Jobs

We are looking for a Performance Marketing Manager who will be responsible for growth through: Meta (Facebook / Instagram), TikTok, Google Ads. The main goal is to build and optimize funnel systems that bring in active users to the product.
 

Responsibilities:

1. Managing advertising platforms

• Launch, manage, and scale campaigns in:
  Meta, TikTok, Google Ads
• Manage budgets and optimize for ROAS / CPA / ROMI
• Create and test hypotheses (creatives, audiences, offers)
• Build dynamic and event-based remarketing campaigns
  (from website visitors to active users)

2. Analytics and optimization

• Track and analyze conversion rates across all funnel stages
• Optimize CPA
• Work with attribution tools (e.g. AppsFlyer)

3. Product and CRM integration

• Set up and maintain accurate tracking (pixels, SDKs)
• Work closely with product and CRM teams to improve conversion rates

4. Using AI tools

• Generate and test creatives
• Analyze audiences
• Automate reporting
• Find ways to speed up testing and campaign optimization
   

Requirements:

• 2–3+ years of experience in performance marketing
• Hands-on experience with Meta, TikTok, Google
• Good understanding of mobile analytics and attribution (app marketing)
• Ability to work with hypotheses and A/B testing
• Experience using AI tools to improve performance marketing
   

Nice to have:

• Experience in fintech / neobank
• Experience scaling budgets
• Experience working with international markets (EEA, LATAM, SEA)
• Understanding of CRM and retention mechanics
   

What We Offer:

• Full-time, fully remote work with no location restriction
• Flexible working hours to suit your schedule.
• 18 days of paid annual leave.
• 8 additional paid days off for National Holidays.
• Paid sick leave for your well-being.
  
  About Simple.app

Simple is a fast-growing technology company with a clear mission: to revolutionize how people interact with the financial market. Our dedicated team believes that financial opportunities should be accessible to everyone. Operating in over 20 countries worldwide, we are on a mission to create innovative fintech products for both new and experienced traders and investors. If you're passionate about making a difference and want to be part of an exciting journey, we want you on our team.

We're looking for a Media Buyer (Meta Ads)

Requirements:

• 2+ years of hands-on experience with Meta Ads (Facebook & Instagram).
• Strong performance marketing background (not branding or awareness).
• Proven experience working with Retargeting: pixels, audiences.
• Deep understanding of Meta auction mechanics and delivery.
• Experience with pixel events, CAPI, postbacks, and tracking tools.
• Experience working with multiple GEOs and different market tiers.

Responsibilities:

• Plan, launch, and optimize paid retargeting campaigns on Facebook, with a strong focus on achieving KPIs .
• Analyze campaign performance metrics (C2I, I2R, R2D, ROAS.) to identify opportunities for growth and scale winning creatives and strategies.
• Collaborate with creative and marketing teams to produce high-performing ad creatives.
• Close work with segments and Pixel.

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Corporate health insurance program for your well-being.
• Referral program — enjoy cooperation with your colleagues and get a bonus.
• Educational programs: regular internal training sessions, compensation for external education, and attendance at specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Free internal English courses.
• Yoga classes to help you stay active and energized.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents, and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
• Corporate events, team building.

We’re building and scaling a high-volume, performance-driven newsletter portfolio and are looking for a Senior Email Marketing Manager to fully own newsletter growth, engagement, and monetization.

This role is for someone who understands newsletters as a revenue channel, not just a publishing task.

You’ll work closely with authors, AI writers, designers, and monetization partners to ensure every send is optimized for opens, clicks, and revenue, while maintaining strong editorial quality.

Your primary mission:
 

Key Responsibilities

Email & Newsletter Performance Ownership

• Own end-to-end newsletter strategy, publishing, and optimization
• Optimize subject lines, preheaders, layouts, CTAs, and content flow
• Maintain consistent, high-quality publishing schedules across all newsletters
• Review, QA, and approve all outgoing content before sending

 Monetization & Advertising Optimization

• Integrate ads natively within newsletters to maximize CTR and revenue
• Test ad placements, formats, and messaging without harming reader trust
• Analyze performance and continuously improve monetization strategy

Scaling & Team Leadership

• Collaborate closely with writers, AI tools, designers, and growth teams
• Build repeatable processes, guidelines, and quality standards
• Provide weekly performance insights and improvement recommendations
   

