Softsich

Where technology vision meets scalable execution.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Head of Technology who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

This role is about more than just managing engineering teams. You will define the technical vision, build scalable architecture, and ensure the reliability and security of complex distributed systems. Working closely with product leadership and engineering teams, you will guide technical strategy and help transform ambitious ideas into stable, high-performing platforms.

Your key responsibilities will include:

— Responsible for technical solutions, vision and roadmap for company projects
— Own the platform architecture and direction of technical department
— Contribute to company policies and make sure they are correctly implemented within the technology teams
— Standardize, implement, and enforce software development processes Scrum/Kanban, TDD, CI/CD, QA etc.
— Ensure team growth and motivation, including career progression and organizational structure; resolve internal team conflicts and ensure team transparency
— Deliver industry best standards of product stability and reliability and drive the technical vision to achieve product SLA
— Ensure the quality and correctness of developed software
— Be an effective communicator with other Business Units in the group as well as with 3rd party providers and clients
— Provide relevant technical/business issues and reports to the management
— Ensure all regulatory requirements are met and compliance procedures are followed
— Represent the technical teams and communicate technical challenges and opportunities to business management
— Communication with customers, present or potential, on the technical aspects
— Where necessary, get hands-on and assist the development and operations teams with addressing technical challenges or diagnosing operational incidents
— Manage incident responses and root cause analysis for major outages or breaches
— Identify potential risks and implement mitigation strategies
— Oversee cybersecurity measures, ensuring systems and data remain secure

It’s a match if you have:

— 8+ years of experience in software engineering in building and scaling complex platforms
— 3+ years of experience in an architecture leadership role or as a CTO
— Strong experience with Java or Node.js backend development and microservice architectures
— Solid understanding of modern frontend architecture, particularly React-based applications
— Deep knowledge of cloud infrastructure and services such as AWS or Azure
— Proven experience designing and operating high-load distributed systems with strong reliability and performance requirements
— Strong understanding of system architecture, API design, and integration patterns
— Experience implementing observability practices (monitoring, logging, tracing) and improving system reliability
— Experience working with DevOps practices and infrastructure (IaC)
— Ability to lead architecture discussions, technical decision-making, and engineering standards across multiple teams
— Strong communication skills and ability to collaborate with CIO, product leadership, and engineering teams

 

What we offer:

— Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
— 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
— A supportive, friendly team where knowledge-sharing is part of the culture.
— Coverage for professional events and learning.
— Birthday greetings, team buildings, and warm human connection beyond work.
— Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV now — we’d love to get to know you better!

Build clarity, structure, and delivery in complex product teams
 

Softsich is a fast-growing international product tech company. We are expanding our Project Management team and looking for an experienced Project Manager who can manage multiple teams, drive delivery, work with risks, and continuously improve processes.

This role requires strong ownership, mature leadership, and hands-on experience working with product teams in a fast-paced environment.
 

Key Responsibilities:
– Manage projects end-to-end — from initiation to release.
– Define timelines, plan milestones, and ensure on-time delivery.
– Identify, assess, and manage risks and dependencies.
– Plan and balance team capacity and resources.
– Align expectations and communicate effectively with stakeholders.
– Synchronize and coordinate multiple teams when needed.
– Work with project tracking and planning tools (Jira).
– Drive continuous improvement of delivery processes.

It’s a match if you have:
– 3+ years of experience as a Project Manager.
– Upper-Intermediate level of English or higher.
– Hands-on experience with both Agile (Scrum/Kanban) and Waterfall methodologies.
– Strong understanding of different delivery approaches and the ability to choose the right one depending on project type.
– Experience scaling Scrum teams (e.g., Scrum of Scrums or similar frameworks).
– Proven experience in schedule and resource management.
– Strong stakeholder management skills.
– Solid understanding of the full SDLC.

What we offer:
– Flexible schedule or offices in Warsaw — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

 

Ready to take ownership and influence delivery at scale?
Send over your CV — we’d love to get to know you better!

