Jobs

Supplax is an American company with a Ukrainian heart that has been actively growing in the market for over 5 years. We serve as a remote back office for craftsmen in the United States who specialize in repair services. Our team includes more than 100 specialists and fully handles all organizational and operational processes, except for the repair work itself. These include marketing, sales, management of technicians’ teams, quality control, collecting reviews, training technical staff, and more. We operate in 30+ major cities across the U.S. and have successfully completed over 30,000 repair projects.

You can learn more about the company by following this link: https://youtu.be/lwjSSnodHmg. There you will learn about our mission, values, advantages, and hear about working at Supplax directly from our employees.

Supplax is rapidly evolving and growing, so we are currently looking for an active Sales Manager. In this role, you will be responsible for working with a cold contact database: establishing the first contact with potential clients, identifying their needs, and generating interest for further cooperation.

What you will get by becoming part of Supplax:

• Full-time employment with a five-day working week.
• Remote work format.
• Working hours: 16:00 — 01:00 Kyiv time.
• Comprehensive training and immersion into the specifics of the role.
• Salary of $800 + up to $1000 in performance-based bonuses.
• Structured work with B2B clients, specifically designers and contractors.
• Regular English practice with a teacher.
• The opportunity to quickly develop cold-calling skills.
• Career growth to an Account Manager position based on strong performance.

Your role will include:

• Active work with cold calls (200+ calls per day).
• Initiating the first contact with potential clients and identifying their interest in cooperation.
• Passing interested leads to the Account Manager.

You are definitely our match if you:

• Have a high level of spoken English — not lower than C1 (or a confident B2+ with regular practice), as the position involves constant communication with native speakers.
• Feel comfortable with cold calling and are not afraid of active communication.
• Your comfort zone includes frequent conversations, initiative, and result-oriented work.
• Can work efficiently in a fast-paced environment.
• Learn quickly and are ready to continuously improve your cold-calling skills.

Interested? Apply now and see you at the interview! 🚀

About Us

NYC Glass & Window Repair Inc specializing in residential and commercial glass repair, window repair, door repair, mirrors, shower glass, storefronts, and emergency glass replacement. We are looking for a professional Customer Service Representative to become the first point of contact for our customers.

Responsibilities

• Answer incoming customer calls professionally and courteously.
• Gather customer information, including contact details, service address, and description of the issue.
• Schedule service appointments using our CRM system.
• Respond to customer inquiries via phone, email, and text messages.
• Request photos or videos when necessary to assist with estimating.
• Create and update customer records accurately.
• Follow up with customers regarding appointments and estimates.
• Coordinate with dispatchers, technicians, and the sales team.
• Maintain a positive customer experience throughout every interaction.
• Escalate urgent or emergency requests when appropriate.

Requirements

• Excellent spoken and written English.
• Previous experience in customer service, call center, or appointment scheduling.
• Strong communication and active listening skills.
• Ability to multitask while speaking with customers.
• Comfortable working with CRM software and Google Workspace.
• Reliable high-speed internet connection.
• Quiet home office with a professional environment.
• Strong attention to detail and organizational skills.
• Positive attitude and problem-solving mindset.

Preferred Qualifications

• Experience in home services, construction, glass, windows, HVAC, plumbing, or similar industries.
• Sales or upselling experience is a plus.
• Experience working with U.S.-based customers.
• Fully remote position.
• Paid training.
• Long-term career growth opportunities.
• Friendly and supportive team environment.
• Performance-based bonuses after successful training and probation.

How to Apply

Please include:

• Your resume (CV)
• A short introduction about your customer service experience
• Your English proficiency level
• Your salary expectations
• Your availability to start

We are looking for someone who is reliable, professional, customer-focused, and committed to providing exceptional service to every client.

We are looking for a PR Manager with a strong interest or background in IT, fintech, or banking to lead our public relations efforts. You will be the voice of Bankstore.ai to the media and the industry — crafting stories around our technology, financial products, and market impact. The ideal candidate understands the fintech and banking ecosystem, speaks the language of both tech and finance, and knows how to position a digital-first financial platform to the press, analysts, and the broader industry.

Details:
Schedule: Full time, remote 
Location: Ukraine/Europe 
Start: ASAP 
English: Fluent 
 

Bankstore.ai is a fast-growing fintech platform reimagining how financial products are discovered, compared, and accessed. We operate at the intersection of technology, data, and banking — building a transparent marketplace that connects consumers and businesses with the right financial solutions. Our work touches core areas of digital banking infrastructure, API-driven financial services, and regulatory technology (RegTech).

