Country Manager / Managing Director — South Africa (iGaming)

About the Role

We are seeking a high-performing, entrepreneurial Country Manager / Managing Director to spearhead the launch, operational scaling, and P&L performance of our iGaming (Online Casino & Sportsbook) operations in South Africa (based in Cape Town).

As the Country Manager, you will serve as the executive leader in the region—owning the full local P&L, navigating local licensing and regulatory compliance, building out local operations, and executing aggressive player acquisition and retention strategies tailored to the South African market.
 

Key Responsibilities

1. Executive Leadership & Local Strategy

• Define and execute the end-to-end go-to-market (GTM) strategy for South Africa to achieve rapid growth, market share capture, and profitability.
• Full P&L responsibility for the South African business entity, managing budgets, EBITDA margins, marketing spend ROI, and unit economics (LTV/CAC).
• Establish and scale the local office in Cape Town, assembling high-performing teams across Marketing, Operations, Payments, Compliance, and Customer Support.

2. Operations, Payments & Local Partnerships

• Oversee daily operations, including Customer Support, KYC/AML verification, Risk & Fraud management, and Local Payments infrastructure.
• Build and optimize localized payment processing solutions, securing integrations with key South African payment gateways (e.g., Capitec Pay, Stitch, Ozow, EFT, vouchers, and card processing).
• Partner with leading global and local iGaming game aggregators, platform providers, and content studios (e.g., Crash/Instant games like Aviator, Spribe, Live Casino, and Sportsbook feeds).

3. Marketing, Acquisition & Retention

• Oversee localized performance marketing, media buying, affiliate networks, and local influencer/brand ambassador partnerships.
• Drive player retention strategies (CRM, VIP management, localized promotional campaigns, and loyalty programs) tailored to local player behavior and preferences.

4. Regulatory Governance & Compliance

• Lead local licensing initiatives and maintain strong relationships with provincial gaming boards (e.g., Western Cape Gambling and Racing Board / Mpumalanga Economic Regulator) and national regulatory bodies.
• Ensure 100% compliance with South African laws, FICA (Financial Intelligence Centre Act) regulations, responsible gambling guidelines, and advertising standards.
   

Key Qualifications & Candidate Profile

• Industry Experience: 5+ years of proven leadership experience (Country Manager, COO, CEO, VP Operations, or Commercial Director) within the iGaming / Online Gambling / Fintech sectors.
• Regional Market Knowledge: Deep understanding of the South African iGaming/Sportsbook landscape, local payment systems, consumer preferences (e.g., Crash games, Sports betting, Live Casino), and regulatory frameworks.
• P&L & Commercial Acumen: Demonstrated track record of managing multi-million-dollar P&Ls, scaling GGR (Gross Gaming Revenue), and optimizing operational efficiency.
• Operational Capabilities: Hands-on experience in building and managing cross-functional teams (Operations, Payments, Marketing, Support, Compliance).
• Network & Partnerships: Strong local network of payment aggregators, media houses, affiliate networks, and regulatory stakeholders in South Africa/Cape Town.
• Location: Based in or willing to relocate to Cape Town, South Africa.