Jobs Account Manager

Join our team as a IT Logistics Specialist and take on a key role in managing the global flow of IT equipment and services. In this position, you will ensure efficient, cost-effective, and timely delivery of assets while maintaining full compliance with international logistics and customs requirements.

Become part of a collaborative environment where your ideas are welcomed and innovation is encouraged.

Responsibilities:

• Manage the end-to-end logistics process for IT equipment and services, including coordination of procurement flows and vendor collaboration
• Oversee international logistics operations and customs processes to ensure timely, cost-efficient and compliant delivery of IT assets
• Conduct tenders and collaborate with logistics providers and vendors to achieve optimized transportation and supply chain solutions
• Maintain and update asset and shipment tracking records within ERP systems
• Analyze supply chain performance, logistics costs, and market trends to support strategic operational decisions

• Coordinate with cross-functional teams (IT, finance, operations) to ensure smooth logistics execution aligned with business objectives
  Work across multiple time zones to support global logistics and supply chain operations

   

Requirements:

• 3+ years of experience in logistics, procurement, or supply chain management
• Proven experience in international logistics and customs processes
• Experience working with vendors, freight forwarders, and managing tenders
• Basic understanding of IT equipment configurations and pricing
• Experience with asset management or ERP systems
• Strong analytical skills and decision-making ability
• High level of organization and structured approach to work
• Proactivity and ability to operate in uncertain environments
• Excellent communication skills and teamwork
• Willingness to work across multiple time zones

• English language proficiency at B2 level or higher

   

Will be a plus:

• Experience with IT equipment or in IT companies
• Experience with global logistics providers, freight forwarders, or procurement platforms

• Building logistics or supply chain processes from scratch

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

💫 Overview Of The Company 💫
We're a premier destination for home improvement and DIY solutions. Based in Blackpool, UK, we offer a wide range of high-quality PVC wall panels, cladding sheets, vinyl self-adhesive floor tiles, and roofing materials such as felts and shingles. You can find our products on Amazon, eBay, Walmart and some other marketplaces.

💫 About The Role 💫
We’re looking for a reliable, detail-oriented Back Office E-Commerce Coordinator to own multi-channel operational tasks that keep our listings, pricing and inventory accurate and our marketplace campaigns running
smoothly. This role manages product movement in Linnworks and the warehouse system, executes bulk listings and price updates, runs marketplace back-ends (Amazon Seller Central, Shopify and other retail marketplaces), and owns the operational side of campaigns, compliance and reconciliation. You’ll play a key part in keeping our online sales channels synchronized, efficient, and well-organized.

💫Requirements💫
• 2-3+ years of experience in e-commerce operations, inventory coordination, or marketplace management
• Strong knowledge and experience with Amazon Seller Central
• Familiarity with Shopify backend operations
• Excellent attention to detail and data accuracy
• Proficiency in Excel / Google Sheets
• Analytical thinking and ability to troubleshoot operational issues
• Good English communication skills and the ability to work independently in a remote setup

💫Responsibilities💫
• List, update and optimise Amazon and other platforms' product listings (titles, descriptions, images and pricing).
• Monitor product performance, marketplace compliance and health KPIs.
• Keep accurate stock records in Linnworks and ensure real-time synchronization across all sales channels.
• Run bulk flat-file imports/exports, maintain price action files and apply pricing rules (break-even, seasonal and targeted discounts).
• Maintain transparent back-office processes and audit trails, document SOPs and SKU/action files, run regular operational audits and root-cause analysis, implement process improvements that reduce errors and improve efficiency.
• Communicate with the team and marketplace support; maintain Asana/Slack updates and keep SKU/action files auditable.
• Produce operational reports and reconciliations (inventory reconciliation, refunds/returns, promo performance), surface exceptions and drive corrective actions.

