Operations Coordinator (Education / Programs)

About GenAI Works:

GenAI Works is the world’s largest AI community, helping people and businesses discover, learn, and grow in an AI-enabled world. We partner with companies such as NVIDIA, Oracle, IBM, Google, AWS, and ElevenLabs to shape how AI is understood, adopted, and trusted at scale.
Content is our growth engine. It is how we reach millions of AI-curious professionals across LinkedIn, Instagram, YouTube, X, and our owned platforms. It is also how we create strategic value for our enterprise partners.

About the Role

Location: Remote (Europe-friendly timezone, EET ±3 hours)
Type: Full-time Contract

We’re looking for an Operations Coordinator to support and scale the instructor ecosystem at GenAI Academy.

As we grow from an internal content team into a global marketplace of instructors and AI experts, this role will be critical in ensuring everything runs smoothly — from onboarding new instructors to coordinating sessions and maintaining long-term relationships.

This is a high-ownership, operations-focused role where you’ll work closely with our Education Operations Lead and act as the backbone of all instructor-related processes.

What You’ll Do. Manage Instructor Pipeline

• Receive and qualify inbound leads (after initial outreach)
• Evaluate instructors based on expertise, experience, and audience relevance
• Maintain and update the instructor pipeline (status, notes, next steps)
• Follow up with leads and ensure consistent pipeline flow
• Prepare qualified candidates for further evaluation

2. Coordinate Sessions & Events (Core Focus)

• Organize and manage logistics for online sessions (30–45 min workshops)
• Collect all required materials (topic, bio, slides, assets)
• Schedule sessions and manage calendar invites
• Coordinate with marketing for promotion
• Ensure instructor readiness before sessions
• Handle post-session follow-ups (recordings, feedback, communication)

3. Support Paid Instructor Programs

• Schedule all meetings between instructors and internal stakeholders
• Track progress across onboarding, content creation, and delivery
• Follow up on deliverables (slides, drafts, materials)
• Ensure timelines are met, and nothing is delayed

4. Maintain Relationships

• Stay in touch with instructors after sessions
• Identify opportunities for повторна співпраця (new sessions, courses)
• Manage ongoing communication and engagement
• Flag any risks or issues early

5. Own Data & Reporting

• Maintain a clean and structured database of instructors
• Track pipeline status, session history, and engagement
• Provide weekly updates on the pipeline and operations
• Identify bottlenecks and suggest improvements

What Success Looks Like

• Smooth coordination of 8–10 sessions per month
• Consistent pipeline flow of qualified instructors
• Fast scheduling and zero missed meetings
• Clear visibility of all instructor activity and status
• Reduced operational workload for leadership

👉 Your impact: enabling the team to scale without chaos

What We’re Looking ForMust-have

• Strong written English (all communication is in English)
• 2+ years of experience coordinating with external stakeholders (partners, freelancers, instructors, etc.)
• Highly organized and detail-oriented
• Ability to manage multiple tasks and timelines simultaneously
• Comfortable working across time zones
• Proactive and self-driven (can work independently after onboarding)

Nice-to-have

• Experience in education, ed-tech, or online learning platforms
• Familiarity with AI or tech topics
• Experience with tools like ClickUp, Notion, or similar
• Experience managing pipelines or databases

Why Join

• Be part of a fast-growing AI ecosystem
• Work with global instructors and industry experts
• Build and scale a marketplace from the ground up
• High ownership and visibility within the team