Jobs with public salary

We are looking for a Treasury Specialist to join our Finance team and take ownership of day-to-day treasury operations, including payment processing and control, bank account management, financial documentation, and cash flow monitoring.
While the role includes a significant operational component, as you grow into the position, you will also have the opportunity to contribute to budgeting, management reporting, and the automation of financial processes.
Work format: office-based in Limassol, Cyprus.

Responsibilities:

• Review payment requests, including payment details, purpose, supporting documentation, and required approvals.
• Process bank and cryptocurrency payments.
• Work with corporate online banking systems and bank accounts across multiple legal entities.
• Perform bank reconciliations and monitor account balances.
• Work with contracts, invoices, bank statements, and other payment-related documentation.
• Ensure financial data is accurate, consistent, and updated on time in the ERP system.
• Coordinate with payment initiators and the Finance team regarding payment approval and execution.
• Communicate with banks and payment providers on operational matters.
• Participate in the automation and improvement of treasury processes.
• Gradually take on additional responsibilities related to budgeting, budget control, and other Finance team activities.

Requirements:

• 1,5-2+ years of experience in treasury, finance, or a similar role.
• Good understanding of core treasury operations and payment processes.
• Hands-on experience with corporate online banking and bank payments.
• Experience processing cryptocurrency payments and working with crypto wallets.
• Understanding of payment-related documentation, including contracts, invoices, and other supporting documents.
• Confident Excel skills, including formulas, pivot tables, data processing, and reconciliation.
• Experience with 1C / BAS / BAF would be an advantage.
• Basic English sufficient for working with documents and handling straightforward business correspondence.
• Strong attention to detail, responsibility, and ability to meet deadlines.
• Ability to handle confidential financial information with discretion.

Nice to Have:

• Experience in iGaming, affiliate marketing, or a related industry.
• Experience working with multiple legal entities and/or jurisdictions.
• Experience working with international banks, EMIs, and payment providers.
• Experience supporting corporate bank account openings and KYC/compliance procedures.
• Exposure to budgeting and management reporting.

What we offer:

• Competitive compensation package with performance-based incentives
• Health Insurance compensation
• Sports benefits
• 21 working days of paid vacation per year
• 25 paid sick days annually — no doctor’s note required
• 3 additional paid days off per year for personal use
• Partial reimbursement for psychological support sessions
• $600 annual education budget

🚀 We’re Hiring: SDR

📍 Remote | Full-time
💰 $700–900 + bonus for signed contracts

About DevMood

DevMood builds modern web and mobile applications for international clients.

We’re looking for a proactive SDR / Lead Generation Specialist who can help us find potential clients, start meaningful conversations, and generate qualified opportunities through LinkedIn and other outbound channels.

What You’ll Do

• Find and research potential clients on LinkedIn based on ICP
• Create personalized outreach, manage follow-ups, and start conversations with prospects
• Qualify leads and identify potential business opportunities
• Book meetings with qualified prospects

• Track results in CRM

   

You Might Be a Fit If You:

• Have 1.5+ year of experience in SDR, Lead Generation, Sales, or Business Development
• Have hands-on experience with LinkedIn outreach and prospecting
• Have good English communication skills (B1+)
• Understand the basics of B2B sales and lead qualification
• Are proactive, organized, and result-oriented
• Can independently research companies and identify decision-makers

• Are proactive, self-motivated, and results-oriented

   

Bonus ⭐

• Cold email outreach experience
• Experience using AI to improve sales and outreach processes

Why Join DevMood?

• Work with international clients
• Fully remote work
• AI tools covered by the company
• Bonus for every successfully signed contract
• Free English-speaking club
• Collaborative team with room for initiative

• Opportunity to grow into a Sales / Business Development role

   

If you enjoy finding the right people, starting conversations, and turning cold prospects into real business opportunities - we’d love to hear from you.

CGS Team helps US clinics and law firms show up when their clients ask ChatGPT or Google AI who to go to. We need someone to call these businesses, get past the front desk and book meetings for our team.
 

