Head of Amazon PPC And Client Services

✅About Headline

Headline is a data-driven Amazon advertising agency partnering with Amazon-focused brands across Europe and the US. We manage approximately $25M in annual Amazon ad spend, helping brands grow through smarter advertising strategies, data-driven decisions, and a strong focus on long-term profitability.
 

Learn more about us: https://www.headlinema.com/

✅The Role
We’re looking for a Head of Amazon PPC & Client Services to lead advertising strategy, oversee key client relationships, and drive high standards across our client portfolio.
Working directly with the CEO and COO, you’ll be the strategic go-to person for key clients and our internal PPC team. You’ll combine hands-on involvement in Amazon advertising with team leadership, shaping strategy, strengthening client partnerships, and improving how we deliver results.

✨ Why This Role?
This is an opportunity to take the next step in your career and have a broader impact on the business.
▪️ For experienced Team Leads: Step into a broader leadership role with greater strategic ownership, direct client engagement, and influence across the team.
▪️ For established Heads of PPC and Retail Media Directors: Shape advertising strategy, strengthen agency operations, and build high-level client partnerships while working closely with the CEO and COO.

If you’re ready to move beyond day-to-day campaign management and take greater ownership of strategy, people, and business outcomes, this could be your next move.

🎯 What You Will Own

🤝 Client Relationships & Escalations
▪️ Take senior ownership of key client relationships and act as the main escalation point for complex or high-impact situations.
▪️ Support Team Leads in navigating strategic trade-offs between growth, profitability, and market defence.
▪️ Lead critical client conversations to resolve challenges, align expectations, and strengthen long-term partnerships.

📊 Advertising Strategy & Best Practices
▪️ Own and continuously improve Headline’s Amazon advertising strategy across PPC and DSP, covering profitability, ranking, growth, and market defence.
▪️ Define strategic principles for campaign structure, experimentation, and budget allocation.
▪️ Turn data and performance insights into repeatable approaches, moving the team from reactive optimisation to structured, proactive decision-making.

👥 Team & Quality Leadership
▪️ Lead and develop 3 Team Leads, strengthening their strategic thinking and decision-making.
▪️ Set and maintain high standards for advertising strategy and execution across client accounts.
▪️ Challenge weak or misaligned strategies and drive consistent quality across the team.

✅ Who This Role Is For
You could be a great fit if you:
▪️ Have 4+ years of experience in Amazon advertising or marketplace management.
▪️ Have experience with AMC and Amazon PPC/DSP integration.
▪️ Bring proven people-management experience, ideally leading team leads.
▪️ Have managed substantial advertising budgets and complex client accounts.
▪️ Are confident working directly with founders and senior stakeholders.
▪️ Enjoy developing people, building strong processes, and setting strategic standards, not just optimising campaigns.
▪️ Think beyond ACOS, balancing profitability, growth, and market share.
▪️ Want meaningful ownership, the autonomy to make decisions, and the opportunity to shape how an agency operates and grows.

This role is best suited to someone who enjoys being hands-on while leading at a strategic level, rather than working in a purely advisory capacity or within a highly corporate environment.

💰 Compensation & Growth Opportunities
We believe compensation should reflect the value you bring and the impact you make as the business grows.
▪️ Compensation structure: A base salary plus a performance-based component, typically linked to a percentage of managed billable revenue.
▪️ Long-term opportunity: The opportunity to grow with Headline and potentially become a long-term partner as we build the next stage of the business together.

🌿 Why Join Headline?
▪️ Real ownership: Influence advertising strategy, client relationships, and team performance.
▪️ Meaningful scale: Work with substantial advertising budgets and established brands across Europe and the US.
▪️ Experienced team: Lead 3 Team Leads and approximately 12 Amazon advertising specialists.
▪️ Direct access to leadership: Work closely with the CEO and COO, with room to shape how the business operates.
▪️ Remote flexibility: Work remotely from Europe.
▪️ The opportunity to grow with us and become a long-term partner as we build the next stage of the business together.

👉If you’re ready to take ownership beyond individual accounts, shape how an agency delivers results, and build something with long-term potential, we’d love to hear from you.