Talent Acquisition Specialist (Mass Hiring)

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
 

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.
   

We’re looking for a proactive Talent Acquisition Specialist who thrives in high-volume hiring and is excited to move fast, take ownership, and grow together with the team.
 

Your future responsibilities include:

• Own the full-cycle recruitment process with a focus on high-volume hiring for Customer Support roles.
• Hire for mid-level support positions (Quality Control Specialists, Team Leads, multilingual agents).
• Occasionally support hiring for entry-level roles in core teams.
• Conduct screening interviews and assess candidates’ communication and problem-solving skills.
• Partner with hiring managers and Operations to align on hiring needs and timelines.
• Contribute to team OKRs and improve hiring efficiency using a data-driven approach.
• Support vacancy promotion and employer branding initiatives with the marketing team.
• Ensure a positive candidate experience and clear communication throughout the hiring process.
• Use ATS and recruitment tools to manage and streamline hiring workflows.
   

Needed experience & skills:

• 1+ year of recruitment experience in an IT company or recruitment agency.
• Experience hiring for non-technical roles.
• Hands-on experience managing the full-cycle recruitment process.
• Familiarity with sourcing tools and different candidate search channels.
• Strong communication skills and ability to collaborate with multiple stakeholders.
• Analytical mindset and attention to detail.
• Upper-Intermediate English or higher.
   

Nice to have skills:

• Experience conducting recruitment or market research.
• Experience improving or optimizing recruitment processes.
• Experience with high-volume (mass) hiring.
   

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.
   

Submit your resume and join our team!