Product Analyst

We are looking for a Product Analyst to join our team, with a focus on traffic and player lifecycle. This is a hybrid role: you’ll combine deep data expertise with a product mindset - not just reporting numbers, but understanding why users behave the way they do, translating insights into product hypotheses, and driving retention improvements end-to-end.

Requirements

- 1+ year of hands-on experience with BigQuery; confident working with large, complex datasets
- Product thinking: you connect metrics to user behavior, not just to business KPIs - you ask “why” before jumping to “what”
- Experience analyzing retention, engagement, or lifecycle funnels - ideally in a B2C or gaming context
- Proven track record evaluating promotional mechanics: tournaments, bonuses, CRM campaigns
- Strong communication skills - you can turn a complex analysis into a clear recommendation for a non-technical audience
- Experience building automated reports and analytical pipelines
- Python knowledge is a plus
- Familiarity with Customer.io and/or Smartico is beneficial
- Prior iGaming experience is a strong advantage
 

Responsibilities

- Own the analytics layer for the retention product: track key metrics, build dashboards, and proactively surface insights - not just answer requests
- Act as a product voice in the absence of a dedicated PM: identify gaps in the player journey, formulate hypotheses, prioritize experiments, and collaborate with the team on implementation
- Analyze traffic cohorts to understand acquisition quality, early engagement patterns, and long-term retention dynamics
- Conduct in-depth churn analysis - identify at-risk segments, understand drop-off triggers, and propose data-backed retention mechanics (bonuses, tournaments, comms)
- Evaluate the effectiveness of promotions, bonus structures, and CRM campaigns; recommend optimizations grounded in data
- Perform anomaly detection across player behavior, product metrics, and campaign performance; escalate or act independently where needed
- Manage and query production databases (BigQuery, MySQL, ClickHouse) to support both ad-hoc analysis and automated reporting
- Build and maintain clear, stakeholder-ready reporting with actionable narratives - not just charts
 

Work conditions

- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)