Bankstore AI

We are hiring a Head of Client Execution & Banking Operations to manage relationships with fintech and banking partners and ensure smooth client onboarding and execution. This is not a pure sales role.

This is an execution-driven, operational leadership position focused on:

• Supporting clients through banking processes 
• Coordinating account opening procedures 
• Managing partner integrations 
• Ensuring compliance and process accuracy 
• You will act as the bridge between clients, banking partners, compliance, and internal teams.

Location: Remote
Employment Type: Full-Time
English: Advanced (C1+)

About the Company

Bankstore.ai is an innovative AI-powered fintech platform focused on modernizing banking infrastructure and simplifying business banking processes, including account opening and financial integrations.

We work closely with fintech partners, banks, and financial institutions to streamline onboarding, integration, and operational execution.

What You’ll Own

• Banking & Partner Relations:
• Manage relationships with existing fintech and banking partners 
• Maintain partner activity and engagement 
• Identify and onboard new partners into the ecosystem 
• Work with tariff structures and compliance policies 
• Client Execution & Account Opening:
• Support clients during account opening processes 
• Coordinate documentation and compliance requirements 
• Ensure correct integration of payment/banking solutions 
• Troubleshoot operational issues during onboarding 
• Operations & Process Optimization:
• Improve local testing and verification processes 
• Maintain structured reporting and documentation 
• Build and update internal knowledge base 
• Optimize execution workflows across geographies 
• Negotiation & Coordination:
• Conduct negotiations with partners 
• Work with affiliate networks and operational teams 
• Monitor traffic quality and integration efficiency 

Must-Have Requirements

• 5+ years experience in fintech / banking / payment operations 
• Strong understanding of payment systems and banking processes 
• Experience supporting account opening or financial onboarding flows 
• Experience working with compliance policies and tariffs 
• Advanced English (C1+) 
• Strong analytical mindset and attention to detail 
• Excellent communication and negotiation skills 

Nice to Have

• Experience working with international banking partners 
• Understanding of AML/KYC processes 
• Experience with payment integrations 
• Experience in affiliate or partnership programs

Bankstore is looking for a Head of Compliance to build and lead our compliance function as we scale our banking and financial products. This is a hands-on leadership role for someone who has operated inside fintech or banking-as-a-service environments and understands both the regulatory landscape and the pace of a growing company. You will own our compliance strategy end to end: from regulatory relationships and licensing to policy design, monitoring, and team building.

Department: Compliance & Risk

Reports to: Chief Executive Officer / Chief Risk Officer

Location: Remote 

Employment Type: Full-time

Key Responsibilities

• Design, implement, and lead Bankstore's enterprise compliance program, covering BSA/AML, KYC/CIP, OFAC and sanctions screening, consumer protection, and applicable state and federal banking regulations.
• Serve as the primary point of contact for regulators, sponsor banks, and banking-as-a-service partners; manage regulatory exams, audits, and inquiries.
• Own the BSA/AML program, including transaction monitoring, SAR/CTR filing oversight, and independent testing.
• Monitor the evolving regulatory environment for fintech and banking products, and translate changes into actionable policy and process updates.
• Partner with Product and Engineering to build compliance into new features and products from the design stage (compliance-by-design).
• Develop, maintain, and train staff on compliance policies, procedures, and controls.
• Manage licensing requirements (e.g., money transmitter licenses) and ensure ongoing adherence across all operating jurisdictions.
• Build, mentor, and scale the compliance team as the company grows.
• Report on compliance risk posture, key risk indicators, and exam readiness to executive leadership and the board.
• Oversee vendor and third-party risk management related to compliance obligations.

Qualifications

• 7+ years of compliance experience, including 5+ years in a compliance leadership role within fintech, a neobank, or a banking-as-a-service / sponsor bank environment.
• Deep working knowledge of BSA/AML, OFAC, UDAAP, Reg E, Reg Z, GLBA, EFTA, and state money transmission laws.
• Direct experience managing relationships with sponsor banks and navigating the bank-partnership model.
• Track record of leading regulatory exams and building a compliance function from the ground up or scaling an existing one.
• Strong people-leadership skills with experience hiring and managing a compliance team.
• Excellent written and verbal communication skills, including experience presenting to boards and regulators.
• Bachelor's degree required; JD, CAMS, CRCM, or equivalent certification preferred.