What you'll do
- Cold-call US clinics and law firms from our lead lists
- Get past the receptionist to the doctor or owner: their email, a callback slot or a meeting
- Log every call in the CRM
- Review your calls with the CEO daily during your first weeks

Who we're looking for
- Spoken English you're comfortable using with Americans on the phone. An accent is fine, freezing up isn't
- Fluent Russian or Ukrainian: the team works in these languages every day
- You don't give up after the first "no"
- Cold-calling experience is a plus, not a must. We'll train you

Terms
- Mon–Fri, 16:00–21:00 Kyiv time (US morning)
- Fixed monthly pay + a bonus for every meeting that takes place
- Remote, contractor (ФОП or equivalent)
- First month is a ramp period with daily feedback
 

How to apply
Record 2 voice messages in English:
1. You're calling a plastic surgery clinic in Miami. The receptionist picks up. Your goal: get the doctor's email or a time to call back. Record your first 60 seconds.
2. The receptionist says: "We're not interested, thanks." Record what you say next.
 

Upload them to Google Drive (or any file link) and paste the link in your cover letter. Applications without recordings won't be reviewed.

We acquire casino players through email at volume. We need one person to own that channel end to end: data in, deposits out. This is a numbers job. Small team, direct access to the founder, budget for tools, no approval chains.

WHAT YOU'LL OWN

— List operations: validation, cleaning, dedup, suppression management, and geo segmentation across in-house and partner brand geos

— Deliverability at consumer scale: sending infrastructure, domain and IP rotation, warm-up, DMARC and one-click unsubscribe, complaint-rate control, inbox placement testing

— Offers and copy: short, offer-led emails per geo and per brand; testing subject lines, bonus angles and send timing 

— Routing logic: which segment goes to which brand, in what order, with what follow-up 

— Tracking and reconciliation: tracking links, postbacks, CPA vs revshare reconciliation against each brand's affiliate program 

— Reporting: separate views for data providers and for external sending partners, plus weekly numbers to us

MUST HAVE

— 2+ years running B2C email acquisition at real volume (100k+/month), with numbers you can state: delivery rate, complaint rate, registrations, FTDs, cost per FTD 

— Deliverability as a core skill. Gmail/Yahoo bulk sender requirements, DMARC, seed testing and inbox placement tools. You've recovered a burned domain, not just read about it 

— List operations: MillionVerifier / ZeroBounce / NeverBounce or equivalent, bounce and suppression handling, comfortable with large files 

— Affiliate mechanics: tracking links, S2S postbacks, and the difference between what a CPA deal pays and what it actually costs you 

— Consent and compliance awareness: unsubscribe handling, data provenance, geo and licensing restrictions, 18+ and responsible gambling requirements 

— iGaming or affiliate marketing background 

— Self-directed. You build the system, report weekly, don't need chasing

NICE TO HAVE

— Own sending infrastructure (SES, SparkPost, Mailgun, dedicated SMTP) 

— SQL or advanced Excel for list ops 

— Automation with n8n / Make / scripts

Benefits

- Remote

- Bonuses on performance

- No micromanagement and oppurtunity to build something
 

We acquire casino players through email at volume. We need one person to own that channel end to end. This is a numbers job. Small team, direct access to the founder, budget for tools, no approval chains.

WHAT YOU'LL OWN

— List operations: validation, cleaning, dedup, suppression management, and geo segmentation across in-house and partner brand geos

— Deliverability at consumer scale: sending infrastructure, domain and IP rotation, warm-up, DMARC and one-click unsubscribe, complaint-rate control, inbox placement testing

— Offers and copy: short, offer-led emails per geo and per brand; testing subject lines, bonus angles and send timing 

— Routing logic: which segment goes to which brand, in what order, with what follow-up 

— Tracking and reconciliation: tracking links, postbacks, CPA vs revshare reconciliation against each brand's affiliate program 

— Reporting: separate views for data providers and for external sending partners, plus weekly numbers to us

MUST HAVE

— 2+ years running B2C email acquisition at real volume (100k+/month), with numbers you can state: delivery rate, complaint rate, registrations, FTDs, cost per FTD 

— Deliverability as a core skill. Gmail/Yahoo bulk sender requirements, DMARC, seed testing and inbox placement tools. You've recovered a burned domain, not just read about it 

— List operations: MillionVerifier / ZeroBounce / NeverBounce or equivalent, bounce and suppression handling, comfortable with large files 

— Affiliate mechanics: tracking links, S2S postbacks, and the difference between what a CPA deal pays and what it actually costs you 

— Consent and compliance awareness: unsubscribe handling, data provenance, geo and licensing restrictions, 18+ and responsible gambling requirements 

— iGaming or affiliate marketing background 

— Self-directed. You build the system, report weekly, don't need chasing

NICE TO HAVE

— Own sending infrastructure (SES, SparkPost, Mailgun, dedicated SMTP) 

— Advanced Excel for list ops 

— Automation with n8n / Make / scripts

Benefits

- Remote

- Bonuses on performance

- No micromanagement and opportunity to build something
 

We are looking for experienced RoR Developer (2+ years) to train AI coding models.

