Jobs

We are looking for a Technical Support Specialist to join our Customer Success team and provide technical support throughout the customer journey. In this role, you will assist clients during implementation, troubleshoot technical issues, support software integrations, and work closely with Product, Engineering, and QA teams to ensure a seamless customer experience. You will also contribute to improving our support processes and documentation while helping clients successfully adopt our platform.
 

Key Responsibilities:

Client Support During Implementation:

• Collect and assess technical issues from newly signed clients to ensure a smooth and efficient onboarding process;
• Lead troubleshooting meetings and provide real-time technical support via Google Meet, phone calls, and recorded training materials;
• Ensure timely resolution of implementation-related technical issues.
   

Technical Support & Client Assistance:

• Act as the first point of contact for clients experiencing technical issues;
• Manage client requests via email, phone, live chat, and CRM systems;
• Diagnose and troubleshoot technical problems, escalating complex cases to developers when necessary;
• Create and manage bug reports using CRM platforms such as Jira, Pipedrive, or similar systems;
• Collaborate closely with the QA team to reproduce, investigate, and resolve reported issues.
   

Ongoing Client Success & Engagement:

• Proactively follow up with clients to ensure continued platform usage and address potential issues;
• Assist in creating and maintaining user guides, FAQs, and other training materials to improve client self-service.
   

Requirements:

Technical & Industry Experience:

• Experience in the IT industry (client onboarding, technical support, or customer success in a B2B SaaS environment);
• Strong technical troubleshooting skills and the ability to explain complex concepts to non-technical users;
• Familiarity with CRM platforms such as Pipedrive, Jira, Zendesk, or similar systems is preferred.
   

Communication & Training Skills:

• Excellent English communication skills (C1 or higher), both written and verbal;
• Strong presentation and training skills, with the ability to conduct client sessions via Google Meet or phone.
   

Professionalism & Organization:

• Highly organized and self-motivated, capable of handling multiple tasks and shifting priorities;
• Customer-focused approach with a commitment to providing excellent service.
   

What We Offer

• Fully remote work;
• Work time from 16:00 to 00:00 (Kyiv time).
• An opportunity to significantly influence the direction of the company;
• Steep learning curve and personal growth opportunities;
• Access to courses and training;
• Corporate English language trainingж
• 10 days paid vacation;
• Competitive salary;
• Work in a green industry.

About the Role
 

We're looking for someone who loves both sides of getting great work out the door: the delivery and the operations that make delivery run smoothly. If you've spent time at a digital marketing agency as a Project Manager or Account Manager, this role will feel like home. It's built around exactly that kind of experience.

As our Digital Project Manager (Delivery), you'll own our healthcare marketing campaigns from start to finish, looking after clients, bringing cross-functional teams together, and making sure everything lands the way it should. Alongside that, you'll be the person who keeps the engine running behind the scenes: tidy task pipelines, clear documentation, and processes that keep getting better.

It's a role for someone who enjoys owning both the strategy and the machinery that brings it to life. If that's you, we'd love to talk.

What You'll Be Doing

• Be the friendly, reliable link between our Delivery team and Account Managers, keeping everyone in the loop with clear, timely updates
• Capture project requirements in detail and turn them into tasks the Media Buying and Reporting teams can execute
• Build genuine, trusting relationships with client stakeholders and stay ahead of their expectations
• Coordinate tasks across the Media Buying and Reporting teams, making sure deadlines are met without the last-minute scramble
• Own the task pipeline in our tracking tools (ClickUp), keeping statuses, owners, and deadlines accurate so everyone always knows where things stand
• Get new projects set up cleanly and on time, so campaigns can kick off without any friction
• Keep an eye on task queues and flag anything overdue or unassigned early, before it turns into a blocker
• Tailor task templates to each client's contract so teams have everything they need for a smooth launch
• Keep project documentation accurate and up to date
• Look after our internal documentation (SOPs, project cards, and Wiki entries), keeping it current and genuinely useful
• Log internal communications so nothing slips through the cracks between handoffs or gets buried in a busy thread
   

