Jobs

About your key responsibilities and impact:

• Reproducing, analyzing, and evaluating requests to resolve or escalate incidents as needed;
• Monitoring product status and involving responsible teams in urgent or critical situations;
• Collaborating closely with other departments to ensure timely and effective issue resolution;
• Overseeing SLA compliance for request and incident resolution, escalating unresolved cases appropriately (to providers, L2, or another unit);
• Responding to questions from regional customer support teams about various player issues.

Essential professional experience:

• At least 1 year of experience in client support.
• Intermediate+ English level; 
• Fluent in Ukrainian or Russian.
• Familiarity with back-office systems, especially within gaming companies (a significant advantage).
• Basic understanding of live gaming rules (e.g., baccarat, blackjack, Crazy Time, Monopoly).
• Proficient in using Jira, Jira Service Management, and Zendesk.
• Strong multitasking and dynamic prioritization skills.
• Excellent communication (written and verbal), analytical thinking, and problem-solving abilities.
• Experience with monitoring and alerting tools.
• English language proficiency at Intermediate level or higher.

Desirable skills and personal features:

• Willingness and ability to work in shifts, including night shifts.

Work Schedule: (2-on / 2-off, 12-hour shifts with night rotation).
 

What we offer:

Benefits Cafeteria:

• Sports compensation;
• Medical coverage;
• Psychological support;
• Home-office coverage. 

Work-life:

• Remote work, Coworking compensation;
• Childcare budget;
• Maternity leave;
• Paternity leave;
• Additional 2 days for family events. 

Our GR8 Culture:

• Open feedback and transparent direct communications;
• Growth and development: better every day;
• High tolerance to experiment and mistakes;
• Supportive friendly environment.

Leading manufacturer of car security systems that is actively expanding in the international market. We are looking for technical support specialists with excellent foreign language skills to work remotely to help our customers, partners and installers configure and integrate our security systems.

Responsibilities:
Advising installers, partners, and customers on the compatibility  security systems with cars, their installation, and configuration.
Providing technical support through various communication channels (phone, email, chat).
Ensuring a high level of service and prompt resolution of customer requests.

Requirements:
Fluency in Spanish (at least C1 level).
Excellent communication skills and ability to explain technical aspects in a clear manner.
Experience in technical support / service desk or related field will be an advantage.

Working conditions:
Shift work: 08:00-16:00 or 15:00-22:00 - five-day work week.
Work schedule in accordance with the Brazilian or Mexican time zone, depending on the language proficiency.
Competitive salary in accordance with market standards and the candidate's experience.

Leading manufacturer of car security systems that is actively expanding in the international market. We are looking for technical support specialists with excellent foreign language skills to work remotely to help our customers, partners and installers configure and integrate our security systems.

Responsibilities:
Advising installers, partners, and customers on the compatibility  security systems with cars, their installation, and configuration.
Providing technical support through various communication channels (phone, email, chat).
Ensuring a high level of service and prompt resolution of customer requests.

Requirements:
Fluency in English (at least C1 level).
Excellent communication skills and ability to explain technical aspects in a clear manner.
Experience in technical support / service desk or related field will be an advantage.

Working conditions:
Shift work: 08:00-16:00 or 15:00-22:00 - five-day work week.
Work schedule in accordance with the USA time zone, depending on the language proficiency.
Competitive salary in accordance with market standards and the candidate's experience.

Intent Solutions Group is focused on providing the product operations, design, development, testing, and continuous delivery services needed within a technology-focused organization in support of rapid innovation and the creation of advanced software products.
 

At ISG we are helping our clients build the computing platforms of the future by leveraging IoT devices and modern cloud architectures. We are doing this in areas such as Robotics (UAVs, Drones), Healthcare, IoT, and Digital Media.
 

Our client is a global leader in video and multimedia solutions, trusted by top financial institutions. Their advanced technologies enable secure, high-quality video communications from one-on-one meetings to large-scale virtual events supporting critical operations across the financial and investment sectors. We support the delivery of seamless live streams, webinars, and investor events worldwide, ensuring flawless execution and exceptional content quality.

 

What’s the job?

 

As a Support Analyst, you will manage and execute virtual meetings, live broadcasts, and online events. This is a hands-on, client-facing role requiring strong technical skills, attention to detail, and a commitment to excellent service delivery.

You’ll work closely with international teams and clients, ensuring every event runs flawlessly from start to finish.
 

• Coordinate and run virtual events: webinars, livestreams, and investor presentations.
   
• Operate livestreaming platforms and manage all technical aspects.
   
• Communicate professionally with clients throughout the event lifecycle.
   
