Jobs at Djinni

Our client: US product company, an athletics management platform used by thousands of schools across the United States: rosters, eligibility, scheduling, officials assignment and payments. 

You will own features end to end, across the stack, in a small team where what you ship reaches production the same week.

Format and time zone

Fully remote from Ukraine. The team is distributed across US time zones, with its core on US Central Time. We ask for a few core overlap hours daily, in practice from around 16:00-17:00 Kyiv time. Everything else is asynchronous and written by default, with a low meeting load.

What you'll do

• Build user-facing features in Node.js/Express and React with TypeScript, from spec to production
• Own the full slice: API design, database schema changes, rollout and the monitoring that follows
• Work AI-first every day: funded frontier models from Anthropic and OpenAI, agentic coding tools, and repo-level convention files so generated code follows the team's patterns. The tools are used hard, the output is reviewed by humans, and PRs say what was generated
• Bring your own practice to the team: custom skills, project conventions, prompts and workflows that make the whole team faster, not just you
• Raise engineering standards through code review, architectural patterns and targeted refactors
• Support what you ship on a light shared on-call rotation

Requirements:

• 5+ years shipping production software as a full-stack engineer
• Strong Node.js with Express (or NestJS) and React, both in TypeScript
• PostgreSQL: schema design, migrations, query optimisation
• Working knowledge of AWS (ECS/Lambda, Secrets Manager, CloudWatch) and CI/CD in GitHub Actions
• Good understanding and every day use of agentic workflow.
• Daily, hands-on use of AI coding tools (Claude Code, Cursor, Copilot or similar). Not occasional autocomplete, but agentic workflows, custom skills that encode project conventions, and the judgement to tell genuinely good generated code from code that merely looks plausible
• Comfortable owning a feature alone, from database to UI
• English B2+ 

Nice to have

• Angular, for the parts of the platform built on it
• MCP servers, custom agent skills or other tooling you built around AI-assisted development
• React Native
• Domain experience in scheduling or logistics

Role Overview:
Our client is looking for a DevOps professional with a strong growth mindset to help evolve and optimise the large-scale infrastructure. You’ll collaborate closely with development and DevOps teams, contribute to improving clients' existing systems, and help design new solutions in a dynamic environment that supports innovation and professional growth. You’ll be working with a complex ecosystem that includes 6+ AWS organisations, 30+ AWS accounts, and over 600 applications, where your ideas and contributions will have real impact.

Key Responsibilities:

• Collaborating with the development team;
• Reviewing the current infrastructure and planning improvements;
• Mitigating incidents, if needed;
• Collaborating with the DevOps team to make our client's team excellent;
• Brainstorming on new solutions/architecture.
   

Required Skills & Experience:

• 5 years of DevOps engineering experience. Experience working as a part of a central DevOps team - responsible for complex projects or several projects, would be a good fit;
• Proven technical troubleshooting skills;
• Experience in managing WEB projects, hands-on experience with typical web components and approaches;
• Experience in passing/maintaining compliance (optional);
• Hands-on experience with typical web components and approaches;
• Security practices;
• A sense of ownership;
• Data-driven decisions;
• Solving the root cause, not the symptoms;
• Self-learning (for the project and necessary skills);
• Upper-intermediate proficiency in English.
   

To be confident with a tech stack like:

• IaC (infrastructure as a code): ArgoCD (or Flux) Helm, Terraform (Terragrunt), Ansible (we are migrating to Docker/Helm);
• Cloud platforms: AWS;
• Containers: Kubernetes, Docker;
• Database operations: mostly PostgreSQL (but experience with any of the major databases could help);
• Experience with CI/CD configuration: GitLab pipelines;
• Programming language: ability to read some code in case of debugging or writing a simple script (Python, Ruby, PHP, NodeJS);
• Experience working/setting up monitoring solutions: any of the spread ELK, Prometheus, Victoriametrics, etc.
• Must have confidence in Linux / Networking, the ability to troubleshoot, and an understanding of HTTP interaction.
   

The company guarantees you the following benefits:

• Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
• Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision;
• Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers;
• Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location;
• Flexible Work Schedule: Focus on performance, not hours, with a flexible work schedule that promotes a results-oriented approach;
• Unlimited Paid Time Off: Prioritise work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
• Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
• Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
• Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;
• Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;
• Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
• Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.
   

Interview process:

• HR Interview with the Recruiter;
• 1st stage of technical interview (1 h) to assess your practical hard skills;
• 2nd stage of technical interview (1 h) to assess your theoretical skills;
• A 1-hour Final interview with the team.
   

