&D and socially significant projects
• Participation in worldwide tech conferences and competitions
• Taking part in regular educational activities
• Being a part of a multicultural company with a fun and lighthearted atmosphere
• Working from anywhere with flexible working hours
• Paid vacation and sick leave days

Join Quantum and take a step toward your data-driven future.

What you’ll do

• Build core features end-to-end: Django/DRF services, clean APIs, solid data models, and reliable background jobs.
• Make it fast & reliable: profile hot paths, kill N+1s, tune Postgres queries/indexes, add caching/queues, and improve p95/p99.
• Raise quality: pragmatic tests (unit/contract), clear docs, feature flags, safe rollouts, and strong code reviews.
• Own operability: metrics/logging/tracing, SLOs/alerts, runbooks, and cost-aware decisions on AWS.
• Be AI-native: use AI assistants for prototyping, tests, refactors, docs, and research—augmenting (not replacing) engineering judgment.
• Collaborate well: work async, give/receive feedback, and ship iteratively with product/design.

Tech you’ll touch

• Core: Python 3.x, Django/DRF, PostgreSQL (Aurora), Redis, RabbitMQ, REST/webhooks.
• Platform: AWS (ECS Fargate), Terraform, GitHub Actions, Sentry, LaunchDarkly, Superset.
• Frontend touchpoints: React/TypeScript (nice to have).

What you bring

• 5–7 years building production backends with Python/Django.
• Strong performance engineering: profilers, EXPLAIN plans, connection pooling, caching strategies, async offload.
• Solid architecture: clear boundaries, backward-compatible changes, versioned contracts.
• Testing discipline (pytest, factories/fixtures, contract tests) and operability mindset (metrics/alerts).
• Security basics (PII handling, secrets, OWASP); fintech/SOC2/PCI awareness is a plus.
• Clear English communication and effective AI-assisted development habits.

Nice to have

• Experience with third-party APIs and a lightweight integrations framework (auth, retries, idempotency, webhooks).
• Fintech/payments/KYC/KYB exposure.

How we work

• Remote-first across Eastern Europe with reasonable overlap to Pacific Time.
• Product-driven, metrics-led delivery; ship with flags, measure, iterate.

Hiring process

Intro chat → Technical deep-dive (system design + Django perf) → Practical pairing or small take-home → Team interview → Offer.

Ready to join TrustPoint?

Send your CV and links (GitHub/LinkedIn) plus a short note on (1) a Django performance win you delivered and (2) how you use AI day-to-day as an engineer.

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Now we’re looking for a Commercial Director who will lead sales and marketing, build strong client relationships, and drive revenue growth to keep us ahead in a competitive market.
 

Key Responsibilities:

• Build and execute commercial strategy to grow revenue and market share.
• Lead and mentor sales team to hit ambitious targets.
• Identify new markets, partnerships, and business opportunities.
• Negotiate deals with key clients and secure long-term contracts.
• Oversee marketing campaigns aligned with sales goals in cooperation with CMO.
• Manage budgets, track performance, and ensure high ROI.
• Report on results to CEO/COO and adjust plans as needed.

Requirements:

• 5+ years in commercial leadership, sales, or business development (iGaming/SaaS a big plus).
• Proven track record of driving revenue growth and leading teams.
• Strong negotiation, communication, and leadership skills.
• Strategic mindset with solid financial acumen.
• Fluent English (C1+).
• Market expertise in LATAM with practical knowledge of cultural, legal and operational aspects.
• Knowledge of Spanish and/or Portuguese will be an advantage.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform

Working Conditions:

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year.
• Sick lists: 100% paid with medical certificate up to 10 days per year

• Benefit cafeteria personal limit for health support

   

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

Main requirements

• Backend experience
• ML experience
• It is mandatory to use auto-tracker.

Requirements

Position name: Middle+/Senior FullStack NestJS + Postgres/pgvector + ML Infra (CLIP/vLLM) + Next.js
Level: Middle+/Senior
What do we expect:

• 4+ years with NestJS and Postgres; solid SQL schema design and migrations.
• Hands-on with pgvector (or Milvus/Qdrant) and cosine similarity search.
• Practical experience with CLIP embeddings and reranking (MMR, novelty, repetition penalties).
• LLM/vision service integration (preferably vLLM) and enforcing strict JSON outputs.

