Chief Billing Officer

We're looking for an experienced Chief Billing Officer to lead our PSP strategy.

Responsibilities

- Lead and develop the Billing/Payments function across the business group.

- Define and execute the PSP strategy across multiple markets, including provider selection, onboarding, payment method development, and integration roadmap execution.

- Build KPI, reporting, and monitoring frameworks covering PSP performance, payment conversion, availability, liquidity, and operational efficiency.

- Optimize payment flows by improving conversion, UX, payment stability, and reducing user-facing issues.

- Partner with engineering teams to define business requirements, prioritize initiatives, and ensure high-quality delivery.

- Manage relationships with PSPs and oversee payment operations, risk management, and service performance.

- Lead the Billing department (PSP, Monitoring, Business Analysis, Liquidity, Key Account), driving team performance, process improvements, and automation.

- Audit existing payment processes, identify bottlenecks, and implement scalable operational improvements.

Requirements

- Proven experience in Billing, Payments, or PSP within the iGaming industry.

- Strong understanding of payment infrastructure, including PSPs, payment methods, integrations, conversion optimization, monitoring, payment errors, balances, liquidity management, and payment method stability.

- Experience working with complex markets, preferably CIS and/or emerging markets, where rapid adaptation and continuous payment solution development are required.

- Experience leading teams and building operational processes, including KPIs, reporting, SLAs, prioritization, and performance management.

- Ability to work effectively with engineering teams by defining business requirements, managing backlogs, and overseeing implementation quality and timelines.

- Strong analytical skills with a data-driven approach to decision-making.

- Highly organized and structured, with the ability to deliver quality results in a fast-paced environment while maintaining a high level of ownership and professionalism.

- English proficiency at B2 level or higher.

 Our benefits to you:

🔸An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🔸Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🔸Modern corporate equipment based on macOS or Windows and additional equipment are provided
🔸Paid vacations, sick leave, personal events days, days off
🔸Referral program — enjoy cooperation with your colleagues and get the bonus
🔸Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
Rewards program for mentoring and coaching colleagues
🔸Free internal English courses
🔸In-house Travel Service
🔸Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🔸Other benefits could be added based on your location