CRM Specialist (Junior)

CRM Specialist (Junior) — iGaming

Our client, an international iGaming company, is looking for an energetic and motivated CRM Specialist ready to build their career in customer communications. This role suits both those seeking their first solid experience in CRM, analytics, and marketing, and those who already have a foundation and want to apply it to real projects — helping build CRM campaigns that actually perform.

What you'll do:

• Set up and optimize communication channels (email, SMS) for reliable delivery of CRM campaigns
• Run A/B tests to improve messaging and boost conversions
• Track and analyze key CRM performance metrics (KPIs)
• Study user behavior to spot growth opportunities and increase engagement
• Prepare regular reports on campaign performance, retention, and other metrics
• Contribute to team planning
• Work closely with the marketing and content teams to build a unified approach to customer communication
• Develop and launch CRM campaigns focused on retention and customer loyalty

What we're looking for:

• A genuine drive to grow in CRM and customer communications
• Around 1 year of experience in iGaming is a plus
• Attention to detail and an analytical mindset
• Strong team player
• Basic English is a bonus