Resource Manager

We’re looking for a Resource Manager to join our management team and take ownership of resource planning, employee engagement, and resource-related risks across the organization.

This is not purely an administrative HR role. We’re looking for someone who understands the business context behind resource decisions: why a particular person is needed on a project, how resource changes can affect an account, and where potential risks or opportunities exist across the portfolio.

Responsibilities:

Resource & Business Planning

• Maintain a clear and up-to-date view of all employees and contractors, including availability, utilization, skills, project allocation, and upcoming changes.
• Work closely with Project/Delivery Managers to understand the business case and resource needs behind each project.
• Support resource allocation, bench management, and planning based on current and future business needs.
• Proactively identify resource gaps, risks, and opportunities across the project portfolio.
• Ensure relevant resource-related information reaches Project Managers and management teams on time.

Proactive Employee Management

• Maintain regular communication with employees across the organization, not only when a problem occurs.
• Conduct regular one-to-ones and proactively understand employee engagement, motivation, concerns, and potential retention risks.
• Identify and monitor key employees whose expertise, client knowledge, or role makes them particularly important to an account or project.
• Use structured resource health indicators to monitor the portfolio and proactively address emerging risks.
• Escalate relevant risks and provide management with actionable information.

Employee Lifecycle

• Own full employee life-cycle, including: pre onboarding, onboarding, performance review and offboarding processes. 
• Support employees throughout their lifecycle within the company.
• Coordinate resource-related documentation, sick leaves, access, and other operational processes.

Cross-functional Collaboration:

• Work closely with Project/Delivery Managers on staffing, resource planning, employee risks, and project stability.
• Partner with Recruitment to initiate and coordinate hiring requests when internal resources are not available.
• Work with Finance, Legal, and Admin teams on resource-related operational matters.

• Help ensure that resource-related issues do not create risks for client accounts or project delivery.

   

Requirements:

• 3+ years of experience in Resource Management, HR Operations, People Operations or a similar role within an IT/software company.
• Experience working with multiple projects, teams, and resource pools.
• Ability to understand the business context behind resource decisions, not only manage data and processes.
• Experience identifying employee risks, engagement issues, and retention risks proactively.
• Experience with employee engagement, or people development processes.
• Strong understanding of employee lifecycle processes
• Strong organizational and analytical skills.
• Ability to work with resource data and turn it into clear insights and actions.
• Strong communication and stakeholder management skills.
• High level of ownership, proactivity, and attention to detail.

• Upper-Intermediate English or higher.

   

What will be especially important:

We’re looking for someone who:

• Thinks beyond individual employees and understands the impact of people decisions on projects, clients, and the business.
• Can proactively spot a risk before it becomes a problem.
• Is comfortable working with both people and numbers.
• Can build trust with employees while maintaining a clear business perspective.
• Takes ownership rather than waiting for issues to be escalated.
• Can bring structure, transparency, and predictability to resource management.

What we offer:

• Remote-first culture.
• Full-time engagement 
• An opportunity to build and improve resource management processes across the organization.
• A role with direct impact on project stability, employee engagement, and business continuity.
• Supportive and professional environment with a strong focus on ownership and autonomy.