Client Growth Manager

      We аre looking for a  Client Growth Manager for the international product IT company,  which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers and ad agencies worldwide. 

  The company develops white-label platforms for enterprise clients—custom turnkey solutions to automate and optimize digital advertising.

Company products: SSP, DSP, Ad Exchange platforms.

Main markets - Tier 1-2 

Team:  Team Lead, Business Analysts, Technical Support (reactive support), Client Growth Managers (proactive support) — 6 people.

Locations/Offices - Kyiv, Lviv, Odesa, Mykolaiv or remote.

Сonditions: Competitive salary + , Remote (Full-time), career and financial growth, paid vacation and sick leave and other goodies.

Requirements:

• 1+ year of experience in Ad Tech (DSP, SSP, programmatic ecosystem) - must
• Experience with the oRTB  protocol.  
• Еxperience in Сustomer Success, Account Management, or consulting, working specifically with high-touch, enterprise-level customers. 
• Background in marketing, management, or communication roles is a strong advantage. 
• Excellent written and verbal English communication skills ( С1).
• Strong multitasking and problem-solving abilities, with the capacity to manage multiple requests simultaneously. 
• Solid analytical skills, including the ability to interpret data, detect patterns or anomalies, and form actionable hypotheses; daily work involves analyzing data across multiple platforms. 
• Strong skills in client interaction, able to build trust and professional relationships with client teams. Additional Information

Responsibilities: 

• Act as a trusted growth partner for clients of varying business sizes, ensuring alignment with their goals and long-term success. 
• Lead structured weekly or bi-weekly performance calls and semi-annual strategy sessions, presenting insights, aligning on priorities, sharing best practices, and defining next steps to drive growth and measurable business results. 
• Help clients connect their goals and challenges with the solutions we provide. 
• Ensure clients are satisfied with our product/service through proactive support and communication. 
• Continuously monitor and analyze client platform performance to identify revenue growth opportunities, performance gaps, and proactively translate findings into clear, actionable recommendations. 
• Act as the voice of the customer internally, collaborating closely with Product, Business Analysis, and - Development teams to drive relevant features and optimizations. 
• Maintain a strong results-driven mindset, focusing on measurable client outcomes. - Actively contribute to the Client Service team by identifying process improvements, enhancing documentation, and supporting the implementation of new workflows.