This is not a classic software development role. You will work with real repositories and analyze AI-generated code, finding bugs, edge cases, architectural mistakes, and other failures that an experienced engineer would catch.

What you’ll do

• Work with anonymized real-world repositories.
• Review and test AI-generated code.
• Test and evaluate agentic coding models designed to perform complex engineering tasks at a senior developer level.
• Focus on creative problem-finding rather than traditional feature shipping. 

Requirements

• 2+ years of software engineering experience.
• Use AI tools (AI agents, Claude Code, Cursor, Codex or similar) in daily workflow.
• Ability to work independently.
• Strong debugging and code-review skills.
• Legacy-code experience is a plus.
• Education in Computer Science or a related field is a plus.
• English B1+.

You will be part of building better AI systems by helping improve the quality, accuracy, and reliability of the answers they provide.

About us

At Mr. Jeff AMZ, we have been helping Amazon sellers reinstate deactivated accounts and resolve account health issues for over 5 years.

We are growing quickly and are looking for an attentive and responsible Assistant Manager for Amazon Appeals to strengthen our team.

You will work closely with our senior Amazon account reinstatement specialist, who will act as your mentor and guide you through the basics of preparing appeals, analyzing cases, and understanding the Amazon appeal process.

Responsibilities

You will assist our appeal managers with Amazon reinstatement cases, including:

• Preparing appeals for Amazon Seller Performance and other Amazon teams;
• Analyzing Amazon notifications, client documents, and case details;
• Communicating with clients in English, both in writing and by phone;
• Contacting Amazon Support regarding ongoing cases;
• Organizing case information, documents, and updates;
• Working with the Amazon Seller Central interface.

We provide training on how to prepare appeals, so previous reinstatement experience is a plus but not required.

Requirements

• English level B2 or higher, both written and spoken;
• Basic understanding of Amazon policies and the Amazon Seller Central interface;
• Strong attention to detail — this is a key requirement for the role;
• Ability to work with written information and documents;
• Responsible and organized approach to tasks;
• Good written communication skills;
• Willingness to learn Amazon appeal and reinstatement processes.

Will be a plus

• Experience with Amazon seller accounts;
• Practical knowledge of Amazon account suspensions and reinstatement cases;
• Experience in customer support, account management, e-commerce, or written communication with clients;
• Experience writing appeals, reports, or official letters in English;

What we offer

• Сompetitive compensation, discussed individually based on the interview results;
• Remote work format;
• Support and mentorship from a senior Amazon account reinstatement specialist;
• Professional growth in the e-commerce and Amazon field;
• Support from experienced managers;
• Opportunity to develop expertise in Amazon account reinstatement.

How to apply

Please send your CV and briefly answer:

• What is your English level?
• Do you have any experience with Amazon?
• Have you worked with clients or written communication before?

Do you dream of creating pixel-perfect, creative designs for international products that actually change people’s lives, rather than “drawing pretty buttons for your portfolio”? 

Want to work on products from top companies that are actually used by millions of people? Then we’re on the same wavelength.

We’re a boutique design studio, Radiant https://dribbble.com/heyradiant , and while others are experiencing a slowdown, we’re growing and taking on new projects. 

We’re looking for a UI/UX Designer who creates great motion, is ready to take ownership, thinks like a product designer, and creates design that sells itself.

Meet our Founder

Hi, I’m Vlad - Principal Product Designer with over 10 years of experience building world-class digital products and design teams. I’ve worked with brands like Wix, DeviantArt, Intel, MoneyLion, Bolt, Subway and many more. I’m looking for an ambitious Middle UI/UX Designer who’s hungry to grow, take ownership, and push boundaries. Not someone who wants “just another job,” but someone who wants to become a true captain in UI/UX design.

Here’s the deal:

👉 As a part of our team you’ll learn faster than in any online course.

