CRM specialist $$

Hi there! We’re Softsich 👋 
A young, ambitious, and fast-growing company creating innovative digital products.
We’re looking for a CRM Specialist who can combine analytics, creativity, and a systematic approach to user engagement at Softsich.

Your key responsibilities will include:

 – Launch promo campaigns and seasonal events.
 – Organize raffles and engagement activities to retain and re-activate users.
 – Analyze the performance of campaigns and promotions.
 – Develop promotion mechanics and prepare technical requirements for developers.
 – Communicate with users via email, SMS, messengers, push notifications, and social media.
 – Set up trigger-based and automated communication flows.
 – Brief and coordinate design, copywriting, and analytics teams.
 – Conduct market and competitor analysis.

It’s a match if you have:

 – 6+ months of experience in CRM marketing.
 – English proficiency at the Intermediate level.
 – Experience working with email/SMS/Web-push channels, tableau and Customer.io.
 – Ability to create segments and automation flows.
 – Understanding of HTML/CSS for editing email templates.
 – Ability to work with analytical reports.

Would be an advantage: Experience working with SoftSwiss.

What we offer:

 – Flexible schedule and the choice to work remotely or from our offices in Kyiv or Warsaw.
– 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries in progress).
 – A friendly team where it’s easy to ask questions, learn, and be yourself.
 – Coverage of expenses for professional events.
 – Birthday greetings, team buildings, and plenty of real teamwork.
 – Zero support or cooperation with the aggressor country or any related businesses.

If this approach resonates with you — feel free to apply 🚀