🔍 Do you enjoy spotting what others might miss?
Then we definitely have something to talk about.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We are looking for a QA Engineer who will help ensure product quality through systematic testing, attention to detail, and close collaboration with the development team. If it matters to you that a product works smoothly and predictably - we’d love to get to know you.

Your key responsibilities will include:

– Testing software products (web interfaces, APIs)
– Perform testing for new brand setups
– Working with log files to analyze and identify issues.
– Creating and maintaining testing artifacts: bug reports, checklists, and test cases.
– Participating in task planning and estimation within Scrum/Agile processes.

It’s a match if you have:

– 2+ years of experience in functional testing.
– Experience testing web and mobile applications.
– Experience with API testing.
– Hands-on experience working with logs (Graylog, Splunk, Kibana, or similar tools).
– Proficiency with tools such as Git, Jira, and Confluence.
– Experience creating and maintaining test documentation (test plans, checklists, test cases).
– Ability to write clear and well-structured bug reports.
– Solid understanding of QA processes and SDLC.

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv - you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Quality is never accidental - it’s built step by step.
Send over your CV now - we’d love to get to know you better!

🔹 Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We are looking for a C&B specialist to own compensation processes, ensure market competitiveness, and support data-driven decisions across the company.

Key Responsibilities:

• Manage end-to-end salary review cycles (annual and off-cycle).
• Design and maintain salary bands and pay ranges aligned with market data.
• Conduct compensation benchmarking (industry-specific surveys, mercer, locat, etc)
• Build C&B analytics (compa-ratio, pay equity, budget and cost analysis).
• Partner with Finance and hiring managers on offers and compensation planning.
• Design, implement and manage benefits programs for remote and hybrid teams.
• Administer bonus and OKR-based incentive programs.
• Ensure data accuracy, confidentiality, and GDPR compliance.
• Prepare reports, dashboards, and presentations for leadership.
• Maintain and optimize compensation data in HRIS (PeopleForce and others).
   

Requirements:

• Experience in Compensation & Benefits and salary review processes.
• Advanced Excel skills.
• Experience with compensation benchmarking and salary surveys.
• Strong C&B analytics skills (compa-ratio, pay equity, budgeting).
• Experience designing benefits for remote/hybrid teams.
• Knowledge of GDPR and HR data privacy principles.
• HRIS experience (PeopleForce will be a plus).
• Experience with OKR and bonus administration.
   

What we offer:

• Flexible schedule and remote format or offices in Warsaw.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
  
   

If this sounds like a match, we’d love to hear from you — apply and let’s connect!

We are looking for a creative and organized SMM Manager to manage social media presence across multiple brands. You will take full ownership of content planning, copywriting, and performance tracking to engage audiences and support brand growth.

Your key responsibilities will include:

• Strong experience managing Instagram and Telegram as key content platforms
• Ability to plan content and maintain editorial calendars for multiple brands simultaneously
• Skilled in social media copywriting with flexibility to adjust tone of voice for different brands
• Experience in preparing clear briefs for designers (banners, stories, covers, etc.)
• Basic understanding of analytics, including engagement rate, reach, audience growth, and content performance
• Proficiency in Google Sheets for reporting and data tracking
• Familiarity with AI-powered writing tools to enhance productivity

It’s a match if you have:

• Independently manage Instagram and Telegram accounts for assigned brands, including content planning, publishing, stories, and community engagement
• Write captions, stories, and Telegram posts aligned with each brand’s tone of voice (TOV)
• Prepare clear briefs for the design team for all visual assets (banners, stories, covers, etc.)
• Monitor key performance indicators (KPIs) and prepare monthly performance reports
• Participate in planning and executing promotional campaigns and seasonal activations
• Adapt content to game releases, platform promotions, and current events
• Maintain content calendars and ensure deadlines are met across multiple brands simultaneously

Nice to have:

• Experience in fast-growing, competitive digital industries
• Familiarity with AI tools for content creation and editing
• Basic skills in graphic design tools (Canva, Figma) and video editing tools (CapCut or similar)

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv - you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

If this approach resonates with you — send over your CV, we’d love to get to know you!
 