👉 You’ll get exposure to projects and challenges way bigger than in 90% of companies in the US, Europe and the Middle East.

👉 You’ll have me as a mentor who has successfully scaled designers just like yourself into Leads, Managers, and even Design Directors in top companies and startups.

I’ve spent 6+ years mentoring design teams, and the people I’ve hired are now leading departments and shaping products used by millions.

BTW, your secret word is «Luck». Use it wisely.

If you’re ready to level up, work on real challenges, and grow like crazy, this is your chance.

💼 What you’ll do:

• Create products from scratch to final design and prototype.
• Illustrate ideas through user flows, storyboards, and site maps.
• Work with our design system and continuously improve it.
• Manage multiple projects simultaneously.
• Create shots and cases for the team’s portfolio on Dribbble.
• Create UI layouts and prototypes.
• Create awesome animations (Figma, Jitter, AE, Lottie).
• Create digital products.
• Identify and solve UX pain points.
• Work with client feedback and bring designs to perfection.

Who we’re looking for:

• You’ve already worked as a UI/UX Designer / Product Designer and have a portfolio (including motion) that proves it.
• Figma is like Spotify for music: you can’t live without it.
• You can quickly build interfaces like LEGO using ready-made components.
• You create wireframes (low-fi) and understand the Atomic Design approach.
• You know iOS and Android guidelines and popular UI/UX patterns.
• You know how to work with AI (Figma AI, Jitter AI, and others) to speed up your work and analyze data, design, and hypotheses.
• You have a strong visual taste and create stylish UI that stands out.
• You can communicate effectively, defend your ideas, and work both as part of a team and fully autonomously.
• You’re ready to work in a dynamic startup environment.

It’s a plus if you have:

• Experience in FinTech, e-commerce, creator services, Web3, or mobile applications.
• Completed design courses.
• Education in design / IT / marketing / related fields.

💰 What we offer:

• 100% remote: work from anywhere in the world.
• 8-hour working day (10:00–18:00 CET).
• Salary $650–$700 (fixed + KPI bonuses) depending on interview results.
• Corporate English and soft-skills training.
• Weekends, vacation, and sick leave on an individual basis.
• Design mentorship.
• Design and animation courses.
• Projects that will help you grow as a specialist.

Hiring process:

1. Fill out a short form to get to know you and review your portfolio.
2. Test task (~5 hours to complete; paid as a full working day for the candidate we sign an offer with).
3. HR interview.
4. Interview with the Founder.

Responsibilities

• Develop and maintain modern web applications and user interfaces;
• Turn UI/UX designs into responsive and interactive frontend experiences;
• Build reusable, scalable, and well-structured components;
• Connect frontend applications with APIs and backend services;
• Improve application performance, usability, and reliability;
• Identify and fix bugs and frontend-related technical issues;
• Ensure a consistent experience across different browsers and devices;
• Work closely with backend developers, designers, and product managers;
• Participate in code reviews and contribute to technical decisions;
• Continuously improve existing features and frontend architecture.

Requirements

• 2+ years of professional experience in frontend development;
• Professional experience with one or more frontend technologies such as JavaScript, TypeScript, React, Vue.js, Angular, Svelte, HTML, CSS, or similar technologies;
• Strong understanding of modern web development principles;
• Experience building responsive and user-friendly interfaces;
• Experience working with REST APIs and backend integrations;
• Good understanding of Git and version control;
• Understanding of frontend performance optimization;
• Ability to write clean, reusable, and maintainable code;
• Strong problem-solving and analytical skills;
• Good communication and teamwork skills.

Nice to Have

• Experience with React / Next.js, Vue / Nuxt.js, Angular, or similar frameworks;
• Experience with TypeScript;
• Experience with state management libraries;
• Experience with automated testing;
• Knowledge of UI/UX principles;
• Experience with Docker and CI/CD;
• Experience working with cloud-based applications;
• Previous experience working on SaaS products;
• Experience in an Agile/Scrum environment.

1. Develop, maintain, and support backend applications and services;
2. Develop REST APIs and integrate them with other systems;
3. Design databases and ensure efficient data management;
4. Optimize existing backend systems and improve their performance;
5. Investigate and resolve technical issues;
6. Write clean, readable, and maintainable code;
7. Develop new features and improve existing functionality;
8. Collaborate closely with frontend developers, product managers, and other team members;
9. Participate in code review processes;
10. Maintain technical documentation and follow development standards.