💫Would Be A Plus💫
• Understanding of Amazon and Google PPC
• Strong working knowledge and experience with Linnworks
• Knowledge of Shopify SEO, product tagging, and marketplace optimisation
• Experience with Etsy, eBay, B&Q
• Experience using Asana, Slack
• Experience managing / mentoring a team

What We Offer:
🕒Type of work: Full-time, Remote
🌍Flexible European hours schedule
💰Competitive timely salary
📈Work in international company
🤝Paid vacation - 20 days per year

📩 Ready to take your Amazon expertise to the next level?
We’d love to meet you. Apply now and become part of our growth journey!

We are looking for a proactive and strategic Account Manager to join Dinarys GmbH and drive long-term client success. In this role, you will own client relationships end-to-end during the delivery phase, ensuring transparency, growth, and high-quality service.

You’ll act as the key bridge between clients, delivery teams, and internal stakeholders—balancing operational excellence with strategic account development.

Key Responsibilities:

• Own and manage client relationships during the delivery phase
• Ensure clear and structured reporting to stakeholders
• Handle escalations and resolve issues in a timely manner
• Identify and drive upsell opportunities within existing accounts
• Develop account growth plans, highlighting risks and blockers
• Collaborate closely with Solution/Delivery teams to ensure alignment
• Contribute to and execute account strategy
• Maintain strong proactive communication with clients
• Manage legal and contractual processes:
  • Preparation and coordination of documentation
  • Ownership of signatures and approvals
  • Responsibility for Statements of Work (SoW) and contracts during delivery
• Support marketing initiatives:
  • Work with clients to collect testimonials and reviews on platforms

  • Strengthen client advocacy and brand presence

     

Requirements:

• Proven experience as an Account Manager / Customer Success Manager / Project Manager in IT or digital services
• Strong experience managing clients during delivery phases
• Experience with contracts, SoW, and legal documentation processes
• Demonstrated ability to upsell and grow accounts
• Strong stakeholder management and communication skills

• High level of proactivity and ownership

   

Languages:

• German — B2+ (mandatory)
• English — B2+

• Ukrainian — native speaker

   

Nice to Have:

• Experience working with distributed teams

• Background in eCommerce / digital product development

   

What We Offer:

• Opportunity to work with international clients and complex digital products
• High level of ownership and impact on business growth
• Collaborative and transparent work environment

Account Executive | Remote 

We’re looking for a high-performing Account Executive to drive enterprise growth for a leading OKR and strategy execution platform used by 3,000+ organizations globally. This is a full-cycle, execution-focused enterprise sales role with real ownership and growth potential. You will lead complex deals, engage senior stakeholders, and help scale our transition from product-led growth to a more enterprise-driven sales motion.

Salary: Competitive, discussed individually

Format: Full-time, Remote (Europe preferred; worldwide considered, except Russia and Belarus)

About the Role and the Project:

We’re building a B2B SaaS platform that helps organizations align strategy and execution through OKRs and KPIs — integrated with tools like Jira, Confluence, Salesforce, as well as our standalone platform. As an Account Executive, you will play a critical role in expanding our global enterprise presence, owning the full sales cycle and driving revenue growth across key markets (EU, US, LATAM, APAC). You will work closely with BDRs, Marketing, and Product teams to build a scalable and predictable enterprise sales engine.

Key Responsibilities:

• Own the full sales cycle: prospecting → discovery → demo → negotiation → close

• Manage complex, high-value enterprise deals with multiple stakeholders

• Lead consultative conversations with C-level, Strategy, Operations, and HR leaders

• Conduct deep discovery to identify business challenges and execution gaps

• Translate customer needs into clear product value and measurable outcomes

• Build and manage a strong global pipeline across multiple regions

• Drive consistent revenue generation and achieve quota targets

• Collaborate with BDRs on pipeline generation and opportunity development

• Partner with Marketing to refine messaging and campaigns

• Maintain accurate CRM data (HubSpot) and track key sales metrics

• Continuously improve sales processes based on performance insights

Key Qualifications:

• 2–6+ years of experience in B2B SaaS sales (enterprise or mid-market)

• Proven track record in full-cycle / closing roles

• Experience selling to senior stakeholders and decision-makers

• Strong consultative or solution-selling skills

• Ability to manage complex sales cycles and multiple deals simultaneously

• Strong communication and negotiation skills

• High level of ownership and results-driven mindset

Nice-to-Have:

