PMO (Project Management)

Softsich is an international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced PMO (Function Owner) to own the company's project delivery function end-to-end. 
 

This is not a process-administration role - it is a delivery-acceleration role. The PMO owns delivery predictability, capacity strategy, the automation roadmap and operational performance, and reports operational health directly to the Head of Product and executives.
 

Requirements

• 4+ years in PMO / delivery management / operations, with at least 2 years owning delivery across multiple teams or a portfolio of projects.
• Proven track record of improving delivery predictability (on-time delivery, commitment accuracy) with before/after metrics.
• Hands-on experience driving automation of operational workflows with measurable impact (hours / cost saved).
• Capacity planning and forecasting experience across multiple teams.
• Strong executive communication - able to translate operational reality into business-level reporting and recommendations.
• Deep understanding of operational and delivery metrics (delivery predictability, capacity utilization, lead time, cycle time, time-to-market, automation ROI, etc.) and the ability to use data as a foundation for strategic discussions with C-level and senior stakeholders.
• Upper-Intermediate+ English (written and spoken).
   

Responsibilities

• Own the PMO operating model and evolve its scope based on business outcomes.
• Drive delivery predictability across product and operational teams (sprint / quarter / roadmap level).
• Forecast and balance capacity across teams; surface and resolve overallocation and under-utilization.
• Own the automation roadmap end-to-end; reduce time-to-market across features, GEOs, integrations and brands.
• Identify and remove systemic delivery and operational bottlenecks.
• Maintain a single source of truth for delivery, capacity, automation and process health; report to the Head of Product and executives.
• Resolve cross-team dependencies and blockers; manage escalations.
   

Nice to Have

• Experience working on dynamic multi-brand projects.
• SQL + BI (Power BI / Tableau / Looker) for self-serve operational analytics.
• Experience building ROI cases for automation / process initiatives.
• SAFe or multi-team Agile scaling experience.
• Experience standing up or restructuring a PMO function (not only operating an existing one).

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.

– 20 paid vacation days, sick leaves, and health insurance (UA/PL-based, other locations in progress).

– A supportive, friendly team where knowledge-sharing is part of the culture.

– Coverage for professional events and learning.

– Birthday greetings, team buildings, and warm human connection beyond work.

– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV now — we’d love to get to know you better!