Head of Payments

We are seeking a Head of Payments to lead and optimize our payment operations across multiple brands. The role involves managing teams, driving KPI performance, improving payment flows, and ensuring compliance and risk control. The ideal candidate brings strong analytical skills, experience with PSPs and partners, and the ability to work cross-functionally to deliver scalable and efficient payment solutions.
 

HOW YOU WILL MAKE AN IMPACT

• Leadership & Team Management
  English B2+
• Manage and scale teams of Payments specialists (B2C, B2B)
• Experience building teams from scratch and driving their development
• Proven ability to oversee large-scale portfolios of 10+ independent brands simultaneously.

Data & Performance Management

• Define, track, and optimize key KPIs (deposit decline reasons, withdrawal SLAs)
• Strong analytical skills with a data-driven decision-making approach
• Experience with A/B testing of payment flows and routing strategies

Risk, Compliance & Processes

• Evaluate risks related to new launches, payment methods, and product changes
• Ensure compliance and best practices across payment operations

Operations & Cross-functional Collaboration

• Ability to oversee, create and adapt payment flows and SLAs based on customer segmentation (e.g., VIP vs casual players)
• Ability to manage high-value (big winner) cases and influence balance outcomes strategically.
• Collaborate cross-functionally (Product, AF, Tech, Operations) to resolve payment-related issues

Partnerships & Vendor Management

• Own, negotiate, and manage relationships with third parties (banks, PSPs, fraud and verification providers)
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 3+ years’ experience in a similar senior role within iGaming (Gambling)
• Strong knowledge of gambling compliance (AML, CDD, EDD, KYC)
• In-depth understanding of payment systems, providers, and the overall payments ecosystem
• Experience managing high-volume transaction environments (millions €/month)
• Experience with crypto payments
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)