Requirements

1. At least 2 years of professional experience with one or more programming languages - Python, Java, JavaScript, TypeScript, C#, C++, Go, PHP, Ruby, Kotlin, Rust, or other programming languages used for backend development;
2. Practical experience in backend development;
3. Experience working with REST APIs and web services;
4. Experience with SQL and/or NoSQL databases;
5. Knowledge of Git and version control systems;
6. Understanding of OOP, data structures, and core software engineering principles;
7. Understanding of authentication and authorization mechanisms;
8. Ability to optimize code and troubleshoot performance issues;
9. Strong analytical and problem-solving skills;
10. Ability to work effectively both independently and as part of a team.

Nice to Have

• Experience with Docker;
• Knowledge of CI/CD processes;
• Experience with cloud platforms such as AWS, Azure, or Google Cloud;
• Experience with microservices architecture;
• Knowledge of message brokers and asynchronous processing;
• Experience with unit and integration testing;
• Experience working in an Agile/Scrum environment;
• General understanding of DevOps processes.

Join Our Customer Operations Team! Only Ukrainian citizens currently residing in Ukraine!

We’re looking for people who are fast, focused, competitive, and disciplined.

We’re looking for people who are fast, focused, competitive, and disciplined.

Skills that are ideal for our work:

• speed
• focus
• pattern recognition
• consistency

• performance under pressure

   

This is a full-time, written Customer Operations role supporting Western / German companies, where your output is clearly measured and your results speak for themselves.

If you like measurable goals, improving your «stats,» and mastering systems - you’ll feel at home here.

What You’ll Do

1. Customer Operations (Written Support)

• Handle written customer support requests (questions about returns, shipping, refunds, and assistance with customer accounts)
• Work fast, accurately, and consistently
• Follow clear processes and instructions

• Resolve repetitive tasks efficiently - and get better at them over time

   

2. Performance & Focus

• Work in a results-driven environment with clear targets
• Stay focused for long periods without losing quality
• Treat your workday like a performance session - output matters

• Continuously optimize how you work to become faster and better

   

3. Quality & English Writing

• Write clear, professional responses in strong English
• Follow tone-of-voice and guidelines precisely

• Maintain quality even at high speed

   

We Want People Who

• ⚡ Are extremely fast on a computer
• 🏆 Enjoy competition and measurable goals
• 🧠 Can stay focused for long periods
• 🔁 Aren’t scared of repetitive tasks - you master them
• ✍️ Have very strong written English

• ⏱️ Are ready to work at least 40 hours per week

   

Your First Month (Onboarding Targets)

Transparency matters. These are your onboarding targets - designed to help you ramp up steadily:

• Week 1: ~50 closed tickets
• Week 2: ~100 closed tickets
• Week 3: ~150 closed tickets

• Week 4: ~188 closed tickets

   

The goal is progress, not perfection. Speed ​​and confidence will come as you learn the tools, workflows, and patterns.

You won’t be on your own:

• You’ll have daily support from a buddy (who's already hitting those targets)
• Your team lead will check in regularly and help remove blockers
• Questions are expected - especially in the first weeks

If you’re improving week over week, you’re on track!

What You Get

• 💰 Salary: €750 / month for the first month (with a performance-based review afterwards)
• 🏠 Fully remote work
• ⏳ Flexible working hours - plan your own schedule
• 🤝Fully paid vacation and sick leave
• 🤝 No micromanagement - results matter, not excuses
• 🚀 A real career in Customer Operations
• 📈 Fast growth for high performers

• 🌍 Experience working with Western / German companies

   

Sound like you? Then apply now!

Help99 https://www.help99.co/ is Europe’s most effective NGO focused on supplying Ukraine’s frontline with pickup trucks and drones. Rooted in the European startup ecosystem, our early supporters include founders and investors, and our donor base has grown to 42,000+ NAFO fellas globally.

We’ve organized 54 convoys, delivered almost 1,000 trucks, and moved €23M in aid. But the frontline is shifting, and we need to adapt just as fast.

That’s why we’re hiring.

🚀 Help99 is hiring: Marketing Lead (Fundraising & Growth)

Location: Tallinn, Estonia or Kyiv, Ukraine

We are looking for a strong growth operator to help us scale fundraising and grow our donor community.