Who You Are
 

• You have a natural instinct for organisation and detail. A tidy tracker and a clear SOP genuinely make your day
• You communicate clearly in writing. You document well and raise issues early rather than hoping they'll sort themselves out
• You can juggle multiple priorities without dropping the ball. Fast-paced environments energise you rather than wear you down
• You take ownership and follow through. People know they can count on you without having to chase
   

What You'll Need
 

Must have

• 1+ year at a digital marketing agency as a Project Manager or Account Manager. This is the experience that matters most to us
• Advanced English. We have team all over Europe and US - communication is key.
• Confidence with Google Workspace: Drive, Meet, Sheets, Calendar, and more
• Familiarity with project tracking tools (ClickUp)
• Strong attention to detail. You notice when something's off, and you actually do something about it
• Comfort working independently in a fast-paced, remote environment
• Openness to learning new tools, processes, and ways of working

Nice to have

• Some understanding of media buying
• Familiarity with traffic channels like Meta, LinkedIn, Reddit, TikTok, Pinterest, and others
• Basic understanding of Claude, Chatgpt and ability to use AI tools in your day to day activities
• A feel for how a digital marketing agency operates
• Experience in pharmaceutical or healthcare marketing
• Ability to convert marketing campaign data into actionable insights for the Client
   

About EQ5
 

EQ5 sits at the forefront of Healthcare Marketing, offering innovative marketing and advertising SaaS built for Pharma and Life Sciences companies. Our platform is powered by exclusive non-endemic, 100% NPI-level targeting technology that helps healthcare brands reach the right healthcare professionals (HCPs) across more than 20 channels, with detailed, user-level reporting from every channel, so clients get a complete view of their marketing impact. 

About Us

NYC Glass & Window Repair Inc specializing in residential and commercial glass repair, window repair, door repair, mirrors, shower glass, storefronts, and emergency glass replacement. We are looking for a professional Customer Service Representative to become the first point of contact for our customers.

Responsibilities

• Answer incoming customer calls professionally and courteously.
• Gather customer information, including contact details, service address, and description of the issue.
• Schedule service appointments using our CRM system.
• Respond to customer inquiries via phone, email, and text messages.
• Request photos or videos when necessary to assist with estimating.
• Create and update customer records accurately.
• Follow up with customers regarding appointments and estimates.
• Coordinate with dispatchers, technicians, and the sales team.
• Maintain a positive customer experience throughout every interaction.
• Escalate urgent or emergency requests when appropriate.

Requirements

• Excellent spoken and written English.
• Previous experience in customer service, call center, or appointment scheduling.
• Strong communication and active listening skills.
• Ability to multitask while speaking with customers.
• Comfortable working with CRM software and Google Workspace.
• Reliable high-speed internet connection.
• Quiet home office with a professional environment.
• Strong attention to detail and organizational skills.
• Positive attitude and problem-solving mindset.

Preferred Qualifications

• Experience in home services, construction, glass, windows, HVAC, plumbing, or similar industries.
• Sales or upselling experience is a plus.
• Experience working with U.S.-based customers.
• Fully remote position.
• Paid training.
• Long-term career growth opportunities.
• Friendly and supportive team environment.
• Performance-based bonuses after successful training and probation.

How to Apply

Please include:

• Your resume (CV)
• A short introduction about your customer service experience
• Your English proficiency level
• Your salary expectations
• Your availability to start

We are looking for someone who is reliable, professional, customer-focused, and committed to providing exceptional service to every client.

• Project: UEX (Cryptocurrency Exchange)
• Compensation: $1,000 – $1,500 / month

About the Role

We are seeking two Mid- Level Frontend Developers to join our core engineering team building UEX, a high-performance cryptocurrency exchange. In this role, you will own frontend delivery, build real-time trading interfaces, and manage your workflow independently.

