Jobs at Djinni

Hey there! 👋

Our team is rapidly growing, and we're looking for an exceptional quality assurance automation engineer to join our team as soon as possible! You will be working directly with our CTO, and will have ample opportunity for growth, since this is a long-term opportunity (1-year contract).

We need you to have: 🎯

• High attention to detail and desire to build things right;
• Excellent communication skills;
• English should be at least B2 (C1 preferred);
• You have 6+ years of commercial automation QA / TDD experience;
• SOLID programming experience;
• Strong experience with e2e, unit tests, playwright or puppeteer;
• Experience with jest/karma (jest is preferred);
• Strong experience with TypeScript, good knowledge of HTML/CSS;
• Strong experience with TypeScript;
• B.Sc. in Computer Science or similar;

What would be a huge plus: ✨

• C1/C2 English;
• Experience of building/bootstrapping your own side projects (please share links);
• Experience with full-stack engineering (TypeScript, React)
• Experience with cloud providers (GCP);
• Located in Eastern Europe (Ukraine/Poland/similar);

What’s in it for you: 🌴

Professional Growth & Lifestyle:

- Remote work (our team is 100% remote);

- Opportunity to join a distributed and rapidly growing team (30 members at the moment);

- Leadership initiatives.

Benefits:

- Annual vacation: 20 business days (100% compensation)

- Annual sick leave: 10 business days (100% compensation)

- Competitive compensation.

Please, feel free to ask us with any questions! (pun intended 😉)

Best regards,

Universium Team ❤️

We're looking for a senior developer who can take real ownership of an established B2B data platform—not just complete assigned tickets.

You'll lead key architecture decisions, set development standards, review and assign work, and help guide the platform's transition to Django and React. You'll also be responsible for its ongoing development, performance, reliability, and technical direction.
 

We move fast and care about hitting real product milestones. We're looking for someone who takes initiative, understands the business logic behind what they're building, and is comfortable pushing back when a requirement or proposed solution doesn't make sense.

Must have

• 6+ years of professional Python/Django experience
• Strong experience building REST APIs with Django REST Framework
• Has built and shipped systems from scratch, and owned a codebase long-term
• Experience with data-heavy applications (large datasets, complex querying, migrations)
• Comfortable leading: planning work, delegating tasks, and reviewing another developer's code
• Strong written and spoken English — you'll work directly with non-technical stakeholders
• 4+ hours of daily overlap with US Eastern time
• Advanced English speaking

Nice to have

• Hands-on React experience (our frontend stack)
• Experience rebuilding or migrating legacy systems (Symfony familiarity a bonus)
• Django Admin customization
• Third-party API integrations

Important: Must be able to start this position right away after interview rounds are completed

Responsibilities

• Design, develop, test, and maintain full-stack web applications.
• Build responsive, intuitive user interfaces using modern frontend frameworks.
• Develop secure, scalable backend services and REST APIs.
• Integrate third-party services and external APIs.
• Optimize application performance, reliability, and security.
• Troubleshoot production issues and implement effective solutions.
• Participate in code reviews and contribute to engineering best practices.
• Collaborate with cross-functional team members to deliver high-quality software.
• Write clean, maintainable, and well-documented code.

Required Qualifications

• Professional experience as a Full Stack Software Engineer or Software Developer.
• Strong proficiency in JavaScript and TypeScript.
• Experience with React and Next.js.
• Experience building backend applications with Node.js.
• Experience designing and consuming REST APIs.
• Strong understanding of relational databases (PostgreSQL preferred).
• Familiarity with Git and collaborative development workflows.
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience with healthcare technology or EHR systems.
• Experience with cloud platforms such as Google Cloud Platform (GCP) or AWS.
• Familiarity with authentication and authorization systems.
• Experience integrating third-party APIs (Stripe, calendar systems, messaging services, etc.).
• Experience with CI/CD pipelines and automated testing.
• Knowledge of HIPAA, healthcare security, or compliance best practices.

What We Offer

• Opportunity to help build a modern healthcare platform from the ground up.
• Meaningful work that directly improves healthcare delivery.
• High-impact role with significant ownership and autonomy.
• Collaborative startup environment where your ideas matter.
• Opportunities for professional growth as the company scales.