• Troubleshoot and resolve issues in real time, escalating when needed.
   
• Contribute to a supportive, collaborative global team environment.
   
• Adapt quickly to different event formats and client needs.
   
• Perform other duties based on business and regional requirements.
   

Requirements

Essential Skills:
 

• Ability to work effectively with US-based teams across global time zones (EMEA/AMER).
   
• Strong English skills (B2+).
   
• Confident with technology and quick to learn new tools.
   
• Excellent communication, organization, and problem-solving skills.
   
• Strong multitasking abilities and time management.
   
• Independent and reliable, yet collaborative within a remote team.
   
• Professional, client-focused, and adaptable under pressure.
   

Will be plus:
 

• Experience in virtual event production or management.
   
• Familiarity with platforms like OBS, Wirecast, Zoom, or Twitch.
   
• Basic knowledge of video/audio equipment setup.
   
• Understanding of digital media and livestreaming workflows.
   

What You’ll Get
 

• Work in a flexible, globally distributed Agile team.
   
• Collaborate with high-profile clients using cutting-edge tech.
   
• Access to continuous learning and training resources.
   
• Gain cross-industry expertise in virtual media and cloud-based delivery.
   
• Clear path for career progression with potential to grow into Assistant Project Manager and Project Manager roles.
   

Benefits

• You will enjoy working in a flexible, Agile, and multinational environment to drive improvements to our customers’ solutions, design and develop new cloud services and software solutions.
   
• Your skills and experience can be applied to build state of the art software products. 
   
• You will definitely gain access to continuous learning opportunities and ensure the constant expansion of your skill-sets through working with top global players in technology scene.
   
• ​We provide you a wealth of opportunities to serve as an AWS domain expert and gain deep cross-industry expertise within our expanding customer portfolio.
   

We are looking for a goal-oriented, punctual, diligent, committed and decent person to join us for documents verification position remotely.

Responsibilities:

Manage large amounts of incoming requests and documents

Provide accurate, valid and complete information for AI system by using the right methods/tools

Become a product expert and provide documentation updates to our knowledge base

Contribute and share ideas to decrease the workload and improve the quality & speed of teamwork

Working schedule: 

5 working days a week from 18.00 to 02.00 and two days off (UA time zone)

Requirements

Professional:

Intermediate/Upper-Intermediate written English

High typing speed

Basic understanding of reporting, escalation and follow up procedures

Strong communication & interpersonal skills

Ability to multi-task, prioritize, and manage time effectively

Personal:

Attentive to details

Stress resistance

Tech-savvy

Ability to work independently

Enjoy working in a fast-paced environment

Will be a plus:

Customer service skills and experience (especially 24x7 or night shifts)

Experience with CRM systems (Zendesk, JIRA etc.)

Про компанію Zoral Labs

Zoral is a fintech software research and development company. We were founded in 2004.

We operate one of largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products.

Our clients are based in USA, Canada, Europe, Africa, Asia, South America and Australia.

We are one of the world’s leading companies in the use of unstructured, social, device, MNO, bureau and behavioral data, for real-time decisioning and predictive modeling.

Zoral software intelligently automates digital financial products.

Zoral produced the world’s first, fully automated, STP consumer credit platforms.

We are based in London, New York and Berlin 

Про компанію Zoral Labs

Zoral is a fintech software research and development company. We were founded in 2004.

We operate one of largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products.

Our clients are based in USA, Canada, Europe, Africa, Asia, South America and Australia.

We are one of the world’s leading companies in the use of unstructured, social, device, MNO, bureau and behavioral data, for real-time decisioning and predictive modeling.

Zoral software intelligently automates digital financial products.

Zoral produced the world’s first, fully automated, STP consumer credit platforms.

We are based in London, New York and Berlin 
 

Сайт компанії:
https://zorallabs.com/company

Сторінка компанії на DOU:
https://jobs.dou.ua/companies/zoral/

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland.

We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we provide services to customers in over 130 countries. Our growing talent pool of over 2500 employees spans 45+ nationalities.

3Shape as an employer is committed to Ukraine. Our UA office was founded in 2006, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine. Among other actions, we support our contractors who are called to the military service, as well as care about our colleagues’ mental health by implementing different activities.

If you are looking for stability in your future, we are the right place for you.

About the role

You have technical interest and willing to join dynamic and innovative IT company? We are looking for a customer Support Consultant (Dutch and English) to join our energetic and multicultural team who will share our passion for solving problems and building strong relationships with our reselling partners and end-users around the world.