Key Requirements

• 2+ years of commercial, production-level experience with Next.js.
• Hands-on experience with at least one additional framework (Vue, Angular, Svelte).
• Strong proficiency in TypeScript.
• Language: Fluent in Ukrainian (primary team communication language).
• Self-Management: Proven ability to independently break down, estimate, and execute Jira tasks.
• Proactive Ownership: Accurate self-estimation with a track record of flagging potential delays early.
• Location Eligibility: Willingness to relocate to Madrid. Candidates must not be located in or working from Russia or Belarus.
• Industry Experience: Background in Fintech, Crypto Exchanges, Banking, or Payment Systems.
• Technical Skills: Experience with WebSockets / real-time data interfaces and working knowledge of databases.

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 500+ leading brands worldwide, including Yoga-Go, BetterMe, Promova, Reface, RetouchMe, and plenty of smaller apps that scale with us.
We are looking for an SMM Specialist with strong expertise in the B2B niche who knows how to promote B2B accounts and engage professional audiences on LinkedIn, Facebook, and other social media platforms.

KEY RESPONSIBILITIES:

- Promote the company and its product (messaging automation platform for mobile applications), as well as the company's CEO accounts on social media.

- Attract new followers, engage with existing followers, and, eventually, generate marketing-assisted leads for the Sales team.

- Understand the specifics of posting one material to different social media platforms (LinkedIn, Facebook, Instagram, X, YouTube Community, Threads). 
- Follow the existing content plan - and later on, create one single-handedly according to strategic markers.
- Create and edit images and short videos with subtitles(reels, shorts, stories) using AI tools or manually, if necessary.
- Produce visual creatives and engaging texts for PPC campaigns (static, animated, videos) at scale.
- Write clearly, concisely, and naturally in English for the brand’s B2B audience.
- Understand visual storytelling (images) and be able to create memes.
- Exploit SMM trends to attract a new audience.
- Keep track of the new features, algorithms, and trends on LinkedIn and Facebook.
- Analyze performance and improve campaign results.
- Produce various types of content for the product, including newsletters, emails, presentations, etc.

PROFESSIONAL EXPERIENCE:
- At least 1 year of experience in B2B marketing, branding on social media, creating high-quality content for LinkedIn, Facebook, and other social platforms (in English).
- Understanding of how various social media platforms work and the specific content presentation styles they require.
- Ability to quickly produce ideas for ad create simple visuals in Canva, Figma, or other graphic design software.
- Understanding of branding: visual identity, communication consistency, and positioning.
- Strong writing, editing, and proofreading skills.
- Advanced proficiency in English.
Essential soft skills: creativity, adaptability, and flexibility, as the work environment is dynamic.
Experience with generating images and videos with AI will be a plus.
Providing your proven social media project stats will be a huge plus.

WE OFFER:

- Flexible 8-hour work schedule, Mon-Fri.

- Opportunity to work remotely or with a hybrid schedule.

- 18 working days of vacation and official holidays off.

- Partial compensation for English language courses and other educational programs;

- An awesome team of professional and fun individuals.

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo) — join our team.

Possess overall responsibility for the successful planning, execution, monitoring, control, and completion of projects according to the agreed scope, time, cost, and quality criteria.

A solid understanding of the web design process is crucial for this role.

Responsibilities:

Project Management:

- Manage project development from initiation to closure, within budget, timeline, and quality standards. This involves leading the product development team on the projects that typically last 2-3 years.
- Manage day-to-day operational aspects of projects, ensuring smooth progress and addressing challenges.
- Plan and manage project timelines and milestones, ensuring that tasks are completed on time and objectives are met.
- Identify and mitigate project risks to ensure steady progress.

Team management:

- Manage a web development team of backend and frontend developers, a designer, and a QA engineer. Effectively plan and manage the allocation of team members’ time on projects.

Stakeholders management:

- Manage stakeholder communication throughout the lifecycle of website development projects.

Quality management:

- Ensure that the project’s deliverables meet the defined quality standards and stakeholders’ expectations.

