Anti-Fraud Manager

We are looking for an Anti-Fraud Manager to join our product B2C iGaming company operating in the US Sweepstakes market.

The main focus of this role is to identify and investigate fraudulent player activity, review withdrawal/redemption requests, analyze gameplay patterns, and prevent abuse while ensuring legitimate players have a smooth experience.
 

Responsibilities:

• Review withdrawal / redemption requests to identify potential fraud, abuse, and suspicious activity.
• Analyze player gaming sessions and gameplay behavior to identify fraudulent or abnormal patterns.
• Detect and investigate multi-accounting, including connections between accounts based on available player, device, payment, behavioral, and other data.
• Identify suspicious player behavior, bonus abuse, payment-related fraud, and other types of product exploitation.
• Make decisions on approving, rejecting, or requesting additional verification for withdrawals/redemptions according to internal company policies and risk criteria.
• Analyze potentially suspicious gameplay and understand whether player activity may indicate exploitation of specific game or slot mechanics.
• Work closely with Risk, Compliance, Payments, Customer Support, and VIP teams to investigate complex or suspicious cases.
• Collect supporting evidence and document investigation results for internal audits and external reviews.
• Prepare regular reports on identified fraud cases, suspicious activity, investigation results, and fraud trends.
• Participate in KYC/KYB verification procedures and player risk assessment.
• Escalate complex or high-risk cases according to internal procedures.
• Identify recurring fraud patterns and provide recommendations for improving existing Anti-Fraud processes and controls.

Requirements:

• 1+ year of hands-on experience in Anti-Fraud, Fraud Prevention, Risk, Payments Risk, or a similar role, preferably within B2C iGaming / online casino.
• Practical experience with withdrawal/payout verification and investigation of suspicious transactions.
• Experience identifying and investigating multi-accounting and fraudulent player behavior.
• Understanding of KYC/KYB procedures and risk-based customer verification.
• Ability to analyze player activity, transaction history, gaming sessions, and connections between accounts.
• Good understanding of common fraud and abuse scenarios in online casino products.
• Knowledge of slot mechanics and understanding of which mechanics or gameplay patterns may create increased fraud or abuse risks.
• Strong analytical and investigative skills with high attention to detail.
• Ability to make independent decisions based on available evidence and internal policies.
• Ability to clearly document investigation results and build an evidence base for fraud cases.
   

Will Be a Plus:

• Experience with Sweepstakes / Social Casino products, especially the US market.
• Understanding of the purchase => gameplay => redemption player flow.
• Experience investigating bonus abuse, payment fraud, chargebacks, or coordinated player activity.
• Experience working with device fingerprinting, IP analysis, payment data, or other fraud detection signals.
• Experience with fraud monitoring / risk management platforms.
• Basic SQL or experience working with BI and analytical tools.
• English - Intermediate or higher.