• Experience selling OKR / KPI / performance management solutions

• Understanding of strategy execution frameworks

• Experience working across international markets

• Familiarity with CRM tools (HubSpot or similar)

• Experience in scaling sales processes or GTM motions

Benefits:

• Direct impact on revenue and company growth

• Opportunity to shape enterprise go-to-market strategy

• Exposure to global enterprise sales and markets

• Competitive salary + performance-based bonuses

• Flexible schedule and remote work format

• Team of 20+ professionals across Marketing, Product, Engineering, and Leadership

• High level of ownership and autonomy

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Provider Manager to join our team.

What we expect from a candidate:

- Attention to detail, willingness to work with big data

- Communicative and negotiating skills

- Ability to work with contracts

- Experience of working with B2B clients

- Experience working with software companies

- English level from Upper-Intermediate

Will be a plus:

- Knowledge of the provider market

- Ability and experience with integrations

- Experience of working with content providers

- Experience with promotions and tournaments

What your responsibilities will include:

- Maintaining and developing long-term relationships with partners.
- Conduct thorough market research to identify trends and opportunities.
- Gather and analyze data relevant to the market and operators.
- Evaluate and analyze operators to inform strategic decisions.
- Develop and present promotional strategies and proposals.

- Connecting new solutions.

- Processing requests from related departments and solving their

tasks

- Interaction with the financial department and providing the necessary information

What we offer:

- Remote work format.

- Working hours from 10:00 to 18:00 (Mon-Fri).

- Interesting work in successful projects.

- Timely payment of salaries, official employment, 24 days of vacation, and fun corporate events.

- A friendly team and a pleasant atmosphere without pressure, stress and other negative things.

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

A promising iGaming project operating for over a year is actively hiring new talent

Expanding across Asia, MENA & Africa - and we’re looking for Affiliate managers who know their local markets and can drive real affiliate growth.
If you have iGaming / betting affiliate experience and a true acquisition mindset - let’s talk.

Responsibilities:

• Active partner sourcing, negotiation, account management and scaling
• Partner performance analysis via PowerBI, tracking growth/decline trends, identifying growth opportunities and ability to recover underperforming partners
• Managing Fix/CPA deals, negotiating and securing favorable terms
• Monitoring contract compliance and traffic quality control
• Briefing content and design tasks. Managing promotional materials

• Meeting deadlines on assigned tasks

   

Requirements:

• Proactivity, ambition, and ability to work independently.
• 2+ years of experience in the affiliate industry within iGaming / Gambling.
• Active/live base of webmasters.
• English - B2

• Russian - C1

   

Conditions:

• Remote work.
• Fixed salary + bonus (discussed individually).

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. Join us as a Communication Trainer/Sales Coach, where you transform the way high-value players are understood and engaged by turning human behavior into powerful communication that drives retention and trust. You’ll shape how teams interact in the most challenging situations - from emotional escalations to churn risks, by building approaches that directly influence player loyalty and business performance.
 

Requirements:

• Minimum of 2 years of experience as a VIP Communication Trainer, Quality Trainer, Coach, or Psychologist in a high-risk industry, experience in iGaming is a plus.
• Background in psychology, behavioral science, or applied communication.
• Experience coaching teams in sales, retention, or customer success environments.
• Strong understanding of player behavior, motivation, and decision-making patterns.
• Ability to design structured communication frameworks, scripts, and playbooks.
• Experience working with edge cases (losses, frustration, churn risk, emotional clients).
   

Desired / Preferred Skills:

• Experience in iGaming / betting / high-risk industries.
• Background in gambling psychology or addiction-aware communication.
• Experience working with VIP or luxury segments.
• Experience building training programs, workshops, and QA frameworks.
• Understanding of responsible gaming principles.
    

