Junior Operations Manager
We are a rapidly growing company in the field of digital advertising and partner marketing (AdTech, Affiliate). We manage advertising networks, services, and internal products. Our key principle is order in operational processes: we do not put out fires; we work according to established algorithms.
About the Role
We are looking for the right-hand person of the Operations Manager. You will be responsible for the "operations" side of things: from monitoring deadlines and working with Jira, to registrations in partner networks and organizing business trips. This is a role for someone who takes pleasure in systematic work, sees tasks through to completion, and is not afraid of routine yet important duties. You will become the link between teams and ensure the smooth operation of all internal processes.
Key Responsibilities:
- Discipline Control: Monitoring vacations, sick leaves, reminding teams to comply with regulations.
- Task Management (Jira): Monitoring deadlines and statuses, checking task quality, assisting the team, and maintaining order on boards. You are the guardian of the tracker's cleanliness.
- Access and Database: Maintaining an up-to-date database of logins/passwords, granting access to employees, and managing subscriptions.
- External Registrations: Filling out applications in ad networks and partner programs, completing verifications.
- Communication: Primary correspondence with partners and services (verifications, compensations, standard queries), monitoring emails.
- Vendor Search: Finding subcontractors (designers, developers), collecting commercial proposals, and preparing recommendations.
- Research and Analytics: Gathering information on demand, structuring data in spreadsheets, and preparing brief summaries.
- Logistics: Organizing business trips and trips to conferences (tickets, hotels).
- Systematization: Bringing order to spreadsheets, Miro boards, and internal documents.
- Backup: Replacing the Operations Manager in their absence on key financial and operational tasks.
Our Ideal Candidate:
- Meticulous and Attentive: Accuracy is critical for us; a mistake in an application or verification can cost money.
- Discerning: You can distinguish between a standard situation and a crisis. You can solve typical issues yourself but raise the flag immediately in non-standard situations.
- Persistent yet Diplomatic: You know how to "push" deadlines and statuses without falling out with colleagues.
- Proficient in Writing: A large part of the work involves correspondence in English (level B1 or higher).
- Loves Order: Routine doesn't scare you, and task completion brings satisfaction.
- Skilled with Tools: Proficient user of Google Sheets/Excel, experience with any task tracker (Jira is ideal, Asana/Trello/YouGile is good).
- Careful with Data: We work with confidential information.
- Uses Neural Networks: Regularly uses ChatGPT and similar tools to speed up work.
Will be a plus:
- Experience in Affiliate / AdTech / Digital marketing (knowledge of advertising dashboards).
- Understanding of financial processes or an economic education.
- Analytical mindset (you enjoy verifying data and finding discrepancies).
- Experience as an assistant to a manager or an operations specialist (including specialized courses).
Working Conditions:
- Remote.
- Schedule: 11:00 AM – 7:00 PM (UTC+3).
- Probation period: 3 months, with a phased expansion of responsibilities (access and tasks are granted gradually).
- Mandatory test assignment.