Soft Skills Requirements:

• Strong communication skills, especially when working with non-technical stakeholders
• Detail-oriented and quality-driven mindset
• Proactive and able to work with minimal supervision
• Comfortable working in a startup or early-stage product environment
• Collaborative and able to explain technical topics clearly
• Ownership mentality: sees problems and actively works toward solutions

Responsibilities:

Backend (NestJS + Prisma + Postgres/pgvector)

• APIs: ComfyUI webhooks (generation_complete), recommendations, feedback/moderation, catalog states, suggestions/popular/ask, gifts (wallet, purchase, fulfillment), precompute cancel.
• Vector search (pgvector top-k) + MMR reranker (quality, novelty, repetition penalties; diversity buckets).
• Job queues & priorities: video_user, image_user, video_precompute; cancellation logic.
• Data model & migrations for media, tags, embeddings, feedback, jobs, gifts, wallets/transactions.

ML Integration

• vLLM (Qwen2-VL 7B Instruct, JSON-only captions), OpenCLIP (text/image embeddings), YOLO/GroundingDINO/MMPose/PaddleOCR/OpenNSFW2, Whisper (optional).
• Media analysis pipeline (keyframes, shots, OCR, pose, NSFW level, embeddings, pHash).
• “Human-in-the-loop” quality gate: like/dislike (+ reasons), watch-ratio for video; only approved are indexed.

Office/Remote: Remote

English: Upper-Intermediate
Russion or Ukrainian a BIG plus

wallee Group is a leader in delivering advanced payment solutions, focusing on providing robust, scalable, and secure systems across multiple domains. Our mission is to enhance customer experiences through innovative payment and finance systems that enable businesses to grow efficiently. Our operations span across multiple countries, and we thrive on collaboration and agility, using frameworks like Scrum to optimize our teams. At wallee, we aim to stay at the forefront of market trends, continuously innovating to provide the best services to our customers. 

We are looking for an experienced Senior Software Test Engineer to join our team. In this role, you will focus on web testing to help ensure the quality and reliability of our software. The ideal candidate will have several years of experience in web automation and a passion for improving quality throughout the development process. This is a great opportunity to grow your career in QA engineering.

Key Responsibilities:
 

• Participate in reviewing merge requests (mainly in Java) to validate test coverage, identify potential quality issues and ensure acceptance criteria are met
• Contribute to/maintain automated tests in Java (unit, integration, E2E) when necessary
• Perform post-release verification of resolved tickets to ensure issues are resolved and no regressions have been introduced
• Design and execute both manual and automated tests to ensure the reliability, scalability, and security of wallee’s payment systems.
• Collaborate with cross-functional teams to define clear acceptance criteria during user story creation.
• Continuously improve QA processes by researching and integrating new tools, technologies, and best practices.
• Identify and troubleshoot issues using logs, working closely with developers to resolve problems.
• Perform regular regression testing to maintain software quality across multiple releases.
• Work on multiple projects in parallel, demonstrating the ability to quickly switch contexts and manage priorities.

Requirements:
 

• Hands-on experience with Java (JUnit, Mockito or Spring), for independently writing or reviewing automated tests
• Good understanding of the  software quality principles, with experience in software testing and development.
• In-depth knowledge of testing procedures, tools, and the ability to write secure, testable code.
• Good knowledge around test automation. (e.g: Playwright, Cypress).
• Excellent English communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Self-motivated, independent, and eager to learn.
• Knowledge of the payment industry and e-commerce payment platforms is beneficial.
• Experience working in Agile teams.
• Jira knowledge in task management and bug reporting.
• Experience testing checkout processes or how payments are handled is a plus.

Benefits

• Flexible working hours to promote work-life balance.
• Work in a professional, international team with flat hierarchies.
• Cooperation with motivated colleagues and numerous personal development opportunities.
• You will play a decisive role in designing products in an omni channel payment company and work with leading companies in the financial industry on international projects.

If you're passionate about quality assurance and eager to contribute to innovative payment solutions, we invite you to apply!

