Technical Writer

Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry. We provide fully-brandable and easily customizable payment software to our merchants.
Our team is looking for a Technical Writer!

Requirements:

• 1–2+ years of experience as a Technical Writer in IT (experience with API or developer-oriented products is highly preferred).
• Hands-on experience with API documentation (REST, GraphQL, or similar).
• Deep understanding of API integration processes, including authentication, endpoints, request/response structures, and error handling.
• Experience in optimizing documentation for developer experience (structure, clear examples, and use cases).
• Proficiency with documentation tools: Docusaurus, Swagger / OpenAPI, Postman / Insomnia, Markdown, and Git.
• Fundamental technical knowledge: HTTP, JSON, API calls, and CLI.
• English Level: Intermediate+ / Upper-Intermediate (B2+).
• Strong technical writing skills in English with the ability to communicate effectively with an international team.

Responsibilities:

• Draft and maintain technical documentation for the API and the core product (including internal system guides and client-facing instructions).
• Adapt API documentation for AI integration and compatibility.
• Optimize documentation to ensure seamless integration for third-party developers.
• Create clear code snippets, request/response examples, and detailed use case scenarios.
• Collaborate closely with developers, QA engineers, and Product Managers to gather technical requirements.
• Structure and standardize documentation to maintain consistency across all platforms.
• Audit technical content for accuracy, relevance, and clarity.

Additional Scope:

• Review, test, and validate documentation before publication.
• Manage documentation via Git workflow, making updates directly in the repository.
• Improve Documentation UX, focusing on navigation, searchability, and overall readability.

Nice to Have:

• Experience implementing AI assistants within documentation (agents, plugins, etc.).
• Experience working with Developer Portals.
• Understanding of SDKs and detailed integration guides.
• Basic knowledge of a programming language (e.g., JavaScript, Python).

What We Offer:
✓ Competitive compensation depending on experience and skills.
✓ Remote-first work environment with flexible working hours.
✓ 20 paid vacation days annually for rest and recharge.
✓ 10 days of sick leave, available as needed.
✓ Corporate English classes.
✓ Professional development support.