We are looking for a Customer Support Specialist with technical skills to provide excellent service within our project. The project involves providing continuous support for three platforms:

Help desk system
A tool that helps sellers remain competitive across various marketplaces
A tool that enables users to obtain positive feedback

As the first line of support, agents should possess a deep understanding of troubleshooting processes and methodologies, as well as the ability to effectively address a range of issues. Mastery of the escalation process is equally important, making proficiency in both areas essential.

Requirements

Excellent English, written and spoken (B2.2)
Outstanding written and verbal communication prowess
Background in customer support or experience in a SaaS project
Ability to act in non-standard situations
Ability to explain the complex in simple words
Professional attitude
A strong technical mindset is mandatory: the ability to investigate systems, identify issues, and learn independently through hands-on exploration.  

Responsibilities: 

Provide telephone support by answering product-related questions (calls, tickets, and chats). 
Manage upgrades through proper escalation channels. 
Process or escalate cancellations based on the client tier. 
Explain the technical details of the projects to customers. 
Address and resolve customer complaints effectively. 
Manage refund processes after obtaining internal team approval. 
Operate live chat support for pre-sales inquiries. 
Offer post-sales support via live chat. 
Answer technical questions through a live chat interface. 
Provide billing support to customers across all communication channels. 


Work conditions

Remote work
The probation period is two months
2 non-fixed days off per week
n 00:00 - 08:00
m 08:00 - 16:00
d 16:00 - 00:00
 

About the role
We’re looking for a proactive Sales Representative to work with an existing database of potential clients, communicate with English-speaking leads, and sell our service.
You will manage personalized written communication with leads, from the first outreach to closing the deal or handing the lead over to the team.

Responsibilities

• Prepare personalized outreach messages for potential clients from the existing database
• Start conversations, qualify leads, and identify their needs
• Present the service and clearly explain its value
• Maintain written communication and follow up with leads
• Handle questions and objections and move leads through the sales process
• Book introductory calls

• Maintain lead information and communication history in a simple CRM / tracking system

   

Requirements

• Strong written English (Upper-Intermediate or higher)
• Experience in lead generation, sales, or business development
• Comfortable communicating and selling through messages
• Strong communication, negotiation, and persuasion skills

• Self-organized, proactive, and results-oriented

   

Will be a plus

• Spoken English and the ability to join client calls
• Experience selling digital services or SaaS products, or working with agencies

Format

• Part-time (20 hours per week)
• Remote
• Flexible working hours

Compensation
Fixed monthly compensation + bonuses for generated leads.
 

Why this is interesting

• Direct impact on the company’s growth and revenue
• Work with international, English-speaking clients
• Opportunity to test and improve different sales approaches
• Clear and understandable service offering
• Opportunity to grow into a full-time Sales Manager or Head of Sales role

We are looking for a motivated and enthusiastic Junior Specialist to join our team. This is an excellent opportunity for someone who is eager to learn, develop new skills, and gain hands-on experience in a professional environment

Candidates from Warsaw, Poland only

What you will do

• Develop and maintain web and mobile applications
• Implement new features and functionality based on product requirements
• Write clean, maintainable, and scalable TypeScript code
• Optimize application performance, responsiveness, and user experience
• Participate in code reviews and follow development best practices
• Troubleshoot, debug, and resolve technical issues
   

Requirements

• Strong experience with React and TypeScript
• Solid understanding of modern JavaScript (ES6+)
• Experience with component-based architecture, hooks, and state management
• Familiarity with REST APIs and backend integration patterns
• Experience with Git and collaborative development workflows
• Strong attention to detail and commitment to writing high-quality code
• Sense of ownership and responsibility for delivered tasks
• Proactive, reliable, and able to work independently when needed
• English level: B1 or higher (ability to read documentation and communicate within a team)

Additional information

• React Native experience is a plus
• Use of AI tools (e.g., Claude, Kiro, MCP) is welcome and encouraged for productivity
• Candidates should be able to explain, reason about, and write code independently, not solely rely on AI-generated solutions

Location: Fully Remote (preferably candidates from Ukraine) Format: Full-time. Flexible schedule. Core communication window: 13:00/14:00 - 22:00/00:00 (Kyiv time)

About the role

We are looking for a Media Buying Team Lead (Meta-focused) for high-impact e-commerce projects. This role is ideal for a strong senior media buyer who already thinks beyond campaign execution, is ready to take ownership over strategy and delivery, and feels capable of stepping into a Team Lead role. 
You should deeply understand Meta performance marketing, attribution, analytics, testing logic, and scaling mechanics - but your primary responsibility will be strategic direction, buyer coordination, client communication, and performance leadership.

