Payment System Analyst / Payment Support / Customer Support

We are looking for a Payment System Analyst to join our iGaming team.
 

What you’ll do

• Register on competitors’ iGaming platforms and test their products;
• Test available payment methods;
• Make real deposits and check how payments are processed;
• Test withdrawals and the overall payment journey;
• Check KYC, verification requirements and payment method restrictions;
• Test the gaming experience after making a deposit;
• Record results, errors and key findings;
• Collect screenshots and other relevant information;
• Compare payment solutions and user journeys across competitors;
• Prepare structured reports based on your findings.
   

Who we’re looking for

We are primarily interested in candidates with iGaming experience, especially from:

Customer Support, Payment Support, KYC & Verification, Casino Operations, Fraud & Risk, VIP or Retention.

Previous experience as a Payment System Analyst is not required. 

What matters most is:

• Experience in iGaming;
• Understanding of deposits, withdrawals and KYC;
• Attention to detail and a systematic approach;
• Ability to follow scenarios carefully and document findings clearly.
   

What we offer

• Opportunity to move into an analytical role without previous Payment System Analyst experience;
• Hands-on experience with payment systems and real iGaming products;
• International iGaming environment;
• Professional growth in Payments and Analysis;
• Supportive team and clear onboarding process.