Expected Duties / Responsibilities:

• Develop and implement VIP communication frameworks and guidelines.
• Train VIP Managers on:
  • how to build trust and long-term relationships.
  • how to increase deposits and engagement without being pushy.
  • how to handle difficult conversations (losses, complaints, churn signals).
• Create scripts, playbooks, and communication scenarios for different player types.
• Analyze real VIP-manager interactions and provide feedback & coaching.
• Work closely with Head of VIP and Sales to align communication with business goals.
• Improve conversion, retention, and reactivation through better communication.
• Introduce segmentation-based communication strategies (by behavior, value, risk).
• Support managers in high-risk or sensitive player cases.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to build and elevate VIP communication quality: by combining psychology and customer behavior insights into structured coaching methodologies that directly impact player engagement and retention. You will work closely with high-value international clients and leadership teams, shaping how VIP communication is delivered across multiple brands while having the freedom to create, not just execute, training approaches.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

🚀 About Megadev

Megadev is an international IT company helping clients scale their teams through outstaffing of developers and digital specialists.

We work with European and global clients, building long-term partnerships and helping companies achieve their business goals through flexible and scalable team extension.

We are now looking for a Senior Account Manager who will not just manage clients — but own and grow them as business units inside Megadev.

⸻

🎯 Your Mission

Own and grow a portfolio of clients as your mini-business:

→ drive revenue growth from existing clients
→ build trusted, long-term partnerships
→ identify and unlock new opportunities for expansion

⸻

🔥 Your Responsibilities

1. Client Ownership
• Act as the main point of contact for key clients
• Build strong relationships with decision-makers
• Understand client business goals, not just current requests

2. Account Growth (Core Focus)
• Identify scaling opportunities (new roles, teams, projects)
• Drive upsell and cross-sell initiatives
• Shape solutions based on client needs

3. Strategic Thinking
• Analyze accounts and define growth strategies
• Proactively suggest improvements and new initiatives
• Participate in commercial discussions and negotiations

4. Delivery Alignment
• Work closely with recruitment and delivery teams
• Ensure high-quality candidate matching
• Monitor performance and client satisfaction

5. Retention & Risk Management
• Identify risks early (churn, dissatisfaction)
• Handle escalations and complex situations
• Improve client retention and long-term value

6. Operational Excellence
• Maintain CRM hygiene and track key interactions
• Conduct regular check-ins with real value (not just status updates)

⸻

✅ Requirements
• English level: B2–C1 (must-have)
• 3+ years of experience in:
• Account Management / Sales / Customer Success
• OR Project Management / Business Analysis with strong client interaction
• Strong communication and relationship-building skills
• Solid understanding of IT roles and development processes
• Experience working with international clients
• Ability to negotiate and close deals

⸻

💡 Nice to Have
• Experience in IT outstaffing / outsourcing
• Proven track record in upselling and account growth
• Experience managing multiple clients simultaneously
• Understanding of project economics / margins
• Experience with mid-size or enterprise clients

⸻

🎁 What We Offer
• Work with international clients and impactful projects
• Direct influence on company revenue
• Transparent bonus system tied to account growth
• Fast-track growth to Head of Account Management / Sales Lead
• High level of autonomy and decision-making
• Strong internal support (recruitment, delivery, founders)

⸻

📈 KPIs
• Revenue growth from existing clients
• Retention rate / churn
• Upsell & expansion revenue
• Number of new positions from existing clients
• Client satisfaction (NPS / feedback)

⸻

💥 Ideal Profile
• A Project Manager or Business Analyst who wants to move closer to business and revenue
• An Account Manager ready for more ownership and impact
• A Sales professional who prefers long-term partnerships over one-time deals

PDF Expert is one of the most loved PDF apps, trusted by over 30 million people worldwide to read, edit, annotate, and manage PDFs seamlessly across Mac, iPad, and iPhone. Recognized as “App of the Year,” an “Apple Editor’s Choice,” and a Red`Dot Design Award winner, PDF Expert sets the standard for effortless document workflows.

As a Senior Account Executive, you will drive sales growth and be responsible for managing the full sales cycle - from initial contact to closing. You'll take part in shaping sales processes from the ground up, learning from experienced teams, and developing your career in a consultative sales environment focused on solving customer problems.