Required skills:

- Experience/strong knowledge of Agile, Scrum, Kanban.
Solid understanding of the SDLC.
- Strong knowledge of UX design and ability to guide design teams.
- Fluent in English with excellent communication skills.
- Strong presentational skills: proficiency in direct stakehoder communication and delivering project updates throughout different stages.
- Strong in people management, problem-solving, and decision-making.
- Initiative-driven with a proactive approach to improving project outcomes.

- Excellent self-organization, time management, and prioritization skills.

Availability to work GMT+2 hours (10 am to 7 pm).

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

Hi! We are an iGaming team developing a fast-growing crypto casino product, and we are currently looking for a Streamer & Influencer Lead to build and scale our streamer and influencer acquisition direction

Please note: we do not consider candidates who originate from post-Soviet countries, even if they are currently based in Europe.

What you’ll do:

• Own the streamer and influencer acquisition strategy end-to-end
• Identify, vet and onboard streamers and KOLs across Twitch, Kick, YouTube, X, Telegram and other platforms
• Negotiate commercial deals and manage ongoing relationships with streamers and influencer partners
• Monitor streamer performance and evaluate traffic quality
• Build and maintain a strong pipeline of active and prospective streamers
• Test new influencer channels and communities
• Work closely with CRM, Product and Design teams on streamer-specific promotions and creatives
• Track key metrics: FTD, CPA, re-deposit rate, LTV and payback period

What we’re looking for:

• Proven hands-on experience working directly with streamers and KOLs in crypto iGaming or online casino
• Strong understanding of Twitch, Kick, YouTube, Telegram and X ecosystems
• Ability to evaluate audience quality and identify fake engagement or bots
• Experience negotiating CPA, Hybrid and Flat Fee deals with streamers
• Strong understanding of performance metrics: FTD, CPA, re-deposit rate, LTV and payback period
• Existing network of crypto gambling streamers and influencers will be a strong advantage
• Fluent spoken and written English is required

Location:

Remote, Europe only

What we offer:

• Remote-first format with a high level of autonomy
• Opportunity to build the streamer function from scratch
• Fast decision-making and minimal bureaucracy
• Collaboration with experienced iGaming and crypto professionals
• Strong growth opportunities as the product scales

Welcome to Drawer.AI!

- What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.  
- Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.  
- Why join now: Real customers are pushing our roadmap faster than our current front-end team can build.

We’re looking for a Customer Success Specialist to work closely with our customers, help them succeed with the product, and be their main point of contact.

Key Responsibilities:

• Communicate with customers via chat, calls, and async messages.

• Run onboarding sessions, demos, and customer meetings.

• Review screen and call recordings to understand customer needs.

• Help customers adopt the product and get real value from it.

• Share customer feedback with Product and Sales teams.
 

Requirements:

• 1+ year of experience in Customer Support, Customer Success, or a similar role.

• Confident customer communication (chat & calls).

• Excellent spoken and written English.

• Comfortable working in a customer-facing role.

• Availability to work until 12:00 AM Kyiv time.

Nice to have:

• Experience with US-based customers.

• SaaS or startup background.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

We’re looking for a Solution Expert to join our Client Support team and become the go-to person our clients trust when something isn’t working the way it should.

You’ll own a queue of cases from the moment they land until they’re resolved, working across our support portal, email, and phone. Our platform runs ticketing and live event management, so if you’ve worked in that world before, great, and if you haven’t, we’ll teach you. What matters more is that you’re genuinely curious about how things work, patient enough to walk someone through a fix, and quick enough to think on your feet when the queue gets busy.

What you’ll do
 

• Get to know the platform inside and out so you can troubleshoot with confidence rather than guessing.
• Triage incoming cases and turn client questions into clear, practical solutions, explained in plain language, whether you’re writing an email or talking someone through it live.
• Dig into reported issues: reproduce the behavior, find the cause, and either fix it or hand it off to a Technical Solution Expert with a clean, complete summary.
• Run walkthroughs and consulting sessions when clients are learning something new, and keep them in the loop throughout the life of a case so they never have to chase you for an update.
• Add what you learn to the team’s knowledge base and training materials, so the next person doesn’t have to solve the same problem from scratch.
• Notice the patterns behind recurring issues and speak up about product gaps or process fixes.
• Stay flexible around on-sales and the natural seasonality of live events, since that’s when clients need you most.

