Support Specialist

 
📍 Work format: Remote ONLINE OFFICE 
📄 Contract: B2B  
🗓 Schedule: Monday–Friday, 5/2  

🕒 Available shifts:
- Morning: 06:00–15:00
- Day: 14:00–23:00
- Night: 23:00–08:00

🚀 Why Join Us?
- Work on an international product targeting the US market
- Stable cooperation and competitive compensation
- Official B2B contract
- Opportunities for professional growth within the project

✅ Requirements
- English proficiency: C2
- At least 1 year of relevant work experience
- Confident use of Excel / Google Sheets
- Strong analytical and mathematical skills
- Attention to detail, responsibility, and independence

📌 Key Responsibilities
- Learn the product and customer support processes
- Handle cases and coordinate with internal teams
- Identify and organize frequently asked questions
- Maintain spreadsheets, prepare internal reports, and keep data up to date