Jobs at Djinni

We are looking for a Senior Compliance Manager who has personally built a compliance system, taken certifications through a successful audit, and kept them valid year after year. You will own the compliance and certification function across our healthcare products and our service organization — from certification strategy and policies to audits, corrective actions, and annual renewals. 

About the role: 

Langate is focused on the healthcare domain and develops its own healthcare products alongside its software development services. The company already holds ISO/IEC 27001 certification, confirmed at this year’s audit, and ISO 9001 certification is in progress — so you will not be starting from zero. We are now building a dedicated compliance function: about 70% of your time will go to certifying our healthcare products and about 30% to the company’s ongoing compliance processes and existing certificates. You will work closely with the manager who owns the compliance direction, with internal product owners, and with an experienced external audit partner the company has worked with for two years. 

Requirements:  

• Proven end-to-end experience building a compliance system and personally obtaining and maintaining certifications 
• Practical knowledge of ISO/IEC 27001 and ISO 9001, and a solid understanding of SOC 2, HIPAA, and GDPR 
• Strong expertise in policies, procedures, evidence and document control: approvals, signatures, versioning and review cycles 
• Systemic thinking: you define the right sequence, priorities, and dependencies and turn them into a realistic plan 
• Senior-level ownership and proactivity, strong attention to detail and confidence working with large volumes of documentation 

Will be a plus:  

• Experience in both product and service companies 
• Product certification experience 
• Exposure to the healthcare domain 
• Experience working with external auditors or certification partners 
• Practical use of AI tools or agents to automate compliance documentation work 

 
Responsibilities: 

• Assess the current state of compliance, identify gaps, and build a prioritized certification roadmap 
• Define the certification strategy and sequence for the company’s healthcare products and service organization 
• Write, update, and maintain policies and procedures; control document flow, approvals, signatures and versioning 
• Plan and run internal audits and prepare the company for external certification and surveillance audits 
• Manage audit findings and corrective actions through to verified closure 
• Keep existing certificates valid through annual audit cycles and renewals 
• Build a repeatable compliance approach that can be scaled across several products 
• Use AI tools and agents to analyze how new requirements affect policies, find documents that need updating or re-signing, and reduce manual work 
• Work with the external audit and certification partner 

We offer:  

• 20 working days of paid vacation per year 
• 7 paid sick days per year 
• Official Ukrainian public holidays are non-working days 
• Paid courses (50% compensation for an individual course once a year) and certifications 
• Corporate English lessons, including classes with a native speaker 
• Workshops and master classes 
• Coach and psychologist support 
• Online yoga classes with an instructor 
• Paid team-building events every two months 
• Mentoring programs 
• Medical insurance for employees in Ukraine 

Schedule: full-time, 5/2, 40 hours per week, working hours aligned with the Kyiv time zone (EEST). No dependency on US client hours. 

Why Choose Us? What Do We Offer that's Exceptional?    

1. Ownership and Real Impact: You will own the compliance and certification function end-to-end, with room to build and improve processes rather than only maintain paperwork. 
2. A Clear Healthcare Focus: The company concentrates on the healthcare domain instead of spreading across many industries, and your approach can be scaled across several products. 
3. AI-First Compliance: The company actively supports AI and agent automation to make compliance work faster and more reliable. 
4. Work-Life Balance with Benefits: We value work-life balance and offer paid vacation, paid sick leave, and official public holidays off. 
5. Investment in Your Growth: We're committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.    
6. Team Building and Unity: We know that a happy team is a productive team. That's why we organize team-building events and group activities to foster strong bonds and a sense of belonging.    

When you choose us, you're choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology!  

We are looking for a Lead Generation Manager to help us build and scale a strong pipeline of qualified B2B leads within the Web3 and blockchain ecosystem.

If you know how to identify the right companies and decision-makers, build effective outbound campaigns, and turn prospecting into qualified opportunities, we’d love to hear from you.