❤️ We are looking for someone who can become the «brain» of the project: someone who understands the business deeply, builds growth direction, reviews and helps create actionable game plans, guides media buyers, and ensures execution quality across the team

Current team structure: 3 media buyers, 1 media buyers assistant, email marketing specialists, SEO specialist, creative strategist, 3 designers
 

Responsibilities

60% of time - internal project work and team management

• Manage and support the media buying team
• Review campaign launch strategies
• Review game plans and reporting
• Conduct regular syncs
• Collaborate with buyers on campaign optimization
• Review and brainstorm creative strategies
• Monitor progress toward project goals and results
• Identify opportunities to improve internal processes and team efficiency
   

40% of time - delivery management and client communication

• Regular client communication
• Prepare reporting and present results
• Answer client questions
• Help resolve technical and organizational issues
• Support with access provisioning
• Help connect analytics tools
• Keep clients informed on project progress
• Ongoing client support and consistent quality communication
   

Requirements

🎯 Confident spoken English - C1 or strong B2+, with a strong accent and high level of verbal communication

• Experience exclusively with Tier-1 markets (English-speaking countries and clients)
• Primary focus on e-commerce; experience with lead generation or app install campaigns is also acceptable
• Experience with conversion-focused, purchase-focused, and subscription-based campaigns
• Strong hands-on performance marketing experience with ad budgets of $50−100K+ per month
• Experience managing a media buying team is a plus, not required
• Experience using Claude (or similar AI tools) in daily work, including process optimization
   

Career Opportunities & Growth

• Ability to influence internal processes
• Ownership over process optimization
• Opportunity to implement AI and cloud-based solutions
• Involvement in team and business process development
• Career growth path toward a Head of Media Buying position
   

Benefits

• Competitive fixed monthly compensation in USD, not tied to project KPIs - stable and consistent year-round regardless of business seasonality
• Good pay via Wise/Payoneer/Binance) 
• A chance to be part of a fast-growing startup with few rules and lots of opportunities
• Transparent decision-making and communication system
• Real impact on team and process development
• Full-time, flexible schedule
• Fully remote international team team primarily in Ukraine/Europe/Armenia/Azerbaijan/Georgia (👉English/Russian-speaking internal communication)
   

➡️ When applying, please provide your own answers instead of AI-generated responses. We can clearly identify AI-written content and appreciate authentic communication from candidates

❤️ Join Us!

Requirements

• 3+ years of professional experience with Go, including building and operating high-load backend systems
• Strong Linux experience (Debian / Ubuntu)
• Solid practical knowledge of Docker and container orchestration (Kubernetes, Docker Swarm)
• Hands-on experience with PostgreSQL
• Experience with in-memory data stores (Redis, Aerospike)
• Proven track record designing and running distributed systems and high-throughput services
• Experience building microservices (APIs, patterns, background/asynchronous processing)
• Experience developing REST, GraphQL, and gRPC APIs
• Solid understanding of KISS, DRY, SOLID principles and common design patterns
• Practical experience with event-driven architectures
• Experience with Ansible and CI/CD pipelines (GitLab CI preferred)
• Experience with monitoring, logging, and performance tuning
• Fast learner with a strong drive to continuously acquire new knowledge

Nice to Have

• Experience with ClickHouse
• Experience designing GraphQL and gRPC APIs
• Experience with message brokers (RabbitMQ, Apache Kafka, NATS)
• Scripting experience (Python, Bash)

Responsibilities

• Design, build, and maintain high-load distributed systems (500k+ RPS) using Go 
• Own backend features end-to-end — from design and implementation through deployment
• Analyze performance metrics and identify bottlenecks; continuously tune services for maximum efficiency and reliability
• Collaborate closely with the team to deliver high-quality features and resolve production issues
• Conduct thorough code reviews focused on readability, correctness, testability, and performance
• Define and implement testing strategies (unit, integration, and performance testing)
• Stay current with relevant technologies (including big-data processing) and make informed decisions on technology adoption
• Play a critical role in a fast-growing product’s development and delivery processes

Tech Stack

• Infrastructure: On-premise — Docker, Swarm, Kubernetes
• Languages: Go
• Databases & Storage: PostgreSQL, Redis, ClickHouse, Aerospike, MongoDB, S3 (MinIO)
• Monitoring: Prometheus, Loki, Grafana
• CI/CD & Automation: GitLab CI, Ansible
• Web / Edge: nginx, Traefik, Cloudflare

We are looking for a Recruiter with fluent English to join our team.