We are looking for a Head of Execution to drive delivery across Project Bankstore. This role is for an operator who turns strategy into results — someone who can coordinate cross-functional teams, remove blockers, and make sure initiatives actually ship on time and to spec.

Details

• Project: Bankstore
• Schedule: Full-time
• Location: Remote

About the role

The Head of Execution owns operational delivery for Bankstore, translating strategic priorities into concrete plans and making sure every team — product, engineering, sales, partnerships — is aligned and moving toward the same milestones. You'll be the person accountable for getting things done: tracking progress, surfacing risks early, and stepping in wherever execution is at risk of stalling.

You have

• A strong track record of leading execution or operations in fintech or banking environments
• Experience coordinating cross-functional teams and driving projects to completion
• Comfort working with ambiguity and turning high-level strategy into actionable plans
• Strong project management and prioritization skills
• Excellent communication and stakeholder-management skills

What to do

• Translate Bankstore's strategic priorities into execution plans and milestones
• Coordinate across product, engineering, sales, and partnerships to keep initiatives on track
• Identify and resolve delivery risks and blockers before they impact timelines
• Set up and maintain processes for tracking progress and accountability
• Report on execution status and key risks to leadership
• Drive continuous improvement in how the organization plans and delivers work

We are looking for a Head of Product to own the product vision and roadmap for Project Bankstore. This role is for a product leader with deep fintech instincts — someone who can balance user needs, regulatory constraints, and business goals into a product that actually works for banking customers.

Details

• Project: Bankstore
• Schedule: Full-time
• Location: Remote

About the role

The Head of Product will define and drive the product strategy for Bankstore, working closely with engineering, sales, and partnerships to ship a roadmap that serves both users and the business. You'll be responsible for prioritization, discovery, and making sure the product meets the specific demands of fintech and banking — including compliance and risk considerations that shape what can be built and how.

You have

• A strong track record leading product in fintech, banking, or a closely related space
• Experience owning a product roadmap from discovery through to shipped features
• Solid understanding of the regulatory and compliance considerations that shape fintech products
• Strong cross-functional collaboration skills, particularly with engineering and business teams
• Excellent prioritization and stakeholder-management skills

What to do

• Define and own the product vision and roadmap for Bankstore
• Lead discovery to identify user and business needs, translating them into a prioritized backlog
• Work closely with engineering to scope and ship features
• Ensure product decisions account for relevant fintech/banking compliance and risk requirements
• Partner with sales and partnerships to align the roadmap with commercial priorities
• Track product performance and iterate based on data and user feedback

About BankStore

BankStore is a global fintech platform that helps startups, SMEs, venture funds, and Web3 businesses access essential financial infrastructure. Our AI-driven matching engine connects clients to a curated network of 70+ banks, 90+ acquirers, and 180+ payment providers across 95+ currencies, alongside fast-track company incorporation in 8 startup-friendly jurisdictions and ongoing legal and compliance support. We operate across the UK, US, UAE, Hong Kong, Singapore, and Europe, giving founders a single point of access to banking, payments, and legal searvices that would otherwise take months to assemble.

The Role

We're looking for a Chief Operating Officer to run the day-to-day engine of BankStore: the operational backbone connecting our clients to banks, acquirers, payment providers, and incorporation partners across multiple jurisdictions. You'll own operational strategy, scale our partner network and onboarding processes, and turn a fast-moving fintech marketplace into a predictable, efficient, and compliant operation. You will report directly to the CEO, sit on the leadership team, and work closely with Legal, Compliance, Product, and Partnerships.