Security isn’t a state — it’s a process. And we’re looking for someone who knows how to drive it.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We combine strategic vision with deep tech expertise to build and scale high-performance products. Right now, we’re looking for a Security Engineer to strengthen our internal infrastructure and help automate key security workflows.

Your key responsibilities will include:
 – Monitor and analyze security alerts across multiple security platforms (SIEM, EDR, SOAR)
 – Lead Incident Response -  serve as primary responder to security alerts, perform initial triage, conduct investigations, and coordinate remediation
 – Enhance Detection Capabilities - design, implement, and fine-tune detection rules and alerts across cloud environments
 – Conduct endpoint, network, and application log analysis to identify suspicious activity
 – Collaborate with IT, DevOps, and Compliance teams to enforce security standards and best practices
 – Assist in improving incident response processes, playbooks, and operational practices
 – Stay informed about emerging cybersecurity threats, trends, and industry developments
 – Deploy and manage MDM/UEM solutions (Jamf, Jumpcloud) across all endpoints
 – Advocate for best practices in IT and change management to strengthen security posture
 – Define and enforce security policies for workstations (passwords, encryption, restrictions, app controls)
 – Perform regular audits and compliance checks aligned with corporate standards
 – Monitor device health and security compliance, respond to related alerts
 – Coordinate patching and updates on endpoints through MDM
 – Conduct inventory and asset tracking, including remote wipe and lock management
 – Provide endpoint security reporting and metrics to IT leadership and compliance
 – Collaborate with incident response teams on mobile endpoint incidents

It’s a match if you have:
 – 3+ years in IT Operations, System Administration, or related roles
 – Experience in security threat analysis or incident response, ideally within a SOC
 – Proven experience responding to and managing incidents in cloud environments (AWS, Azure, GCP) and SaaS services (Google Workspace, Atlassian)
 – Proficiency with SIEM platforms, including rule creation, tuning, and maintenance
 – Strong knowledge of cloud security monitoring tools and techniques
 – Understanding of network infrastructure
 – Experience analyzing endpoint, network, and application logs for anomalies
 – Practical understanding of common attack vectors and how to detect them
 – Experience with security automation and scripting for incident response workflows
 – Understanding of IT system architecture, network design, and IT/change management processes
 – Experience with virtualization technologies
 – Familiarity with identity management
 – Proficiency in platforms used for information security investigations and triage

Nice to have:
 – Experience with cloud-native security tools and services
 – Familiarity with scripting or automation (PowerShell, Bash, Python)
 – Experience with endpoint detection solutions and email security technologies
 – Knowledge of IT security audit techniques

What we offer:
 – A competitive salary
 – Remote work format or a modern office in Warsaw and/or Kyiv
 – Flexible working hours
 – An incredibly friendly team where everyone is ready to share knowledge, help, and support
 – 24 working days of paid annual vacation
 – Paid sick leave
 – Health insurance (available for specialists based in Ukraine; other countries — in progress)
 – Zero joules of energy to the aggressor state, its affiliated businesses, or partners
 – Conference and business travel expenses covered (where applicable)
 – Birthday greetings (because you matter!)
 – Online and offline teambuilding events
 – Corporate celebrations

Send over your CV now — we’d love to get to know you better!

🔹 Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced DevOps/Infrastructure Lead who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

 

Your key responsibilities will include:

– Owning and managing cloud infrastructure across production, staging, and development environments.
– Designing, implementing, and maintaining CI/CD pipelines and deployment automation.
– Ensuring production stability, high availability, and scalability of all platform services.
– Configuring and maintaining monitoring, alerting, and observability tooling.
– Leading incident response for infrastructure-related issues and driving post-incident reviews.
– Planning and executing capacity management to support platform growth.
– Optimizing infrastructure costs: tracking spend, eliminating waste, right-sizing resources.
– Maintaining disaster recovery procedures, runbooks, and on-call readiness.
– Coordinating with development teams on infrastructure requirements and service dependencies.
– Managing developer tooling and internal platform services to support engineering productivity.
– Ensuring security best practices and compliance requirements across infrastructure.
– Continuously improving deployment processes, reliability, and operational efficiency.
– Leading, mentoring, and growing a team of infrastructure engineers.
– Validating and challenging technical estimates to ensure realistic commitments and early risk visibility.
– Reviewing team output for quality, completeness, and alignment with technical standards.