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

Our client is a fast-growing, fast-paced software development organization with a mission to build new ways of interacting with information. They leverage intellectual property and their cloud infrastructure expertise to successfully accomplish this task. Together, they build and support products that address complex, real-time data and analytics needs in the enterprise. Their teams are comprised of successful people who enjoy solving problems, engaging in substantive technical discussions and have passion for their work. Our client has very high expectations in terms of skill, motivation, self-organization, and productivity. They are looking for people who excel working in groups, virtual and collocated, as well as those who are comfortable with fast-paced agile development. 

Our client is looking for a talented Automation QA Engineer to join their US-based team for at least 6 months. This person will be responsible for building the automation testing environment from scratch, automating regression tests, and training the manual team to write regression tests.

More specifically, as an Automation QA Engineer, you will:
 

• Set up the automation testing environment from scratch;
• Automate regression tests and train the manual team to write regression tests;
• Manage the entire testing lifecycle, including, test case creation, and automation;
• Validate changes to the product primarily by developing, executing, and maintaining automated UI, API, and backend service tests;
• Find, isolate, document, and track bugs through resolution;
• Actively participate in refining, planning, stand-ups, retrospectives and reviews.
   

Qualifications:
 

• 6+ years of experience as an Automation QA Engineer;
• Experience building test automation in Playwright using JavaScript or TypeScript; 
• Ability to analyze and interpret test results, identify issues, and effectively communicate them to the development team;
• Strong problem-solving and debugging skills with meticulous attention to detail;
• At least Upper-intermediate level of English (B2 or higher);
• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment;
• Proven ability to work independently, take ownership of projects, and deliver high-quality results on time.
    

We offer:
 

• Competitive market salary;
• Fully remote work;
• Convenient and somewhat flexible work hours (you will have to work until 20:00 Kyiv time GMT+3, or 1 pm EST);
• 28 days of paid time off per calendar year;
• Working on a very socially valuable product, alongside a highly professional, US-based, international team;
• Interesting challenges and the ability to grow and learn.

We're building the operational core of a fintech company currently going through licensing with the Polish Financial Supervision Authority (KNF) — Payment Institution / EMI status.

We need a Project Manager to own the entire licensing process from the inside: coordinating lawyers, compliance, and finance; tracking every document and deadline; and later leading the product's operational launch.

This role requires, without exception:
📍 Full professional fluency in Polish — you'll be the one talking to KNF, lawyers, and Polish government bodies directly, in Polish
🗣️ Conversational English
📄 Legal right to work in Poland and readiness for full-time employment under a Polish employment contract (umowa o pracę)
📌 On-site or hybrid in Warsaw — this is not a remote role.

What you'll actually do:
▪️ Coordinate the KNF licensing package across legal, compliance, and finance
▪️ Track internal AML/KYC, audit, and compliance procedures through to sign-off
▪️ Be the connective tissue between departments as we build the team from scratch
▪️ Lead the operational launch once the licence is granted

Nice to have: prior experience in fintech, banking, or another regulated industry; experience working directly with a financial regulator.

Employment & Benefits:

📍 Location: Warsaw, Poland — on-site or hybrid
📝 Employment: Full-time employment under a Polish employment contract (umowa o pracę)
⏰ Working schedule: Standard 5-day working week, 40 hours per week
🌴 Paid annual leave in accordance with Polish labour law
🏥 Paid sick leave in accordance with Polish labour law
🇵🇱 Employment conditions and statutory benefits are provided in accordance with Polish legislation

 

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: English language. 

Job Details:
 

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop and headset).

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.

 Hi! We are looking for a Senior Node.js Backend Developer (Payments Platform) to join our pack at SharksCode 🦈💙
 SharksCode is a Ukrainian IT company that develops high-tech software solutions and scalable B2B platforms.
 We are looking for a Senior Node.js Backend Developer who will help build and evolve our payment platform, working on scalable backend services, distributed systems, and integrations with external financial providers. In this role, you will participate in architectural decisions, develop secure and reliable payment flows, and contribute to building resilient, high-load backend services.