Requirements

• Strong experience in email marketing
• Deep understanding of email performance metrics: open rate, CTR, conversions, revenue per send
• Hands-on experience managing multiple email campaings at scale
• Comfortable using AI tools
• Strong editorial and layout instincts (formatting, hierarchy, readability)
• Excellent organization — able to manage 15–20+ newsletters simultaneously
• Strong QA mindset: zero tolerance for broken links, typos, or formatting errors
• High level of English: C1
   

Nice to Have

• Experience with platforms like Beehiiv, Substack, Ghost
• Experience working with ad monetization, sponsorships, or affiliate content
• Background in content-led growth or digital publishing
• Experience scaling multiple content brands or media products

Client

Our client is one of the world’s top 20 investment companies headquartered in Great Britain, with branch offices in the US, Asia, and Europe.

Project overview

The company’s IT environment is constantly growing, with around 30 programs and more than 60 active projects. They are building a data marketplace that aggregates and analyzes data from multiple sources such as stock exchanges, news feeds, brokers, and internal quantitative systems.

As the company moves to a new data source, the main goal of this project is to create a golden source of data for all downstream systems and applications. The team is performing classic ELT/ETL: transforming raw data from multiple sources (third-party and internal) and creating a single interface for delivering data to downstream applications.

Position overview

We are looking for a Data Engineer with strong expertise in DBT, Snowflake, and modern data engineering practices. In this role, you will design and implement scalable data models, build robust ETL/ELT pipelines, and ensure high-quality data delivery for critical investment management applications.

Responsibilities

• Design, build, and deploy DBT Cloud models.
• Design, build, and deploy Airflow jobs (Astronomer).
• Identify and test for bugs and bottlenecks in the ELT/ETL solution.

Requirements

• 5+ years of experience in software engineering (GIT, CI/CD, Shell scripting).
• 3+ years of experience building scalable and robust Data Platforms (SQL, DWH, Distributed Data Processing).
• 2+ years of experience developing in DBT Core/Cloud.
• 2+ years of experience with Snowflake.
• 2+ years of experience with Airflow.
• 2+ years of experience with Python.
• Good spoken English.

Nice to have

• Proficiency in message queues (Kafka).
• Experience with cloud services (Azure).
• CI/CD knowledge (Jenkins, Groovy scripting).

💡About Epom:

We are an ecosystem of ad tech solutions built for meaningful advertising. Our brand is an early adopter of programmatic and ad tech innovations. We entered the industry at its dawn and honed an ad serving technology to perfection.

Today, we produce solid pieces of ad technology to empower brands, agencies, and networks. We make ad tech accessible, transparent, and effective for our clients. On the other side, we are flexible, friendly, and value the human approach to the business.

📈Your Responsibilities:

-Communicate with Open RTB partners on a daily basis, providing assistance with their daily operations

-Analyze platform metrics and apply necessary optimizations to ensure growth of assigned accounts

-Create reports upon team request

-Assist customers in resolving technical issues in collaboration with the technical team

-Maintain warm and friendly relationships with all clients

🪄Your Experience & Skills:

-Fluent English skills;

-Strong analytical mindset and attention to detail

-Effective written and verbal communication skills

-Structured thinking and time management

-Teamwork and strong interpersonal skills

-Self-motivated and result-oriented with ability to work in a fast-paced environment

💎We offer:

🔹 Great team ready to assist and give feedback on any stage to celebrate great results together;

🔹 Ongoing opportunities and personal growth in a leading ad tech company;

🔹 Flexible working hours (start your day between 9:00 and 11:00);

🔹 Wellbeing program;

🔹 PE accounting support;

🔹 Paid vacation and sick leaves;

🔹 Social events;

🔹 Good salary in USD that matches your skills and experience.

🚀 About Grade.app
Grade.app is an ERP system for IT companies and digital agencies (10–500 employees) that helps manage finances, teams and operational processes all in one place.

We already have a steady stream of leads (from marketing, partners and outbound), and now we need someone to turn those leads into revenue.