Key Responsibilities

• Develop and execute PR strategies that position Bankstore.ai as a thought leader in fintech, digital banking, and financial technology
• Write and distribute press releases, media pitches, executive bylines, and commentary on trends in open banking, embedded finance, and financial APIs
• Build and maintain relationships with journalists, analysts, and editors covering fintech, banking technology, and enterprise IT
• Monitor news across the fintech and banking tech landscape; identify reactive PR opportunities tied to regulatory changes, industry shifts, or competitive moves
• Coordinate with Product and Engineering teams to translate technical product updates into compelling, media-ready narratives
• Manage speaking opportunity submissions for fintech conferences, banking summits, and tech industry events
• Support crisis and reputation management, particularly around data security, compliance, or product incidents
• Track PR metrics and share of voice versus fintech competitors; report on coverage impact and brand sentiment

Requirements

• 1+ years of experience in PR, communications, or journalism — ideally within fintech, banking, IT, or financial services
• Working knowledge of the fintech and banking technology landscape: digital payments, open banking, neobanks, lending platforms, or related areas
• Strong written English with the ability to translate complex financial or technical topics into clear, engaging content
• Familiarity with media outreach and monitoring tools (e.g., Cision, Meltwater, Prowly, or similar)
• Comfortable engaging with technical and product teams to extract story-worthy insights
• Understanding of financial regulation basics (e.g., PSD2, GDPR, AML/KYC) is a plus
• Experience covering or communicating about B2B SaaS, banking APIs, or enterprise IT is a strong advantage
• Self-starter who thrives in a fast-moving startup environment with minimal supervision

- Full-time, fully remote, contractor or employee in preferred locations below
- Preferred locations: Ukraine, Serbia, Latvia, and Hungary.

Unit Group is an international IT staffing and recruitment company operating across Central & Eastern Europe. We provide recruitment, outstaffing, Employer of Record (EOR), payroll, R&D and operational services to startups and technology companies worldwide.

Role Description

We are looking for a reliable, detail-oriented Finance & Administration Coordinator to support our day-to-day financial and administrative operations. The role focuses on finance coordination, accounting support, vendor administration, payroll coordination, documentation, and communication with accountants and external service providers.

This is an excellent opportunity for someone with 1–3 years of experience who enjoys working with numbers, structured processes, technology, and AI-powered productivity tools.

Key Responsibilities

Finance & Accounting Coordination

- Collect, organize, and verify invoices, receipts, and financial documentation.
- Coordinate with accountants regarding bookkeeping, payroll inputs, tax documentation, monthly closings, and year-end reporting.
- Track recurring payments, subscriptions, vendor invoices, and payment due dates.
- Prepare expense summaries, cost analyses, payment reports, and financial overviews for management.
- Support cost-control initiatives by identifying discrepancies and unnecessary expenses.
- Ensure financial documentation is complete, accurate, and submitted on time.

Vendor & Administrative Coordination

- Coordinate with vendors, contractors, accountants, banks, payroll providers, and external service providers.
- Track vendor contracts, renewals, invoices, and required documentation.
- Support procurement activities and maintain purchasing records.
- Maintain organized documentation for suppliers, contractors, and operational partners.
- Assist with general administrative tasks and continuous process improvements.

Payroll Systems & AI Tools

- Support contractor and employee administration through Deel or other payroll and HR platforms when required.
- Assist with onboarding, offboarding, contract updates, and payroll-related administration.
- Utilize AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar to improve productivity, reporting, documentation, and administrative workflows.
- Identify opportunities to automate repetitive administrative and finance processes.

Requirements:

- Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent practical experience).
- 1–3 years of experience in finance administration, bookkeeping support, payroll coordination, office administration, or a similar role.
- Strong Excel and Google Sheets skills.
- Excellent organizational skills and attention to detail.
- Good written and spoken English.
- Comfortable working with modern SaaS platforms and AI tools.
- Experience with Zoho Books or similar accounting software is an advantage.
- Experience with Deel is an advantage.
- Experience working with payroll, HRIS, EOR, or workforce management platforms (such as Remote, Papaya Global, Oyster, Rippling, Payoneer or similar) is an advantage.
- Ability to work independently, prioritize tasks, and manage multiple deadlines.

