E-commerce Recruiter

We’re Seranova, a hyper-growth DTC brand expanding our internal team across Creative, Marketing, Ops, Product, and CX.
We’re looking for an In-House Recruiter who can own the full hiring pipeline — from posting roles to running first-line interviews to delivering qualified candidates fast.

You must have experience hiring for DTC, e-commerce, or subscription-based brands.

What You Will Own (Responsibilities)

End-to-End Hiring Pipeline Ownership

• Manage all open positions across the organization.
• Work directly with department heads to define role requirements, scorecards, and hiring criteria.
• Post jobs across all platforms (LinkedIn, Indeed, Workable, RemoteOK, niche creator/marketing boards).
• Manage paid job campaigns and optimize for cost-per-applicant & quality-per-applicant.
• Maintain structured pipelines inside our ATS (ClickUp/Workable/Greenhouse).
   

Candidate Qualification & Filtering

• Screen applicants and shortlist high-signal profiles.
• Conduct first-line interview calls (15–20 min screening calls).
• Filter for cultural fit: speed, ownership, numbers, and performance mindset.
• Pre-vet skills, salary expectations, time zones, and availability.
• Reject low-fit candidates quickly and courteously (speed > politeness).
   

Stakeholder Communication

• Push candidates through each stage and follow up with hiring managers.
• Prepare short candidate briefs for decision-makers.
• Coordinate test tasks, assessments, and follow-up interviews.
  
   

Recruiting Operations

• Maintain hygiene in ClickUp/ATS and update all roles daily.
• Build talent pipelines for recurring positions (editors, UGC creators, media buyers, CX reps, ops, etc.).
   
• Track key metrics:
  • Time-to-fill
  • Cost-per-hire
  • Screening-to-offer ratio
  • Applicant quality score
• Continuously improve hiring processes, templates, scorecards, and scripts.

Requirements

• Must have experience hiring for DTC / e-commerce / subscription brands.
• 2+ years recruiting experience (in-house or agency).
• Strong familiarity with roles like: editors, creative strategists, media buyers, UGC managers, CX agents, ops managers, supply chain, etc.
• Fast communicator who thrives in high-output, high-speed environments.
• Highly organized, proactive, and detail-obsessed.
• Experience with ATS tools (Greenhouse, Workable, ClickUp, Lever, etc.).
• Ability to filter & judge talent quickly and confidently.

You’ll Thrive Here If…

• You love fast-paced chaos and turning it into process.
• You can spot A-players in minutes.
• You enjoy running interviews and pushing candidates through pipelines.
• You want to grow into Talent Acquisition Lead or People Ops Manager roles.
• You take extreme ownership over deadlines and results.

What We Offer

• Competitive salary
• Work with a global, high-performance brand 
• Full ownership of processes & tools
• Opportunity to shape the entire Recruiting function from scratch