The main part of this role is communication. You will speak with candidates, conduct interviews, and work directly with international clients. You will also lead clarification calls to understand what kind of candidates the client needs.
 

Responsibilities

• Conduct interviews and screening calls with candidates.
• Communicate with candidates during the recruitment process.
• Write messages, follow up, and coordinate interviews.
• Communicate directly with international clients.
• Lead clarification calls for new vacancies.
• Ask clients about the role, requirements, team, and ideal candidate.
• Turn client requirements into clear search criteria.
• Present candidates to clients and provide recruitment updates.
• Build good relationships with candidates and clients.
   

Requirements

• At least 2 years of recruitment experience.
• Fluent spoken and written English.
• Confidence in speaking with international clients.
• Experience conducting candidate interviews.
• Good communication and organisational skills.
• Ability to manage several vacancies at the same time.
• Proactive, responsible, and independent working style.
   

Nice to Have

• German language skills.
• Experience in IT recruitment.
• Experience working with international clients.
• Experience in a recruitment agency.
• Knowledge of ATS, CRM, and sourcing tools.
   

What We Offer

• Full-time remote work.
• Direct work with international clients.
• Independent and responsible role.
• Professional growth in recruitment and client communication.
• Supportive international team.

If you enjoy working with people, speak fluent English, and feel confident communicating with both candidates and clients, we would be happy to hear from you.

Job Summary

We're looking for a React Native Developer with strong mobile development experience and a product mindset to join our team. You'll build and enhance a cross-platform mobile application for a SaaS product, taking ownership of features from concept to production. 

Requirements

• 3-4 years of commercial experience with React Native.
• Strong experience building and maintaining cross-platform mobile applications.
• Deep understanding of React Native architecture, the application lifecycle, and the core principles of iOS and Android.
• Experience developing applications with Expo and Expo Router.
• Experience with Tamagui UI Toolkit.
• Strong knowledge of TypeScript and modern React.
• Experience with Zustand and TanStack Query for state management and data fetching.
• Experience integrating and consuming REST APIs.
• Experience publishing and maintaining applications in the App Store and Google Play.
• Understanding of mobile performance optimization, debugging, and application security best practices.
• Experience working on SaaS, CRM, ERP, or other data-intensive products is a plus.
• Strong product mindset with attention to user experience and business value.
• Ability to work autonomously and take ownership of features end-to-end.
• Upper-Intermediate English or higher. You'll communicate directly with the client without a Project Manager.
• Active use of AI development tools such as Claude Code, Cursor, Codex, or AI agents.

About the project

You'll be working on a SaaS platform for jewelry businesses, helping store managers automate their daily operations. The platform centralizes customer relationship management, inventory tracking, sales transactions, and service requests into a single, intuitive system.

Benefits

• Regular performance and salary reviews.
• Opportunity to work on long-term, complex SaaS products (9–12+ months).
• 18 working days of paid vacation and 10 paid sick days.
• 50% compensation for professional development courses.
• Free internal English classes.
• Company laptop provided after 6 months.
• 100% coworking compensation during blackouts.
• Flexible working hours and fully remote work.

Job Summary

We’re looking for a Full Stack Developer (React Native) who combines strong engineering skills with a product mindset. In this role, you'll build cross-platform mobile application for SaaS product, taking ownership of features from concept to production.

Requirements

• 3-4 years of experience with React.js and Node.js.
• Experience building SaaS, CRM, ERP, or other data-heavy applications.
• A lot of focus around Product Thinking.
• Strong experience building and maintaining cross-platform mobile applications with React Native.
• Deep understanding of React Native architecture, the application lifecycle, and the core principles of iOS and Android platforms.
• Experience designing and integrating REST APIs.
• Experience publishing and maintaining applications in the App Store and Google Play.
• Experience with Expo, Expo Router, Tamagui UI Toolkit, Zustand/Tanstack Query for state management. 
• Work autonomously and own features end-to-end.
• Upper-Intermediate English level. Be ready to communicate with the client directly, without a Project Manager.
• Active use of AI development tools such as Claude Code, Cursor, Codex, or AI agents.