What you’ll do

• Research Web3, blockchain, crypto, fintech, and related markets to identify potential clients.
• Build, maintain, and segment high-quality lead databases.
• Identify key decision-makers, including Founders, CEOs, CMOs, Heads of BD, Partnerships, Marketing, and other relevant stakeholders.
• Launch and optimize outbound campaigns via LinkedIn, email, and other channels.
• Create personalized outreach messages and automated sequences.
• Qualify leads based on our ICP and pass qualified opportunities to the Sales/BD team.
• Manage lead generation activities through CRM and automation tools.
• Track and analyze campaign performance, including response rates, conversion rates, qualified leads, and pipeline contribution.
• Continuously test new markets, segments, channels, messaging, and outreach strategies.

• Collaborate closely with Sales, Marketing, and Business Development teams to improve lead quality and conversion.

   

Requirements

• 2+ years of experience in Lead Generation, SDR, B2B Outbound, or Business Development.
• Proven experience working with international B2B clients.
• Strong understanding of ICP, segmentation, prospecting, qualification, and sales funnels.
• Hands-on experience with LinkedIn and email outreach.
• Experience working with CRM and lead generation tools.
• Intermediate English or higher.
• Strong research, communication, and analytical skills.
• Highly organized, proactive, and results-oriented.

• Experience in a Web3, blockchain, crypto, or fintech company is mandatory

   

Nice to have

• Existing network or experience within the Web3 ecosystem.
• Experience working with Web3 startups, crypto exchanges, wallets, DeFi, NFT, gaming, or blockchain infrastructure projects.
• Experience with tools such as Apollo, Clay, LinkedIn Sales Navigator, Lemlist, Instantly, HubSpot, or similar platforms.

What we offer

• Opportunity to work with an international Web3 company.
• High level of autonomy and the opportunity to shape our lead generation strategy.
• Exposure to international markets and decision-makers.
• Competitive salary with performance-based bonuses.
• Fully remote work.
• Opportunities for professional and financial growth.
• Fast-paced environment with minimal bureaucracy.

Are you the person who gets called when deposits start failing - and actually knows why? We're looking for a payments specialist to own the performance, integrations and provider relationships behind every deposit and withdrawal across our B2C brand portfolio and B2B platform. This isn't a purely commercial relationship-management role. You'll be hands-on with routing configuration, decline-code diagnosis, PSP integrations, and fraud-pattern collaboration - with real accountability for hitting 75%+ acceptance on first deposits and 85%+ on repeat deposits.

What you'll do

• Monitor acceptance and conversion daily/hourly, diagnose deterioration by provider, route, BIN and decline code, and optimise routing, cascading and 3DS strategy.
• Own the payment incident log - coordinating PSPs, Engineering, Risk and Support through to root cause and resolution.
• Be the primary commercial and operational contact for our PSPs, acquirers, aggregators and banking partners, running regular business reviews.
• Partner with Risk, Fraud and BI to spot suspicious deposit/withdrawal patterns and feed payment intelligence into detection models.
• Support our B2B platform with reusable integration standards, connector documentation and client onboarding.
• Test and validate new and existing payment methods and PSP integrations across Tier 1 brands, reporting results and flagging issues
• Design and implement test strategies and automation frameworks specifically for payment/PSP flows
• Build and maintain test scripts, test suites, and libraries covering functional and non-functional payment integration testing
• Analyze transaction data and payment flow quality to proactively identify issues and drive improvements
• Maintain and improve CI/CD pipelines related to payment integration testing
• Maintain fully integrated test automation covering the infrastructure layer of payment-related client applications
• Collaborate closely with Payments, Product, Compliance, and Engineering teams to validate new PSP partnerships and payment method launches
• Identify new tools and approaches to improve automation coverage for payment testing
• Ensure all payment integrations meet regulatory, security, and Tier 1 brand compliance standards before go-live