What will you do:

• Lead generation and prospecting through targeted outreach strategies, cold calling, networking, and personal referrals
• Deliver compelling product demonstrations and presentations tailored to each client's specific needs
• Negotiate contracts and close deals, ensuring alignment with company policies and objectives
• Work closely with marketing, product, and engineering teams to align sales efforts with company goals and product roadmaps
• Analyse sales performance data to identify trends and opportunities for improvement
• Stay informed about PDF industry trends, competitor offerings, and market dynamics

About you:

• 5+ years of experience in B2B sales, preferably in the software industry
• Extensive experience managing full-cycle sales processes
• Strong written and verbal communication in English
• Consultative, highly curious mindset with strong initiative and the ability to uncover client needs
• Comfortable operating in ambiguity and uncertainty, with a proactive, entrepreneurial approach in fast-changing environments
• Strong understanding of the value behind what they sell, with the ability to articulate complex product solutions clearly, confidently, and in a value-driven way
• Technical acumen to translate product capabilities into business impact for customers
• Comfortable working independently in a fast-paced environment while collaborating closely with distributed teams

Would be a plus:

• German language proficiency
• Hands-on experience with HubSpot 

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

Precoro is an innovative AI-powered procurement centralization & automation platform, helping companies eliminate manual tasks and control purchasing activities across all subsidiaries. With over 1,000 customers in more than 80 countries, Precoro has proven its ability to create real business value and deliver substantial cost savings.

Over the past 10 years, we have:

— Gathered 130+ cool specialists on our team

— Launched 10 large-scale partnerships and integrations (including with Amazon, Slack, and Google)

— Helped 1000+ clients improve purchasing operations

At Precoro, we’re scaling fast — and we’re looking for someone who will bring clarity, structure, and intelligence to our entire go-to-market engine.

If you’re excited about turning chaos into a system, data into decisions, and tools into real leverage — keep reading.

What we’re looking for

Must-have:

• 3+ years in a dedicated RevOps / Sales Ops role
• Deep HubSpot expertise (preferably Sales Enterprise)
• Proven ability to improve conversion rates using data
• Experience supporting B2B SaaS sales teams (10+ reps)

Nice to have:

• Background in procurement / finance / ERP-related products
• Experience with mid-market or enterprise sales cycles
• ABM / account-based GTM experience
• Strong written English (for docs, battlecards, enablement)

What you’ll own

You will take full ownership of RevOps and shape it from the ground up:

• Own HubSpot: architecture, integrations, workflows, data hygiene
• Build end-to-end funnel visibility (SDR → AE → Close)
• Define and refine ICP based on real data
• Evolve sales playbooks
• Enable the team with the right tools, processes, and insights
• Introduce and scale AI into prospecting, research, and follow-ups
• Own forecasting, pipeline reviews, and reporting
• Manage lead routing, scoring, attribution, and SLAs

What makes this role exciting

• You’ll work directly with VP of Sales — fast decisions, real impact
• You’ll bring structure to a fast-moving team
• You’ll solve complex problems across data, systems, and people
• You’ll have a clear path to Head of RevOps

What success looks like

In 3 months:

• CRM audit completed
• Data hygiene restored
• Pipeline & conversion dashboards live
• HubSpot–Salesforce integration stabilized

In 6 months:

• ICP refined based on real deal data
• Battlecards created
• Lead routing & scoring implemented
• AI workflows launched for SDRs

In 12 months:

• Full sales playbook in place
• Onboarding time for AEs reduced by 30%
• Forecasting accuracy significantly improved
• RevOps becomes a proactive, strategic function 

Why you'll love working at Precoro:

1. Trust-based management: No micromanagement—your ideas and initiatives are always encouraged.
2. Supportive team culture: You're not alone, our team is open, honest, and always ready to help.
3. Reimbursement for professional learning: We invest in your growth through courses, lectures, and more.
4. Flexible hours: We care about results, not how long you sit at your desk.
5. 26 days off annually (15 vacation days + 11 public holidays): Work-life balance is a priority for us.
6. Medical insurance (after six months).
7. Unlimited sick leave without requiring a medical certificate. Your health matters most.
8. Pet-friendly offices in Kyiv: Love your furry friend? Bring them along!
9. Supporting Ukraine: We proudly assist the Armed Forces and contribute to projects that bring victory closer.

