ElifTech

We are looking for an Account Manager who can build strong long-term relationships with mid-sized and growing client accounts, while also contributing to account expansion and overall revenue growth.

Responsibilities:

- Build and maintain strong, long-term relationships with assigned clients; 

- Identify client needs and support upsell and cross-sell initiatives; - Ensure smooth service delivery in close cooperation with engineering teams. 

- Monitor account health, client satisfaction, and operational performance;

 - Proactively identify risks and escalate them when necessary; - Conduct regular check-ins and performance review meetings with clients.

- Support commercial discussions and contract renewal processes; - Contribute to revenue growth through account development initiatives.

Requirements:

- 2+ years of experience in Account Management or a related role;

- Proven experience in managing commercial conversations and supporting upsell initiatives; 

- Strong communication and relationship-building skills; 

- Ability to understand client business needs and translate them into clear, actionable requests for delivery teams; 

- Experience working with cross-functional teams (delivery, finance, recruitment); 

- Strong problem-solving skills and a client-oriented mindset; 

- English level: Upper-Intermediate or higher.

We are looking for a Middle Analyst to join an analytics project for a US-based logistics company. 

Project: A SaaS-based shipping solution enables businesses to connect with carriers and optimize their freight operations.

Allocation:  Long-term / Full Time

Location: Remote
Client location: USA 

Hiring Process:
HR interview
Technical interview / practical skills assessment
Final interview with the client

Tech Stack:

• Power BI
• Data analysis / reporting
• Dashboard building
• Working with operational and business metrics
• SQL will be a plus

Responsibilities:

• Analyze timesheet and project data to generate actionable insights
• Prepare and deliver weekly and monthly reports
• Build and maintain dashboards to track support metrics and performance trends
• Monitor key metrics, identify significant changes, and proactively highlight insights
• Support recurring reporting processes in line with established schedules
• Collaborate closely with clients and internal business teams to ensure data accuracy and relevance

Requirements

• 3–5+ years of experience 
• Strong analytical mindset with the ability to interpret data and draw meaningful insights
• Ability to analyze datasets, identify trends, and detect anomalies
• Experience in building and maintaining recurring reports and dashboards
• Comfortable working with both ad-hoc analysis and ongoing operational reporting
• Proficiency in Power BI for data visualization and reporting

• English level: Upper-intermediate/Advanced

   

  Nice to Have

• Knowledge of SQL

We are looking for a highly experienced Senior Sitecore (Sitecore AI) Developer to join a large-scale, long-term project. This role requires a top-level professional with deep expertise in Sitecore and strong communication skills.

Key Requirements
5+ years of commercial experience in software development
Proven experience with Sitecore (Sitecore AI)
Valid Sitecore certification (including Sitecore AI) is MANDATORY 
Strong hands-on experience building websites using Sitecore
English level: Upper-Intermediate or higher (proactive communication)
Ability to work independently and take ownership
 

Responsibilities
Develop and maintain websites using Sitecore (Sitecore AI)
Collaborate with stakeholders and participate in technical discussions
Ensure high-quality, scalable, and maintainable solutions

Project Details
Type: Long-term project (6+ months)
Engagement: Full-time
Cooperation type: Freelance

Interview Process
Internal HR interview
Internal technical interview
Final interview

We are looking for an experienced Senior Account Manager to lead and grow enterprise-level client accounts. In this role, you will act as a strategic partner to key clients, driving long-term collaboration, identifying expansion opportunities, and owning revenue growth within your portfolio.

This position requires strong commercial expertise, strategic thinking, and the ability to build trusted relationships with enterprise stakeholders across multiple levels.
 