What we're looking for

• 3+ years in online payments, with real operational ownership - not just account management.
• 2+ years in iGaming, betting, fintech-for-gambling, or another regulated high-risk online sector.
• 3+ years of QA/testing experience, including hands-on work testing payment systems or PSP integrations
• Hands-on experience configuring payment gateways or orchestration platforms (e.g. PaymentIQ, Praxis, Corefy, BridgerPay or similar).
• Comfortable reading transaction-level data - APIs, webhooks, decline codes, 3DS flows - and turning it into a fix.
• Working knowledge of fraud, chargebacks, KYC/AML dependencies and PCI-relevant payment-risk controls.
• Strong Excel/BI skills; SQL or hands-on data analysis is a strong plus.
• Willing to participate in a structured on-call rota for critical payment incidents.
• Strong analytical skills - able to trace transaction flows, identify discrepancies, and troubleshoot integration issues end-to-end
• Solid QA methodologies knowledge (test planning, test case design, defect lifecycle)
• Java core knowledge
• Tools and technologies: Maven/Gradle, TestNG, REST Assured, Git, SQL (PostgreSQL)
• CI/CD basic understanding
• Experience working in a microservices architecture

Nice to have

• Experience spanning both B2C and B2B payment delivery.
• Tier-1 market depth.
• Direct (non-aggregator) integration experience.
• Exposure to fraud-model feature design alongside a data science team.

What we offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Important

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

We're looking for a commercially sharp payments professional to own our PSP and payment-provider ecosystem from the business side - spotting the next great provider before competitors do, negotiating terms that actually move the needle, and making sure every contract we sign is one we're happy to live with.

This is a business development and relationship role, not a technical one. You won't be configuring gateways - you'll be researching the market, building the pipeline, sitting across the table in negotiations, and keeping our contracts and compliance position airtight. You'll work closely with our PSP Integrations Manager (who owns the technical build) plus Legal, Compliance and Finance.

What you'll do

• Continuously research the payments landscape and competitor payment offerings - know who's entering the market, who's improving pricing, and where we have a gap before it becomes a problem.
• Build and manage a pipeline of prospective PSPs, acquirers, aggregators and local payment-method providers, and represent us at industry events.
• Lead commercial negotiations - processing fees, FX, reserves, settlement terms, SLAs - backed by real market benchmarking.
• Own contract and business-terms management end to end: coordinate redlines with Legal, track renewals well ahead of expiry, and maintain a single source of truth for every provider's commercial terms.
• Coordinate with Compliance on licensing fit and KYB onboarding for every new provider, before anything reaches signature.
• Manage ongoing commercial relationships with key providers, including quarterly business reviews.
• Report regularly to Payments leadership on pipeline, negotiation status, renewal risk and market intelligence.

What we're looking for

• 4+ years in payments business development, commercial partnerships or PSP/vendor relationship management - ideally in iGaming, fintech or another regulated high-risk online sector.
• A track record of negotiating and closing provider contracts, with real, quantifiable outcomes.
• Contract-literate: comfortable reading and challenging fee schedules, reserve terms, SLAs and termination clauses.
• A researcher's instinct - you build market intelligence proactively, not just react to what lands in your inbox.
• Working knowledge of the payments landscape relevant to iGaming (card acquiring, APMs, wallets, open banking, crypto, local methods).
• Comfortable coordinating with Compliance/Legal as a routine part of the job.
• Strong written and verbal negotiation skills.

Nice to have

• An existing network of PSP/acquirer/aggregator contacts in iGaming.
• Negotiation experience across multiple Tier-1 markets (UK/IE, Canada, ANZ, DACH, Nordics, Benelux).
• Experience with vendor KYB/compliance onboarding processes.
• Experience building a market-intelligence or competitor-tracking function from scratch.