🎯 Your main goal
Close deals and increase MRR:
→ run demos
→ identify needs
→ guide the client to payment
🔥 Your responsibilities
• Conduct demo calls with potential clients
• Qualify leads (understand who our ICP is)
• Identify business pain points and demonstrate the product’s value
• Close deals (subscription / contract / payment)
• Handle objections and ‘close the deal’
• Manage deals in the CRM (pipeline, statuses, forecasts)
• Handle inbound leads and follow-ups
• Collaborate with marketing and product teams
• Meet sales targets (MRR)
✅ Requirements
• English at B2+ level (a must)
• Sales experience (B2B / SaaS would be an advantage)
• Ability to make calls and confidently close deals
• Understanding of the sales funnel
• Ability to handle objections
• Energy and results-oriented
💡 Nice to have
• Experience selling SaaS / ERP / IT products
• Experience working with Western markets
• Experience with CRM (HubSpot, Pipedrive, etc.)
• Understanding of unit economics (MRR, LTV, CAC)
🎁 What we offer
• A steady stream of warm leads (no need to find clients from scratch)
• A product with clear value and growing demand
• Direct line of communication with the founder and quick decision-making
• High bonuses for closed deals
• Opportunity to quickly progress to Head of Sales
• Remote-first working model
💰 Compensation
• Fixed salary + % of closed deals (no cap)
• Bonuses for meeting and exceeding targets
📈 KPIs
• Closed deals (number and value)
• New MRR
• Conversion rate (demo → paid)
• Deal closure speed

We are building Grade.app — ERP system for IT companies to manage projects, finance, HR and operations in one place.

Now we’re looking for a Content & Community Manager who will help us build a strong global presence and turn content into real growth.

🔥 What you will do

Content & Distribution

* Create and publish content for:

 * LinkedIn
 * Reddit
 * Medium
 * Blog (SEO articles)
 * Twitter / Threads
* Write:

 * product posts
 * founder-style content
 * case studies
 * educational content for IT companies

🌍 Community & Growth

* Build presence in:

 * Reddit communities
 * IT forums
 * niche groups (outsourcing, agencies, SaaS)
* Start discussions, share insights, attract leads organically
* Engage with comments and build relationships

🤝 Partnerships & Expansion

* Find partners in different countries:

 * IT communities
 * agencies
 * consultants
* Launch:

 * webinars
 * joint posts
 * partner content campaigns

🧠 Content Strategy

* Identify what content works and scale it
* Generate new ideas based on:

 * trends
 * competitors
 * customer pain points

🎯 What we expect

* Strong English (B2+ / C1)
* Experience in:

 * content marketing
 * social media
 * or community building
* Understanding of:

 * IT / SaaS / outsourcing market
* Ability to:

 * write simple, clear and engaging content
 * think like a founder, not just a copywriter
* Proactive mindset — you don’t wait for tasks, you create them

💡 Big plus

* Experience with Reddit / Medium growth
* Experience in SaaS
* Understanding of IT business models (outsourcing / product)
* Ability to generate viral content

🚀 What you’ll get

* Work directly with founders
* Build global presence for a fast-growing SaaS
* Freedom to experiment with content and growth
* Real impact on product growth

💥 Why this role matters

We don’t need “just content”.

We need someone who can turn content into:

→ leads
→ partnerships
→ brand awareness
→ growth

🚀 About Megadev

Megadev is an international IT company that helps clients strengthen their teams through the outstaffing of developers and digital specialists.

We work with European and international clients and are currently strengthening our account management team to systematically develop existing clients and increase revenue.
🎯 Your main goal
To develop Megadev’s existing clients:
→ stay in touch with them
→ help them grow
→ identify opportunities to expand our partnership
🔥 Your responsibilities
• Communicate regularly with current clients (Zoom / Meet / Slack / email)
• Conduct check-in calls (every 2–4 weeks)
• Identify new client needs (new roles, replacements, team scaling)
• Upsell and cross-sell specialists
• Monitor client satisfaction and prevent churn
• Be the “first point of contact” for the client
• Work closely with recruitment (forward candidate requests)
• Maintain the CRM and record all interactions
• Provide feedback to the team (delivery / recruitment)
✅ Requirements
• English at B2 level (must-have)
• Good communication skills and the ability to build relationships
• A desire to develop in account management / sales
• Willingness to communicate extensively with clients (this is a core task)
• Basic understanding of IT (what a developer is, roles, etc.)
• Organised and responsible
💡 Nice to have
• Experience in sales / account management / support
• Experience in IT outsourcing or an agency
• Understanding of hiring processes (how developers are recruited)
🎁 What we offer
• Working with international clients
• Fast growth to Middle Account Manager / Sales Manager
• Transparent bonus system for upselling
• Training (scripts, processes, support from the team)
• Influence on the company's revenue
📈 KPIs
• Number of client communications
• Client retention
• Account growth (upsell revenue)
• Number of new positions from existing clients

Translated with DeepL.com (free version)

We respond to every candidate. Your application will not be ignored.

