Jobs

Responsibilities
Prepare technical documentation (architecture descriptions, API documentation, user guides, technical requirements).
Analyze and structure information, collaborating with developers and analysts.
Create diagrams, flowcharts, and other visual materials to illustrate technical processes.
Participate in discussions on product development and business process analysis.
Learn the product and gradually transition into a business analyst role.

Requirements
Education or courses in programming, mathematics, or related fields.
Analytical mindset and ability to understand complex technical systems.
Experience in writing code (personal projects, lab work).
Strong writing skills with the ability to explain complex technical topics clearly.

Nice to Have
Knowledge of accounting or financial processes.
Familiarity with blockchain, cryptocurrency, or trading.
Experience with APIs, SQL, or data analysis tools.

Job Description

• 4+ years of experience in writing technical documentation
• Philological or technical background
• Excellent command of English (Advanced +)
• Excellent written and verbal communication skills
• Proofreading and editing skills
• Analytical skills
• Team player
• Experiance in Healthcare domain would be a plus

Job Responsibilities

• Create, edit, update, and maintain project-related documentation
• Work closely with development, testing, and product teams to ensure the quality, discoverability, and accuracy of the content created or updated
• Work with different document control tools to process project-related documentation
• Documentation releasing 
• Localization 
   

Department/Project Description

Our client is innovative manufacturer of medical devices in the United States which produces a devices and software applications.

At this project, you will have a great opportunity to be involved into the full development life cycle of medical software which is intended to help individuals by processing certain information taken from medical devices to identify health trends and to track daily activities.

We work with iGaming operators of all sizes to help them expand into new markets or strengthen their existing brands. As a casino software company, we provide solutions that help build outstanding brands and achieve business goals. And now we are looking for a Technical Writer to join our team.

 
What will be your responsibilities:

• Create and maintain high-quality documentation: user manuals, how-to guides, release notes, and edit demo videos.
• Simplify Complex Information into clear, structured, and audience-appropriate content.
• Upload content to internal and external knowledge base.
• Work closely with the Technical Writing Team Lead to improve documentation workflows and participate in planning and content lifecycle management.
• Collaborate with engineering, DevOps, QA, product, and support teams to gather information and validate documentation accuracy.
• Use generative AI tools (ChatGPT, Claude, Gemini, etc.) to assist with drafting, structuring, reviewing, and accelerating documentation processes.
• Deliver documentation in sync with release timelines.
   

What we expect from you:

• 1+ years of proven experience as a Technical Writer or in a related role in software or SaaS environments.
• Excellent written English (С1), conversational (B2);
• Solid knowledge of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and iterative product development.
• Hands-on experience with documentation tools such as ClickUp, Git, and Markdown.
• Practical experience using AI tools (e.g., ChatGPT, Claude, Gemini) for writing assistance, prompt creation, and content acceleration.
• Experience documenting RESTful APIs and working with tools such as Swagger, OpenAPI, or Postman.
• Familiarity with formats like JSON, YAML, XML, and a basic understanding of HTML/CSS.
• Excellent attention to detail, analytical thinking, proactive mindset, ownership of deliverables, and ability to work independently under deadlines.
• You can share a writing portfolio or complete a short test assignment as part of the hiring process.
   

It’ll be a plus:

• Experience with docs-as-code workflows and tools (e.g., GitLab, Docusaurus).
• Familiarity with UX writing and the ability to craft microcopy, UI text, and contextual help messages.
• Ability to create or edit visuals using Figma, Photoshop, or diagramming tools like draw.io or Lucidchart.
• Understanding of the iGaming domain (casino games, sportsbook, slots, regulatory compliance, etc).
• Basic knowledge of programming/scripting languages (JavaScript, PHP) and ability to read developer-level documentation.
• Basic understanding of relational databases.

What we offer:
 

• Working hours: 09:00/10:00 to 17:00/18:00 (Kyiv time) (Mon-Fri);
• Remote work format;
• Timely payment of wages and official employment;
• A friendly team and a pleasant atmosphere without pressure, stress, and other negative things.

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.

We are waiting for you on our team!

We work with iGaming operators of all sizes to help them expand into new markets or strengthen their existing brands. As a casino software company, we provide solutions that help build outstanding brands and achieve business goals. And now we are looking for a Technical Writer to join our team.