About the project

You'll be working on a SaaS platform for jewelry businesses, helping store managers automate their daily operations. The platform centralizes customer relationship management, inventory tracking, sales transactions, and service requests into a single, intuitive system.

Benefits

• Regular performance and salary reviews. 
• Working with complex large-scale SaaS projects, from 9-12 months.
• 18 working days of vacation and 10 sick days.
• Compensation 50% for professional development cources. 
• Free Internal English classes.
• Company equipment. We’ll provide a laptop after 6 months of work. 
• Financial compensation of coworking 100% (during blackouts).
• Flexible work schedule, remote.

About the Role:

We’re building a cutting-edge national digital platform that will power state exam management at scale. This is a high-impact, high-visibility project backed by government institutions. The scope is expected to expand over time, requiring ongoing analytical support, close collaboration with stakeholders, and active participation in shaping future functionality.

About the team:
You’ll join a cross-functional squad including an architect, PM, backend and frontend devs, DevOps, and QA engineers.

Required Qualifications

• Senior-level experience as a Business Analyst.
• Proven experience working on complex and/or government IT projects.
• Strong skills in requirements management and documentation.
• Ability to work effectively under tight deadlines and frequent changes.

• Excellent analytical, communication, and stakeholder management skills.

   

Desired Qualifications

• Experience in governmental or regulatory projects.
• Experience working with system integrations and external dependencies.

Responsibilities

• Collect, analyze, and formalize business and functional requirements.
• Work with evolving and changing requirements in a dynamic environment.
• Prepare, maintain, and support SRS and technical specifications throughout the project lifecycle.
• Participate in requirements clarification sessions with the Client and key stakeholders.
• Collaborate closely with Project Managers, Architects, Development, and QA teams.
• Support and maintain the change management process, ensuring traceability and alignment with business goals.

About the Role

The company is seeking a highly motivated and detail-oriented QA Engineer to join its dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing. This role involves both manual and automated testing, working closely with development teams, and contributing to the overall quality assurance process.

Responsibilities

• Perform functional testing and verification of power measurement devices.
• Develop and maintain test plans, test cases, and other QA documentation.
• Analyze test results, identify and document defects, and support issue qualification.
• Build and maintain test environments and laboratory infrastructure.
• Collaborate closely with development teams to ensure product quality throughout the development lifecycle.

Requirements

• Minimum of 3 years of experience in product testing and verification.
• Hands-on experience with communication protocols, including TCP/IP and Modbus (knowledge of additional protocols is an advantage).
• Practical experience with serial communication.
• Proven ability to create and maintain test documentation.
• Experience working with Jira or other Quality Management Systems.
• B.Sc. in Electrical or Electronic Engineering is an advantage.

• Excellent written and reading proficiency in English; knowledge of additional languages is an advantage.

   

About the Company

Our client is a well-established technology company with nearly four decades of experience in developing advanced energy measurement, power quality monitoring, and analysis solutions. Its products are used by industrial and commercial customers in more than 80 countries worldwide, helping organizations monitor, analyze, and optimize power systems. The company offers a collaborative engineering environment focused on innovation, product quality, and the development of cutting-edge power measurement technologies. Join their team and contribute to building the future of technology.

We're looking for an experienced Team Lead Farming who combines deep expertise in Facebook account farming with strong leadership and operational management skills. You understand Facebook's anti-fraud ecosystem, know how to build and optimize a reliable farming infrastructure, and make decisions based on data, unit economics, and long-term account performance rather than assumptions. You're comfortable managing suppliers, infrastructure, budgets, and processes while continuously improving efficiency through automation and AI. Most importantly, you're a proactive leader who takes ownership, builds scalable systems, and ensures the Media Buying team always has the resources needed to perform at its best.

