Product Manager

Hi there!

Softsich is a fast-growing international technology company that develops scalable B2B digital platforms. We are currently looking for a Product Manager who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

If you are systematic and focused on business impact, this role is for you.

Responsibilities:

• Managing the product area: roadmap, prioritization, backlog management using frameworks (RICE / ICE / WSJF).
• Analyzing key retention metrics and identifying growth opportunities.
• Formulating product hypotheses based on data: segmentation, behavioral cohort analysis, and funnel analysis for deposits and actions.
• Working with content: selecting and prioritizing new providers and titles, A/B testing of lobby, categories, recommendation blocks, and personalization of content delivery.
• Preparing technical requirements for development, design, and CRM teams; task acceptance; release quality control.
• Managing bonus economics: cost/benefit modeling and defending initiatives before stakeholders.
• Conducting competitive analysis: monitoring bonus offers and retention features in target markets.

Requirements:

• 2–3+ years of experience as a Product Manager / Product Owner, including at least 1 year in Retention, Bonuses, Games, CRM, or VIP-related areas.
• Understanding of key metrics and their relationships.
• Hands-on experience in hypothesis generation and validation: ability to define problems, hypotheses, success metrics, and testing plans.
• Strong data skills: confident use of BI tools (Tableau / Power BI).
• Understanding of bonus engine architecture and constraints (bonus types, requirements, contribution rates, and fraud/abuse prevention).
• Experience working with Agile / Scrum, proficiency in Jira, Confluence, Figma (at the level of reading designs).
• English level: Intermediate (B1+) for working with documentation, providers, and international teams.

Nice to have:

• Experience with CRM platforms (Smartico, Customer.io) and understanding of trigger-based communications.
• Experience with direct integration with content providers and understanding of their bonus tools (Bonus Buy, Tournaments API).
• Experience with gamification platforms and mechanics (missions, levels, achievements, leaderboards).
• Understanding of working in regulated markets and related bonus limitations.
• Experience building VIP / Loyalty programs from scratch or significantly improving them.

What we offer:
– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 20 paid vacation days, sick leaves, and health insurance (UA/PL-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

 Send over your CV now — we’d love to get to know you better!