Please write why you would like to work together.

If you see this vacancy in several weeks/ month - write anyway, we often hire people of different levels.

The main information (if you don't like reading long descriptions)

• fully remote - you need to get dressed just for occasional boring meetings
• full-time
• strong QA Team
• experience: 0-1 year
• English: B1+
• start date: as soon as possible
• number of people needed: 3
• long-term cooperation: we want you to work with us for as long as you can :)

About Us

This position is a direct contract with a leading UK company.

The Company builds B2B legal technology that helps law firms deliver faster, higher-quality work.
The Company’s platform streamlines legal workflows involved in a niche area of law so lawyers can accelerate drafting, negotiation, and compliance at scale.

Tech highlights (as if it’s important for a QA position) - we operate a single-tenant SaaS architecture hosted on AWS across multiple regions, built with a modern stack: Python/ Django 6, React 18/TypeScript, PostgreSQL, Redis, Elasticsearch/ OpenSearch, S3, ECS, and Lambda. 

Our teams work in Agile Scrum squads, supported by strong CI/CD, IaC (Terraform/ Terragrunt), and security-first practices (SOPS, KMS).

It’s only a web application, no mobile.

About Team

At the moment, our team is  mainly located in Europe - Developers, Manual QAs, Automation QAs, Project Managers, UI/UX Designers, DevOps Engineers.

We value:

• speaking up (good ideas are welcome)
• growth (we’ll help you get there)
• learning & innovation (we like experiments that don’t break Prod)

About You

• have up to 1 year of experience in QA or relevant practical training (courses, internships, or personal projects)
• see bugs where other people don’t
• understand the basics of best practices in the QA process, testing, and test cases management
• want to work with test cases and auto tests
• have a stable internet connection. Start your response with "net"
• have an understanding of API testing

It would be cool if you also

• have basic knowledge of Gherkin
• have basic SQL knowledge

Your tasks will mainly be

• rigorous testing
• bug reporting
• creating/ updating test cases
• reviewing auto tests results

The hiring process

• screening questions (10-15 mins)
• a test assignment (up to 90 mins)
• a job interview with the Head of QA (1-2 hours)
• possibly a job interview with CTO (30 mins)

Our benefits

• environment where you can learn a lot (strong QA team + challenging product and tasks)
• possibility to work from any place in the world as long as you have an internet connection and a laptop
• professional trainings, conferences, and certifications covered by the company

Our culture

• no micromanagement
• no bureaucracy (well, almost :)
• no useless tasks
• satisfaction from work
• work-life balance
• respect & trust
• support

Q&A

Is there a contract?

- Yes, we sign a contract

Is it a monthly fixed-priced or hourly-based payment?

- Monthly fixed-priced

Do you hire people for several months?

- No, it's a long-term position (can be 5+ years)

What testing will I need to do?

- Mainly functional, UI, usability, integration, API; smoke, regression

What tools do you use?

- Mainly Xray, Jira, Confluence, Slack, Zoom, Gsuite, Postman, or similar for API testing

Do you have auto tests?

- Yes, we have auto tests written using Python, Playwright, pytest, GitHub actions, and Allure reports

Is it possible to change the position to Automation QA in the future?

- Yes, we support moving to Automation QA or any other direction if you're interested (PM, UI/UX, etc.)

What rate will I have?

- We usually ask for a desirable rate and then offer a position to people who have the best rate/ skills ratio. Over time, your rate will increase multiple times with good performance

Do you provide laptops/ devices?

- For now, no. This is considered by management in 2026

Is there a min/ max hours limit for a month?

- We're looking for full-time candidates, so preferably not less than 160h per month

What language do you use?

- English/ Ukrainian/ rus is used for communication. English - for documentation, bug reports, test cases, etc.

Oh, may I ask more questions?..

- Yes :)

Ready to level up your career? 

Playtech's GPAS unit is looking for an experienced Scala Developer with excellent engineering skills.

Your influential mission. You will...  

• Participate in software design, development, refactoring, support, and code reviews to maintain high development standards.
• Collaborate with platform teams to deliver great results.
• Work autonomously on your tasks with little or no supervision.
• Optimize the platform to achieve maximum throughput and scalability.
• Be proactive and go beyond expectations.