What you bring
 

• Client-facing support or service desk experience, ideally at a SaaS or tech company, and a real track record of turning a confused client into a happy one.
• Strong written and spoken English, with the knack for explaining something technical without the jargon.
• A methodical troubleshooting mindset: comfortable in web applications, able to read configuration settings and make sense of error messages, and unafraid of a tricky case.
• Experience working against SLAs inside a ticketing or case management system, and the ability to juggle a queue where priorities shift by the hour.
• Comfort with Windows and/or macOS, browsers, and everyday internet tools.
• A plus if you’ve trained clients on software before, or if you know the ticketing and live events world already.

What we look for in a teammate

Technical skill gets a case solved. Attitude is what makes a team actually work. We want someone proactive and dependable, the kind of person who picks up the hard case, shares what they learned from it, and helps a teammate without being asked twice. You flag risks early, follow up before a client has to chase you, and stay steady when the queue gets loud. You’re curious enough to keep learning the product and the industry on your own, and open enough to take feedback as well as give it.

We are looking for proactive, disciplined, and highly accountable Product Delivery Managers to join our team.

Responsibilities:

• Driving clear, structured, and proactive communication with clients through written updates, reporting, and calls;
• Ensuring delivery stays aligned with the client’s product goals, user needs, and business priorities;
• Taking ownership of planning and scope management, ensuring both the team and client understand progress, risks, and next steps;
• Control the quality and consistency of all deliverables - no gaps, no surprises.
• Thinking beyond tasks - focusing on how delivery supports the product’s success;
• Analyzing delivery performance and continuously pushing for improvement in process, outcomes, and alignment with the product vision.

Requirements:

• Minimum 2 years of hands-on experience in managing digital products or software delivery;
• English level - C1;
• Profound knowledge of Agile methodologies (Scrum, Kanban, Waterfall) and other mgmt frameworks;
• Strong product thinking - understanding how delivery decisions impact user value and business outcomes;
• Outstanding communication, escalation, and expectation management skills;
• Strong risk management, problem-solving, and negotiation skills;
• High demands and expectations from your work - no excuses, no half-measures;
• Leadership qualities: confidence, ownership, clarity;
• Solid understanding of business environments and ability to align delivery with business goals.

We offer:

• Comfortable working hours (10-19 Kyiv time zone);
• Regular result-based performance and salary reviews;
• Bonus system;
• Attractive social package (unlimited and fully paid sick days, fully paid vacation, birthday day off, etc;)
• Corporate equipment on request;
• Fully or partially funded education (courses, certifications, conferences, etc.)
• Partial payment for English and Sports;
• Friendly and open-minded team;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship.

Hiring steps:

• First interview with the Recruiter;
• Second interview with the Squad Lead;
• Job Offer.

Ready to level up your career?

We're looking for a Global Learning & Development Specialist to join our global COE team and help us scale learning initiatives across Playtech. This is a fantastic opportunity for someone who enjoys combining operational excellence, stakeholder collaboration, process improvement and data-driven decision-making.

In this role, you'll help shape the employee learning experience across multiple locations and business areas while supporting the growth of a global L&D function that is evolving fast. If you're organised, analytical, curious, proactive and passionate about learning, we'd love to hear from you.