As a Technical Lead - C#, will lead a friendly team of fellow engineers, working closely with a Delivery Manager. You will be utilizing your C# knowledge and skills for designing, implementing, delivering, and supporting scalable and highly performant cloud-based solutions for one of our customers. You will be provided with space to make a difference on a project and for sharing your knowledge with other engineers as well as coaching newcomers and interns.

Your Responsibilities

• Participate in project scoping, estimating and planning during planning process
• Define technical approach for project implementation
• Oversee & contribute (engineering) to implementation of project delivery
• Partner with Practice Director on new features, offerings, and define standardized methods for delivery that optimize efficiency
• Participate in Customer calls (as-needed) to provide technical leadership and support for project delivery
• Partner with other Engineers for QA, Project Management, and troubleshooting as necessary
• Participate in stand-up meetings, conference calls, track your time, and work through tasks assigned to you within a Jira instance
• Ability to learn how to implement Zaelab’s partner technologies on a variety of different CMS/CPQ/eCommerce platforms
• Partner with Practice Director on identifying/planning viable customer use cases that deliver bleeding edge

Requirements

• 5+ successful years experience in a relevant role, such as a Senior Back-End Engineer (C#)
• Tech\Team Lead role held for at least 2 years on a C# project
• Strong theoretical and practical knowledge of C#
• Expert in building highly-scalable C# web applications
• Excellent verbal and written English communication skills
• Experience with agile/scrum process and continuous deployment
• Experience with creating front-end layers for C# web applications using MVC or Razor Pages
• Experience preferred in past CPQ or eCommerce platforms (eCommerce preferred, such as Shopify, Magento, Salesforce Commerce Cloud, SAP Commerce Cloud/Hybris, eCommerce)
• Experience in writing and executing unit and integration tests
• Understanding and ability to configure CI/CD pipelines 
• Experience in code reviewing and coaching engineers up to Senior
• Good understanding of software design patterns
• Experience with code version control systems (Git, Bitbucket, or similar)
• Quick learner and open to feedback
• Innovation mindset with a passion for learning new technology
• Proactive and collaborative with a continuous improvement mentality
• Kind and intellectually mature
• Proactive team player

Benefits

• Experience working with US clients
• Competitive compensation depending on experience and skills
• Unlimited, paid time off and vacation
• Budget for certifications and IT conferences
• Friendly team to work with around the world
• Be a team player in an agile software development environment focused on collaboration and continuous integration

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments. 

As a Head of Customer Support, you will play a crucial role in shaping our customer experience strategy, implementing efficient support processes, and fostering a culture of excellence within the Customer Support team.

Your regular tasks:
 

1. Team Leadership and Management:

• Lead, mentor, and inspire a team (currently consisting of L1 and L2 Customer Support Representatives) to achieve performance goals and deliver exceptional service
• Provide guidance, coaching, and ongoing training to the team members to enhance their skills and knowledge
• Foster a positive and collaborative team culture that emphasises accountability and a customer-centric approach
• Implement required staff rotations, hiring, and lay-offs based on updated performance metrics

2. Customer Experience Strategy:

• Identify opportunities to enhance the customer experience through innovative support solutions and process improvements
• Implement strict SLAs for customer service requests processing and develop
  functional QA monitoring mechanisms
• Analyse customer feedback and support metrics to identify trends, internal issues, and areas for improvement

3. Operational Excellence:

• Oversee the day-to-day operations of the customer support team, ensuring timely and effective resolution of customer inquiries and issues in accordance with established SLAs
• Restructure the performance evaluation process (OKRs/KPIs) and align it with company goals
• Quality assurance and ongoing improvement
• Implement tools, technologies, and workflows to optimise support processes and enhance productivity

4. Cross-functional Collaboration:

• Collaborate closely with other departments, including product development via DTO, Sales/Account Management and Compliance to ensure a seamless customer experience across all touchpoints
• Overtake essential customer requests and inquiries from Compliance and Account Management teams
• Act as a customer advocate within the organisation, representing the customer's voice in decision-making processes and product development initiatives

Skills & Knowledge:

• Experience in the FinTech industry is a must 
• Experience in a similar managerial position on an international level
• Proven experience leading and motivating high-performing teams (7+ people)
• Ability to foster a positive and collaborative team culture
• Deep understanding of customer needs and expectations
• Ability to identify areas for improvement and implement innovative solutions
• Ability to develop and implement policies and procedures
• Proficiency in relevant software and tools (e.g., CRM systems, analytics tools)
• Financial and Business Acumen

Hiring Stages:

CV screening → TA Intro call → Tech Interview (up to 60 mins) → Final Interview with CEO → Job offer → Welcome on board   

What's In It For You
At PayDo, specialists are at the heart of our innovation and success. Joining our team means accessing unparalleled opportunities to grow, contribute, and thrive in a dynamic FinTech environment.