This is not a generic marketing lead role.

We already run campaigns, work with influencers, and operate across multiple channels. What we need now is someone who brings a new view and new skills we do not yet have.

The gap is not “more posting.”

The gap is finding new funnels, testing them fast, and scaling what actually brings donations.

You will work directly with the founders and help build the next fundraising engine for Help99.

What you’ll do:

🧪 Find & Test: Build new fundraising funnels beyond our current core channels and test ideas fast.

📊 Read the Signal: Analyze campaign, website, donor, and channel performance — and turn data into action.

⚡️ Scale What Works: Spot winning ideas, improve them fast, and turn them into repeatable growth models.

🤝 Build Partnerships: Work with influencers, partners, and collaborators to create new fundraising formats.

🎯 Drive Results: Improve how we measure ROI, conversion, donor growth, and campaign performance.

🧠 Lead Projects: Coordinate people and experiments across paid, organic, website, email, and partner channels.

Who you are:

📈 Analytical: You know how to read data, spot patterns, and make smart decisions fast.

💡 Creative: You generate ideas, test them in the real world, and are not afraid to kill weak ones.

🛠️ Operator: You like building systems, not just throwing out ideas.

👥 Lead: You have some team lead experience and can coordinate people and move projects forward.

🌍 Communicator: Strong English is a must.

🔥 Driven: High ownership, hands-on mindset, and real hunger to grow donations.

Big pluses:

YouTube growth, influencer-led campaigns, e-commerce, non-profit fundraising, performance marketing, or building online communities.

What matters most:

Your main KPI is simple: grow donations and our donor community.

What we offer:

💰 Salary: €2,500–€3,000 gross/month

🏢 Location: Tallinn or Kyiv

⚡️ Ownership: Real autonomy, direct access to founders, and fast decision-making

🇺🇦 Impact: Your work will directly help us raise more money, move faster, and save lives

This is an NGO, not a venture-funded startup.

But for the right person, this role offers something better: real ownership, visible impact, and a chance to help build a fundraising machine that actually matters.

If you are strong in analytics, growth, testing, and building new fundraising engines — we want to talk.

We are looking for a technical support engineer in Bratislava.

This position is also suitable for Junior-level professionals.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We will welcome you to our team if you want to learn:
– system administration of servers from anywhere in the world;
– diagnose hardware, software and network server issues;
– work with hardware monitoring;
– work with cloud technologies.

Requirements:
– your English is sufficient for e-mail correspondence;
– you are attentive to details, able to search and analyze information;
– you know what components a modern computer consists of;
– you understand the basic principles of the Internet and computer networks.

Will be an advantage:
– experience with Linux operating systems (Ubuntu, CentOS, Debian);
– basic knowledge of working in the Linux terminal;
– experience in installing Windows/Linux OS from the ground up.

We offer:
– work in a team of professionals at international level;
– comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
– mentor assistance, learning modern IT technologies;
– individual vocational training plan for 12+ months;
– opportunity to practice and improve your English;
– сompetitive salary and all necessary equipment;
– remote work from Bratislava with the possibility to use our co-working space;
– support of legalization in Slovakia if needed.

Requirements

• Proven experience managing the end-to-end recruitment process
• Strong candidate sourcing and screening skills
• Proficiency in LinkedIn Recruiter and other recruitment platforms
• Experience recruiting for various roles and seniority levels
• Strong communication and collaboration skills with hiring managers
• Experience conducting and coordinating candidate interviews
• Strong negotiation, communication, and time-management skills
• Ability to manage multiple vacancies and recruitment processes simultaneously
• Experience with ATS systems and recruitment metrics
• Strong analytical and problem-solving skills

About Certifier:

Certifier is a B2B SaaS platform for digital credentials (certificates, badges, achievements) used by 2,000+ organisations including Guinness World Records, Duolingo, NationalGeographic and L'Oréal. We're a 22-person team backed by leading EU venture funds. The product is moving fast (new features almost every week) and that's why we're hiring: we need someone to help us close the gap between what Certifier can do and what a customer's actual setup looks like.
 

About the Role:

You'll be Certifier's first Customer Solutions Specialist, joining our Customer Success team as the layer that shows up wherever a customer or deal needs more than a standard setup - SSO, API integrations, bulk setups, custom configuration, all of it. That includes owning implementation for new customers, supporting technical discovery on our bigger customers, and stepping in when an existing account hits a technical issue that needs deeper expertise.