HOW YOU WILL MAKE AN IMPACT

• Lead and manage the Facebook Farming team, including both in-house farming operations and agency account infrastructure.
• Ensure a continuous and reliable supply of Facebook assets for the Media Buying team, including accounts, Business Managers, Fan Pages, agency accounts, and related resources.
• Maintain department SLAs by ensuring timely account delivery, full operational coverage, and clear ownership across the team.
• Build and manage relationships with account sellers and agencies, negotiate pricing and replacement policies, evaluate quality, and maintain supplier performance records.
• Monitor and analyze key department metrics, including account LTV, ban rate, supplier performance, and real cost per $1,000 in ad spend.
• Maintain accurate records of all account issuance, payments, and inventory within internal tracking systems.
• Manage infrastructure and operational budgets, including proxies, anti-detect browsers, SIM cards, and related tools.
• Drive automation initiatives and implement AI tools to improve operational efficiency.
• Optimize the department's unit economics by reducing account acquisition costs and improving account lifetime.
• Test new account batches, suppliers, and farming methods before scaling them across the business.
• Develop contingency plans and maintain account reserves to minimize downtime during Meta platform disruptions.
• Identify opportunities to monetize department assets and improve operational profitability.
• Build, document, and continuously improve SOPs, internal processes, checklists, and the department knowledge base.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Facebook account farming, including at least 1 year leading a team or managing operational processes.
• Deep understanding of Facebook's anti-fraud systems, account trust, warm-up strategies, ban reasons, and account lifecycle management.
• Strong knowledge of Facebook account infrastructure, including auto-registered accounts, Business Managers, Fan Pages, agency accounts, and related assets.
• Experience working with account suppliers and agencies, including sourcing, negotiations, and performance evaluation.
• Strong analytical mindset with the ability to evaluate account quality through LTV, ban rates, and unit economics.
• Experience managing operational budgets and optimizing infrastructure costs.
• Ability to make data-driven decisions focused on operational efficiency and profitability.
• Advanced Google Sheets skills, including formulas, pivot tables, filters, and operational reporting.
• Experience documenting processes and maintaining knowledge bases in Notion or similar tools.
• Hands-on experience implementing automation and AI tools into operational workflows.
• Strong organizational, leadership, and process management skills.
• English proficiency is a plus.

WHY YOU'LL LOVE IT HERE

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We'll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We create solutions that put the client at the center of marketing. Marketing activities begin with an understanding of the client's needs and behavior, not with a product or campaign.

The platform brings together three key components:

rich historical, real, and forecast customer data, AI-controlled orchestration of the client's multi-channel paths, and statistically reliable assessment of the impact of each marketing action.

This allows you to create personalized, efficient, and measurable marketing that is truly customer-oriented.

Enterprise Customer Success Manager (CSM) plays a critical role in building strong, long-term relationships with our enterprise clients. As the trusted advisor and main point of contact for senior stakeholders, you’ll ensure that our customers realize maximum value from our platform while driving measurable impact for their business.
This is a highly strategic and consultative role that requires strong business acumen, excellent communication skills, and proven experience working with senior executives in large, complex organizations. 

Our Enterprise CSMs are natural leaders who combine analytical depth with customer empathy, helping clients succeed through thoughtful guidance, structured planning, and proactive engagement.

Responsibilities:

• Own the customer relationship – serve as the primary point of contact and strategic advisor for enterprise accounts.
• Drive value realization – ensure clients are maximizing adoption of our platform and achieving measurable ROI.
• Executive engagement – build trusted relationships with senior stakeholders, delivering insights and recommendations at an executive level.
• Customer advocacy – represent the voice of the customer internally, collaborating with Product, R&D, and other teams to drive improvements.
• Strategic planning – lead quarterly business reviews, success planning sessions, and ongoing enablement initiatives.
• Crisis management & resolution – anticipate risks, troubleshoot issues, and ensure timely resolution with professionalism.

• Thought leadership – educate clients on best practices, new capabilities, and industry trends to continuously elevate their marketing maturity.

   

Requirements:

• Bachelor’s degree required; advanced degree a plus.
• 2+ years of experience in customer-facing roles (Customer Success, Account Management, or Consulting) in a B2B SaaS environment.
• Proven track record of managing enterprise accounts and engaging directly with senior executives (VP, C-level).
• Exceptional presentation, facilitation, and communication skills in English.
• Strong analytical and problem-solving abilities, with the ability to translate complex data into actionable insights.
• Highly proactive, structured, and organized, with the ability to manage multiple priorities.
• Collaborative mindset and excellent interpersonal skills.
• Growth-oriented, curious, and comfortable driving change in dynamic environments.

What we offer:

• 100% remote from Ukraine;
• 20 working days’ vacation; 
• 10 paid sick leaves;
• public holidays;
• equipment;
• accountant helps with documents;
• many cool team activities.