We expect that you:

• Have 6+ years of commercial backend development experience with Node.js.
• Have strong commercial experience with TypeScript and a deep understanding of its type system.
• Have hands-on experience designing and developing REST APIs.
• Write clean, maintainable, well-tested, and production-ready code.
• Have experience decomposing complex business requirements into scalable technical solutions.
• Can clearly explain and justify technical decisions, trade-offs, risks, and alternative approaches.
• Have strong practical experience with PostgreSQL, including query optimization, indexing, schema design, and performance tuning under high load.
• Have hands-on experience designing and developing microservice-based distributed systems.
• Understand distributed and event-driven architectures.
• Have practical experience working with Kafka.
• Have hands-on experience using Redis.
• Have experience implementing retries, timeouts, circuit breakers, rate limiting, and backpressure mechanisms.
• Have experience integrating third-party APIs, including payment providers, PSPs, banks, KYC providers, or other external services.
• Have a solid understanding of secure software development principles.
• Have practical knowledge of OAuth 2.0, JWT, HMAC, mTLS, API authentication, and authorization.
• Can identify security vulnerabilities in code, APIs, dependencies, configurations, and system architecture.
• Have experience conducting code reviews and technical audits of backend services.
• Understand principles of protecting personal, payment, and other sensitive data.
• Have a strong understanding of HTTP/HTTPS, TCP/IP, DNS, Webhooks, and the lifecycle of network requests.
• Understand TLS/mTLS, certificate lifecycle management, rotation, and secure certificate storage.
   

Your future responsibilities:

• Design, develop, and maintain backend services for the payment platform.
• Build reliable integrations with payment providers, banks, and external financial services.
• Develop scalable microservices and distributed backend components.
• Participate in architecture discussions and contribute to technical decision-making.
• Optimize PostgreSQL performance and ensure system reliability under high load.
• Ensure backend security and compliance with engineering best practices.
• Conduct code reviews and contribute to improving engineering standards within the team.
• Collaborate closely with product, QA, and infrastructure teams to deliver reliable production solutions.
   

Nice to have:

• Experience with GraphQL or gRPC.
• Experience building payment platforms, financial services, or payment processing systems.
• Experience in iGaming, Betting, FinTech, Banking, or E-commerce domains.
• Understanding of payment lifecycle concepts such as authorization, capture, void, refund, reversal, and chargeback.
• Understanding of reconciliation, settlement, payment routing, and cascading.
• Knowledge of PCI DSS, KYC/AML, and secure payment data processing.
• Experience with observability tools such as Prometheus, Grafana, OpenTelemetry, Loki, or Jaeger.
• Experience mentoring engineers and improving engineering practices.
• Understanding of threat modeling, attack surface analysis, secrets management, and the principle of least privilege.
   

Interview stages:
🤝 Interview with Recruiter.
🧠 Technical Interview.
💙 Offer.

We offer:
🌴 24 paid vacation days, 14 sick days, and 5 days off.
⏰ Flexible start of the working day — from 9:00 to 11:00.
🏥 Medical insurance.
💰 Bonuses and performance-based rewards.
🐶 Office in the center of Kyiv — pets are welcome, we are pet-friendly.
💆 Lounge area in the office to recharge during the day.
🎾 Padel tennis, football, and training at the polygon for those who enjoy active leisure.
📚 Learning compensation, internal meetups and workshops, as well as access to the corporate LMS with courses.
🎁 Corporate currency that can be exchanged for merch, gifts, or additional benefits.

With over 70 products and 3 billion installs worldwide, AIBY is at the forefront of mobile and web app development with a focus on AI technology. Innovation and team spirit are the backbones of our company, and thanks to them, we’re proud of titles like ChatOn, iScanner, ARTA, Forma, OnSkin, Plantum, and many others. At AIBY, you can enjoy the work you do while helping millions of people.

Web is where we’re building what comes next. In 2025, web grew 10x year-over-year — and by mid-2026, we’re already close to repeating that entire year’s numbers. Now we’re looking for a Head of Web Growth to join one of our Business Units and take the web even further: from a strong growth engine to the dominant revenue driver across its app portfolio.

You’ll report to the CEO of the BU and lead a team of growth managers, who are already delivering solid results. Your job is to help them aim higher and build the systems that make strong performance repeatable.