It’s a match if you have:

– 5+ years of experience in infrastructure, DevOps, or platform engineering roles, including at least 2 years in a lead or senior position.
– Strong hands-on experience with AWS (EC2, RDS, S3, ECS/EKS, Lambda, VPC, IAM, CloudFront, Route53, ElastiCache, SQS/SNS).
– Experience with AWS Organizations (multi-account management, SCPs, consolidated billing).
– Proficiency with Infrastructure as Code tools (Terraform, Ansible).
– Deep knowledge of Docker and Kubernetes (autoscaling, network policies, cluster management).
– Experience with Helm, ArgoCD (GitOps workflows), GitLab CI or GitHub Actions.
– Strong monitoring expertise (Datadog, Prometheus, Grafana, ELK, PagerDuty, JSM).
– Experience with Cloudflare (CDN, WAF, DDoS mitigation, Zero Trust).
– Solid networking fundamentals (DNS, ALB/NLB, VPN, VPC peering, firewalls).
– Strong security practices (IAM, Secrets Manager/Vault, CSPM, patch management, compliance readiness).
– Experience with high-load systems, load testing (k6, Locust, Gatling), capacity planning.
– Experience with databases (RDS PostgreSQL/MySQL, DocumentDB, Redshift, Redis/ElastiCache, Kafka).
– Strong Linux administration and scripting skills (Bash, Python).
– Proven ability to mentor engineers and validate technical estimates.
– Strong communication skills and ability to proactively surface risks.

Nice to have:

– Experience in regulated or high-availability environments.

What we offer:

– Flexible schedule and remote format or offices in Warsaw.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

You see infrastructure not as a support function, but as a strategic driver of business stability and growth?
Send over your CV now — we’d love to get to know you better!

Hi there!

We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing product company that creates innovative digital products and confidently expands our presence in global markets.

We are looking for a  Recruiter to strengthen our team and help us attract top talent to Softsich 🚀

Responsibilities:

• Sourcing & Attraction: Source candidates for Retention and Operations roles (VIP/CRM/Support/Sales/PSP) via LinkedIn, Djinni, Dou, job boards, etc.; manage applications; build shortlists; maintain candidate database; develop strategies to engage passive candidates; work with ATS (PeopleForce).
• Selection: Conduct initial video interviews; assess technical, professional, and cultural fit; coordinate interviews with hiring managers.
• Collaboration: Partner with hiring managers to understand needs; advise on salaries, market trends, and candidate expectations; provide regular updates on hiring progress.
• Process Development: Optimize recruitment processes and develop effective hiring strategies.
• Employer Branding: Strengthen employer brand; participate in events; create LinkedIn content.
• Hiring & Onboarding: Support candidates through the full hiring cycle; manage offers and negotiations.
• Analytics: Track and analyze recruitment performance; prepare reports; conduct market and competitor research.

Requirements:

• 2+ years of experience in recruitment (preferably in Marketing or related domains).
• Experience working with ATS systems (PeopleForce is a strong advantage)
• Hiring experience in Retention and Operations roles (VIP Account Managers, CRM Managers, Customer Support, Sales, PSP, etc.).
• English level that allows confident written and verbal communication with candidates.
• Deep understanding of the full recruitment cycle — from briefing to offer acceptance and onboarding.
• Ability to build and adjust sourcing strategies according to business priorities.
• Skills in collecting and analyzing recruiting metrics that reflect performance and impact hiring results.