Responsibilities:

- Build and maintain long-term, trusted relationships with enterprise clients

- Gain a deep understanding of clients’ business objectives, technology landscape, and growth strategy

- Identify and proactively drive upsell and cross-sell opportunities aligned with client needs

- Propose relevant IT services and solutions that support clients’ strategic and operational goals

- Monitor account health, client satisfaction, and delivery performance

- Resolve escalations and issues in a timely and professional manner

- Conduct regular business reviews to discuss performance, strategic alignment, and new initiatives

- Own revenue targets and drive account growth through structured commercial planning and expansion strategies
 

Requirements:

- 5+ years of experience in Account Management within the IT industry, with a strong focus on enterprise clients

- Proven track record of successfully growing and upselling enterprise accounts

- Excellent communication, negotiation, and stakeholder management skills

- Strong business acumen with the ability to connect IT solutions to client ROI and strategic outcomes

- Experience managing complex, multi-stakeholder relationships across departments and time zones

- Proactive, independent, and comfortable working cross-functionally with delivery, finance, and executive teams

- English level: Advanced

What you’ll get:
- Flat hierarchies and short decision paths, openness to new ideas
- Flexible working schedule
- Reimbursement for professional certification
- Annual paid vacation — 18 working days
- Paid sick leave — 10 working days
- English classes
- IT club card — applicable to the Lviv region
- Sport classes compensation
- Comfortable office locations or remote work.

Hiring Process:

- HR Interview

- Interview with Head of Delivery

- CEO Interview (optional)

We are looking for an Account Manager to build and develop long-term relationships with mid-size and growing client accounts and contribute to revenue growth.

Responsibilities:

• Build and maintain strong, long-term relationships with assigned clients.
• Identify client needs and support upsell and cross-sell initiatives.
• Ensure smooth service delivery in close cooperation with engineering teams.
• Monitor account health, client satisfaction, and operational performance.
• Proactively identify risks and escalate them when necessary.
• Conduct regular check-ins and performance review meetings with clients.
• Support commercial discussions and contract renewal processes.
• Contribute to revenue growth through account development initiatives.
• Identify client needs and support upsell and cross-sell initiatives.

Requirements:

• 2+ years of experience in Account Management or a related role.
• Proven experience in managing commercial conversations and supporting upsell initiatives.
• Strong communication and relationship-building skills.
• Ability to understand client business needs and translate them into clear, actionable requests for delivery teams.
• Experience working with cross-functional teams (delivery, finance, recruitment).
• Strong problem-solving skills and a client-oriented mindset.
• English level: Upper-Intermediate or higher.
  
  What you’ll get:
• Flat hierarchies and short decision paths, openness to new ideas.
• Flexible working schedule.
• Reimbursement for professional certification.
• Annual paid vacation — 18 working days.
• Paid sick leave — 10 working days.
• English classes.
• IT club card — applicable to the Lviv region.
• Sport classes compensation.
• Comfortable office locations or remote work.
   

Hiring Process:

• HR Interview
• Test task
• Interview with AM Team Lead
• Interview with Head of Delivery

Ever wondered how to turn small talk into big deals and emails into lasting partnerships? If you’re ready to dive into the world of account management and learn the ropes from the pros, we’ve got just the internship for you!

Why Are You Going to Love Working Here?

We wanted to create a different kind of community.

At ElifTech, there’s no “suits vs. everyone else” vibe.

All our staff, from trainees to seniors, can chat up top management like old pals and throw down at parties right alongside the C-suite.

No hierarchy, just humans.

Responsibilities:

- Be a relationship-builder: You’ll connect with clients and partners, ensuring they always feel heard, understood, and valued.

- Master the art of problem-solving: Anticipate challenges before they arise and be the person everyone turns to for a creative solution.

- Keep the wheels turning: Help manage customer inquiries, prepare reports, and support the account management team in daily tasks.

- Speak the client’s language: Participate in online calls, emails, and all the necessary communication channels with confidence (and in Advanced English, of course).

- Become the organization ninja: Keep track of legal, financial, and business agreements so nothing falls through the cracks.

- See opportunities everywhere: Support upselling and cross-selling efforts, because good relationships = more business.

- Learn & grow: Be part of a team that values mentorship and career development as much as delivering great results.