What's on offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

We are a fast-growing international FinTech company providing payment solutions to businesses across multiple markets.
As we continue expanding globally, we are looking for a Key Account Manager (KAM) who will be responsible for managing, retaining, and growing relationships with our key merchants and strategic partners.
This role sits at the intersection of client relationships, operations, and commercial growth. You will act as the primary point of contact for key accounts, ensure smooth day-to-day cooperation, coordinate internal teams, and identify opportunities to expand existing partnerships.
Role MissionBuild strong, long-term relationships with key merchants and partners, ensure a high level of service and retention, and drive account growth through deeper cooperation, upsell, and cross-sell opportunities.
 

Key Responsibilities

• Serve as the primary point of contact for key merchants and strategic partners.
• Build and maintain strong, long-term relationships with assigned accounts.
• Manage the full account lifecycle after onboarding and ensure smooth ongoing cooperation.
• Support merchant onboarding, integrations, and operational activities.
• Understand merchants’ business models, needs, challenges, and growth plans.
• Monitor account performance and identify potential risks or opportunities.
• Drive merchant retention, satisfaction, and overall account health.
• Identify and develop upsell and cross-sell opportunities within existing accounts.
• Coordinate internally with Risk, Compliance, Operations, Finance, Product, Support, and Technical teams.
• Manage merchant requests, escalations, and operational issues, ensuring timely resolution.
• Conduct regular account reviews and maintain ongoing communication with key stakeholders.
• Identify opportunities to increase transaction volumes and expand cooperation with existing merchants.
• Maintain accurate CRM records, account updates, and commercial information.
• Prepare account performance updates and provide relevant client insights to the leadership team.
• Represent the company during client meetings, industry events, and conferences when required.

Requirements

• 2+ years of experience in Account Management, Key Account Management, Customer Success, Merchant Success, or Client Relationship Management.
• Experience within FinTech, Payments, PSP, Acquiring, Banking, SaaS, iGaming, or E-commerce environments is preferred.
• Experience managing B2B clients, merchants, or strategic partners.
• Strong communication and relationship-building skills.
• Good understanding of payment processing workflows, merchant operations, acquiring, or financial services.
• Ability to understand client needs and translate them into actionable solutions.
• Experience coordinating multiple internal stakeholders and departments.
• Ability to manage multiple accounts and priorities simultaneously.
• Strong problem-solving and escalation management skills.
• Commercial mindset with the ability to identify account growth opportunities.
• Customer-oriented and proactive approach.
• Experience working with CRM systems such as HubSpot, Salesforce, Pipedrive, or similar is preferred.
• Fluent English.

Success in the First 90 Days

• Successfully onboard into the company’s products, payment infrastructure, and account management processes.
• Build strong working relationships with assigned merchants and key internal stakeholders.
• Gain a clear understanding of each assigned account, including business model, volumes, priorities, and potential risks.
• Establish regular communication and account management routines with key merchants.
• Successfully manage operational requests and coordinate their resolution with internal teams.
• Identify initial upsell, cross-sell, or account growth opportunities.
• Contribute to merchant retention and satisfaction across the assigned portfolio.
• Become a trusted point of contact for key clients and partners.

What We Are Looking ForWe are looking for a proactive Key Account Manager who knows how to build trust, understand client businesses, and turn strong relationships into long-term commercial partnerships.
The ideal candidate is comfortable working with multiple stakeholders, understands the dynamics of the payments industry, and can balance client satisfaction with commercial objectives.
You do not simply react to merchant requests — you understand what is happening within each account, anticipate potential challenges, identify growth opportunities, and actively develop the partnership over time.

Demix Transport is looking for a responsible and well-organized dispatcher who can efficiently find profitable loads, negotiate with partners, and confidently handle multiple tasks in a fast-paced environment.
 