Key Competencies

- Financial accuracy and attention to detail
- Administrative excellence
- Analytical thinking
- Process improvement mindset
- AI and digital proficiency
- Strong communication skills
- Reliability and ownership
- Confidentiality and integrity
- Time management

What Success Looks Like

The successful candidate will ensure that financial administration, vendor coordination, accounting support, and payroll-related processes run smoothly and accurately. They will maintain organized documentation, communicate effectively with internal and external stakeholders, leverage AI tools to improve efficiency, and become a trusted operational partner supporting Unit Group's daily financial and administrative activities.

B2B Sales Manager (US Market) — Remote

Do you enjoy phone negotiations, aren’t afraid of cold outreach, and want your income tied to results rather than a ceiling? Then keep reading.

Binotel is a SaaS company with 15 years of experience in business communications. We’re expanding into the US market and looking for a Sales Manager to own deals from first contact to signed contract.

What to know upfront

• You’ll sell to US-based businesses — all calls and negotiations in English with native speakers (C1+ required).
• Schedule: 3:00 PM–12:00 AM Kyiv time (aligned with the US business day).
• Fully remote.

What you’ll do

• Own the full sales cycle: discovery call → demo → objection handling → close.
• Conduct discovery calls and online meetings with US-based businesses.
• Match prospects from our product suite (Cloud PBX, Call Tracking, CRM, Online Chat, and business automation tools) to the problems they actually need solved.
• Build long-term relationships with decision-makers.
• Keep deals updated in CRM and maintain an accurate forecast.
• Hit monthly targets and KPIs.

What we’re looking for

• 1+ year in B2B sales, ideally SaaS or telecom.
• Experience with outbound / cold outreach.
• English C1+, confident on calls and in negotiation.
• Numbers-driven mindset, not process-driven.

What we offer

• 💻 Fully remote work
• 🕒 Working hours: 3:00 PM–12:00 AM (Kyiv time)
• 💰 Competitive fixed salary + uncapped commission
• 📈 Clear career growth to Senior Sales Manager and Team Lead
• 🎓 Structured onboarding and support from an experienced team
• 🚀 Established SaaS product with international expansion

About us: 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We're looking for a UX Writer to join our mobile product design team and help shape the experience for millions of users worldwide. You'll work closely with designers and POs to craft copy that makes complex interactions feel simple, clear, and human.

Your impact:

• Write and refine microcopy across the full app: onboarding flows, error messages, paywalls, success screens, empty states, notifications, and more.
• Collaborate directly with designers in Figma to address user needs and deliver seamless, intuitive experiences.
• Work with POs to understand product goals, user context, and flow logic and translate that into copy decisions.
• Apply insights from UX research and user testing to improve clarity and resonance of in-app language.
• Maintain and evolve our content style guide to keep voice, tone, and terminology consistent across the product
   

About you:

• 1–3 years of experience writing UX copy for digital products (mobile experience is a strong plus).
• Advanced English—both written and spoken. You write with clarity, precision, and appropriate tone.
• Solid understanding of UX principles: flows, information hierarchy, user needs.
• Comfortable working in Figma.
• Able to manage multiple priorities, ask the right questions, and advocate for your ideas.
• A team player who takes shared ownership of outcomes.
• Comfortable using AI tools in a writing context.
   

Nice to have:

• Portfolio or writing samples with your thinking process.
• Experience with A/B testing or data-informed copy decisions.
• Experience maintaining or contributing to a content style guide.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.
 

We're looking for a motivated Junior 2D Artist to join our team and help create engaging levels for our mobile puzzle game.

Responsibilities

• Create high-quality vector illustrations for game levels
• Design level artwork based on gameplay and artistic guidelines
• Test your own levels in-game and iterate based on feedback
• Work closely with the Level Design and Art teams to create fun, polished player experiences

Requirements

• Entry-level position: suitable for junior artists with a strong portfolio
• Experience creating vector art illustrations
• Good knowledge of Adobe Illustrator
• Passion for mobile games
• Good English (written and spoken)
• Good communication skills
• Open to feedback and eager to learn and improve
• Strong attention to detail

Outbound Calls Apps Acquisition Lead Generation

Remote, Part-Time

WHO ARE WE? 

At Rounds, we believe in harnessing the power of cutting-edge technology to drive business success. Our transformative, machine-learning technology identifies and optimizes mobile assets, while our team of experts, with their unparalleled human capital and business acumen, provides the strategic direction and support to turn mobile assets into profitable businesses. Together, we are revolutionizing the mobile industry. You can find out more info about us here: www.rounds.com.

