Head of IT (iGaming)

We are looking for a hands-on Head of IT to lead infrastructure, support, and automation functions, focusing on scalability, efficiency, and reliability.
 

Responsibilities

• Lead L1 Support, Atlassian, Microsoft, and Automation teams
• Own Service Desk (Jira Service Management) and support processes
• Manage Jira & Confluence (Data Center), ensure standards and optimization
• Oversee Microsoft 365, Entra ID, SSO, access management
• Build automation solutions (Azure DevOps) to reduce manual work
• Define and control access policies, audits, and security practices
• Handle escalations and complex incidents
• Drive IT process improvement, documentation, and monitoring (Zabbix)
• Participate in IT strategy, budgeting, and cross-team collaboration

Requirements

• 3+ years in IT leadership roles
• Experience building support function from scratch
• Experience managing teams of 10+ people
• Strong hands-on experience with:
  • Jira & Confluence (including Service Desk)
  • Google Workspace
  • Microsoft 365 / Entra ID / SSO
  • Azure DevOps (automation)
• Understanding of networking fundamentals (DNS, DHCP, TCP/IP) and Active Directory
• Experience with access management, provisioning, and security practices
• Experience working in companies with 500+ employees

Nice to Have

• Experience with casino back-office systems

What We Expect

• Strong leadership and ownership
• Ability to build processes in chaotic environments
• Clear communication with business and technical teams
• Focus on automation and efficiency
• Data-driven decision making

What We Offer

• Fully remote work (Mon–Fri, 10:00–19:00 GMT+2)
• Paid vacation and sick leave
• Competitive salary
• Corporate psychologist support
• Knowledge sharing and internal events
• Opportunities for continuous professional growth
• Dynamic environment in a fast-growing, profitable company

Join us to build and scale high-impact iGaming products and directly influence business growth.