We’ll be a great match if you:

• Are structured, responsible, and result-oriented.
• Value timely feedback and good communication.
• Love working in a team and have a sense of humor 🙂

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

👉 Sounds like you? Apply now and let’s grow together!

Hi there! We’re Softsich 👋 
A young, ambitious, and fast-growing company creating innovative digital products.
We’re looking for a CRM Specialist who can combine analytics, creativity, and a systematic approach to user engagement at Softsich.

Your key responsibilities will include:

 – Launch promo campaigns and seasonal events.
 – Organize raffles and engagement activities to retain and re-activate users.
 – Analyze the performance of campaigns and promotions.
 – Develop promotion mechanics and prepare technical requirements for developers.
 – Communicate with users via email, SMS, messengers, push notifications, and social media.
 – Set up trigger-based and automated communication flows.
 – Brief and coordinate design, copywriting, and analytics teams.
 – Conduct market and competitor analysis.

It’s a match if you have:

 – 6+ months of experience in CRM marketing.
 – English proficiency at the Intermediate level.
 – Experience working with email/SMS/Web-push channels, tableau and Customer.io.
 – Ability to create segments and automation flows.
 – Understanding of HTML/CSS for editing email templates.
 – Ability to work with analytical reports.

Would be an advantage: Experience working with SoftSwiss.

What we offer:

 – Flexible schedule and the choice to work remotely or from our offices in Kyiv or Warsaw.
– 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries in progress).
 – A friendly team where it’s easy to ask questions, learn, and be yourself.
 – Coverage of expenses for professional events.
 – Birthday greetings, team buildings, and plenty of real teamwork.
 – Zero support or cooperation with the aggressor country or any related businesses.

If this approach resonates with you — feel free to apply 🚀

Hi there! We’re Softsich 👋 
A young, ambitious, and fast-growing company creating innovative digital products.
We’re looking for a VIP Account Manager Team Lead who can combine analytics, creativity, and a systematic approach to user engagement at Softsich.

Your key responsibilities will include:

• Lead and manage a team of VIP Account Managers, including performance tracking and workload distribution
• Drive revenue growth across the VIP client portfolio (NGR, ARPU, LTV, etc.)
• Monitor and optimize retention strategies, identifying churn risks and growth opportunities
• Oversee bonus budget allocation and ensure cost efficiency
• Conduct regular analysis of client portfolios and form actionable insights
• Ensure high-quality premium client experience and handle escalations
• Maintain discipline and transparency in CRM usage and task execution
• Build and manage a reporting framework (daily/weekly performance, risks, action plans)
• Collaborate cross-functionally with CRM, Payments, BI, Product and Support teams
• Personally manage relationships with high-value clients when needed

It’s a match if you have:

• 1+ year of experience in a Team Lead role (Account Management, Retention, or related customer-facing functions)
• Proven experience in managing or mentoring a team
• Strong understanding of revenue and retention metrics (ARPU, LTV, churn, bonus cost, etc.)
• Hands-on experience with CRM systems, admin panels, and customer communication tools
• Analytical mindset: ability to identify patterns, root causes, and growth opportunities
• Experience working with client portfolios and performance analysis
• Strong decision-making skills, especially under pressure
• Ability to balance business goals with team management
• Fluency in Ukrainian or Russian for internal team communication 
• Upper-Intermediate (B2+) English

Would be an advantage:

• Experience in managing multi-brand or multi-geo client portfolios
• Background in process optimization or automation initiatives
• Experience in preparation of digital reports or improving operational workflows
• Strong cross-team collaboration experience
• Additional languages (Spanish, French, German)

What we offer:

• Flexible schedule and the choice to work remotely or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries in progress).
• A friendly team where it’s easy to ask questions, learn, and be yourself.
• Coverage of expenses for professional events.
• Birthday greetings, team buildings, and plenty of real teamwork.

• Zero support or cooperation with the aggressor country or any related businesses.

   

If this approach resonates with you — feel free to apply 🚀

Softsich is a young and ambitious international product tech company developing scalable B2B digital platforms for global partners.