THE ROLE

As a lead generation specialist within our acquisitions team, your role goes beyond more research and initial contact with potential app sellers by outbound calling. You'll be the primary point of contact, responsible for guiding and supporting app owners throughout the entire acquisition process. Besides identifying and initiating discussions with app sellers, your duties involve also fostering relationships, persuading sellers to consider acquisition, and negotiating app prices to ensure mutually beneficial deals. 
 

WHAT ARE WE LOOKING FOR?

Must-have:

• Proven experience in Cold Calling and Outbound Outreach (B2B / Lead Generation)
• Ability to answer promptly and accurately the queries of both app sellers and internal teams, and to represent the company in a professional way
• Experience working with the Google Workspace tools (documents/spreadsheets)
• Ability to handle confidential and sensitive data (such as payments)
• Extremely detail-oriented and able to adhere to deadlines
• Fluent communication skills in both written and verbal English

Nice to have:

• 1+ years of sales/lead generation experience
• Experience working with CRM platforms such as Hubspot 

INTERESTED?

Our recruitment process consists of the following steps: 

• HR interview: 30 min.
• Take-home challenge (~1-2 hours of work)
• Final interview with the acquisitions team manager

Interested? Get in touch, we’d love to hear from you! 

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

Requirements
- Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English and French.

Responsibilities
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

Profile:

• We provide customer support and Implementation for business in retail and hospitality all over the world that use our products

• We are looking for enthusiastic team players with excellent English communication skills and desire to be a part of the international Client support team (based in Kyiv)!

• You are an analytical thinker, technical-minded and customer-oriented person with problem-solving abilities and strong customer’s needs understanding. Ideally, you have a Technical background or a strong desire to explore the field of software products.

Requirements:

• Fluent and literate English (MUST!);
• Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00; 22:00 – 07.00)

• An experienced PC user (General Microsoft Windows knowledge).

• Ideally, you have Technical background or strong desire to explore the field of software and Hardware products;

• Training and time-management skills

Soft Skills:

• Communication;

• Listening;

• Conflict Resolution;

• Empathy;

• Positivity;

• Self-Control.

Would be a plus:

• Previous experience in support function (is a big plus);

• Technical background and IT education ( is a huge plus).

• Experience in working with CRM and Jira;

Why you should choose us:

• We are a product company and you will have a great opportunity to work with advanced and progressive products;

• Our position — great opportunity to implement your ideas!

• We are focused on growth and innovation;

No bureaucracy.

Compensation & Benefits:

• Work in successful U.S. IT company with an international team;

• Participation in challenging project that is famous and successful in the U.S. market;

• Career and proficiency development plans;

• Competitive salary;

• Paid vacation and sick leave;

• Health insurance;

• Referral program;

• Friendly atmosphere and corporate events;

• Comfortable office near downtown close to the metro station.

Responsibilities:

• Help existing and prospective customers by providing them timely and accurate information about eHopper products;

• Identify, analyze and troubleshoot technical issues and provide effective solutions;

• Respond to support queries via email, phone, and chat;

• Address procedural, configuration, software, hardware, and merchant services related issues;

• Provide clear and complete documentation and notes on all service inquiries.

About company:

eHopper is a product company located in New York that provides business management solutions to businesses around the world. Their key product, the eHopper Point Of Sale system enables business retailers to efficiently manage their operations, cut costs and promote repeat business with their customers. Today, eHopper Services, LLC continues to provide point of sale solutions, improve upon their products and influence innovation with business management.

Project Description:

eHopper’s primary product is a point-of-sale system utilized in retail and hospitality industry around the world. We continue meeting the challenges with a strong management team and a support infrastructure committed to work closely.

We need to keep the pace with the market changes and stay ahead of the curve and competition.

Our goal is to continuously improve our product respond to market!

Learn more about eHopper on ehopper.com

Our Customer Support Team works directly with our clients all over the world.

Our customer support agents have the unique opportunity of becoming experts in the field by learning the specifics of the retail industry and obtaining not only technical skills but knowledge of business processes, operational procedures and customers’ daily needs as well.

As a member of the eHopper Team you will be able to start and build your career in an international company where you can use your English skills and communicate on a daily basis with native speakers.

