Senior ServiceNow Developer

Workload: Full-time
Duration: 4+ months
Location: Remote (Worldwide, except RF)
Rate: Up to 28 USD/hour

About the Role

We are looking for an experienced Senior ServiceNow Developer to join an international project focused on a self-hosted (on-premises) ServiceNow environment. The role involves developing and configuring ServiceNow solutions within the CRM module, ensuring high-quality code, and collaborating closely with architects and cross-functional teams.

This position is best suited for engineers with deep ServiceNow platform expertise who are comfortable working beyond standard cloud ITSM implementations and have hands-on experience with on-prem ServiceNow deployments.

Responsibilities

• Configure and develop ServiceNow solutions based on approved user stories.
• Deliver high-quality, maintainable code following project standards.
• Perform code reviews and ensure adherence to development best practices.
• Conduct unit testing for all delivered functionality.
• Collaborate with solution architects to identify cross-platform dependencies and potential impacts across modules.
• Participate in Agile ceremonies and contribute throughout the SDLC.
• Troubleshoot and resolve technical issues within the ServiceNow platform.
• Support continuous improvement of development processes and code quality.

Required Skills

• 5–8 years of professional software development experience.
• Hands-on experience with ServiceNow on-premises (self-hosted) environments.
• Strong experience with the ServiceNow CRM module.
• Active ServiceNow Certification.
• Strong knowledge of:
  • JavaScript
  • Jelly
  • Web Services (SOAP and/or REST)
  • XML
  • HTML
  • CSS
• Experience with Agile software development and SDLC.
• Broad knowledge of the overall ServiceNow platform.
• Deep expertise in at least one ServiceNow domain or module.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

What We're Looking For

• Strong attention to detail and commitment to code quality.
• Ownership mindset with a proactive approach to identifying technical risks.
• Ability to recognize cross-module impacts before implementation.
• Collaborative attitude and experience working closely with architects, developers, and business stakeholders.
• Ability to work independently while contributing effectively within an Agile team.

Important Technical Requirement

This project uses a self-hosted (on-premises) ServiceNow instance, not the standard cloud-based ServiceNow environment.

Candidates must have:

• Proven experience with on-premises ServiceNow deployments.
• Hands-on experience with the ServiceNow CRM module.

Candidates whose experience is limited to cloud-hosted ServiceNow ITSM implementations are unlikely to be a suitable match for this role.