Components for success. You...

• Bring at least 3 years of hands-on experience developing server-side applications in Scala.
• Have a strong working knowledge of Scala (preferably Scala 3) and SBT (Scala Build Tool).
• Demonstrate solid experience with Pekko/Akka, including HTTP, Actors, Cluster, Persistence, Streams, and connectors.
• Possess a strong understanding of the JVM, data structures, and algorithms.
• Exhibit excellent knowledge of parallel and concurrent programming principles.
• Have practical experience building high-scale, distributed systems with complex interfaces and integrations.
• Think like an engineer - taking ownership, driving solutions forward, and continuously improving systems and processes.
• Demonstrate exceptional problem-solving skills and critical thinking.
• Show a willingness to document solutions and actively share knowledge with colleagues.

• Communicate clearly and effectively in English.

   

You'll get extra points for...

• Previous experience in the iGaming domain.
• Experience working with Typesafe Config.
• Hands-on experience with Couchbase or other document-based NoSQL databases.
• Familiarity with AWS services such as S3 and DynamoDB.
• Experience using Play JSON.
• Proficiency with ScalaTest for testing.
• Experience with containerization and orchestration tools such as Docker, Nomad, or Kubernetes.
• Confidence working in Linux environments.

Thrive in a culture that values...   

• A friendly, cooperative, and goal-oriented team of experienced professionals.
• Clear goals and a results-driven environment.
• Open communication, knowledge sharing, and mutual support across teams.
• Initiative-taking and a confident approach at the workplace.
• Collaborative and supportive culture as well as stable long-term career opportunities.
• Global scope and inclusive working environment where you can engage with diverse teams and perspectives.
• Constant learning and development opportunities and professional growth programs.

• An active lifestyle and mental well-being supported through sports classes, master classes, and monthly well-being activities.

   

GPAS UNIT

We invite an experienced Scala Developer to become a part of Playtech as a new member of the GPAS product team. Gaming Platform as a Service aka GPAS is Playtech’s exclusive distributed games delivery platform that currently has more than 1000 games running on it. GPAS is a highly accessible, multi-tenant, scalable, distributed and event-driven system written in Scala with the help of the Akka framework. We use Couchbase as a hot storage and AWS S3/DynamoDB as our cold storage to ensure we can handle nearly a billion transactions per day. We have a complex solution that provides capabilities to run various types of online casino games. We adopt Scrum methodology to deliver new features on time.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group - a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We’re currently expanding our team for one of our partners, and looking for a Customer Support Representative (Junior+ level) to join our international customer care team.

If you enjoy fast-paced communication, can multitask, and stay attentive while handling multiple chats, this role is for you!

Required experience and skills:

• 6+ months of experience in Customer Support or any customer-facing role;
• English level — B2+ (C1 preferred);
• Strong written communication skills;
• Computer literacy and fast typing skills;
• Basic knowledge of Excel;
• Ability to multitask and handle multiple chats simultaneously.

Soft skills:

• Strong attention to detail;
• Motivation and willingness to learn;
• Good communication skills;
• Ability to stay consistent and professional in communication.

Your future responsibilities:

• Handle customer interactions via chat (90%) and email (10%);
• Provide timely and high-quality support;
• Follow internal guidelines and processes;
• Maintain professionalism in all customer interactions.

Performance expectations (first 6 months):

• QA score — 40 points;
• Weekly performance evaluation.

Work schedule and conditions:

• Shift schedule: 2/2;
• 12-hour shifts with 1-hour break;
• Working hours:
  • 07:00–19:00 (day shift)
  • 19:00–07:00 (night shift) — Latvian time;
• Time tracker: yes;
• Contract: 3 months with possibility of extension based on performance;

Training:

• Duration: minimum 2 weeks;
• Schedule: 10:00–17:00 Latvian time;
• Includes meetings, self-study, and practice sessions;
• Pre-training NDA required.

Start date: May 4

Why join:

• Opportunity to work in a dynamic international environment;
• Fast-paced project with real-time customer communication;
• Chance to establish a long-term partnership based on high performance.

Recruitment process:

1. Intro call with TA Specialist;
2. Test assignment + typing test — (2 hours);
3. Interview with Hiring Manager;
4. Final interview (bar-raiser) with the client.

Join EverHelp and become part of a team that delivers high-quality customer experience worldwide!

