Head of IT

The IT Director is responsible for ensuring the reliability, security, scalability and operational efficiency of the Group's IT environment. The role focuses on infrastructure, access governance, service delivery, business continuity, vendor management and support of a distributed global workforce.
 

HOW YOU WILL MAKE AN IMPACT

• Own and govern access management across the Group, including role administration, permissions and security controls for all core systems (platforms, Google Workspace, Slack, Notion and other business-critical tools).
• Ensure high availability and business continuity of IT services through infrastructure resilience, redundancy planning and risk mitigation strategies.
• Manage and oversee server infrastructure, cloud environments, networks and related technology platforms, ensuring reliability, scalability and security.
• Establish monitoring, alerting and incident management processes, ensuring proactive detection, response and resolution of technical issues.
• Support and continuously improve the corporate IT environment for a distributed workforce, including endpoint management, software provisioning and device security.
• Own employee lifecycle IT processes, including onboarding, offboarding, access reviews and compliance with internal security standards.
• Drive infrastructure cost optimization and vendor management, ensuring efficient use of resources and strong relationships with external providers.
• Build and maintain IT governance processes, documentation, standards and operational procedures across the organization.
• Participate in technical due diligence, evaluation and implementation of new systems, vendors, tools and integrations.
• Lead and develop the IT function, ensuring effective prioritization, execution and delivery of internal IT initiatives and support services.
• Act as a trusted technology partner for business stakeholders, enabling operational efficiency through reliable and scalable IT services.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 3+ years of experience in IT leadership, IT operations, infrastructure management or related roles.
• Proven experience managing cloud environments, server infrastructure, networks and corporate IT systems.
• Strong understanding of identity and access management (IAM), security best practices and user lifecycle management.
• Experience supporting remote and distributed teams across multiple locations.
• Hands-on experience with Google Workspace, Slack, Notion, Atlassian products and modern SaaS ecosystems.
• Experience building monitoring, alerting, incident management and business continuity processes.
• Strong vendor management and infrastructure cost optimization experience.
• Ability to establish and maintain IT policies, standards, documentation and governance frameworks.
• Strong project management and prioritization skills with the ability to manage multiple initiatives simultaneously.
• Excellent communication and stakeholder management skills.
• Fluent English (B2+ minimum).