Job Description

Your Influential Mission: You will…

• Coordinate and deliver day-to-day learning and development activities, including workshops, webinars, onboarding and mandatory training programmes.
• Manage learning operations and help ensure a smooth experience for employees, managers and stakeholders across the business.
• Own and maintain L&D reporting, including participation rates, completion tracking, learning analytics and compliance reporting.
• Analyse learning data, identify trends and provide insights that support better decision-making and help demonstrate the impact of learning initiatives.
• Monitor mandatory training completion across multiple jurisdictions and support audit and compliance requirements.
• Research, engage and coordinate with external learning providers and vendors, from initial assessment through to delivery support.
• Support vendor negotiations, budgeting activities and learning programme administration.
• Build, improve and maintain L&D playbooks, templates, processes and ways of working that help the function operate more efficiently.
• Partner with colleagues across the business to drive engagement, knowledge sharing and participation in learning initiatives.

Qualifications

Components for Success: You…

• Have at least 1 year of experience working within a Learning & Development team.
• Bring previous L&D, training coordination or learning operations experience within a technology-driven organisation.
• Have strong Excel skills and are comfortable working with large data sets, reports, tracking files and learning metrics.
• Possess a strong analytical mindset and enjoy turning raw information into meaningful insights.
• Are highly organised, detail-oriented and able to manage multiple priorities simultaneously.
• Communicate confidently in English and feel comfortable working with global stakeholders and external partners.
• Are proactive, resourceful and naturally curious, with a desire to continuously learn and improve.
• Can work independently while contributing to a collaborative and supportive team environment.

You'll Get Extra Points for…

• Experience supporting learning programmes in large, international organisations.
• Experience working within global or regional L&D functions.
• Knowledge of learning technologies, LMS platforms or content development tools such as Articulate Storyline.
• Experience creating reports, dashboards or tracking mechanisms to measure learning effectiveness.
• Exposure to process improvement initiatives or developing operational frameworks within L&D.
• Confidence challenging existing ways of working and bringing new ideas, insights and best practices to the team.

Thrive in a culture that values...

• Curiosity, innovation and continuous learning.
• Ownership and accountability.
• Collaboration and knowledge sharing.
• Data-driven decision-making.
• Diversity of thought and inclusion.
• Professional growth and development opportunities.
• Being part of a global team that is actively evolving its learning strategy, operating model and impact across the business.

Additional information

HOW TO APPLY?

In addition to your CV, please add a brief motivation letter covering your goals, your current experience in Learning & Development, learning operations, training coordination or related fields, and your experience working in a corporate environment. You can write it in the comment section at the end of the application page (under "your message to the hiring manager").

COE (Centre of Excellence)

The COE team plays a key role in shaping the employee experience across Playtech by creating scalable, impactful and forward-thinking people solutions. Working across multiple business areas and locations, the team drives innovation, supports organisational growth and helps establish best practices that enable Playtech and its people to thrive. Joining the team means working alongside passionate experts who value collaboration, continuous improvement and delivering meaningful impact on a global scale.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

About us

We’re Smart Factory — a product company building software for the manufacturing industry. Our product is gaining real traction, and we’re now opening up the German-speaking market (DACH): Germany, Austria, Switzerland). We’re looking for the person who’ll help us win it.

The role

This is a hands-on outbound sales role, and the heart of it is talking to people. In the Netherlands, one focused salesperson driving cold and semi-cold calling has been remarkably effective for us — and we want to repeat that in the German market.

You’ll:

• Open new business across DACH through cold and semi-cold calling — this is the core of the role
• Build relationships on LinkedIn: real, personal outreach (supported by light automation), with a soft-selling approach
• Give Smart Factory product demos in German (or grow into it)
• Help us make the most of our presence at a major industry trade show this September
• Own the top of the funnel — from first hello to a qualified conversation
• What we’re looking for
• Fluent or native German — this is essential. You’ll be calling, writing to, and presenting to German-speaking prospects every day.
• Proven experience in outbound sales, cold calling, or business development
• You’re comfortable — and effective — on the phone. Cold and semi-cold calling doesn’t scare you; you’re good at it.
• Solid English — our internal team works and communicates in English
• Self-driven, organized, and resilient — you can run your own pipeline without being chased
• Nice to have
• • Experience selling B2B software / SaaS, ideally to manufacturing or industrial companies • Experience giving product demos
• • Comfortable with CRM and sales-automation / LinkedIn outreach tools

Why you’ll like it

• You’re opening a market. This isn’t one more seat in an established team — you’re the person bringing Smart Factory to DACH. Real ownership, real impact.