Hiring Process

Our hiring is quick and straightforward:

1. HR interview (30 min) 
2. Interview with VP of Sales (45 min) 
3. Test task

4. Final interview 

    

Join a team that values trust, transparency, and open communication. You can read more about Precoro’s values at this link. 

We foster an environment where everyone is encouraged to contribute ideas, challenge the status quo, and drive business growth

About BotsCrew

BotsCrew partners with leading global brands to drive AI-powered digital transformation. From advisory and strategy to building custom AI products, we help businesses unlock new value and stay ahead in a fast-changing market. Our solutions power automation, data-driven decision-making, and entirely new digital experiences.

Role Overview

We’re looking for an Account Strategist  to help enterprise and mid-market clients in the US and beyond identify, design, and implement impactful AI solutions. This is a client-facing role at the intersection of account management, product ownership, business analysis, and AI solution design, working closely with founders, product, and delivery teams. 

You’ll lead discovery conversations, translate business challenges into prioritized initiatives, and guide accounts through planning, delivery, and long-term growth, with a strong focus on building durable client partnerships. 

What You’ll Do

• Consult with Clients & Prospects
   
  • Lead discovery calls to understand business needs, goals, and challenges.
  • Identify and prioritize high-impact AI use cases for digital transformation.
  • Translate technical possibilities into clear business value for decision-makers.
     
• Design AI Solutions
   
  • Collaborate with founders, engineers, and product managers to scope solutions.
  • Develop proposals, presentations, and ROI-focused recommendations.
  • Tailor solutions for specific industries and client contexts.
     
• Own Account Growth
   
  • Own assigned accounts post-sale, ensuring continuity from discovery through delivery and growth.
  • Identify expansion opportunities through delivered value and evolving client needs.
  • Plan future phases, budgets, and next initiatives together with clients.

  • Act as the primary point of accountability for client relationships.

     

• Collaborate Across Teams
   
  • Partner with delivery teams to ensure smooth project kick-offs ongoing alignment, and successful outcomes.

  • Capture client feedback to inform solution improvements and new offerings.

     

What We’re Looking For

• Experience:
  • 3+ years in account management, business analysis, product ownership, solution consulting, or consultative roles within technology, SaaS, or digital transformation environments

  • Proven track record of owning client relationships across multiple phases of engagement (discovery, delivery, iteration, and growth).

     

• Skills:
   
  • Fluent English is a must, with strong communication and presentation abilities.
  • Deep curiosity about AI and emerging technologies.
  • Strong business acumen with the ability to connect technical solutions to ROI.

  • Strong business and product thinking, with the ability to connect client goals to solution scope, priorities, and measurable outcomes.

     

• Mindset:

   

  • Relationship-driven with a long-term partnership approach.
  • Self-motivated and comfortable owning both strategy and execution.
  • Collaborative, adaptable, and eager to learn.
     

Why Join Us

• Work directly with founders on transformative AI projects for leading US brands.
• Influence the direction of AI solutions that are shaping the market.
• Be part of a team that blends innovation, speed, and measurable business impact.
• Flexible working hours and a hybrid/remote-friendly setup
• 20 working days of paid vacation plus 5 days of paid sickness
   

How to Apply

Please send your CV and a 60-second video in English introducing yourself and explaining why you would like to join this role.

If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.

Senior Account Manager

Fintech / Payments / High-Risk

About the Role

We are looking for an experienced and commercially strong Senior Account Manager to join our team and take ownership of strategic merchant relationships within the fintech / payments space.

This role is focused on managing and growing existing B2B merchant accounts, supporting merchant performance, expanding payment solutions, and acting as a key partner for clients across operational, commercial, and strategic matters.