 
What will be your responsibilities:

• Create and maintain high-quality documentation: user manuals, how-to guides, release notes, and edit demo videos.
• Simplify Complex Information into clear, structured, and audience-appropriate content.
• Upload content to internal and external knowledge base.
• Work closely with the Technical Writing Team Lead to improve documentation workflows and participate in planning and content lifecycle management.
• Collaborate with engineering, DevOps, QA, product, and support teams to gather information and validate documentation accuracy.
• Use generative AI tools (ChatGPT, Claude, Gemini, etc.) to assist with drafting, structuring, reviewing, and accelerating documentation processes.
• Deliver documentation in sync with release timelines.
   

What we expect from you:

• 1+ years of proven experience as a Technical Writer or in a related role in software or SaaS environments.
• Excellent written English (С1), conversational (B2);
• Solid knowledge of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and iterative product development.
• Hands-on experience with documentation tools such as ClickUp, Git, and Markdown.
• Practical experience using AI tools (e.g., ChatGPT, Claude, Gemini) for writing assistance, prompt creation, and content acceleration.
• Experience documenting RESTful APIs and working with tools such as Swagger, OpenAPI, or Postman.
• Familiarity with formats like JSON, YAML, XML, and a basic understanding of HTML/CSS.
• Excellent attention to detail, analytical thinking, proactive mindset, ownership of deliverables, and ability to work independently under deadlines.
• You can share a writing portfolio or complete a short test assignment as part of the hiring process.
   

It’ll be a plus:

• Experience with docs-as-code workflows and tools (e.g., GitLab, Docusaurus).
• Familiarity with UX writing and the ability to craft microcopy, UI text, and contextual help messages.
• Ability to create or edit visuals using Figma, Photoshop, or diagramming tools like draw.io or Lucidchart.
• Understanding of the iGaming domain (casino games, sportsbook, slots, regulatory compliance, etc).
• Basic knowledge of programming/scripting languages (JavaScript, PHP) and ability to read developer-level documentation.
• Basic understanding of relational databases.

What we offer:
 

• Working hours: 09:00/10:00 to 17:00/18:00 (Kyiv time) (Mon-Fri);
• Remote work format;
• Timely payment of wages and official employment;
• A friendly team and a pleasant atmosphere without pressure, stress, and other negative things.

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.

We are waiting for you on our team!

Our client stands out in the online gambling sector and is known for offering exciting slot games around the world. With creative centers in Barcelona, Malta, and beyond, they are dedicated to creating high-quality games that deliver immersive user experiences. The company thrives through the collaboration of a global team of product development enthusiasts. 

Required skills:

• 3+ years of proven experience in team management and process development.
• Solid technical writing experience in software development, ideally using TypeScript.
• Knowledge of Confluence and Jira for document and project management.
• Deep understanding of software development life cycle and agile methodologies.
• Excellent writing, editing and communication skills, with the ability to translate complex technical information into easily digestible content.
• Experience or knowledge of the gaming or slot machine industry is very helpful as it indicates knowledge of the specific issues and language of the industry.

• Strong organizational skills.

   

Responsibilities:

• Writing detailed documentation on TypeScript codebases to make it easier for developers to use and understand. Responsibilities include creating inline code comments, API documentation, and maintaining version change logs.
• Develop internal documentation and product manuals aimed at a wide internal audience, including developers, artists, and audio engineers.

• Create and maintain an organized knowledge base in Confluence by integrating various white papers, guides, tutorials, and best practices.

   

Сompanу offer:

• A vibrant and innovative work environment within a leading company in the online gambling industry.
• The opportunity to be part of a global team of experts passionate about creating exceptional gaming experiences.
• Career development prospects and continuous learning opportunities.

Requirements:

• 1+ years of professional experience in the IT domain
• Excellent English (CEFR C1 or higher)
• Strong ability to explain complex ideas in simple terms
• Experience with Google Workspace and Confluence
• Ability to interview engineers and subject matter experts

• Familiarity with leading style guides (e.g., Microsoft Style Guide, Apply Style Guide)
   

  Will be a plus:

• Experience with Markdown and Git
• Experience with API documentation

     Responsibilities:

• Create, review, edit and update technical documentation for internal and external audiences. This documentation typically details new software releases or describes existing features, capabilities and workflows related to our product

We work with iGaming operators of all sizes to help them expand into new markets or strengthen their existing brands. As a casino software company, we provide solutions that help build outstanding brands and achieve business goals. And now we are looking for a Technical Writer to join our team.

 
What will be your responsibilities:

• Create and maintain high-quality documentation: user manuals, how-to guides, release notes, and edit demo videos.
• Simplify Complex Information into clear, structured, and audience-appropriate content.
• Upload content to internal and external knowledge base.
• Work closely with the Technical Writing Team Lead to improve documentation workflows and participate in planning and content lifecycle management.
• Collaborate with engineering, DevOps, QA, product, and support teams to gather information and validate documentation accuracy.
• Use generative AI tools (ChatGPT, Claude, Gemini, etc.) to assist with drafting, structuring, reviewing, and accelerating documentation processes.
• Deliver documentation in sync with release timelines.
   