🔹 What We Offer

• Competitive salary
• Comfortable office in Bucharest
• Supportive team and no micromanagement
• Opportunities for professional and career growth
• Schedule: Monday–Friday 15:00–01:00
   

🔹 Requirements

• At least 1 year of experience as a Dispatcher
  (candidates without experience are also welcome if they are motivated to learn)
• Experience with booking loads and negotiating with clients/partners
• English proficiency at B1 level or higher
• Ability to multitask and prioritize effectively
• Result-oriented mindset, responsibility, and a positive attitude

Demix Transport is looking for a responsible and well-organized dispatcher who can efficiently find profitable loads, negotiate with partners, and confidently handle multiple tasks in a fast-paced environment.
 

🔹 What We Offer

• Competitive salary
• Comfortable office in Limassol
• Supportive team and no micromanagement
• Opportunities for professional and career growth
• Schedule: Monday–Friday 15:00–01:00
   

🔹 Requirements

• At least 1 year of experience as a Dispatcher
  (candidates without experience are also welcome if they are motivated to learn)
• Experience with booking loads and negotiating with clients/partners
• English proficiency at B1 level or higher
• Ability to multitask and prioritize effectively
• Result-oriented mindset, responsibility, and a positive attitude

Requirements:

• 5+ years of experience in automation testing
• 3+ years of experience in mobile automation for iOS & Android platforms (with Appium)
• 3+ years of experience in Java for automation testing
• Experience with Git (preferably) or other standard version control systems
• Experience with tests reporting libraries (web oriented)
• Experience working in Agile environment
• At least Upper-Intermediate level of both spoken and written English

• Ability to work from our Warsaw office

   

Nice to have:

• Experience with CI flow and tools (like: Jenkins or other standard CI platforms)
• Experience working with remote test labs for mobile devices
• Experience with docker or other virtualization platforms

• Experience in Unix/Linux/MacOS

   

Responsibilities:

• Working on a framework for test automation of the Core product with 120 mln active users

• Collaborating with other SDET and mentoring/code reviewing for QA Engineers who are involved in automation

   

We offer:

• Opportunity to work on a global product used by 100+ million users worldwide.
• Competitive compensation package, including 20 paid vacation days and paid sick leave.
• Full-time office-based work (5 days per week) in a modern, comfortable office in Warsaw.
• Flexible working hours with a healthy work-life balance.
• Private medical insurance.
• English classes with a native speaker and wellness activities, including online yoga.
• Paid tech training and other activities for professional growth;

• Modern, comfortable office and a friendly, supportive engineering culture.

   

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.

Join our Fraud & Risk Operations team! Open only to Ukrainian citizens permanently residing in Ukraine.

Our employees provide customer support exclusively in writing via the system (no phone calls).

We’ve been working with a German client for about two years - it’s a major German e-commerce site with a wide range of products (clothing, jewelry, shoes, home goods).

We’re currently looking for specialists with strong concentration, systematic thinking, and the ability to quickly analyze data to work in the Fraud & Risk Operations Department.

This is a Full-time position (8-hour workday) in the Anti-Fraud / Risk Operations department to support Western / European projects.

Skills that are ideal for this role:

• High speed of work and decision-making
• Focus and attention to detail
• Pattern recognition and the ability to identify anomalies
• Consistency and discipline

What you’ll be doing - Fraud Operations & Risk Review

• Investigate Fraud & Policy Abuse: Analyze accounts, transactions, behavior patterns, and customer claims (unauthorized access, fake profiles, identity theft) to identify fraud, abuse, and policy violations.
• Resolve Complex Risk Cases: Handle end-to-end investigations across diverse case types, including account takeovers, payment/refund issues, missing deliveries, and process exploitation.
• Conduct Checks & Verification: Assess evidence, run necessary checks (including payment system verification), and request additional data to reach well-reasoned decisions.
• Detect Patterns & Anomalies: Identify recurring schemes, behavioral anomalies, and links between cases that signal new or coordinated fraudulent activity.
• Make Decisions & Take Action: Apply consistent outcomes (account blocks, additional verification, claim approvals/refusals) in strict accordance with company policies and security standards.
• Document Findings: Maintain clear and concise records of evidence, checks performed, decision rationales, and case outcomes in internal systems.

