Support Engineer (automotive platform)

Location: Budapest (office, onsite, could be hybrid)

Employment Type: Full-time B2B with Polish entity 

Working hours: Standard European working hours (~ 9-18.00, flexible)

About the company: connected vehicle platform, serving automotive OEMs in Europe. Hungarian subsidiary

Office address: 1053 Budapest, Kossuth Lajos utca

Business travel: to Sweden, 2–4 times per year, 1–2 weeks per trip. Travel costs covered

Ideal start date: 1st June

About the Role: We are looking for a motivated Engineer to join our team. You will handle customer's connected car's incident ticket, troubleshooting basic network issues. 

This is a great opportunity for someone with a solid foundation who wants to grow in a supportive environment.

Main requirements:

 - 4G/5G network architecture knowledge

- connected vehicle/automotive OEM domain understanding

- fluent English (spoken + written) C1

- Jira experience

- Strong communication & presentation skills

- Customer-facing mindset.

Key Responsibilities: 

- Assist in diagnosing and resolving basic connected cars'network connectivity issues (e.g., 4G/5G Network, DNS, firewalls, routing, TCP/IP) for our customer. 

- Collaborate with senior engineers to deploy and monitor applications. Document code, configurations, and troubleshooting steps.

Required Qualifications：

- 2+ years of professional experience in a similar role (or equivalent practical experience)

- basic network knowledge: understand IP addressing, subnets, TCP/UDP,  HTTP/HTTPS, DNS

- common network troubleshooting tools (ping, traceroute, netstat, curl)

- basic 4G/5G Network knowledge (APN, DNN, Signalling flow)

- MySQL: basic knowledge of MySQL script (basic query command)

- familiarity with Linux command line (e.g., file system navigation, process management, log analysis)

- problem-solving skills and ability to work both independently and in a team

- customer-facing mindset.

English proficiency: B2-C1 or higher, able to read/write technical documentation and communicate clearly (spoken and written).

Nice to Have:

- knowledge of Tbox function is a plus

- knowledge of 4G/5G Mobile Network (Core/Radio Network Element, signalling)

- familiarity with REST APIs and JSON.

We Offer: 

- competitive salary and benefits

- mentorship and learning opportunities

- flexible working hours / remote options

- modern tech stack and collaborative culture.