What we expect from you:

• 1+ years of proven experience as a Technical Writer or in a related role in software or SaaS environments.
• Excellent written English (С1), conversational (B2);
• Solid knowledge of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and iterative product development.
• Hands-on experience with documentation tools such as ClickUp, Git, and Markdown.
• Practical experience using AI tools (e.g., ChatGPT, Claude, Gemini) for writing assistance, prompt creation, and content acceleration.
• Experience documenting RESTful APIs and working with tools such as Swagger, OpenAPI, or Postman.
• Familiarity with formats like JSON, YAML, XML, and a basic understanding of HTML/CSS.
• Excellent attention to detail, analytical thinking, proactive mindset, ownership of deliverables, and ability to work independently under deadlines.
• You can share a writing portfolio or complete a short test assignment as part of the hiring process.
   

It’ll be a plus:

• Experience with docs-as-code workflows and tools (e.g., GitLab, Docusaurus).
• Familiarity with UX writing and the ability to craft microcopy, UI text, and contextual help messages.
• Ability to create or edit visuals using Figma, Photoshop, or diagramming tools like draw.io or Lucidchart.
• Understanding of the iGaming domain (casino games, sportsbook, slots, regulatory compliance, etc).
• Basic knowledge of programming/scripting languages (JavaScript, PHP) and ability to read developer-level documentation.
• Basic understanding of relational databases.

What we offer:
 

• Working hours: 09:00/10:00 to 17:00/18:00 (Kyiv time) (Mon-Fri);
• Remote work format;
• Timely payment of wages and official employment;
• A friendly team and a pleasant atmosphere without pressure, stress, and other negative things.

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.

We are waiting for you on our team!

Description

Our client is innovative manufacturer of medical devices in the United States which produces a devices and software applications.

At this project, you will have a great opportunity to be involved into the full development life cycle of medical software which is intended to help individuals by processing certain information taken from medical devices to identify health trends and to track daily activities.

Requirements

• 5+ years of experience in writing technical documentation
• Philological or technical background
• Excellent command of English (Advanced +)
• Excellent written and verbal communication skills
• Proofreading and editing skills
• Analytical skills
• Team player
• Experiance in Healthcare domain would be a plus

Job responsibilities

• Create, edit, update, and maintain project-related documentation
• Work closely with development, testing, and product teams to ensure the quality, discoverability, and accuracy of the content created or updated
• Work with different document control tools to process project-related documentation
• Documentation releasing 
• Localization 

About the Project

We are building a cutting-edge FinOps automation platform — an intelligent, No-Code solution designed to automate core FinOps processes, including Cost Optimization, Budgeting, Forecasting, Allocation, and Tagging. Our platform ensures seamless collaboration between FinOps teams and critical stakeholders (Engineers, DevOps, Finance, and Leadership), significantly reducing operational overhead.

The project is active (Post-MVP), integrating with major public cloud providers, third-party FinOps tools, and a wide array of services (ticketing, telemetry, databases). We operate using the Agile methodology and continuously enhance our solution, including AI-assistance capabilities for workflow building.
This is a Full-time and Long-term position.

Key Benefits:

• Full Ownership: You will have complete ownership of all product documentation, acting as the primary voice that shapes how users, engineers, and clients understand the platform.
• Direct Impact: You will join a fast-moving, startup-style environment where your work directly influences Developer Experience and Customer Satisfaction.
• Career Growth: FinOps and CloudOps are among the fastest-growing areas in SaaS, offering significant long-term professional development and relevance.
• Freedom to Innovate: You will have the autonomy to improve documentation structure, introduce standards, and explore new formats such as API guides, SDK tutorials, and solution briefs.
• Collaboration: Close collaboration with leadership (specifically the Head of Product) and across all departments in a tight-knit team where communication is open and every voice matters.

Your Core Responsibilities:
In this role, you will be the key link between the product and the end-user:

• Collaborate with Product Managers, Engineers, and Designers to understand complex technical concepts and translate them into clear, user-friendly content, including examples and tutorials for newly released features.
• Create and maintain high-quality technical documentation for APIs, SDKs, and other developer-focused products.
• Autonomously test features to produce accurate instructions, such as installing a Docker Compose environment and running scripts.
• Improve and extend the existing documentation structure and content.
• Write compelling marketing materials, such as blog posts and sales collaterals, explaining technical advantages and use cases.

