Billing Operations Specialist (with night shifts)

We’re looking for a Billing Operations Manager to join our team. If you’re ready for new challenges in a dynamic and fast-paced environment, this could be the perfect role for you.

For someone who is analytical, proactive, and excited by the world of financial operations.
0.5+ years in financial industry · Integrations · Billing Systems · Excel · English B2+ · Analytical Skills

What you’ll do:
• Perform daily, weekly, and monthly monitoring of Operational KPIs;
• Analyse data, identify any anomalies, errors, or deviations affecting the system, and proactively troubleshoot issues;
• Provide efficient routing and flow management for maximum efficiency and processing speed;
• Understand financial service workflows, existing monitoring, analysis, and back-office tools;
• Collaborate with other departments across the company, including product development and technical support;
• Systematic preparation of reports in Tableau to monitor key operational indicators;
• Develop and implement improvements to monitoring processes and operations to increase efficiency and reduce risk.

 

Your expertise:
• 0.5+ years of experience in financial industry;
• Understand financial service workflows, third-party integrations, user journeys, and system interactions;
• Confident with processing financial information;
• Ability to work effectively with billing systems and monitoring tools (Kibana, etc);
• Excellent communication skills with external partners and service providers;
• Advanced Excel and other MS Office software user;
• English from upper-intermediate level;
• Initiative and proactive approach;
• High level of independence and ability to take responsibility.

It would be great if you also have:
• Experience in analytical tools (e.g.Tableau).



Life at Emergine:
Stay Supported

• 100% paid sick leave
• 21 working days of paid vacation
• Medical support for office and remote employees
• Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders

• International team
• Global collaboration
• Flexible work models depending on the role
• Remote, hybrid or office-based setup depending on the position

Grow Through Motion

• PDP and career development plans
• Regular feedback sessions
• Leadership opportunities
• Continuous professional development
• Knowledge-sharing sessions
• Management development initiatives

Create Real Impact

• Ownership from early stages
• International projects
• Complex and meaningful challenges
• Collaborative management
• Open communication
• Low bureaucracy
• Space for initiative and innovation

Hiring process:
HR Interview · Interview with Team Lead · Reference check · Job Offer