We’re looking for people who:

• ⚡ Quickly get the hang of interfaces and work on a computer
• 🧠 Pay close attention to small details and anomalies
• 🏆 Love analytics, organization, and results-oriented work
• 🔁 Are not afraid of monotonous or repetitive analytical work—they know how to identify patterns
• ✍️ Have a command of English at the Upper-Intermediate (B2) level or higher
• ⏱️ Are ready for a full 8-hour workday (40 hours per week)

Training and Support

During your first few weeks on the job, you’ll gradually ease into the workflow and master all the necessary tools:

• Support from the team lead: The Team Lead will hold regular meetings, answer questions, and help you analyze complex or unusual fraud cases.
• Openness to questions: Asking questions and seeking guidance during your first few weeks is a normal and encouraged part of the onboarding process.

What You’ll Get:

• 💰 Salary: 750 euros / month
• 🏠 Fully remote work
• ⏰ Schedule: 8-hour workday / 40 hours per week (Full-time)
• 🤝 Paid vacation and sick leave
• 🚫 No micromanagement - what matters is making sound decisions and taking a responsible approach to your work
• 🚀 Possibility of career and professional growth

• 🌍 Experience working with Western and European markets

   

Sound like you? Then apply now!

🎯 Role Overview:

We’re a small engineering team building and running a set of distributed backend services and real-time web applications. We’re looking for a developer first and foremost — someone who’s strong with backend and full-stack work and enjoys shipping. On top of that, we value T-shaped breadth: the ability to step beyond the codebase when needed — into deployment, server operations, and observability — rather than handing everything off. Development is the core of the job; the operational side is the valuable second dimension.

 

⚙️ Your Tasks:

• End-to-End Feature Delivery: Write clean, tested, and maintainable backend code (primarily within our core Elixir/Phoenix stack), owning features from concept to production;
• Look Beyond the Code (T-Shaped Approach): Reach past the application layer when needed—following issues into infrastructure, servers, or deployment pipelines to fix them yourself;
• Observability & System Monitoring: Work with Grafana, Prometheus, and log pipelines (Loki / Alloy) to understand production system behavior and investigate data-related issues;
• Server & Infrastructure Operations: Manage and configure Linux servers, Docker / Docker Compose, Nginx, deployment pipelines, and handle basic networking tasks;
• Cloudflare Administration: Manage DNS, Load Balancers, and Cache Rules to ensure platform stability, security, and performance;

• Support Contextual Tasks: Occasionally handle small, self-contained tasks in PHP when the business or legacy components require it.

   

👤 Our criteria:

Must-have:

• Solid Backend / Full-Stack Experience: A proven track record of shipping production code and a deep understanding of software engineering depth;
• Database & Code Quality: Strong comfort with relational databases (PostgreSQL or similar) and a habit of writing highly tested, maintainable code;
• DevOps & CI/CD: Hands-on familiarity with Docker and modern CI/CD-based deployment workflows.
• Web Fundamentals: Solid working knowledge of core web infrastructure—HTTP, DNS, TLS, and networking basics;

• A T-shaped Mindset: You are a developer at your core, but you are happy to manage servers and read dashboards rather than treating ops as “someone else’s problem.”

   

Nice-to-have:

• BEAM Ecosystem Experience: Knowledge of Elixir / Erlang / OTP (Phoenix, LiveView, GenServers, distributed BEAM);
• Basic PHP: Ability to pick up and execute small, isolated tasks in PHP;
• Hands-on Observability: Practical experience setting up or navigating Grafana, Prometheus, and Loki;
• Cloudflare Management: Experience configuring DNS, Load Balancers, and Cache Rules;

• Linux & Infrastructure as Code: Experience with Linux server administration, Nginx, and IaC tools (specifically Ansible).