What You'll Do

• Own end-to-end operations across BankStore's marketplace: client onboarding (KYB/KYC), bank and payment-provider matching, account opening, and incorporation fulfillment.
• Build and scale the operating processes and SLAs behind onboarding 100+ banks, 90+ acquirers, and 180+ payment providers across 95+ currencies.
• Manage and grow relationships with partner banks, acquirers, payment providers, and incorporation agents across the UK, US, UAE, Hong Kong, Singapore, and Europe.
• Design and monitor operational KPIs (onboarding time, approval rates, turnaround SLAs, partner performance) and drive continuous improvement.
• Partner with Legal and Compliance to ensure operational processes meet KYB/KYC/AML requirements across all jurisdictions of operation.
• Lead and scale operations, customer success, and partnerships teams as the company grows headcount.
• Own the operating budget and resource planning across departments, working closely with Finance.
• Drive process automation and tooling improvements in partnership with Product and Engineering to reduce manual work in onboarding and account management.
• Oversee vendor and partner contract performance, escalations, and renewal strategy in coordination with Legal.
• Represent operations in leadership planning: pricing, market expansion (new jurisdictions/currencies), and new product launches (e.g., Web3 payments, banking cards).
• Build contingency and risk-mitigation plans for partner outages, compliance holds, or banking relationship disruptions.

• Report operational performance and business metrics to the CEO and board.

   

What We're Looking For

• 8+ years of operations leadership experience, with at least 3+ years in a senior operating role (COO, VP Ops, Head of Ops) at a fintech, payments, or banking-as-a-service company.
• Proven track record scaling multi-jurisdictional operations involving banking partners, payment providers, or acquirers.
• Working knowledge of KYB/KYC/AML onboarding processes and how they intersect with operational workflows.
• Experience managing partner and vendor relationships with financial institutions.
• Strong analytical skills with a track record of building KPIs, dashboards, and SLAs that drive measurable operational improvement.
• Experience building and leading cross-functional teams (operations, customer success, partnerships) in a fast-growing startup environment.
• Comfortable operating with ambiguity, building processes from scratch, and iterating quickly.
• Excellent written and spoken English; additional languages are a plus.
• Strong stakeholder management skills, able to work closely with Legal, Compliance, Product, and Finance leaders.

Nice to Have

• Experience with Web3/crypto client operations or compliance considerations.
• Prior experience at a banking-as-a-service, embedded finance, or fintech marketplace company.
• Experience operating across the UK, US, UAE, Hong Kong, Singapore, or EU markets specifically.
• Experience with company incorporation or corporate services operations.

We are looking for a Senior Bank Partnership Specialist to own and grow relationships with banks and payment providers. This is a role for someone who is equally comfortable in a negotiation room and in a technical scoping call: you will lead commercial discussions with banks, drive the integration of their payment products into our platform, and work hand in hand with the partnerships and sales teams to turn those connections into real business value. If you understand how payment ecosystems work, enjoy building long-term institutional relationships, and like seeing a deal through from first contact to a live, revenue-generating integration, this role is for you.

Details

• Schedule: Full-time
• Location: Remote
• Start: ASAP
• Duration: Long-term
• English: Fluent

About the role

The Bank Partnership Specialist sits at the intersection of business development, payments, and sales. You will be the primary point of contact between our company and our banking and payment partners, responsible for sourcing new relationships, negotiating commercial and technical terms, and managing the full lifecycle of each partnership. A large part of the role is making payments actually work: coordinating the connection of banks and payment systems to our platform, aligning technical requirements between partners and our internal teams, and ensuring integrations launch smoothly and stay healthy. You will also partner closely with the sales department, equipping them with the payment capabilities, coverage, and partner context they need to win and retain customers. It is a high-ownership role with direct impact on revenue, payment coverage, and the company's standing with financial institutions.

You have

• 5+ years of experience in banking partnerships, payment provider relationships, fintech business development, or a closely related field
• A strong track record of negotiating and closing commercial agreements with banks, acquirers, or payment service providers
• Solid understanding of the payments ecosystem: card schemes, acquiring, payment gateways, settlement, PSPs, and related infrastructure
• Experience coordinating or managing payment integrations, including connecting banks or payment systems into a platform or product
• The ability to translate between commercial and technical stakeholders, and to scope integration requirements with partners and engineering teams
• Familiarity with payment regulation and compliance considerations (KYC/AML, PCI DSS, licensing) at a working level
• Experience collaborating with sales teams and enabling them with partner capabilities and go-to-market support
• Strong communication, relationship-management, and stakeholder-management skills
• A self-directed, ownership-driven approach, comfortable working independently in a fully remote setup
• Fluent English (written and spoken)