📍Kyiv, Ukraine

Trust Sourcing is a fast-growing IT outstaffing company with great ambitions. We operate in a very competitive market so every day we are looking for opportunities to be better. To be faster. Having a lot of ideas we are very open to fresh ones.

We are looking for an experienced and proactive Recruit Team Leader who can drive hiring initiatives, optimize recruitment processes, and support the company’s growth through effective talent acquisition.

Responsibilities:

• Manage, coach, develop and motivate a team of Recruiters.
• Develop recruitment policies to inform the rest of the organization.
• Conduct regular 1:1 meetings with the members of the Recruitment team, conduct the evaluation process.
• Collaborate closely with the Hiring managers to ensure that the team meets hiring targets and provides a great hiring experience.
• Drive innovation and be keen to explore and assess new processes, programs, and tools when needed.
• Track and analyze key recruitment metrics, prepare regular reports, and identify opportunities to improve team productivity and hiring efficiency.
• Act as a strategic partner to department team leaders and CEO, aligning hiring strategies with business needs and ensuring effective collaboration throughout the recruitment process.

Requirements:

• At least 3 years of working experience in the related field (Sourcer, Recruiter, Talent Acquisition Specialist).
• At least 1 year of work experience as a manager of the team.
• Good English speaking and writing skills (upper-intermediate and higher) is a must.
• Good MS Office (Word, Excel, Outlook) knowledge.
• Management and leadership skills.
• Strong analytical and communicative skills.
• Attention to detail and problem-solving skills.
• Organized, multitasking, responsibility, willingness to learn.
• Being a pro-active, positive-minded team-player.
• High skills of business communication and business correspondence.

What we offer:

• Stable workload with clear responsibilities.
• Fair compensation package + bonuses.
• Office in the Kyiv center.
• Accounting coverage, professional courses.
• Medical Insurance.
• A collaborative environment where everybody is happy to help.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

We’re currently expanding our team for one of our partners, and looking for a Customer Support Representative (German Desk, Middle level) to join our international customer care team.

If you enjoy helping customers, can dive deep into requests, and stay calm, empathetic, and professional — this role is for you!
 

Required experience and skills:

• 6+ months of experience as a Customer Support Representative;
• German — C1+ (both written and spoken, close to native);
• English — B2–C1;
• Excellent verbal and written communication skills;
• Strong empathy, emotional intelligence, and active listening skills;
• Ability to stay focused under pressure and handle multiple requests simultaneously;
• Attention to detail and ability to deeply analyze customer requests;
• Proficiency in MS Office, ticketing systems, and email management tools.

Your future responsibilities include:

• Resolving all inbound and outbound support requests according to internal guidelines;
• Providing customer support via e-mail, chat, and phone;
• Escalating tickets to mentors and team leaders when needed;
• Maintaining high-quality standards in every customer interaction;
• Giving feedback on processes and sharing ideas to improve customer satisfaction.

Performance expectations (first 6 months):

• Minimum 50 points per hour (PPH) per shift
  (1 e-mail = 1 point, 1 chat or call = 2 points);
• Strong focus on quality and detailed handling of customer requests.

Why EverHelp:

• Work in a dynamic international environment with interesting customer requests;
• Opportunity to collaborate with European markets and clients;
• 20 paid vacation days;
• 10 paid sick leaves (medical confirmation required);
• Wellness & Educational Bonus;
• No time tracker;
• Contract-based cooperation;
• Trial period — 3 months;
• Flexible shifts:
  • 08:00–16:30 CET (30-minute break)
  • 08:30–17:00 CET (30-minute break)

Career growth opportunities:

• Quality Control Agent;
• Customer Support Team Lead.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment (2 hours to complete);
3. Interview with Hiring Managers;
4. Final 30-minute interview with the client.
   
   Join EverHelp and become part of a team that turns customer service into an art!

WeAreBrain Looking For

Technical Project Manager (Middle) who is passionate about digital innovation and project execution. The ideal candidate is a highly organized, detail-oriented individual with strong communication skills and a proactive mindset. You should be comfortable working in a fast-paced environment, managing multiple projects, and collaborating with cross-functional teams. If you enjoy problem-solving, optimizing processes, and ensuring projects are delivered successfully, we’d love to hear from you!

Important!

This role involves some travel to the Netherlands to collaborate closely with the client, run in-person consulting sessions at the WeAreBrain office in Amsterdam, and occasionally visit the client’s office. Candidates must have the flexibility and ability to travel within Europe.

