Email Specialist/Communication manager Offline

We’re looking for a passionate Email Marketing & Deliverability Specialist to join our team. In this hybrid role, you’ll set up and maintain our communication infrastructure to ensure top deliverability while also creating and executing effective marketing campaigns.

What You’ll Do:

• Communication (SMS, Email, app etc) Deliverability & Infrastructure
• Development and implementation of retention marketing strategies (email, SMS, push)
• Optimization of Customer Journey Map to increase customer engagement
• A/B testing to improve the effectiveness of communication campaigns
• Analysis of LTV, AOV, and Retention Rate, with developing strategies for their growth
• Collaboration with the CRM team to create high-quality content
• Competitors research
  
  Email Marketing:
• Review and audit the current email infrastructure setup
• Develop and execute campaigns (newsletters, triggers, automated flows)
• Ensure compliance with GDPR, CAN-SPAM, and other global email regulations
• Analyze performance (open rate, CTR, conversions) and optimize campaigns
• Configure and monitor SPF/DKIM/DMARC records, manage IP/domain reputation, and handle warm-ups
• Troubleshoot deliverability issues (blacklists, spam traps, bounce handling)
• Track inbox placement, spam complaints, and other key deliverability metrics
  
  What We’re Looking For:
• 2+ years of experience in gambling industry
• 2+ years of experience in email deliverability and/or marketing
• Strong analytical thinking: working with data, identifying growth opportunities, and optimizing processes
• Solid knowledge of email authentication protocols (SPF, DKIM, DMARC), feedback loops, and sender reputation management
• Basic HTML/CSS skills for troubleshooting email templates
• Understanding of multi-channel marketing (SMS, push, WhatsApp).
• Hands-on experience running and optimizing large-scale email campaigns (10k–1M+ sends).
• Upper-Intermediate English with strong written and verbal communication skills
• Proactive, independent, and detail-oriented mindset
  
  Why Join Us:
• Fully remote work environment with flexibility and autonomy
• Paid vacation, sick leave, personal recharge days, and birthday leave
• Medical insurance and additional well-being benefits
• Sports compensation and annual health check-up support
• Professional development opportunities, including learning budget and English classes
• Coworking compensation
• Financial support during important life events
• Employee referral program
• Opportunity to directly influence business growth and hiring strategy within a rapidly growing international company