What to do

• Identify, approach, and build relationships with banks and payment providers that expand payment coverage and capabilities
• Lead commercial negotiations with banking partners, covering pricing, terms, and partnership structure through to signed agreement
• Manage the end-to-end onboarding of new partners, from initial contact to a live, production integration
• Coordinate payment integrations: align technical requirements between partners and internal engineering, and drive the connection of banks and payment systems into our platform
• Serve as the ongoing point of contact for partner banks, monitoring performance, resolving issues, and growing each relationship over time
• Work closely with the sales department, providing payment capabilities, partner context, and support for customer deals
• Collaborate with the partnerships team to align on strategy, priorities, and the partner pipeline
• Track partnership performance and integration health, and report on coverage, status, and opportunities to stakeholders
• Stay current on payment industry trends, regulation, and competitor activity to inform partnership strategy

We are hiring a Head of Payments / Banking Relations to lead payment method testing, optimization, and provider evaluation across multiple geographies. This role combines operational oversight, analytical depth, and partner negotiation. You will be responsible for ensuring payment methods function correctly, evaluating provider performance, and optimizing testing and localization processes.

Location: Remote
Employment Type: Full-Time

About the Company

An innovative AI-powered banking platform building infrastructure for banks and payment providers. The company operates at the intersection of fintech, payments, and AI-driven banking solutions.

What You’ll Own

Payment Testing & Optimization

Identify and manage local testers to validate payment methods across different geographies

Compare testing providers based on cost, quality, and efficiency

Optimize local testing workflows and processes

Payment Flow Analysis

Conduct detailed analysis of user payment flows across different providers

Compare payment solutions from multiple vendors

Deliver structured conclusions and recommendations

Reporting & Documentation

Maintain accurate reporting on resource usage

Build and manage a structured knowledge base from testing results

Maintain up-to-date documentation on findings and performance benchmarks

Banking & Provider Relations

Conduct negotiations with payment providers and testing partners

Support evaluation and onboarding of new payment solutions

Ensure understanding of mechanisms behind payment processing and online transactions

Must-Have Requirements

Advanced English (Advanced or higher)

5+ years experience in fintech or e-commerce

Experience working with electronic payment systems

Strong understanding of online payment processing mechanisms

Analytical mindset and high attention to detail

Strong negotiation and communication skills

Ability to learn quickly and work independently

Nice to Have

Experience working with multiple GEO payment integrations

Experience working with acquiring banks or PSPs

Experience optimizing payment conversion rates

Exposure to fraud prevention and payment compliance topics

We're looking for an AI Animation Designer / Short-Form Video Designer who can independently take a short animated video or Shorts from idea to finished file. This isn't a "designs isolated graphic elements" role — we need someone who delivers a finished, fully edited video, using AI tools (Claude, Hixfield, and others) throughout the production process, and who can consistently produce a high volume of content.

About Us

BankStore.ai is an AI-powered fintech platform that helps banks and financial institutions automate their processes. We're building a product at the intersection of technology and finance, and we need our visual content — across social media, presentations, and ads — to reflect the speed and innovation of the brand.

What You'll Do

• Create short animated videos and Shorts for social media (Instagram, TikTok, YouTube Shorts, LinkedIn) — from concept and script to final export
• Develop motion graphics and AI-generated visual content for marketing campaigns, presentations, and ads
• Use AI tools (Claude, Hixfield, and others) throughout the production pipeline: generation, editing, and animation
• Adapt finished content to different platform formats and requirements
• Maintain a consistent visual style and brand identity across all videos
• Produce a high volume of content quickly without sacrificing quality
• Align on content plans and deadlines with the marketing team

What Matters to Us

• A portfolio of completed short-form animated videos / Shorts — not just isolated graphic elements or static assets
• Real hands-on experience using AI tools for video/animation generation and editing (Claude, higgsfield.ai, Hixfield, Runway, Pika, Kling, or similar)
• Proficiency with motion design and editing software (After Effects, Premiere Pro, or equivalent)
• Ability to work fast and independently, consistently delivering finished content on time
• Understanding of short-form video fundamentals: pacing, a strong hook in the first seconds, rhythm tailored to the platform
• English proficient enough to work with source materials and AI tools

Nice to Have

• Experience creating content for fintech, tech, or B2B brands
• Sound design and music editing skills
• Experience working in an international remote team