What you will do:

• Own web revenue performance across the unit and set the direction for how the team moves these numbers
• Audit current web growth processes and build the strategy from there
• Lead the shift to web-to-web as the primary growth format — scaling what works and fixing what doesn’t
• Lead, mentor, and develop a team — raise the hard skills bar, drive accountability, and create the kind of environment where ambitious targets feel energizing rather than exhausting
• Work closely with heads of product, marketing, analytics, and engineering to move initiatives from strategy to execution

What you should have:

• 5+ years of experience in growth or product marketing within subscription-based environments, with a strong focus on web and web-to-web
• 3+ years of leadership experience managing growth teams and driving cross-functional collaboration across product, marketing, analytics, and engineering
• Proven track record of taking subscription products through different stages: you’ve launched from scratch, scaled what was already working, and diagnosed why something that should be growing isn’t
• Deep understanding of unit economics and web growth metrics: CAC, LTV, ROAS, retention, churn, funnel conversion — and how they connect to each other
• Understanding of how LTV prediction models are built and what drives them
• Experience with payment infrastructure: you know how subscription billing works end-to-end
• Hypothesis-driven approach to growth: you build experiments, read results honestly, and iterate fast
• Sharp analytical thinking — you work comfortably with numbers, notice what others miss, and can translate data into decisions
• Solid people management instincts — you know how to develop talent
• Strong written and spoken English

What we offer:

• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy
• Competitive fixed salary+ generous performance-based bonus
• Medical insurance (depending on the location)

• Paid vacations, sick days, and other benefits

   

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

UKAD is looking for a Java Developer with conversational German to join a project for our German client.
 

About the Project

The project focuses on Risk-Based Pricing and involves implementing extended functionality for interest rate calculations in a car loan system.

You will join a small team of 3 developers, working closely with German-speaking colleagues.
 

Tech Stack

• Java 17 / 26
• Spring Boot
• RabbitMQ
• Kubernetes (k8s)
• AWS
   

Requirements

• Commercial experience with Java development
• Good knowledge of Spring Boot
• Experience with RabbitMQ
• Familiarity with Kubernetes and AWS
• Conversational German (B1/B2 or higher)
• Ability to communicate effectively and collaborate within a German-speaking team
• Good communication skills and a proactive approach to problem-solving
   

We Offer

• Remote or hybrid work
• Flexible working hours. You can start your working day between 08:00 and 11:00
• Full-time employment
• Professional development and mentoring
• Support for conferences, courses, and meetups
• Equipment provided for work
• Social benefits package
• A friendly, collaborative team with minimal bureaucracy
• Challenging technical tasks and the opportunity to work with modern development and AI tools

Some facts about UKAD to help you make a decision

During 2022-2025, we only increased cooperation with our foreign partners.

UKAD combines benefits of family-sized companies, like no bureaucracy, easy access to the executives, with sustainable growth and vast opportunities.

Our company is strong enough to be not just a vendor but a tech partner. We can afford to choose customers that respect developers.

UKAD is one of the leading employers in Kharkiv, according to DOU.

We never hire people for projects, but to build the team, so if the project ends, you remain a part of UKAD.

Aren't we the company you're looking for?

We are an established iGaming company with 4+ years of experience and a team of 1600+ specialists, managing 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are partnering with a professional SEO company operating in highly competitive iGaming and casino niches. Their team builds and scales SEO strategies where results and a systematic approach truly matter.

We are supporting them in the search for a strong Senior SEO who will scale the direction, build high-performing teams, and drive sustainable project growth.

Requirements

• Expert-level expertise in working with expired/drop domains: full command of all types of drop-domain strategies, ability to select the optimal setup for a specific domain and objective, and accurately forecast outcomes.
• Development of proprietary domain screening and evaluation systems: formalized criteria, weighted scoring models, automated or semi-automated validation workflows.
• Deep expertise in backlink profile analysis: ability to identify complex manipulations (multi-layered schemes, artificial growth patterns, “washed” domains), and assess the long-term sustainability of domain authority.
• Proven experience in building and scaling PBN networks (full-cycle management).
• Strategic thinking: ability to build long-term strategies tailored to specific markets, account for regulatory risks, and adapt quickly to algorithm updates.
• Expert-level semantic analysis: deep understanding of SERP dynamics across keyword clusters, ability to identify undervalued clusters with low competition and high growth potential.
• Technical SEO expertise at the architectural level: designing drop-site structures, managing crawl budget across large-scale networks, working with log files, and rendering optimization.
• Infrastructure management: design and administration of server infrastructure for drop networks (VPS, dedicated servers, IP rotation, CDN, Cloudflare), large-scale DNS management.
• Hands-on experience with process automation: Python (parsing, domain data processing, monitoring), integration of Ahrefs / Majestic / GSC APIs into proprietary dashboards.
• Strong understanding of gray-hat markets at an expert level, including SERP behavior, scheme sustainability, and regulatory risks.
• Experience managing SEO teams: KPI setup, onboarding, and performance evaluation.
• Analytical and ROI-driven mindset: evaluating profitability of each domain and building P&L models.
• Leadership skills: ability to assign tasks, make final strategic decisions, and take ownership of the overall direction and results.
  
