Sales Manager

We are currently transforming our sales function into a scalable, data-driven, AI- and automation-powered sales engine. We are looking for a Sales Manager who can help us design this system, improve how we generate and convert opportunities, build a predictable pipeline for sustainable growth, and outperform traditional agency sales models through data-driven experimentation and disciplined execution.

Key responsibilities

• Lead the transformation of sales into a scalable, AI- and automation-enabled operating model where repetitive work is automated.
• Design, implement, and continuously improve the automation and AI stack supporting the sales process, ensuring it outperforms manual execution and fits the company’s broader ecosystem as the business scales.
• Improve outreach effectiveness through sharper ICP and buyer persona definition, higher targeting quality, and continuous optimization of AI-assisted messaging, prompts, and workflows.
• Build and operate a predictable revenue engine across outbound, referrals, partnerships, and account expansion channels.
• Translate marketing-defined strategy and campaign requirements into effective sales execution, owning campaign launch, pipeline progression, conversion, and revenue results.
• Conduct sales calls.
• Oversee the account management approach for newly won accounts to ensure strong onboarding, relationship continuity, and expansion opportunities.
• Standardize the sales process, CRM discipline, and reporting practices.
• Ensure tight alignment between Sales, Marketing, Recruitment, and Operations to support consistent demand generation, conversion, delivery readiness, and client growth.
• Drive a culture of disciplined metrics tracking and real-time visibility into sales process efficiency and commercial performance.
• Consistently build commercial demand ahead of current delivery capacity, while partnering with other functions to help the organization scale responsibly.

Required Competencies

Important: A candidate should have architectural experience in building/improving sales systems. Hands-on experience in AI or automation implementation would be a strong advantage.

• Minimum 2+ years of strong B2B service sales experience, ideally in IT staffing, recruitment, or tech services.
• Strong proficiency in English (C1 or strong B2 level) is required.
• Proven ability to build repeatable outbound and multi-channel lead generation systems.
• Strong bias toward action, experimentation, iteration, and continuous improvement.
• Strong systems thinking, with the ability to design around funnels, buying signals, workflows, and operational constraints.
• Understands sales as an integrated operating system rather than a set of isolated activities.
• Able to design commercial processes that are scalable, measurable, and repeatable.
• Uses data to challenge assumptions, improve decisions, and constructively raise performance standards.
• Able to challenge peers and the COO/CEO constructively in pursuit of better commercial outcomes.
• Builds cross-functional trust through competence, clarity, and reliability.
• Comfortable with modern sales tooling, automations, and AI-enabled systems.
• May not personally execute every workflow, but is deeply literate in modern sales systems and demanding in outcomes.
• Practical experience using Claude, or similar AI tools in professional workflows.
• Ability to work effectively with AI agents and no-code workflows by adjusting prompts, instructions, examples, and context, critically evaluating outputs, and refining the process when needed.

Desirable Skills

• Strong practical fluency in using LLMs such as Claude, ChatGPT, and Gemini to improve sales workflows, messaging, research, and process design.

Cultural Fit

• Ownership and accountability.
• Proactive, self-directed working style.
• Builder mindset.
• Comfort with high accountability and growth pressure.
• Honest, direct, and constructive communication.
• Collaborative, low-ego approach across functions.