We are expanding our Retention team and are looking for a proactive German-speaking Account Manager who enjoys client communication, knows how to build long-term relationships, and is ready to drive users toward VIP status.

In this role, you’ll work with an active and loyal player base, focus on outbound communication, increase engagement, and directly impact retention and revenue.

Your key responsibilities will include:

– Making outbound calls to active and loyal users to maintain engagement and strengthen relationships.
– Presenting promotions, bonuses, and special offers tailored to client needs.
– Collecting and analyzing client feedback regarding product and service quality.
– Handling incoming requests via email and other communication channels.
– Providing consultations and support to clients, resolving issues and answering questions.
– Ensuring sufficient coverage of the active client base.
– Developing clients and converting active users into the VIP segment.
– Building long-term relationships and increasing client loyalty through a personalized approach.
– Handling objections and complex client cases effectively.
– Collaborating with internal teams to improve client experience.
– Maintaining accurate reporting and documenting interactions in CRM systems.

It’s a match if you have:

– Fluent German (C1 or higher) — this is a must.
– Strong communication skills and confidence in client interactions.
– Ability to listen carefully and deeply understand client needs.
– High level of empathy and a client-oriented mindset.
– Ability to handle objections and complex cases.
– Experience working with European markets is a plus.
– Ability to work in a dynamic environment and quickly adapt to changes.

Nice to have:

– Background in sales or client-facing roles.
– Experience in call centers or working with clients on weekends.

What we offer:

– Schedule: 5/2 from 12:00 to 21:00, with a future transition option to 3/4 from 12:00 to 22:00.
– Remote work or offices in Warsaw / Kyiv — you choose.
– Competitive compensation: fix + performance-based bonus.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– Clear career paths: Account Manager → Pre-VIP / VIP Manager or Account Manager → Team Lead.
– A supportive and friendly team with a strong knowledge-sharing culture.
– Coverage for professional learning and events.
– Team buildings, birthday greetings, and real human connection beyond work.
– Zero cooperation with the aggressor state and its affiliated businesses.

Ready to grow with us?

Send over your CV — we’d love to get to know you and discuss how you can grow at Softsich 🚀

Security isn’t a state — it’s a process. And we’re looking for someone who knows how to drive it.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We combine strategic vision with deep tech expertise to build and scale high-performance products. Right now, we’re looking for a Security Engineer to strengthen our internal infrastructure and help automate key security workflows.

Your key responsibilities will include:
– Monitor and analyze security alerts across multiple security platforms (SIEM, EDR, SOAR)
– Lead Incident Response -  serve as primary responder to security alerts, perform initial triage, conduct investigations, and coordinate remediation
– Enhance Detection Capabilities - design, implement, and fine-tune detection rules and alerts across cloud environments
– Conduct endpoint, network, and application log analysis to identify suspicious activity
– Collaborate with IT, DevOps, and Compliance teams to enforce security standards and best practices
– Assist in improving incident response processes, playbooks, and operational practices
– Stay informed about emerging cybersecurity threats, trends, and industry developments
– Deploy and manage MDM/UEM solutions (Jamf, Jumpcloud) across all endpoints
– Advocate for best practices in IT and change management to strengthen security posture
– Define and enforce security policies for workstations (passwords, encryption, restrictions, app controls)
– Perform regular audits and compliance checks aligned with corporate standards
– Monitor device health and security compliance, respond to related alerts
– Coordinate patching and updates on endpoints through MDM
– Conduct inventory and asset tracking, including remote wipe and lock management
– Provide endpoint security reporting and metrics to IT leadership and compliance
– Collaborate with incident response teams on mobile endpoint incidents
 

