Business Applications Support Specialist (HubSpot)

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

Now we are looking for a Business Applications Support Specialist with hands-on experience in the technical IT arena to support the HubSpot platform for our client.

Responsibilities:

• Support and management of the HubSpot platform:
  • Automation rules configuration
  • Provide training and ongoing support for an internal team
  • Reports configuration and delivery
  • User support
  • Documentation tasks — creating and maintaining an internal wiki
• Support and management of the internal transportation management systems:
  • Account management
  • Provide management of access roles and permissions
  • User support

Qualifications:

• English B2+ (Upper-Intermediate)
• Experience in HubSpot administration
• Experience as a user or support representative of the business and task managing platforms: Jira, Zendesk, ClickUp, etc.
• Basic understanding of a CRM system structure
• Solid knowledge of Office applications will be an advantage (Word, Excel, Google Docs)
• Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training)
• Willingness to work during the client’s business hours (shifts: 2:00 PM — 10:00 PM; 3:00 PM — 11:00 PM; 4:00 PM — 12:00 AM; 5:00 PM — 01:00 AM)

What we offer:

• Comfortable work environment, remote work
• Competitive salary
• Paid vacation and sick leave
• Healthcare insurance and gym
• Training and valuable experience
• Work in a young and friendly team
• Career opportunities and professional growth