You will gain valuable knowledge and experience by collaborating closely with our Development team in Kiev and colleagues in our NY office.

Our culture of continuous career development will also provide you excellent opportunities for accelerated growth and promotion.

Possess overall responsibility for the successful planning, execution, monitoring, control, and completion of projects according to the agreed scope, time, cost, and quality criteria.

A solid understanding of the web design process is crucial for this role.

Responsibilities:

Project Management:

- Manage project development from initiation to closure, within budget, timeline, and quality standards. This involves leading the product development team on the projects that typically last 2-3 years.
- Manage day-to-day operational aspects of projects, ensuring smooth progress and addressing challenges.
- Plan and manage project timelines and milestones, ensuring that tasks are completed on time and objectives are met.
- Identify and mitigate project risks to ensure steady progress.

Team management:

- Manage a web development team of backend and frontend developers, a designer, and a QA engineer. Effectively plan and manage the allocation of team members’ time on projects.

Stakeholders management:

- Manage stakeholder communication throughout the lifecycle of website development projects.

Quality management:

- Ensure that the project’s deliverables meet the defined quality standards and stakeholders’ expectations.

Required skills:

- Experience/strong knowledge of Agile, Scrum, Kanban.
Solid understanding of the SDLC.
- Strong knowledge of UX design and ability to guide design teams.
- Fluent in English with excellent communication skills.
- Strong presentational skills: proficiency in direct stakehoder communication and delivering project updates throughout different stages.
- Strong in people management, problem-solving, and decision-making.
- Initiative-driven with a proactive approach to improving project outcomes.

- Excellent self-organization, time management, and prioritization skills.

Availability to work GMT+2 hours (10 am to 7 pm).

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

About Us

Unbreakable Network Media is building the next generation of SaaS products

and automations at the intersection of modern web development and applied AI.

We're not just building tools—we're building a company culture around shipping

fast, thinking like builders, and using AI as a force multiplier for

productivity, not just a gadget.

The Opportunity

You'll be the technical leader building our SaaS ecosystem from the ground up.

This means owning the entire tech stack, from frontend to backend to

infrastructure, and shipping products that matter.

Your Core Responsibilities

🚀 Full-Stack Web Development

Build end-to-end SaaS web applications with Next.js, React, TypeScript on

frontend and Python, Supabase on backend. Deploy and optimize on DigitalOcean

and Google Cloud. Design databases, REST APIs, and cloud infrastructure with

confidence.

🤖 AI-First Development

Use Claude, ChatGPT, Cursor, and Antigravity as core development tools—not as

gadgets, but as force multipliers. Build AI-powered features into products.

Leverage AI for rapid prototyping, debugging, and shipping velocity.

⚡ Rapid Prototyping & Production

Prototype quickly with Lovable (no-code/low-code for MVP velocity). Take

prototypes to production-grade SaaS. Ship MVPs in weeks, not months. Iterate

based on user feedback at speed.

🔧 Integrations & Automations

Build Telegram bots and custom integrations. Work with Google Ads API and

advertising platforms. Create marketing automation pipelines. Connect internal

systems with external services (Zapier, Make, etc.). Manage API integrations

at scale.

🏗️ Technical Leadership

Own the entire tech stack and architecture decisions. Define best practices

and development standards. Mentor and coordinate with other developers as the

team grows. Make autonomy-focused, builder-oriented decisions.

Tech Stack You'll Work With

Frontend: Next.js, React, TypeScript, Vite, TailwindCSS, shadcn/ui

Backend: Python (FastAPI/Flask), Supabase, PostgreSQL

Infrastructure: DigitalOcean, Google Cloud, Docker, GitHub Actions

AI Tools: Claude, ChatGPT, Cursor, Antigravity, Lovable

Integrations: Google Ads API, Telegram Bot API, Zapier/Make, webhooks

About the Role:

Limestone Digital is looking for a Senior Account Manager to own long-term relationships with international clients and drive account growth. You will act as a strategic partner for clients, understanding business goals, shaping delivery approaches together with delivery leads, and ensuring consistent value delivery. 

We need a leader who can take the wheel, build the strategy, and execute it autonomously. This role combines client consulting, commercial ownership, and delivery leadership, with a strong focus on trust-based, long-term partnerships.