Areas of responsibilities:

• Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events.
• Managing support cases: collect all relevant information from customers, according to company's procedures and record this using company's CRM
• Interact with other departments and escalate customers feedback further

You should possess the following competencies:

• Customer oriented approach
• Good communicator with ability to ask and listen
• Strong verbal and writing skills in English, Dutch and Ukrainian
• Problem-solving and logical thinking skills
• Result oriented and stress resistant
• Aspiration to self-development and eager to learn
• Analytical, multitasking and empathetic skills

Being the part of us means:
— Meaningful work that helps to change the future of dentistry.
— Work in a unique professional, friendly and supportive environment.
— Constant professional growth and development.
— A healthy work-life balance.
— Possibility of flexible remote work.
— Comprehensive benefits incl. 24 working days of annual vacation; medical insurance; compensation of lunches; paid sick leaves and child sick leaves; maternity and paternity leaves etc.
— Good working conditions in a comfortable office (not open space!) near National Technical University “KPI”.
— A parking lot with free spaces for employees.
— Occasional business trips to Western Europe.
— Opportunity to become a part of the success that 3Shape has created over the past 22 years.

Want to join us and change the future of dentistry?

We are looking for a Technical Support Team Lead to drive the development and optimization of support operations within a fast-growing FinTech product. This is a key role focused on delivering process efficiency, mentoring a small team, and maintaining high service quality in a business-critical environment.

Key Responsibilities:

• Oversee and structure the day-to-day work of the technical support team
• Work hands-on with support queries and system tasks, ensuring resolution and process clarity
• Onboard, train, and manage support specialists, ensuring quality and performance
• Collaborate with the Business Development team to streamline merchant-related workflows

• Monitor and optimize internal support processes and documentation

   

Requirements:

• Proven experience in a Tech Support role within a FinTech or payments environment
• Strong understanding of payment infrastructure, including routing, merchants, chargebacks
• Experience working with ticketing systems and operational tools
• Ability to manage routine and sometimes repetitive workflows with high attention to detail
• Previous experience mentoring or managing a small team (1–2 people)
• Clear, structured communicator with a hands-on attitude
• Strong English communication skills (spoken and written)

Nice to Have:

• Experience as a Senior Support Specialist looking to transition into a lead role
• Experience building SOPs and internal documentation from scratch
• Background in working with crypto and banking-related support tickets
• Structured mindset, process-oriented thinking, and calm under pressure

Benefits:

• 23 days of paid time off + 12 paid sick days
• Additional vacation days
• Public holidays according to Spain HQ (Barcelona)
• Co-working reimbursement up to €200/month
• Private health insurance (after probation)
• Annual well-being budget up to €500
• Annual learning & development budget up to €500

Investing.com, the leading global financial news & data platform, is on the lookout for a Support Specialist to join our dynamic team and deliver exceptional service to both free and premium users.

What you’ll be doing:

• Provide top-tier user support for both free and premium subscribers across web and mobile platforms.
• Offer personalized assistance to premium users, acting as a trusted advisor and ensuring they maximize the value of our tools and resources.
• Develop in-depth expertise in our premium product offerings to efficiently resolve complex user queries.
• Conduct regular checks of the platform, focusing on premium features, to ensure smooth and seamless operations.
• Collaborate closely with internal teams (Product, R&D, QA) to troubleshoot and resolve technical issues, minimizing user impact.
• Use your understanding of global financial markets to provide insightful support tailored to user needs.

What you’ll bring:

• At least 2+ year of experience in customer support, preferably within the financial sector.
• Strong technical proficiency with web and mobile platforms and the ability to quickly learn new tools.
• A proven track record of delivering exceptional support, with an emphasis on VIP or premium-tier service.
• Fluency in English (written and verbal) with excellent communication skills.
• Ability to manage multiple tickets or projects simultaneously, with effective prioritization and minimal supervision.
• Familiarity with website management and customer service best practices.
• High motivation, a proactive problem-solving mindset, and an eye for detail.
• Preferred experience in financial website management or closely related fields.
• Solid knowledge of financial markets, instruments, and trends, coupled with a willingness to stay updated.

Who we are:

Investing.com was founded in 2007 and now has over 250 employees worldwide. 

With 60 million monthly unique visitors, 4 billion page views, over 500 million sessions, and coverage of over 300,000 financial instruments, Investing.com is one of the top two global financial websites.

We provide unlimited access to cutting-edge financial market tools—real-time quotes and charts, customized portfolios, personal live alerts, calendars, calculators, and financial insights—completely free of charge.

In addition to global stock markets, we cover world indices, ETFs, commodities, bonds & interest rates, cryptocurrencies, futures, and options. Investing.com strives to be a one-stop shop for traders and investors, with apps available on multiple platforms.