  Nice to Have
• Participation in the development of internal tools or scalable processes: SOPs, screening checklists, domain evaluation frameworks that can be rolled out across the team.
• Experience working with domain brokers and handling direct off-auction deals.
  
  Key Responsibilities
• Develop and oversee the overall strategy: define target markets, domain types, priority usage models, and department KPIs.
• Design and scale the entire drop-domain operation: from search criteria to performance monitoring, including process standardization, automation, and knowledge transfer to Middle and Junior specialists.
• Make final decisions on domain acquisitions: evaluate lots, participate in auctions for key domains, and negotiate with brokers.
• Develop and continuously improve domain screening and scoring systems, adapting criteria to algorithm updates and market conditions.
• Make architectural infrastructure decisions: design server structures, manage hosting networks, and minimize network-level footprints.
• Develop and test new drop-domain usage strategies; document results and scale successful approaches.
• Conduct strategic analytics: forecast the performance and ROI of new investments.
• Collaborate with Team Leads and management: provide regular reporting, participate in strategic sessions, and justify investment decisions.
• Lead and manage the team: delegate tasks, ensure quality control, mentor Middle and Junior specialists, and onboard new hires.
• Monitor Google algorithm updates, industry trends, and competitor activity, adapting the strategy in real time.

We need a detail-oriented analyst and a proactive communicator who will ensure seamless transaction flows, optimize conversion rates, and manage relationships with payment service providers (PSPs) across diverse global markets.

🎯 Key Responsibilities

• Relationship Management: Serve as the primary point of contact for connected PSPs. Handle day-to-day communications, resolve operational queries, and push for better service terms.
• Onboarding & Integration: Support all stages of PSP onboarding — from the initial intro and gathering technical documentation to the final "go-live" phase.
• Performance Analytics:  Monitor provider dashboards and transaction reports to compare performance.
  • Analyze payment conversion rates (Click-to-Deposit) and identify root causes for failed or pending transactions.
  • Interpret data to spot discrepancies and suggest actionable improvements.
• Operational Excellence:
  • Process internal tickets from Business Development and translate them into clear technical tasks for the Integration/Product teams.
  • Conduct competitive analysis of payment solutions in target regions, identifying new local methods and integration channels.

• Cross-department Collaboration: Work closely with Finance, Legal, Product, and Business Development teams to align payment strategies with global business goals.

  ✅Requirements
  - Experience: 1+ year of relevant experience in iGaming (Betting/Gambling), with a primary focus on European markets such as Italy, Portugal, Czech Republic, Poland, Greece, and the Netherlands.
  - Tier-1 Market Expertise: Proven track record working with Tier-1 European countries and a deep understanding of their payment ecosystems.
  - Payment Systems Knowledge: Strong grasp of Card processing and European Alternative Payment Methods (APMs), including experience with systems such as Blik, iDEAL, MbWay, and similar regional solutions.
  - Technical Skills: Hands-on experience with Payment Service Provider (PSP) admin panels and reporting tools.
  - Analytical Competence: Ability to  effectively communicate with the analytics team, read and interpret dashboards, and generate actionable insights and recommendations based on the data.
  - Languages: Upper-Intermediate (B2+) English proficiency, both written and verbal, for efficient communication with international partners.
  🧠 Soft Skills

• Detail-Oriented: You notice the small things in transaction logs that others might miss.
• Stress Resilient: Comfortable working in a high-pressure, fast-growing global company.
• Assertive: Not afraid to push your position and hold providers accountable for their performance.
• Organized: Ability to manage multiple onboarding processes and tickets simultaneously without losing focus.
• ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Greek (GR) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Greek market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Greek audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Greek market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Greek market (GR GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the UK GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

Market Ownership: You will take ownership of the player lifecycle specifically for the UK market, ensuring our users stay engaged, active, and loyal.

Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the British audience.

Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.

Segmentation: Utilize RFM analysis and behavioral data to target the right players in the UK market with the right message.

Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.

Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

Experience: 1.5–3 years in CRM / Retention Marketing.

GEO Expertise: Practical experience and a deep understanding of the UK market (UK GEO) is essential.

Industry: Experience in iGaming or digital products is highly preferred.

Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.

Mindset: Analytical approach to data and a creative approach to problem-solving.

Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

Format: Remote work, 5/2 schedule.

Payments: In USDT.

Remuneration: Competitive salary + bonuses based on the results of the department you build.

Growth: Opportunity for growth within the project.

Benefits: Paid vacation and sick leave.