   

💼 Our offer:

 

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Requirements:

• 3 to 6 years of experience in lead generation or a similar role;
• Proficient in tools such as LinkedIn, LinkedIn Sales Navigator, IncIn, and other CRM and automation platforms (e.g., Apollo, Lemlist,Snovio etc.);
• Solid understanding of email outreach processes, writing outreach and follow-up sequences;
• Experience working with international markets (USA, Canada, Western Europe);
• Written English skills (B1 level or higher) for communication and crafting outreach content;
• Ability to identify decision-makers (DMs) among potential contacts;
• Team player with strong communication skills and a results-driven mindset;

Responsibilities:

• Generate leads through LinkedIn, email channels, and other automated outreach tools;
• Segment potential client databases and set up targeted campaigns;
• Create personalized outreach messages, initial contact texts, and follow-up sequences;
• Identify decision-makers and establish initial contact;
• Communicate with potential clients and hand off qualified leads to the sales team;
• Collaborate closely with the sales team to develop effective lead generation strategies;

• Participate in the creation and optimization of outreach campaigns.

  
  What We Offer:

•  Full-time role with flexible hours after probation.
•  Ongoing training and educational opportunities.
•  Performance reviews once a year.
•  Competitive salary in USD.
•  21 paid vacation days.
•  7 paid sick days (+15 for serious cases like COVID or surgery).
•  10 floating public holidays.
•  Online team-building events & fun corporate activities.
•  Projects across diverse domains (e-commerce, healthcare, fintech, etc.).
•  Clients from the USA, Canada, and Europe.
  
  Interview stages:
   1. AI - Screening.
   2. Interview with a recruiter.
   3. Test assignment.
   4. Final Interview with C-Level.
   5. Reference check.
   6. Offer.

ICONIC21 is a premier provider of live dealer and casino games, delivering a diverse and immersive portfolio for global markets. We create high-quality gaming experiences focused on innovation, reliability, and strong visual appeal.

We are building an Unreal Engine application: a real-time MetaHuman person talks to players, replies with synthesized voice and lip-sync, and performs game-related actions. This role needs a character/facial specialization, not a VFX TA. You take a photorealistic face all the way to production quality and dress a character so it reads as alive at runtime.

Requirements:
 

• Strong portfolio of photorealistic characters / digital humans.
• Maya, MetaHuman, ZBrush, Substance Painter / Designer.
• Solid understanding of character rigging, skinning, deformation and real-time constraints.

Responsibilities:
 

• Build game presenter on top of MetaHuman (including Mesh to MetaHuman).
• Handle groom (hair / brows / stubble) and tune clothing for motion.
• Build the wardrobe / outfit-variant system for multiple game presenters.
• Own look-dev and lighting for photorealism (Lumen); tune the facial rig (blendshapes / FACS / ARKit).

Nice to have:
 

• Marvelous Designer, Chaos Cloth / cloth sim.
• XGen / hair cards, photogrammetry / scan data, R3DS Wrap.
• Python / MEL for tools scripting.

What we offer:
 

• Challenging and exciting tasks, and all the needed tools to achieve them.
• A real opportunity for professional growth in a team of professionals.
• 21 days of vacation, 5 flexible days for your needs, 15 sick leave days.
• National holidays according to the official calendar.
• Individual benefit limit to support your health and wellness needs.

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written communication skills in English (B2+) / French (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

##About us
We are an international fintech and professional services company working with regulated financial businesses, licensing, market entry, banking and payment infrastructure.
 

Our clients include fintech companies, entrepreneurs and international businesses entering new markets or building regulated financial products.

We work across Europe, Asia, the US and other jurisdictions through our own team and international network of legal, regulatory, banking and technology partners.

## Responsibilities

• Manage client projects from request to delivery.
• Coordinate work between clients, internal teams and external partners.
• Work with company formation, licensing, banking / EMI onboarding, KYB and related fintech cases.
• Communicate with banks, EMIs, legal advisers, local providers and other service providers.
• Research jurisdictions, regulatory requirements and possible solutions for client requests.
• Maintain project timelines, priorities, documentation and client communication.
• Build and maintain long-term relationships with international partners and providers.
• Implement AI & Automation processes defined by the company into front-office and project workflows.
• Identify repetitive work and processes that can be simplified or automated.