Requirements:
- Your brain is wired for client relations, business development, or account management. You enjoy the hustle and thrive in fast-paced environments.

- Your English is not just “good”—it’s Upper-Intermediate+.

- Communication skills?  You know how to listen, respond, and keep conversations engaging.

- Proactivity is your second nature. You don’t wait to be told what to do—you spot opportunities and act on them.

- You have a sharp eye for detail. Because let’s be real, no one likes a report with typos.


What you’ll get:

- Flat hierarchies and short decision paths, openness to new ideas;
- Flexible working schedule;
- Reimbursement for professional certification;
- Annual paid vacation — 18 working days;
- Paid sick leave — 10 working days;
- English speaking club;
- IT club card — applicable to the Lviv region;
- Sport classes compensation;
- Comfortable office locations or remote work.

Do you want to start your career as a skilled Project Manager?

Join our IT outsourcing company and learn how to manage projects and build great relationships with clients. If you’re excited about making a difference in a lively environment, we’d love to have you on our team! Take the first step toward a bright future with us!

Requirements:

• Theoretical knowledge, understanding of project management processes and tools, as well as the SDLC and methodologies (Agile: Scrum, Kanban; Waterfall еtc);
• Knowledge of different task-tracking systems such as Jirra or Trello;
• Knowledge of Project Documentation:  Basic understanding of important project documents like WBS, Burndown Chart, Project Charter, Communication Plan, Timeline, and Roadmap. 

• English level: Advanced or Fluent (a must-have);

   

• Traffic Light Problem-Solving Approach:

🔴Red: You can clearly identify critical red flags that require immediate escalation for resolution.

🟡Yellow: These are tasks or issues that need your attention and should be flagged for further review or discussion.

🟢Green: You can solve problems on your own by researching online (e.g., Googling, using AI tools) or looking up relevant guides and documentation. 

You are structural: As we have determined processes for each project, we are looking for someone who can follow the guidelines. 

• Good Presentation Skills: Having good presentation skills means being able to summarize information clearly, highlight key issues, and confidently propose solutions to both your team and management.
• Coffee and face detection. You are skilled at reading faces—one look at your client or colleague, and you can instantly tell if they've had their morning coffee.
• Finances. Basic understanding of how finance works in projects. As a Trainee Project Manager, it's important to understand that going over budget can put the success of a project at risk. Your role is to monitor costs and prevent overspending. 
• Adaptability to Change: You can easily adjust when priorities change or problems come up. For example, if a client request changes suddenly, you can quickly reorganize your tasks to meet the new requirements and keep things moving forward.
• Quick Learner – Absorbing new information like a sponge (Bob) and skills efficiently, even in high-pressure situations.

• Miscommunication is something you never heard about because you deep dive into every nitty-gritty detail that is discussed with a client or a team. You tell others info without double sense.

   

✅ Will be a plus:

• Project management experience in an any IT product, outstaffing, outsourcing company;
• Knowledge in other areas of the IT field (such as Account Manager, Project Manager, Business Development Manager, Quality Assurance, Software Developer, Business Analyst, Product Owner) is not mandatory but can be beneficial for better collaboration and understanding within the team.

• Сompletion of various courses (such as: Project Management, QA, Software Engineering etc). 

   

🔥 Responsibilities:

• Manage several teams on short- and long-term projects.
• Participate in team members' formal assessments.
• Manage client expectations.
• Manage budgets, scope, schedule, quality, and estimation of the projects.
• Take part in demos and status meetings with clients and developers.
• Prepare reports and documentation about the projects.

• Represent the company in front of customers, departments, and other parties as required. 

   

🎁 What you’ll get:

• Flat hierarchies and short decision paths, openness to new ideas.
• Flexible working schedule.
• Reimbursement for professional certification.
• Annual paid vacation — 18 working days.
• Paid sick leave — 10 working days.
• English classes.
• IT club card — applicable to the Lviv region.
• Sport classes compensation.
• Comfortable office locations or remote work.