Junior Retention Manager

We are looking for a Junior Retention Manager to support CRM campaigns, player engagement, and retention activities within an iGaming project.

This role is suitable for a junior specialist with basic hands-on CRM experience who wants to grow in iGaming retention.

Responsibilities:

• Assist with the preparation and launch of CRM campaigns.
• Work with email, SMS, push notifications, and automated player communication.
• Support player segmentation and reactivation activities.
• Configure campaigns and customer journeys in CRM platforms.
• Monitor campaign results, conversions, and player engagement.
• Support A/B testing and retention reporting.
• Collaborate with CRM, Marketing, and Product teams.

Requirements:

• Initial practical experience in CRM, retention, or lifecycle marketing.
• Basic understanding of the online casino player lifecycle.
• Experience with CRM platforms; GR8 Tech is a strong advantage.
• Understanding of segmentation, triggers, and automated campaigns.
• Basic analytical and reporting skills.
• Attention to detail and willingness to learn.