Integration Manager (Corefy/Customer Support)

Main responsibility: onboarding new merchants through Corefy and providing technical support after they go live.

Essential Experience and Skills

• 2+ years of experience in payments or fintech
• Hands-on experience with Corefy or a similar payment orchestration platform
• Strong understanding of payment infrastructure
• Experience configuring
• Technical customer support experience
• Ability to read API documentation, test endpoints, and inspect payloads
• Strong communication skills with merchants, providers, and internal teams
• Experience maintaining technical documentation

• Fluent English

   

Core Responsibilities

• Integrate acquirers and payment providers through Corefy
• Configure merchant accounts and issue credentials
• Advise merchants on the best integration method
• Provide technical support to live merchants

• Monitor integrations and resolve incidents

   

Success Metrics

• Fast merchant go-live (short time-to-live)
• Stable integrations
• Quick support ticket resolution
• Positive merchant and partner feedback