• A playbook that already works. Our approach is proven in the Netherlands; you get to adapt it, not invent it from scratch.

• Long-term and remote, with a small, supportive team that backs you with automation and marketing.

Supplax is an American company with a Ukrainian heart that has been actively growing in the market for over 5 years. We serve as a remote back office for craftsmen in the United States who specialize in repair services. Our team includes more than 100 specialists and fully handles all organizational and operational processes, except for the repair work itself. These include marketing, sales, management of technicians’ teams, quality control, collecting reviews, training technical staff, and more. We operate in 30+ major cities across the U.S. and have successfully completed over 30,000 repair projects.

You can learn more about the company by following this link: https://youtu.be/lwjSSnodHmg. There you will learn about our mission, values, advantages, and hear about working at Supplax directly from our employees.

Supplax is rapidly evolving and growing, so we are currently looking for an active Sales Manager. In this role, you will be responsible for working with a cold contact database: establishing the first contact with potential clients, identifying their needs, and generating interest for further cooperation.

What you will get by becoming part of Supplax:

• Full-time employment with a five-day working week.
• Remote work format.
• Working hours: 16:00 — 01:00 Kyiv time.
• Comprehensive training and immersion into the specifics of the role.
• Salary of $800 + up to $1000 in performance-based bonuses.
• Structured work with B2B clients, specifically designers and contractors.
• Regular English practice with a teacher.
• The opportunity to quickly develop cold-calling skills.
• Career growth to an Account Manager position based on strong performance.

Your role will include:

• Active work with cold calls (200+ calls per day).
• Initiating the first contact with potential clients and identifying their interest in cooperation.
• Passing interested leads to the Account Manager.

You are definitely our match if you:

• Have a high level of spoken English — not lower than C1 (or a confident B2+ with regular practice), as the position involves constant communication with native speakers.
• Feel comfortable with cold calling and are not afraid of active communication.
• Your comfort zone includes frequent conversations, initiative, and result-oriented work.
• Can work efficiently in a fast-paced environment.
• Learn quickly and are ready to continuously improve your cold-calling skills.

Interested? Apply now and see you at the interview! 🚀

Acquisition Executive
 

Buy and partner with games for one of the largest studios on Roblox
 

The role

Roblox is a $3B+ UGC economy where hundreds of small teams build games with real revenue and no infrastructure behind them. We buy those games, take them over, and scale them. Think of it as early-stage M&A in a market with hundreds of targets a year, deals closing in weeks rather than months, and price tags from five to seven figures.

We're looking for a dealmaker to own that pipeline: sourcing, valuation, negotiation, closing. You'll manage the acquisition budget and a small team, and you'll be measured on one thing — return on the capital you deploy.

You don't need to have played Roblox. You need to know how to value a live game, read its metrics, and convince a founder to sell.
 

What you'll do

-Qualify acquisition targets across the platform

-Value games on retention, monetization and growth potential, not on gut feel

-Run negotiations end to end: term sheet, structure (upfront, earnout, rev share), close

-Own the acquisition budget and the ROI on it
 

REQUIREMENTS

What we're looking for

-A track record of closing deals for games or digital products — acquisitions, publishing agreements, licensing, investments. Volume matters more than size: we'd rather see 20 small deals closed than one large one you supported.

-Fluency in game economics: DAU, retention curves, ARPDAU, LTV, payback. You should be able to look at a game's numbers and say what it's worth.

-Strong negotiation skills — most of our sellers are 19-year-old founders with no advisors, and the deal has to be fair enough that they stay on and keep building.

-Excellent written English; most of the pipeline lives in Discord.

Nice to have

-Experience in UGC platforms (Roblox, Fortnite/UEFN, Minecraft), mobile F2P, hypercasual publishing, or app portfolio acquisitions.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.