What we offer:

• A chance to join one of the leading financial markets platforms worldwide.
• Challenging assignments in a fast-paced, international environment.
• Excellent benefits and a high-energy working atmosphere.
• Opportunities for professional growth, creativity, and proactive contributions.
• A supportive team culture that values initiative, attention to detail, and collaboration.

As with all Investing.com positions, we’re looking for someone self-motivated, meticulous, and resourceful, with the ability to work both independently and as part of a team.

Check out openings on our career website: https://www.investing-careers.com/

Our Privacy Policy:

Your resume and information will be kept confidential.

Sempico Solutions is an innovative international Telecommunication player providing customers with different telecom services such as: A2P, P2A SMS services, offering omnichannel communication with end users, as well as proprietary software.  We are currently looking for a Technical Support Specialist with experience in telecom (ideally in an SMS hub or provider) to join our growing team.

We offer:

• Opportunity to work remotely.
• Convenient work schedule: Monday to Friday, from 9:00 to 18:00 (with a 1-hour lunch break).
• Competitive salary with a fixed base and performance-based bonuses.
• Step-by-step onboarding and training process.
• Internship and training at the company's expense.
• Career development opportunities.
• Collaboration with global international brands and partners.
• Chance to improve your English skills.
• A cohesive and friendly team — everyone you’ll work with is responsible, hardworking, progressive, and fun. We value common sense and a good sense of humor. No bureaucracy — we’re all on a first-name basis.
  
   

Our ideal candidate should have:

• Fluent Ukrainian, and English at B2 Upper Intermediate level or higher (both spoken and written).
• Ability to clearly express thoughts, especially in written communication.
• Responsibility, honesty, and punctuality.
• A strong client needs analysis skills and the ability to select effective technological solutions.
• Structured thinking, high self-organization, attention to detail, excellent communication and teamwork skills.
• Self-motivated and result-oriented.
• Basic knowledge of network protocols (TCP/IP, HTTP, DNS).
• Basic knowledge of Linux command line.
• Preferred: Familiarity with SMPP protocol basics. 
• Be technically equipped — our work requires being online during working hours regardless of power outages. Reliable internet connection and charged equipment are a must!

Main Responsibilities:

• Provide timely and professional technical support to clients and partners via email, ticketing system and other communication channels.
• Monitor SMS traffic delivery, troubleshoot message delivery issues and escalate to relevant teams when necessary.
• Analyze SMPP logs, and other system data to identify and resolve client issues.
• Assist clients with integration and interconnection processes, including SMPP, HTTP API.
• Maintain detailed records of support cases, actions taken, and resolution outcomes.
• Collaborate with internal teams (sales, routing, billing, operations) to ensure fast and accurate issue resolution.
• Stay up-to-date with system changes, platform updates, and new features relevant to messaging services.

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you?  

Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 

Professional skills: 

• Understanding of Web Technologies. 
• Experience in work with web applications, CMS. 
• Experience in basic Linux. 
• Manage and monitor systems to drive troubleshooting. 
• Good knowledge of HTTP and API. 
• Understanding of TCP/IP network stack. 
• Good communication skills. 
• Be able to work in shifts. 

General skills: 

• Intermediate English (reading/writing). 
• Experience in support. 
• Experience in administrating (troubleshooting, logs parsing, scripting etc.) will be plus. 
• Quick understanding and learning abilities. 
• Ability to work on several tasks in parallel. 

Responsibilities: 

• Sort, prioritize, track and route issues/tickets. 
• Must be able to report incidents, created by user or alarms with monitoring tools. 
• Be well versed in handling, escalating and resolving incidents within the L1 level. 

Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

About us:
 

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
 
Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
 
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
 
Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Professional skills: 

• Understanding of Web Technologies. 
• Experience in work with web applications, CMS. 
• Experience in basic Linux. 
• Manage and monitor systems to drive troubleshooting. 
• Good knowledge of HTTP and API. 
• Understanding of TCP/IP network stack. 
• Good communication skills. 
• Be able to work in shifts. 

General skills: 

• Intermediate English (reading/writing). 
• Experience in support. 
• Experience in administrating (troubleshooting, logs parsing, scripting etc.) will be plus. 
• Quick understanding and learning abilities. 
• Ability to work on several tasks in parallel. 
• Proficiency in Ukrainian (required).

Responsibilities: 

• Sort, prioritize, track and route issues/tickets. 
• Must be able to report incidents, created by user or alarms with monitoring tools. 
• Be well versed in handling, escalating and resolving incidents within the L1 level. 

Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

Hi, we’re BetCare 👋
 

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.
 

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.
 

WHO WE ARE LOOKING FOR 😎

We are seeking a highly motivated and organized VIP Manager

with at least an Advanced level of English proficiency and a minimum of 6 months of proven experience in a similar role in the Gambling niche. 

The ideal candidate has a proven track record in a similar role, excellent communication and troubleshooting skills, and a strong customer-focused mentality.

We value: respect, transparency, commitment, responsibility, and attention to detail.
We despise: dishonesty in any form, exaggerated snobbism, and unprofessional work ethics.

Main Responsibilities 🦾

• Build trust and maintain long-term relationships with high-value players through personalized communication and exceptional service.
• Drive player engagement through email, chat, and messenger platforms
• Boost player activity and retention by offering personalized bonuses, promotions, and exclusive deals.
• Monitor player behavior and activity to create individualized offers and memorable experiences.
• Work closely with CRM, Marketing, and Payments teams to ensure a seamless and premium VIP journey.
• Track, analyze, and report on key VIP KPIs, providing insights and suggestions for ongoing improvements.
  
   

A Few Musts ❗

• Proven experience as a VIP or Sales Manager in the iGaming industry.
• Strong command of English (C1 level); proficiency in German is a strong advantage.
• Outstanding communication skills, with a sharp eye for detail, empathy, and a professional tone.
• Resilience under pressure and confidence in managing high-value, high-demand clients.
• Solid understanding of bonus systems, KYC/verification flows, payment processes, and platform functionality.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet-friendly 🐶).
• Comprehensive onboarding program, which will help you to facilitate your seamless integration into projects and enhance your adoption of best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You're okay with the night shifts (23:00–07:00), they come with bonuses 💰
- You're calm under pressure and genuinely care about helping people
- Your English is strong — C1+ in both writing and speaking is a must

What you’ll get:
- 100% remote work — wherever you feel most productive
- Extra bonuses for night shifts
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

We are building a customer support team for our new project and are looking for a Customer Support Representative who is confident in both spoken and written German and English (B2 or higher).
 

You’re our ideal candidate if you:

• Are fluent in German (B2/C1 level);
• Have strong communication skills and are eager to learn, grow, and quickly grasp new information;
• Have previous experience in customer support (a plus, but not required).
   

What you’ll do:

• Provide support to German-speaking customers via incoming calls;
• Assisting passengers with airline ticket reservations (changes to reservations, cancellations);
• Ensure high-quality customer service and a positive user experience.
   

What we offer:

• Paid training;
• Stable and on-time salary (fixed pay + performance-based bonuses);
• Career development opportunities (within the project or in other company departments);
• Full-time employment;
• Work schedule: Monday to Friday, 10:00–19:00 (Kyiv time);
• Comfortable office or the option to work remotely (with a stable internet connection and backup power during outages);
• Supportive colleagues and a friendly, young team.

Out of the Box Systems is an IT company specializing in creating high-performance, secure, and reliable software solutions. We build software for various industries, including finance, healthcare, and gaming. We value our reputation and, therefore, build our team with top-tier specialists. Learn more about us on our website.

Key Responsibilities:
*Analyzing and processing information.
*Handling organizational matters.
*Organizing the digital workspace.
*Assisting with event organization.
*Administering workflows and coordinating the team's work.
*Answering calls and making outbound calls as needed.
*Interacting with team members, partners, and clients.
*Executing tasks assigned by the management.
*Working with instructions and scripts.

Please note: You will not be expected to perform the entire range of duties. Based on your experience and expertise, you will be assigned a subset of these responsibilities.

Requirements:
*Strong ability to structure information and processes.
*Excellent multitasking skills.
*A high level of empathy and strong communication skills.
*Critical thinking abilities.
*Transparency and reliability.
*A passion for learning.
*Adaptability and a quick grasp of modern digital tools.
*Upper-Intermediate (B2) or higher level of English.
*Digital literacy (experience with Notion, Google Docs, Google Sheets, *Google Slides, Google Calendar, Telegram, etc.).
*The ability to read between the lines.
*Dedication to our projects.

Nice-to-Have:
*Previous experience as an Executive/Personal Assistant, Administrator, or in a customer support role.
*Experience working in the IT industry.

What We Offer:
*A fully remote working environment.
*Opportunities to enhance your planning and productivity skills.
*A demanding but friendly environment working alongside A-players.
*Regular feedback and support in planning your learning and career growth.
*Independence from the local market and integration into the global economy.
*Opportunities to improve your English proficiency.
*Regular salary reviews.
*Corporate training and workshops for continuous professional development.