Job Requirements

Mandatory:

• 3+ years of experience as a Project Manager in IT, software development, or digital product environments.
• Strong knowledge of project management frameworks and Agile methodologies (Scrum, Kanban).
• Experience with project management tools such as Jira, Confluence, or similar.
• Excellent communication and stakeholder management skills.
• Strong problem-solving abilities and a proactive approach to challenges.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Experience working with cross-functional teams, including developers, designers, and business stakeholders.
• Strong organizational skills and attention to detail.
• Experience managing remote or distributed teams
• English level: Upper-intermediate or higher.

As a Plus:

• Understanding of software development processes and lifecycle.
• Familiarity with UX/UI design workflows.
• Experience working with different cultures and international teams

Your Responsibilities

• Oversee the planning, execution, and successful delivery of digital projects.
• Collaborate with clients and internal teams to define project scope, goals, and deliverables.
• Create and manage project timelines, ensuring all milestones are met.
• Identify risks and implement mitigation strategies to prevent project roadblocks.
• Facilitate Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives.
• Ensure clear and transparent communication across teams and stakeholders.
• Monitor project performance and suggest improvements for efficiency.
• Drive continuous process improvement within the team and organization.

What We Offer

• Competitive salary depending on your experience with a comprehensive benefits package, which includes a monthly €50 stipend to cover work-from-home expenses and an allocation of 25 vacation days.
• After one year, WeAreBrain offers access to a Team Reward Program for all employees.
• Innovative Exploration: Seize the chance to pioneer your department, venturing into uncharted territories and experimenting with fresh ideas that push boundaries
• Entrepreneurial: Immerse yourself in a true entrepreneurial environment where every team member is an owner.
• Remote Work Flexibility: Our team has the freedom to work remotely, allowing you to achieve a healthy work-life balance that suits your preferences.
• Professional Growth: We value your growth. Take advantage of diverse opportunities and resources designed to nurture your professional development.
• A creative and dynamic work environment.

We are looking for an executive assistant to support the leadership of a high-performing IT company. If you're comfortable working in a dynamic environment, have excellent organizational and communication skills, and are looking for a long-term, remote B2B collaboration — we’d love to connect.
 

Who are we?

We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy. We champion a flexible, pragmatic approach over rigid, static processes. While our roots and primary team are in Ukraine, we collaborate with top talent from various labor markets. We specialize in demanding fields like AI Engineering, Computer Graphics, and advanced interactive web development, blending performance, security, and innovation into every project. We are deeply invested in the growth of our team members, believing that a person's ability to learn and their openness to feedback are the true keys to long-term success. We are proud to turn promising interns into strong, long-term specialists. Our team thrives on solving hard problems and doing the heavy lifting so our clients don’t have to.
 

Workload

• 40 hours per week. Remote work. Hourly pay.
   

Responsibilities

• Analyze and organize information for clarity and actionability
• Assist in the coordination of team operations and workflows
• Structure workspace and digital tools to boost team productivity
• Help organize online/offline team events and meetings
• Support daily executive communication, follow-ups, and research
• Handle internal documentation, task systems, and call logistics
• Respond to or initiate calls, when needed
• Support task execution based on scripts or dynamic instructions
   

🛈 Note: You won’t be responsible for every item above — exact responsibilities will be tailored to your strengths and experience.
 

Required Skills

• Ability to structure information and streamline workflows
• Strong multitasking and prioritization skills
• High emotional intelligence and communicative clarity
• Critical thinking and reliability
• Strong desire to learn and grow intellectually
• Tech-savviness and readiness to master new tools
• Intermediate+ level of English (written and spoken)
• Experience with: Notion, Google Docs, Sheets, Calendar, Telegram, and other digital tools
• Ability to “read between the lines” and act proactively
• Long-term commitment and alignment with our values
   

Preferred Qualifications

• Previous experience as executive assistant, administrator, or in customer support
• Experience working in tech or fast-paced remote teams
   

What you get

• Fully remote collaboration with flexible hours
• A demanding yet supportive environment of A-players
• Direct feedback and help with planning your growth
• Freedom from local market limitations — work in the global economy
• Regular compensation reviews
• Ongoing improvement of English skills
• Corporate learning sessions and access to internal training materials
• Long-term collaboration based on a 2-year B2B contract, reflecting our mutual investment in growth and success