It’s a match if you have:
– 3+ years in IT Operations, System Administration, or related roles
– Experience in security threat analysis or incident response, ideally within a SOC
– Proven experience responding to and managing incidents in cloud environments (AWS, Azure, GCP) and SaaS services (Google Workspace, Atlassian)
– Proficiency with SIEM platforms, including rule creation, tuning, and maintenance
– Strong knowledge of cloud security monitoring tools and techniques
– Understanding of network infrastructure
– Experience analyzing endpoint, network, and application logs for anomalies
– Practical understanding of common attack vectors and how to detect them
– Experience with security automation and scripting for incident response workflows
– Understanding of IT system architecture, network design, and IT/change management processes
– Experience with virtualization technologies
– Familiarity with identity management
– Proficiency in platforms used for information security investigations and triage
 

Nice to have:
– Experience with cloud-native security tools and services
– Familiarity with scripting or automation (PowerShell, Bash, Python)
– Experience with endpoint detection solutions and email security technologies
– Knowledge of IT security audit techniques

What we offer:
– A competitive salary
– Remote work format or a modern office in Warsaw and/or Kyiv
– Flexible working hours
– An incredibly friendly team where everyone is ready to share knowledge, help, and support
– 24 working days of paid annual vacation
– Paid sick leave
– Health insurance (available for specialists based in Ukraine; other countries — in progress)
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners
– Conference and business travel expenses covered (where applicable)
– Birthday greetings (because you matter!)
– Online and offline teambuilding events
– Corporate celebrations
 

Send over your CV now — we’d love to get to know you better!

🔹 Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced DevOps/Infrastructure Lead who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

 

Your key responsibilities will include:

– Owning and managing cloud infrastructure across production, staging, and development environments.
– Designing, implementing, and maintaining CI/CD pipelines and deployment automation.
– Ensuring production stability, high availability, and scalability of all platform services.
– Configuring and maintaining monitoring, alerting, and observability tooling.
– Leading incident response for infrastructure-related issues and driving post-incident reviews.
– Planning and executing capacity management to support platform growth.
– Optimizing infrastructure costs: tracking spend, eliminating waste, right-sizing resources.
– Maintaining disaster recovery procedures, runbooks, and on-call readiness.
– Coordinating with development teams on infrastructure requirements and service dependencies.
– Managing developer tooling and internal platform services to support engineering productivity.
– Ensuring security best practices and compliance requirements across infrastructure.
– Continuously improving deployment processes, reliability, and operational efficiency.
– Leading, mentoring, and growing a team of infrastructure engineers.
– Validating and challenging technical estimates to ensure realistic commitments and early risk visibility.
– Reviewing team output for quality, completeness, and alignment with technical standards.

It’s a match if you have:

– 5+ years of experience in infrastructure, DevOps, or platform engineering roles, including at least 2 years in a lead or senior position.
– Strong hands-on experience with AWS (EC2, RDS, S3, ECS/EKS, Lambda, VPC, IAM, CloudFront, Route53, ElastiCache, SQS/SNS).
– Experience with AWS Organizations (multi-account management, SCPs, consolidated billing).
– Proficiency with Infrastructure as Code tools (Terraform, Ansible).
– Deep knowledge of Docker and Kubernetes (autoscaling, network policies, cluster management).
– Experience with Helm, ArgoCD (GitOps workflows), GitLab CI or GitHub Actions.
– Strong monitoring expertise (Datadog, Prometheus, Grafana, ELK, PagerDuty, JSM).
– Experience with Cloudflare (CDN, WAF, DDoS mitigation, Zero Trust).
– Solid networking fundamentals (DNS, ALB/NLB, VPN, VPC peering, firewalls).
– Strong security practices (IAM, Secrets Manager/Vault, CSPM, patch management, compliance readiness).
– Experience with high-load systems, load testing (k6, Locust, Gatling), capacity planning.
– Experience with databases (RDS PostgreSQL/MySQL, DocumentDB, Redshift, Redis/ElastiCache, Kafka).
– Strong Linux administration and scripting skills (Bash, Python).
– Proven ability to mentor engineers and validate technical estimates.
– Strong communication skills and ability to proactively surface risks.

Nice to have:

– Experience in regulated or high-availability environments.

