Community Manager

Description We are looking for a proactive and strategic Community Manager to build, grow, and manage our trader communities across APAC markets — developing strong, engaged spaces in Telegram, Discord, and local platforms such as Line. In this role, the manager will own the full community lifecycle, from strategy and growth to engagement, content, and conversion. This position will also evolve into managing local community moderators across key markets.

Requirements

• 2+ years of experience managing online communities (Telegram, Discord and other platforms) for international brands
• Experience in at least one of the following industries: trading, brokerage, crypto.
• Strong understanding of community engagement mechanics, retention, and conversion funnels.
• Proven experience in building, growing, and engaging communities from scratch or at scale.
• Experience creating and managing community-focused content (announcements, discussions, activations, polls, events).
• Confident written and verbal communication in English (B2 or higher)
• Comfortable managing multiple communities and markets simultaneously.
• Ability to manage local moderators and scale community operations over time.
• Ability to work with community tools, bots, and analytics (Telegram bots, Discord tools, CRM or similar).
   

Responsibilities

• Develop and execute community strategies to drive growth, engagement, and retention across Telegram, Discord, and local platforms (e.g. Line).
• Launch, manage, and scale trader communities across APAC markets.
• Create and manage community content and activity plans (announcements, discussions, polls, activations).
• Actively engage with community members and maintain a strong, brand-aligned community culture.
• Drive organic and paid member acquisition and convert engagement into measurable business results.
• Monitor community performance and optimize strategy based on insights.
• Coordinate and gradually manage local community moderators across key markets.
   

Nice to have

• Experience working with APAC markets (Malaysia, Thailand, Indonesia, Vietnam).
• Experience managing multilingual communities.
   

Benefits

• Competitive and attractive compensation
• Remote work schedule
• Proper rest time of 24 annual leave days
• Challenging and unique tasks in the FinTech field
• Funding for gym memberships, fostering a healthy work-life balance