What we are looking for:

• 7+ years of strong experience in account management, consulting, or client services leadership in digital/software services
• A valid US visa is mandatory for onsite client meetings and business trips
• Background in both account management and project/delivery management
• Demonstrated ability to operate with high autonomy in a dynamic, unstructured environment, building processes from scratch
• Proven ability to manage complex client relationships and distributed delivery teams
• Demonstrated success in growing existing accounts (upsell/cross-sell, renewals)
• Strong commercial acumen: comfortable owning a margin and an account economics
• Mandatory experience running Quarterly Business Reviews and strategic planning sessions independently
• Ability to manage expectations, drive escalations when needed, and prevent overpromising
• Excellent negotiation, stakeholder management, and presentation skills
• Excellent spoken and written English (full professional proficiency)
• Experience working in international, multicultural environments
• Availability for business trips to Prague, approximately once every two months
   

Nice to have:

• Experience creating templates/playbooks for client engagement, escalation, and account growth
   

What you will do:

Client management & growth:

• Develop a deep understanding of each client’s business, priorities, budget cycles, and decision-making structure
• Build and maintain senior-level stakeholder relationships
• Maintain structured communication through regular calls, business reviews, and written follow-ups
• Independently design and run Quarterly Business Reviews and strategic sessions
• Identify and drive upsell/cross-sell opportunities within existing accounts by aligning our services with the client's long-term business roadmap
• Monitor satisfaction and gather both structured and informal feedback.
   

Delivery partnership:

• Maintain a clear, informed view of all active projects within your accounts
• Ensure transparent communication between clients and delivery teams
• Represent the client’s perspective internally and Limestone Digital’s perspective externally
• Identify risks early and coordinate resolutions with delivery leadership, Commercial & operational ownership
• Own account economics: revenue, margin, forecasting, invoicing, and payment collection (with Finance)
• Draft/review/manage client documentation: MSAs, SOWs, change requests, proposals
• Coordinate with client procurement teams on purchase orders and commercial processes
• Ensure contract-to-delivery clarity and operational professionalism across Engagements
   

About the project:

Limestone Digital is an outsourced software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups across industries such as FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, and LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.

Natural Links is a SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, iGaming and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

This is a Client Success role.

You are responsible for ensuring that SEO and link-building projects are clearly understood, properly executed by internal teams, and delivered on time and according to client expectations.

You are not focused on selling or acquiring new clients - your core mission is stable, high-quality delivery and client satisfaction through strong coordination and communication.


  Why This Role Matters

You act as the operational bridge between clients and production teams.

Your impact is measured by:

• delivery quality and timeliness
• client satisfaction and retention
• clarity and efficiency of internal execution
• reduced blockers between teams

     In this role, you will:
 

• Manage ongoing relationships with existing clients
• Translate client requests into clear, actionable tasks for SEO and production teams
• Ensure timely delivery of SEO/link-building projects according to agreed scope
• Coordinate communication between clients, SEO team, and production teams
• Track project progress, deadlines, and execution quality
• Identify and remove blockers in delivery workflows
• Run internal syncs to align priorities across teams
• Maintain structured and predictable delivery flow for multiple accounts

     Requirements
 

• 1.5+ years of experience in Account Management, Project Management, or Client Delivery (agency experience is a strong plus)
• Experience managing multiple clients or projects in a fast-paced environment
• Strong ability to structure tasks and coordinate cross-functional teams
• Proven experience in client communication and expectation management
• Strong organizational skills and attention to detail
• Problem-solving mindset and ability to handle delivery blockers proactively

     Preferred Skills & Qualities
 

• Familiarity with SEO practices and link-building terminology.
• Experience working with clients from fast-evolving or regulated industries (Fintech, SaaS, iGaming, Crypto).
• Proficiency in Google Sheets / Excel and task management tools (Jira, Asana, ClickUp, etc.).
• Hands-on experience with CRM platforms (preferably Pipedrive).
• Highly responsible, proactive, detail-oriented, and deeply accountable for the final result.

• Confident written English (Upper-Intermediate or higher) for daily communication with international clients (email and chat are primary channels)
  
  Nice to have

   

• Basic understanding of SEO and link-building processes
• Experience with CRM systems (e.g. Pipedrive)
• Experience with project management tools (Jira, Asana, ClickUp, Trello)
• Strong Excel / Google Sheets skills
• Experience working with fintech, SaaS, iGaming, or crypto clients

     What We Offer
 

• Remote-first international team
• High ownership and direct product impact
• Fast iteration, low bureaucracy environment
• 30 days of paid annual leave