Head of Client Execution/Banking Operations

We are hiring a Head of Client Execution & Banking Operations to manage relationships with fintech and banking partners and ensure smooth client onboarding and execution.

This is not a pure sales role.

This is an execution-driven, operational leadership position focused on:

Supporting clients through banking processes 

Coordinating account opening procedures 

Managing partner integrations 

Ensuring compliance and process accuracy 

You will act as the bridge between clients, banking partners, compliance, and internal teams.

Location: Remote
Employment Type: Full-Time
English: Advanced (C1+)

About the Company

Bankstore.ai is an innovative AI-powered fintech platform focused on modernizing banking infrastructure and simplifying business banking processes, including account opening and financial integrations.

We work closely with fintech partners, banks, and financial institutions to streamline onboarding, integration, and operational execution.

What You’ll Own

Banking & Partner Relations

Manage relationships with existing fintech and banking partners 

Maintain partner activity and engagement 

Identify and onboard new partners into the ecosystem 

Work with tariff structures and compliance policies 

Client Execution & Account Opening

Support clients during account opening processes 

Coordinate documentation and compliance requirements 

Ensure correct integration of payment/banking solutions 

Troubleshoot operational issues during onboarding 

Operations & Process Optimization

Improve local testing and verification processes 

Maintain structured reporting and documentation 

Build and update internal knowledge base 

Optimize execution workflows across geographies 

Negotiation & Coordination

Conduct negotiations with partners 

Work with affiliate networks and operational teams 

Monitor traffic quality and integration efficiency 

Must-Have Requirements

5+ years experience in fintech / banking / payment operations 

Strong understanding of payment systems and banking processes 

Experience supporting account opening or financial onboarding flows 

Experience working with compliance policies and tariffs 

Advanced English (C1+) 

Strong analytical mindset and attention to detail 

Excellent communication and negotiation skills 

Nice to Have

Experience working with international banking partners 

Understanding of AML/KYC processes 

Experience with payment integrations 

Experience in affiliate or partnership programs