Requirements:

• Minimum of 4+ years of experience in writing technical documentation and customer-facing materials.
• An excellent command of English (C1 level) is essential.
• Strong understanding of Cloud Computing concepts.
• Technical proficiency with development tools.

ZTO Labs is seeking experts with a Master's or Ph.D. in Mathematics to create original, graduate-level math questions (e.g., in algebra, analysis, topology, probability).

This is a flexible, remote freelance position. Your work will build a high-quality dataset to challenge and improve advanced AI systems like Gemini 2.5 Pro.

What You'll Do:

• Design complex, reasoning-intensive math questions (graduate or advanced undergraduate level) with clear, verifiable answers.
• Provide detailed, step-by-step solutions and one short, self-contained hint for each question.
• Include an essential visual component (graph, diagram, etc.) for at least half of your questions.
• Test your questions against Gemini 2.5 Pro to ensure they are challenging (must fail in at least 4 out of 6 attempts before the hint).
• Revise questions based on feedback from our audit team.

Requirements:

• Master's degree or higher in a Mathematics discipline (Ph.D. preferred).
• Expertise in advanced math topics.
• Ability to write clear math questions and solutions in English. (Simple, clear English is acceptable; mathematical accuracy is the top priority) .
• Access to Gemini 2.5 Pro.

We Offer:

• Competitive pay per approved and accepted Q&A pair.
• Fully flexible remote work - contribute anytime, from anywhere.
• An opportunity to make a real impact on AI research.

How to Apply: Please send us:

1. Your CV or resume, highlighting your academic background and math expertise.
2. A short note confirming you have access to Gemini 2.5 Pro.

About Us

We partner with iGaming operators of all sizes to help them enter new markets and strengthen their existing brands.
As a casino software provider, we deliver solutions that empower our clients to build exceptional brands and achieve their business goals.

We’re now looking for a Technical Writer to join our growing team.

What You’ll Do

• Create and maintain clear, high-quality documentation — including user guides, how-to manuals, release notes, and demo video scripts.
• Translate complex technical information into concise, structured, and reader-friendly content.
• Manage and update internal and external knowledge bases.
• Collaborate closely with the Technical Writing Team Lead to improve documentation workflows, planning, and content lifecycle management.
• Work with engineering, DevOps, QA, product, and support teams to gather and validate technical information.
• Leverage generative AI tools (ChatGPT, Claude, Gemini, etc.) to accelerate content creation, editing, and structuring.
• Ensure documentation is delivered in line with product release timelines.

What We’re Looking For

• 1+ year of proven experience as a Technical Writer or in a related software/SaaS documentation role.
• Excellent written English (C1) and solid spoken English (B2).
• Strong understanding of SDLC, Agile/Scrum methodologies, and iterative development.
• Hands-on experience with documentation tools such as ClickUp, Git, and Markdown.
• Practical use of AI tools (ChatGPT, Claude, Gemini, etc.) for writing, prompting, and content generation.
• Experience documenting RESTful APIs and using tools like Swagger, OpenAPI, or Postman.
• Familiarity with JSON, YAML, XML, and a basic grasp of HTML/CSS.
• Great attention to detail, analytical thinking, a proactive approach, and strong ownership of your work.
• A writing portfolio or willingness to complete a short test assignment during the hiring process.

Nice to Have

• Experience with docs-as-code workflows (e.g., GitLab, Docusaurus).
• Familiarity with UX writing, including crafting microcopy, UI text, and contextual help.
• Ability to create or edit visuals in Figma, Photoshop, or tools like draw.io/Lucidchart.
• Knowledge of the iGaming domain (casino games, sportsbook, slots, compliance, etc.).
• Basic programming/scripting knowledge (JavaScript, PHP) and ability to read developer documentation.
• Understanding of relational databases.

What We Offer

• Flexible working hours: 09:00–18:00 (Kyiv time), Monday–Friday.
• Fully remote work format.
• Timely salary payments and official employment.
• A friendly, supportive, and pressure-free team environment.

We believe in empowering every team member to unlock their full potential and foster an open, democratic work culture.

Join our team — let’s build something great together!