What we offer:

– Flexible schedule and remote format or offices in Warsaw.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

You see infrastructure not as a support function, but as a strategic driver of business stability and growth?
Send over your CV now — we’d love to get to know you better!

Hi there! We’re Softsich 👋 
A young, ambitious, and fast-growing company creating innovative digital products.
We’re looking for a Promo Specialist who can combine analytics, creativity, and a systematic approach to user engagement at Softsich.

Your key responsibilities will include:

• Development and implementation of promotional campaigns: bonuses, tournaments, seasonal promotions, and loyalty.
• Management of promotional calendar on projects.
• Preparation and launch of promotional campaigns from concept to analysis of results.
• Interaction with design, copywriting, CRM and product teams to prepare and launch promotional campaigns.
• Setting up user segmentation for targeting promotional activities.
• Monitoring the correctness of campaign launch and conducting pre-launch QC.
• Analysis of promotional activities effectiveness (engagement, retention, bonus cost, etc).
• Conducting A/B tests of promotional mechanics and communications.
• Preparation of regular reports on campaign results.
• Market monitoring and analysis of competitive promotional mechanics.

It’s a match if you have:

• 2+ years of experience in a similar position (Promo Manager, Bonus Manager or related roles in marketing/e-Commerce).
• Experience in developing promotional campaigns and bonus mechanics.
• Experience in creating strategies for attracting and retaining users through gamification, loyalty programs and tournaments.
• Confident data analysis skills and interpretation of campaign performance metrics.
• Experience in conducting market research and competitor analysis.
• Understanding the principles of user segmentation and targeting strategies.
• Experience with analytical tools and BI platforms.
• English proficiency at the Intermediate level.

Would be an advantage: 

• Experience working with SoftSwiss. 
• Ability to work with analytical reports.

What we offer:

• Flexible schedule and the choice to work remotely or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries in progress).
• A friendly team where it’s easy to ask questions, learn, and be yourself.
• Coverage of expenses for professional events.
• Birthday greetings, team buildings, and plenty of real teamwork.
• Zero support or cooperation with the aggressor country or any related businesses.

If this approach resonates with you — feel free to apply 🚀
 

Hi there! We're excited to introduce you to Softsich!
We are a young and fast-growing company making our mark in the marketing industry. You now have a great opportunity to join us as a Bonus Manager and grow with us!

We're looking for a specialist who can help us create engaging bonus offers, coordinate their launch, and enhance our loyalty strategy.
If you're detail-oriented, creative, and have strong analytical thinking – this role might be the perfect fit for you!

Key Responsibilities:

• Creating, modifying, managing, and removing bonuses on the SoftSwiss platform.
• Developing bonuses for planned promotions, triggers, and campaigns.
• Writing and preparing bonus mechanics descriptions and client-facing rules, and publishing them on the site.
• Analyzing client bonus activity – bonus rate / conversion / profitability.
• Creating technical tasks for various types of bonuses.
• Creating and overseeing tasks for cross-functional departments (design/copywriting/content/marketing).

Our Ideal Candidate Has:

• 1+ year of experience as a Bonus Manager in the marketing niche – must-have.
• Experience with SoftSwiss.
• Experience working with BI tools such as Tableau.
• Strong skills in forecasting, calculating, and planning promo campaigns.
• Experience working with task trackers.
• Excellent communication skills for effective collaboration with various departments to achieve common goals.

Why Join Us?

• Competitive salary.
• Remote work format or the option to work from a modern office (Warsaw or Kyiv).
• Flexible working hours.
• An incredibly friendly team where everyone’s ready to share knowledge, support, and help.
• 24 working days of paid vacation per year.
• Paid sick leave.
• No energy, resources, or partnerships linked to the aggressor country.
• Birthday greetings and celebrations.
• Online and offline team buildings.
• Corporate events.

Softsich is looking for a creative and proactive Bonus Manager who will help us make our product even better!
If you enjoy working with bonuses, analytics, and a supportive team — we’d love to meet you!

Send your CV now!