You'll work closely with Customer Success on a daily basis, as well as with Product and Engineering when needed. Your work will directly impact how well we onboard and support larger, more technical customers. The scope described below may change slightly depending on the cooperation model that suits you best.
 

What You'll Do:

• Support onboarding and go-live: join calls with the person responsible for Customer Success for the account, map each customer's specific workflow, and help drive setup forward from kickoff all the way to a confident launch
• Handle the technical setup: SSO, API integrations, bulk data configuration, and custom use cases - including finding workarounds and creative solutions when a customer's specific setup doesn't fit our standard playbook, especially for our more complex and enterprise accounts, so customers hit go-live without technical surprises.
• Keep implementation on track:  track open setup tasks, follow up with customers before they have to chase you, and make sure every piece is in place well before go-live day.
• Support strategic and enterprise customers: work with Sales Team on technical or security-heavy calls, answering integration and setup questions that can otherwise stall a complex evaluation.
• Help existing customers with technical issues: step in when an account runs into something that needs deeper technical digging - a broken integration, a data mapping issue, a configuration that stopped working - and see it through to resolution.
• Shape how we implement: flag patterns you notice across customers and work with Product and Customer Success to continuously improve our setup process, not just fix individual accounts.
   

We’re Looking For Someone Who:

• Has 2-5 years of customer-facing experience in tech or B2B SaaS: implementation, onboarding, customer success, account management, or customer support - you know what it takes to guide a customer from "we bought this" to "this works." Experience on a CEE-based team serving US/global markets is a strong signal, ideally at a company in a similar stage (Seed-Series A/B, 20-100 people, product-led).
• Is fluent in professional English: you're comfortable running calls, preparing documentation, and writing clear follow-ups with customers, day in and day out.
• Has a customer-first, solution-oriented mindset: when something doesn't work the way a customer expects, you find a path forward rather than a reason it can't be done. This role is built around figuring things out, not following a fixed script.
• Can genuinely troubleshoot, not just configure: you can dig into a broken integration or a webhook that isn't firing, figure out what's actually wrong, and either fix it or know exactly who to bring in - you don't need to write code, but you think like someone who could.
• Has hands-on experience with: integration tools like Zapier, Make, n8n, or reading API documentation, as well as worked with CRM or customer success tooling (HubSpot, Intercom, or similar).
• Is proactive and hands-on in daily work: you follow up without being asked, notice when something's about to slip, and close the loop before it becomes a problem.
• Is comfortable supporting technical sales conversations: for our larger, more complex deals, you'll regularly join Sales to run technical discovery and answer integration or security questions.
   

Nice to Have:

• Familiarity with security/compliance concepts (ISO, SOC 2, GDPR, data residency).
• Polish or Ukrainian language skills (internal communication occasionally uses Polish and Ukrainian, but not required).
   

What We Offer:

• Competitive compensation:  2 200 - 3 500 USD in base compensation, depending on your experience and contract type.
• Flexible cooperation format: We are open to different ways of working. You can work from our office in Kraków or fully remotely from anywhere in the world. 
• Bonuses: A remuneration bonus may be available after completion of business targets and objectives - that’s something that we are open to discussing during the process.
• Benefits (adapted to your contract type): Private health insurance and sports card (Medicover), equipment provided by us, learning/conference budget, paid time off, team off-site trips, top-tier tools (HubSpot, Intercom, Amplitude, Claude, Loom, etc). 
• Culture: No juniors and trainees. No time tracking. Remote-first with flexible hours. We care about what ships, not when you're online - you decide when and where you work.
   

How to Apply:

Interview Process

1. CV check and initial email correspondence
2. Screening: a 45-minute meeting with HR to get to know each other, discuss your experience, and answer any initial questions. 
3. Test task: a short async task shared by HR. We're looking for how you think, how you communicate, and how you approach something you haven't seen before
4. Interview with the people you'd work with: approximately 60 minutes with members of the customer-facing team and company leadership to discuss your test task, experience, and how we would work together. 
    

You've read this far and still not sure about the fit? Just apply and let's talk. We're a small team (yet), and we take care of people who love solving problems for customers and want real ownership over how they do it. Might be exactly what you're looking for.