Requirements:

• 1+ year experience in writing software technical documentation
• Fluent English (both written and spoken)
• Understanding of SDLS, modern software development concepts and technologies, LLMs
• Strong analytical and structured thinking skills
• Ability to produce visually attractive materials
• A high level of self-organization with a goal-oriented approach
• Attention to detail
• Fast learner
• Good interpersonal and communication skills

Responsibilities:

• Creating, editing, and proofreading internal and external technical documentation:
  • Release notes
  • Product guides
  • Knowledge bases
  • Copy for our product UI and websites
• Ensuring lexical and grammatical accuracy
• Creating video guides with voiceovers
• Knowledge of core SEO copywriting principles

• Ability to be productive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times

  
  What we can offer:

• Competitive salary
• Paid annual leave
• Medical insurance
• Minimum bureaucracy
• Remote work
• Work in a product company

• Team of strong IT professionals working in a vibrant product environment.

   

• Working conditions:
• 5-day work week

• 8-hour working day (flexible schedule).

   

Your tasks for this product will include:

Systematic documentation work: API reference, onboarding, knowledge base.

AI product
The product is an AI-powered platform built for the iGaming sector, focused on improving user retention and engagement. It provides casino platforms with tools such as personalized interactions, workflow automations, and AI assistants. The platform acts as a retention layer across the player lifecycle, helping predict, prevent, and personalize key moments - from onboarding to churn, through smart automation and AI.

- Досвід роботи в ІТ розробці

- Складання release notes після закінчення кожного спринту

- Зйомка відео демо спринту

- Підготовка та передача списку всіх виправлених за спринт багів відділу категорійних менеджерів

- Публікація release notes з посиланням на відео демо в Operations MP для демонстрації нашим співробітникам

- Написання нових та актуалізація існуючих інструкцій у розділі “Довідка” адмінки для мерчантів

- Актуалізація відео інструкцій для мерчантів

- Ведення тех. документації у Confluence

- Вміння збирати та аналізувати і структурувати інформацію;

- Підготовка перекладів українською мовою назв кнопок, повідомлень та тп в адмінці

- Підготовка текстів для розсилок мерчантам на пошту та телеграм

- Високий рівень Української мови+граматика - все ведеться на ній

чітка дикція для запису відео)

- Комунікація з усіма відділами і збір додаткової інформації для роботи

- Знання фотошоп чи інших редакторів на базовому рівні

- Вміння адаптувати технічну інформацію для розуміння користувачем.

Ми шукаємо в команду Middle Writer з високим рівнем володіння англійською та українською мовами, а також досвідом створення продуктового/маркетингового контенту.

Райтери разом з редакторами (англійська та українська мови) входять в Writing & Editing Team, що є частиною великої внутрішньої Агенції департаменту Маркетингу.  Разом з командами Technical Documentation, Localization, Design та Content Management створюють, оформлюють і адаптують контент, що втілює ідею продукту і презентує нас аудиторії з більш ніж 169 країн світу щонайменше 11-ма мовами.

 

Формати, з якими ви будете працювати:

• сторінки продуктів та сторінки сайту;
• статті в блог різних форматів;
• історії користувачів (Customer stories);
• промови для виступів;
• переклади з української на англійську, і навпаки;
• участь у створенні сценаріїв для відео, розробці слоганів та креативних ідей; 
• розсилки, партнерські матеріали та ін.

Основні вимоги:

• професійно пишете тексти англійською та українською мовами від 2 років;
• досвід створення якісного текстового контенту різних форматів (портфоліо);
• аналітичне мислення, ресерч та фактчекінг, проактивність;
• вимогливість до результатів своєї роботи, самоорганізованість, дотримання дедлайнів та стандартів;
• здатність швидко адаптуватися та переключатися між різними темами, форматами та задачами;
• командний гравець: зацікавленість у спільній роботі, вміння ефективно спілкуватися та взаємодіяти з іншими командами для досягнення спільного результату;
• технології, бізнес, IT – входять в коло ваших інтересів; 
• додатковою перевагою буде наявність досвіду роботи в B2B/продуктових компаніях. 

Пропонуємо: 

• драйвову команду та zero bullshit culture;
• гнучкий графік роботи,  full-time office;  
• різносторонні проєкти і професійне зростання;  
• медичне страхування;
• заняття англійською;
• комплект системи безпеки Ajax (участь у проєкті бета-тестування — отримання та тестування нових гаджетів до релізу).

Як команда ми забезпечимо профільний онбординг, внутрішнє навчання та підтримку, адже розуміємо важливість швидкої адаптації та занурення в контекст. З вашого боку ми очікуємо стале бажання розбиратися та досліджувати продукт, контент для якого ви будете створювати.

Якщо ваш досвід відповідає вимогам, надсилайте резюме разом з портфоліо (матеріали без сторонньої редактури). Вакансія передбачає виконання тестового завдання.