The ideal candidate has a strong background in account management within PSP / acquiring / payment environments, understands the logic of high-risk industries, and is comfortable working in a fast-paced, cross-functional international environment.

⸻

Key Responsibilities

Account Management & Client Relations

• Manage and develop relationships with assigned B2B merchant accounts

• Take ownership of strategic merchants transferred from the Sales team

• Build long-term partnerships and act as the main point of contact for merchants

• Maintain regular communication with clients through written and verbal channels

• Ensure a high level of client satisfaction, trust, and partnership quality

Merchant Growth & Payment Optimization

• Identify merchant needs and offer relevant solutions from the company’s payment product portfolio

• Support merchant growth by launching new payment methods, improving setups, and expanding into new GEOs

• Develop and drive growth plans for key merchant accounts

• Proactively identify areas for commercial and operational improvement

Performance Monitoring

• Monitor key payment performance metrics, including:

• transaction volume

• conversion rates

• payment performance indicators

• Analyze merchant performance and identify opportunities for optimization

• Work with internal teams to improve account efficiency and payment results

Operational Coordination

• Coordinate merchant onboarding and payment solution launches

• Ensure smooth cross-functional cooperation with:

• Tech

• Support

• Risk

• Compliance

• Finance

• Legal

• Handle complex client escalations and ensure timely resolution

• Maintain strong operational control over merchant-related processes

Commercial Development

• Prepare commercial proposals and support negotiations with existing merchants

• Identify upsell and cross-sell opportunities within existing accounts

• Contribute to merchant retention and long-term revenue growth

• Support the company’s commercial strategy through strong account ownership

⸻

Requirements

We are looking for someone who has:

• 4+ years of experience in Account Management / Partnerships / Merchant Success

within fintech / PSP / acquiring / payments

• Strong hands-on experience working with high-risk industries, such as:

• gambling

• betting

• forex

• Solid understanding of:

• payment processing

• APMs

• card acquiring

• payment flows

• Proven experience managing B2B clients and strategic merchant accounts

• Strong commercial mindset and client-facing communication skills

• Ability to manage multiple stakeholders and internal teams simultaneously

• High level of ownership, accountability, and business maturity

• Fluent English (written and spoken, Upper-Intermediate+ / Advanced)

⸻

Will Be a Strong Advantage

• Experience in international payment environments

• Experience working with multi-GEO merchants

• Strong understanding of payment optimization and merchant performance drivers

• Experience in fast-paced, scaling fintech or startup environments

⸻

What We Expect in This Role

The successful candidate will be someone who:

• builds strong and trusted merchant relationships

• understands both commercial and operational aspects of client success

• can work independently and drive accounts forward

• proactively solves issues rather than only reacting to them

• understands the realities of high-risk payments

• is able to combine client partnership, commercial thinking, and execution.

We are a digital agency specializing in SEO and performance advertising (Google Ads). We work with small and medium-sized businesses in Ukraine, the US, Canada, the UK, and Europe.

Our goal is not just to “manage projects”, but to scale our clients’ businesses through a systematic and results-driven digital approach.

We are currently looking for a Customer Success Manager who can not only communicate effectively with clients but also think strategically, manage the financial performance of projects, and grow a portfolio of accounts.

Your responsibilities:

• managing a portfolio of clients with a strong focus on results;
• taking ownership of client retention;
• leading strategic meetings with clients;
• monitoring project performance and ensuring clients’ KPIs are achieved;
• identifying opportunities to grow and expand client partnerships;
• handling risks and resolving complex situations;
• prioritizing tasks and coordinating SEO and PPC teams;
• ensuring high-quality reporting and transparent analytics for clients.
   

Required experience:

• 1+ years of experience managing clients or projects in digital marketing;
• experience conducting online presentations and strategic calls;
• experience managing multiple clients simultaneously;
• experience working with US/EU clients (will be a plus);
• experience in upselling and expanding client contracts (will be a plus).