• Empowerment Through Professional Development:
  • Yearly allocation for advancing your professional expertise
• Unlock Your Potential:
  • Transparent career growth with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance
  • Performance reviews are anchored in KPIs, ensuring recognition is merit-based
• Make a Lasting Impact:
  • Work on unique projects where your contributions can reshape company-wide processes
  • Bring your ideas to the table and earn exceptional bonuses through our PayDo Ideas Hub
• Flexible and People-Centric Culture:
  • Days of paid vacation annually, with the flexibility to transfer unused days or receive compensation
  • Days of paid sick leave annually, accommodating emergencies and medical needs
  • Additional holidays aligned with your local calendar
• Compensation & Incentives:
  • Multiple payment options, including Private Entrepreneurship accounts or popular e-wallets

Our Values:
At PayDo, we live by principles that drive us to excellence:

• Ownership & Initiative: Specialists who take charge and make a difference
• Collaboration & Communication: Together, we achieve more by sharing ideas and insights

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!

We’re looking for an Executive Assistant to our CEO who will grow into a department head within a couple of years.

You’ll start by supporting the CEO directly and play a key role from day one. There’s a lot of work to do, but you’ll have all the tools and support you need—including direct and constant communication with the CEO, HR and the team. This is a fully remote position, so you can work from wherever you’re most productive. Working hours 9 AM — 6 PM EST (New York time).

What you’ll do:

— Take over all administrative tasks from the CEO. This is your core mission: not to create problems, but to solve them

— Oversee all incoming and outgoing communications: emails, phone calls, reports, and internal correspondence. Both digitally and physically

— Keep the executive’s calendar up to date: add events, reschedule appointments, and provide daily briefings

— Act as the gatekeeper for internal and external contacts, including vendors, colleagues, clients, and partners

— Conduct research and create reports on various topics based on the executive’s needs.

— Plan and organize external events such as fundraisers, tournaments, and appreciation events

— Maintain a high level of organization and discretion with sensitive information
 

What you’ll need:

— Ability to handle sensitive information with discretion

— Ability to process and present information concisely

— Strong research, reporting, and presentation skills

— A GSD attitude

— Experience in the same position or as a project coordinator/manager

— Familiarity with Google Drive, Google Calendar, Monday, Zoom, Slack

— Previous experience in the construction or window industry will be a bonus

What we offer:

— Remote work

— USD salary, let’s talk to discuss your skills

— Access to industry events, training, and networking opportunities

— Honest feedback and open communication

— Budget for education and your professional development

— Minimal bureaucracy and streamlined processes

If you are interested, please apply by filling out the form

Webxloo, LLC is looking for an experienced Customer Support Specialist. This role is responsible for providing customer service to the existing customers. The successful candidate must possess professional work etiquette, speak clearly and confidently.
 

Excellent English is a must.

Responsibilities:

• Provide excellent customer service and support to clients via phone, email, and chat.
• Assist clients with product inquiries, troubleshooting, and technical support.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with internal teams to escalate and resolve complex customer issues.
• Stay up-to-date on product knowledge in order to effectively assist customers.
• Follow up with customers.
• Responsibility for researching and resolving complaints to ensure customers' retention and satisfaction.
   

Experience and Skills needed:

• Strong computer skills and technical knowledge.
• Proven customer service experience in a call center environment.
• Ability to troubleshoot and resolve technical issues efficiently.
• Excellent follow-up skills.
• Professional phone etiquette with the ability to communicate clearly and professionally.
• Good conflict resolution skills.
• Strong sales skills with the ability to upsell products and services.
• Exceptional customer service skills with the ability to handle difficult situations.
• Level of experience: Middle
   

100% remote.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Apply today to join our team as a Support Specialist!
 

Job Type: Full-time

Work Location: Remote