## Requirements

• 2+ years of relevant experience in fintech, international corporate services, licensing, banking / EMI onboarding or related professional services.
• Experience working with international clients and service providers.
• Understanding of KYB / KYC and corporate documentation.
• Experience building and implementing AI- and automation-based workflows in day-to-day business processes.
• C1 English.
• Strong communication, research and coordination skills.
• Ability to manage several client cases independently.

## Strong Advantages

• Knowledge of international law.
• University degree in Law.
• Experience with regulated fintech companies and financial licences.
• Experience working directly with founders.

## What We Offer

• Competitive salary.
• Remote work or office in the city center.
• International clients and projects.
• Direct work with founders and decision-makers.
• High level of autonomy.
• Professional and career growth.
• Opportunity to work with fintech, regulation, M&A, AI and automation.

Description

Step into a mission-critical role at the intersection of Generative AI and life-saving technology. We are partnering with a titan of Japanese industry to revolutionise how medical and industrial equipment is managed in hospitals and facilities worldwide. You will be a founding member of a team building a sophisticated GenAI platform designed to provide instant, intelligent access to complex product knowledge—from assembly and configuration to intricate repair procedures. This project is in its infancy, offering you the unique “greenfield” opportunity.

Requirements

Must Have
Extensive experience as a Senior DevOps / Cloud Engineer supporting cloud-native platforms.

Strong hands-on experience with Microsoft Azure, including:
Azure Data Lake Storage (ADLS Gen2)
Azure Functions
Azure Event Grid
Azure AI Services / Azure OpenAI (from an infra & security perspective)
Azure Monitor, Log Analytics, Azure Cost Management

Solid experience with Infrastructure as Code (IaC) using Terraform and/or Bicep.
Strong knowledge of CI/CD pipelines using Azure DevOps (pipelines, artifacts, environments).
Experience designing and operating event-driven architectures.
Strong understanding of security best practices:
– Microsoft Entra ID (Azure AD)
– RBAC, Managed Identities
– Azure Key Vault
Experience supporting data platforms (ETL pipelines, storage layers, batch processing).
Comfortable working with evolving architectures.
Strong troubleshooting skills across cloud infrastructure, networking, and application layers.

Nice to Have
Experience operating or designing on-prem or hybrid Kubernetes environments.
Experience with Azure Databricks and data engineering workloads.
Familiarity with AI/ML platform operations (model deployments, quotas, scaling, monitoring).
Experience with cost optimization for data- and AI-heavy Azure workloads.
Exposure to regulated or industrial domains (Healthcare, Manufacturing, Industrial Equipment).
Knowledge of security/compliance frameworks.

Job responsibilities

As a Senior DevOps Engineer, you will be responsible for designing, implementing, and operating the infrastructure that supports a modern data and AI-driven platform. You will play a key role in enabling a secure, scalable, and reliable environment that supports data ingestion, AI-driven enrichment, semantic search, and user-facing applications.

Your responsibilities include:
Designing and maintaining Azure cloud infrastructure for data ingestion, processing, enrichment, and search workloads.
Implementing and managing CI/CD pipelines for application, data processing, and infrastructure components.
Establishing secure access patterns using Entra ID, Managed Identities, and Azure Key Vault.
Operating and monitoring event-driven processing pipelines based on Azure Functions and Event Grid.
Collaborating closely with data engineers, ML engineers, and solution architects to ensure infrastructure aligns with platform evolution.
Implementing monitoring, logging, and alerting to ensure operational reliability.
Managing cost visibility and optimization as cloud usage grows.
Contributing to future initiatives involving Kubernetes-based ingestion, advanced data processing, and enterprise-scale operations