Support Analyst Bootcamp
Intent Solutions Group is launching a Support Analyst Bootcamp for people who want to start a career in virtual event operations, live streaming, and technical support. During the Bootcamp, you’ll learn how professional virtual events and live streams are delivered for enterprise clients, including Fortune 500 companies and global organizations. You’ll gain hands-on experience with video conferencing platforms, live streaming, technical troubleshooting, and real-time event support.
What you’ll learn
- Enterprise virtual event workflows and live event operations
- Zoom and Microsoft Teams for professional events
- OBS Studio and live streaming fundamentals
- Audio, video, connectivity, and streaming troubleshooting
- Presenter and attendee support
- Real-time event monitoring and incident response
- Basic networking concepts related to video conferencing and streaming
- Enterprise support, communication, and escalation procedures
What you’ll gain
- Hands-on experience with live events and streaming technologies
- Practical experience communicating with English-speaking clients and global teams
- Technical troubleshooting and problem-solving skills
- Experience working in an international technology environment
- A strong foundation for a career in virtual event operations, live streaming, or technical support
- The strongest Bootcamp participants may have an opportunity to start a paid career with a global technology company
Who we’re looking for
- English: Upper-Intermediate (B2+) or higher
- Strong communication skills
- Interest in technology, live streaming, and virtual events
- Ability to learn quickly and stay calm under pressure
- Attention to detail and a problem-solving mindset
- No previous professional experience is required
Program details
- Participation: Free of charge
- Location: Lviv, office-based
- Duration: 2−3 weeks
- Expected start: September 2026 (TBD)
Ready to start your career in tech?
If you enjoy working with people, are interested in live-streaming technology, and want to gain practical experience in an international environment, we’d be happy to hear from you.