Hard skills:

• understanding of SEO and performance marketing;
• understanding of Google Ads account structure;
• strong proficiency in Google Sheets / Excel;
• experience working with CRM systems;
• strong time management skills;
• English — B2+.

Soft skills:

• strategic thinking;
• ability to handle objections;
• strong negotiation skills;
• structured approach and process management;
• high level of personal responsibility;
• ability to work in a fast-paced environment with deadlines and changing priorities.

What we offer:

• remote work format;
• stable income and transparent motivation system;
• opportunity to influence strategic decisions;
• work with international clients;
• a team that focuses on results rather than formalities;
• work environment without micromanagement;
• investment in your professional development and knowledge sharing;
• a vibrant and supportive company culture.

What matters to us

We are not looking for a task coordinator, but for a true partner for our clients — someone who thinks in terms of ROI, growth, and long-term relationships.

If you want to impact business outcomes rather than just “manage chats”, we would love to get to know you.

Send us your resume, and let’s talk!

Our partners are looking for a strategic and experienced Head of Account Management to lead the AM function, drive revenue growth, and scale key partnerships.
 

Responsibilities

• Lead and develop the Account Management team
• Define and execute AM strategy aligned with business goals
• Drive revenue growth across all accounts
• Manage key clients, including Tier 1 operators
• Set KPIs, monitor performance (GGR, NGR), and optimize results
• Identify upsell and new business opportunities
• Oversee integrations, launches, and promotions
• Collaborate with Product, Tech, Compliance, and Finance
• Lead negotiations and support key commercial deals
• Improve processes, reporting, and operational efficiency

Requirements

• Senior AM leadership experience in iGaming
• Proven track record of scaling teams and driving revenue
• Strong knowledge of operators, aggregators, and providers
• Experience with Tier 1 clients and strategic partnerships
• Strong commercial and negotiation skills
• Data-driven mindset (Tableau, Power BI, etc.)
• Understanding of key KPIs (GGR, NGR, LTV, retention)
• Experience with integrations and product launches
• Fluent English

Nice to Have

• Experience in regulated markets (UK, EU, LATAM, Brazil)
• Network of Tier 1 operators/aggregators
• Experience with large-scale launches and expansions
• Multilingual (Spanish, Portuguese, Italian)

Benefits:

• Medical insurance;
• Regular salary reviews and timely payments;
• Provision of necessary equipment for work as needed;
• Corporate English classes;
• 50% reimbursement for courses/certifications/webinars, etc.;
• Development towards leadership positions within the company;
• Ability to work fully remotely;
• 20 days of vacation and paid sick leave;
• Informal online/offline events every month.

We’re looking for a Partner Success Manager who thrives on building meaningful relationships and turning them into long-term business impact. In this role, you’ll work closely with international partners across Tier-1 markets, helping them unlock the full potential of our high-load social networking and streaming products used by millions of users worldwide. It’s about becoming a trusted advisor, driving partner growth, and influencing product and business decisions through direct feedback and insights from the market

In this role, you will

• Build strong, consultative relationships with partners through regular and open communication
•  Deliver trainings and presentations on products, new features, and motivational programs
• Onboard and train new partners to ensure a smooth and effective start of cooperation
• Support existing partners with timely responses, helping them fully leverage platform functionalities and resolve payment, fines, and legal-related issues
• Collaborate cross-functionally with finance, legal, and support teams to address partner needs and ensure high-quality service delivery
• Drive partner success in business development by identifying growth opportunities and removing blockers
• Prepare actionable recommendations to improve project performance based on partner feedback

It’s all about you

• You have English at B2+ level or higher and can confidently communicate in a professional environment
• You have Spanish at B2+ level or higher and are comfortable working with international partners
• You have at least 1 year of experience in sales, account management, customer success, or similar roles
• You have a strong analytical mindset and pay close attention to details
• You have experience managing relationships with multiple partners and stakeholders simultaneously

Would be a plus:

• You are familiar with analytics platforms like Tableau or Amplitude
• You have experience working with streaming platforms or similar digital products

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Test Task
• Final interview
• Reference check
• Offer